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FAKULTAS ILMU SOSIAL DAN HUMANIORA UNIVERSITAS PUTERA BATAM (Manajemen, Akuntansi, Ilmu Hukum, Administrasi Negara, Ilmu Komunikasi dan Sastra) Jl. R. Soeprapto – Tembesi – Batam – Kepulauan Riau
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SCIENTIA JOURNAL : Jurnal Ilmiah Mahasiswa
ISSN : -     EISSN : 2714593X     DOI : -
SCIENTIA JOURNAL Merupakan Jurnal Mahasiswa Universitas Putera Batam Fakultas Ilmu Sosial dan Humaniora. Jurnal ini untuk mewadahi makalah hasil penelitian mahasiswa Pada Bidang Ilmu Manajemen, Akuntansi, Ilmu Hukum, Administrasi Negara, Ilmu Komunikasi dan Sastra. Diharapkan dengan adanya SCIENTIA JOURNAL ini dapat meningkatkan kualitas makalah hasil penelitian mahasiswa dan mengimplementasikan keilmuan mahasiswa. SCIENTIA JOURNAL terbit sebanyak 6 kali periode dalam satu tahun.
Articles 1,002 Documents
PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA PT FOCUS DIGISELLINDO UTAMA Jacky, Jacky; Syaifullah, Syaifullah
SCIENTIA JOURNAL Vol 3 No 4 (2021): Volume 3 Nomor 4 2021
Publisher : LPPM Universitas Putera Batam

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Abstract

This study aims to determine the effect of product quality and service quality on customer satisfaction at PT Focus Digisellindo Utama. The phenomenon of fluctuation of the customer satisfaction level for PT Focus Digisellindo Utama reflects the customer satisfaction has not been maximized. This research uses two independent variables which are product quality variable and service quality variable. The technique used in collecting data used in this research is the distribution of questionnaire using saturated sampling method, whereby the sample used in this research are amounting to 120 respondents. This research uses technical data analysis methods such as validity test, reliability test, classic assumption test, multiple linear regression analysis, determination coefficient test, and hypothesis test. The result of this research show that product quality and service quality variable partially does have positive influence and is significant towards the consumer satisfaction. Furthermore, product quality and service quality variable simultaneously does have positive influence and is significant towards the customer satisfaction of PT Focus Digisellindo Utama. Variables in this research have an influence od 98,2% towards the performance of employees. The rest 1,8% are influenced by other variables coming from outside of this research.
PENGARUH STRUKTUR MODAL, EFISIENSI OPERASIONAL, PERTUMBUHAN DAN MANAJEMEN ASET TERHADAP PROFITABILITAS DI BURSA EFEK INDONESIA Anggita, Elvira Riska; Banjarnahor, Haposan
SCIENTIA JOURNAL Vol 3 No 4 (2021): Volume 3 Nomor 4 2021
Publisher : LPPM Universitas Putera Batam

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The current development of the economy requires companies to conduct important evaluations for investors to measure financial performance, namely profitability. Profitability is one of the company's measuring tools in generating profits. The purpose of this study was to determine the effect of capital structure, operational efficiency, growth and asset management on profitability in the Indonesia Stock Exchange. The independent variables are capital structure, operational efficiency, growth and asset management. In the population there are 45 companies in the banking sub sector which are listed on the Indonesia Stock Exchange. Purposive sampling is a sample collection technique into 18 companies. The data processing technique is using SPSS version 25. The method of data analysis uses multiple linear analysis. The results of the t test explain that the capital structure has a value of 1.289 which has a negative and insignificant effect of 0.211, operational efficiency has a value of 8.706 which has a negative and significant effect of 0.000, growth has a value of 0.675 which has a negative and insignificant effect of 0.513, management assets have a value of 1.358 which has a negative and insignificant effect of 0.178. The results of the hypothesis test explain that Fcount23.551> Ftabel 2.48 and the significant level F is 0.000 < 0.05.
PENGARUH PROFITABILITAS, LIKUIDITAS DAN LEVERAGE TERHADAP HARGA SAHAM PADA PERUSAHAAN MANUFAKTUR TERDAFTAR DI BURSA EFEK INDONESIA anto, yusri; Yanto, Agus Defri
SCIENTIA JOURNAL Vol 3 No 4 (2021): Volume 3 Nomor 4 2021
Publisher : LPPM Universitas Putera Batam

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The development of financial accounting research related to the ups and downs of circulating stock prices illustrates a company's strength to compete in the business world. In this research, researchers aim to determine the impact of profitability, liquidity and leverage on stock prices. This research is a quantitative study. The population in this survey is for the 2015-2019 listed food and beverage manufacturing companies listed on the Indonesia Stock Exchange (IDX). The sampling method used is a targeted sampling method with different predetermined criteria, there are 9 production companies in the food and beverage sub-sector. The research period is 2015-2019 or 5 years. Testing the hypothesis in this research using the method of multiple linear regression analysis using statistical statistical application for social sciences (SPSS) version 20.0 as a testing tool. Based on the yield of simultaneous tests that the variable profitability, liquidity and leverage have a significant impact on share prices. And the partial test results show that profitability and leverage variables have a significant positive impact on stock prices, while the liquidity variable has no significant impact on stock prices.
IMPLEMENTASI KEBIJAKAN PENANGGULANGAN KEMISKINAN DI KOTA BATAM (STUDI PADA PROGRAM KELUARGA HARAPAN DI KECAMATAN SAGULUNG) siregar, ade warni
SCIENTIA JOURNAL Vol 3 No 4 (2021): Volume 3 Nomor 4 2021
Publisher : LPPM Universitas Putera Batam

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Menurut pantauan DNO dilapangan, saat melakukan verifikasi data di Dinas Sosial Studi Kasus Kecamatan Sagulung diketahui sangat banyak yang tidak tepat sasaran. Penelitian ini dilakukan untuk menganalisa Implementasi suatu Proram Penanggulangan Kemiskinan yang dimana salah satu dari program penanggulangan kemiskinan di Kota Batam Ini Khususnya di Wilyah Kecamatan Sagulung adalah Program Keluarga Harapan Yang artinya adalah Program Penanggulangan Kemiskinan melalui pemberian bantuan tunai kepada keluarga sangat miskin berdasarkan persyaratan dan ketentuan yang telah di tetapkan. Dalam penyelenggaraan PKH di Dinas Sosial Dan Pemberdayaan Masyarakat Studi Kasusya Di Kecamatan Sagulung dan menggambarkan untuk mengimplementasi penerpan PKH. Jenis penelitian ini adalah penelitian kualitatif dengan pendekatan deskriptif. Hasil penelitian ini menunjukkan bahwa pelaksanaannya berjalan efektif tetapi belum berjalan efisien karena manfaatnya belum didistribusikan secara merata. Proses pendataan yang kurang tepat menyebabkan di tukarnya bantuan yang belum tepat sasaran di masyarakat, Faktor yang menghambat pnyelenggaraannya yakni antara lain masih ada juga KPM yang tidak berkomitmen memenuhi tugas dan kewajiban mereka karena kurangnya kesadaran tentang pentingnya kesehatan dan Pendidikan bagi Keluarga Penerima Manfaat tersebut. Serta masih ada yang kurang dalam pemeriksaan ulang oleh penyelenggara kebijakan di kelurahan terkait data daftar penerima bantuan yang dikirim oleh pusat apakah mereka yang di daftar tersebut sesuai dengan kriteria yang ditentukan. Meski demikian, untuk jangka panjang Program PKH diharapkan dapat membuat perubahan siginifikan terhadap kehidupan warga miskin ke arah yang lebih baik dalam hal pendidikan dan kesehatan.
PENGARUH EMOTIONAL QUOTIENT DAN IKLIM ORGANISASI TERHADAP MOTIVASI KERJA DI PT SATNUSA PERSADA TBK Calvin, Calvin; Suhardi, Suhardi
SCIENTIA JOURNAL Vol 3 No 4 (2021): Volume 3 Nomor 4 2021
Publisher : LPPM Universitas Putera Batam

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This study aims to determine the effect of organizational climate on work motivation, emotional quetient on work motivation. This research was conducted at PT Satnusa Persada TBK in the Batam area with as many as 110 workers as respondents. Based on the results of data processing and sample testing, it was found that: (1)There is an influence of organizational climate on work motivation, (2)there is an effect of emotional quetient on work motivation, (3)emotional quetient and organizational climate together affect work motivation. Companies with a good organizational climate and emotional quetient will have a positive and significant effect in increasing employee motivation.
ANALISIS INFORMASI AKUNTANSI TERHADAP HARGA SAHAM PADA PERUSAHAAN MANUFAKTUR YANG TERDAFTAR DI BURSA EFEK INDONESIA Pasaribu, Heni Renata Br Pasaribu Heni Renata; Purba, Mortigor Afrizal
SCIENTIA JOURNAL Vol 3 No 4 (2021): Volume 3 Nomor 4 2021
Publisher : LPPM Universitas Putera Batam

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The stock price reflects the company's performance. The better the company, the higher the stock price. Therefore companies need to improve the company so that prices must increase. One way to study companies that have a company with a comparison compared to financial companies in the next year ahead. This study aims to increase the ratio of current, return on equity and net profit margin to the stock prices of pharmaceutical companies on the Indonesia Stock Exchange in 2015-2019 . The population in this study was the trial of 10 Pharmaceutical companies with the period 2015-2019. While the sample chosen by purposive sampling method with the number of 5 companies for 6 years processed data as much as 30 data. Data tested using basic assumptions, classic assumption tests, multiple linear regression tests and hypothesis testing. Current, Return On Equity and Net Profit Margin ratios have a significant effect on stock prices, this is seen from the significance value of the F test of 0,000 <0,05. The current and positive ratio is not significant to stock prices, can be seen from the significance value of 0.462> 0.05. Equity Returns. Can be seen from the significance value of 0.001 0.05.
PENGARUH KUALITAS PELAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN PELANGGAN PADA POM COFFEE BATAM Pramana, Ryan; Nainggolan, Nora Pitri
SCIENTIA JOURNAL Vol 3 No 4 (2021): Volume 3 Nomor 4 2021
Publisher : LPPM Universitas Putera Batam

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To maintain customer satisfaction, companies need to improve human resourcemanagement who are the backbone of the company. Service_quality_and_product_qualitygreatly_affect_customer_satisfaction. This study aims to examine the effect of servicequality and product quality on customer satisfaction at Pom Coffee Batam. The design ofthis research is quantitative research. The behavioral technique used is the Slowin formulaby interviewing 100 people. The data was collected using a questionnaire using a Likertscale measurement. The data analysis method used in this research is descriptiveanalysis, validity test, reliability test, multiple linear regression analysis, analysis of thecoefficient of determination (R2), t test, and F test. Then the data is processed using SPSSversion 24 software. positive and significant on customer satisfaction. The total t for theQoS variable is 3,416> 1,984 (Table t). Product quality has a positive and significant effecton customer satisfaction, where the total calculation of the product quality variable is4.192> 1.984 (Table t)._The_F_test results show that service quality and product qualitytogether have a_positive and significant effect on customer satisfaction, because the testresults obtained a value of 41.434 <ftable 3.09 and a sig value of 0.000 <0.05.
PENGARUH PROMOSI DAN KUALITAS PRODUK TERHADAP KEPUASAN PEMBELIAN PRODUK SIDOMUNCUL PADA PT BINTANG LIMA DI BATAM Setiawan, Ervin; Purba, Tiurniari
SCIENTIA JOURNAL Vol 3 No 2 (2021): Volume 3 Nomor 2 2021
Publisher : LPPM Universitas Putera Batam

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Promotion and quality of products that are well known through social media and word of mouth can be a company's marketing strategy for a product and form a relationship between producer and purchase satisfaction. This study aims to examine and analyze the influence of factors that influence the purchase intention of Sidomuncul products in Batam City. By using non probability sampling, it was obtained 163 respondents. Using multiple linear regression for data analysis and testing the validity, reliability and classical assumptions. This research proves that promotion and product quality can influence purchase intention either partially or simultaneously. From this research, it is expected that companies pay attention to promotion and product quality to increase purchase satisfaction. Keywords: Promotion; Product Quality; Purchase Satisfaction.
PENGARUH KELENGKAPAN PRODUK, KUALITAS PELAYANAN DAN ACCESSIBILITY TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN PADA PT. LUBRIKAN JASA TAMA Shantia, Angel; Heryenzus, Heryenzus
SCIENTIA JOURNAL Vol 3 No 3 (2021): Volume 3 Nomor 3 2021
Publisher : LPPM Universitas Putera Batam

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This study aims to determine the effect of product completeness, service quality and accessibility on consumerpurchasingf decisions at PT. Lubrikan Jasa Tama partially or simultaneously. The data used are primary datacollected through questionnaires to 105 respondents who are consumers of PT. Lubrikan Jasa Tama. Thequestionnaire method uses a Likert scale with probability sampling technique methods. The datas obtained wereanalyzed using descriptive analysis and multiple linear regression analysis. From the results of this study, it canbe seen that the variables of product completeness, service quality and accessibility have an effect on purchasingdecisions, this is indicated by the value of Adjusted R Square of 0.554, which means that product completeness,service quality and accessibility have an effect of 55.4% on purchasing decisions and the rest is equal to 44.6%influencedd by other variables wnot examined. In this study it can also be seen that partially product completenessdoes not affect purchasing decisionss, while service quality and accessibility have a significantt effect onpurchasing decisions. Simultaneously, product completeness, service quality and accessibility have a positiveeand significant effect on purchasing decisions.
PENGARUH RETURN ON ASSET DAN RETURN ON EQUITY TERHADAP HARGA SAHAM DI BURSA EFEK INDONESIA Simanjuntak, Sintauli; Janrosl, Viola Syukrina E
SCIENTIA JOURNAL Vol 2 No 1 (2020)
Publisher : LPPM Universitas Putera Batam

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Before investing in shares, the company ensures that investments are carried out appropriately using alternative analysis of fundamental or company performance. Return On Assets and Return On Equity is a ratio that shows the company's ability to generate profits by knowing the company's performance. Manufacturing companies have more numbers than other companies, one of which is the food and beverages sub-sector company. This study aims to determine the Return On Asset and Return On Equity variables on stock prices in food and beverages companies listed on the Indonesia Stock Exchange (BEI) in 2014-2018. The population used in this study were 15 companies in the food and beverages sub sector and by using a purposive sampling method a sample of 8 companies was obtained. The technique used for data collection is to use documentation techniques, namely downloading financial report data that has been published from the Indonesia Stock Exchange website. The data collection method uses the method of documentation as well as descriptive statistical tests, classic assumption tests, influence tests and hypothesis tests. The results of this study indicate partially that the Return On Asset variable has no significant effect on stock prices while the Return On Equity variable partially has a significant effect on stock prices. Simultaneously the Return On Asset and Return On Equity variables significantly influence the stock price

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