cover
Contact Name
Wuri Indri
Contact Email
wacanakinerja@gmail.com
Phone
085374604103
Journal Mail Official
wacanakinerja@gmail.com
Editorial Address
Jl. Kiara Payung KM. 4, 7 Jatinangor, Sumedang, Jawa Barat 45366 Telp. (022) 7790048-7790044-7790049-7782041-7782042 Fax. (022) 7790055-7782178
Location
Kota adm. jakarta pusat,
Dki jakarta
INDONESIA
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik
ISSN : 14114917     EISSN : 26209063     DOI : 10.31845/jwk
This journal focuses on disseminating problems and issues in public administration and public policy. Published journal article of Jurnal Wacana Kinerja covers areas, including: Public sector human resource management; Public sector organization; Public sector management; Public sector innovation; Public service; Public policy; Local government; and Governance.
Articles 562 Documents
Administrasi Pembangunan Desa dan Penguatan Kompetensi Sumber Daya Manusia Lokal dalam Pengelolaan Dana Desa (Studi Kasus di Kabupaten Majalengka) Siti Khumayah; Leni Leni Rohida S.Sos. Rohida; Siti Adira Kania; Nisrina Nur Alfi Laili
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 29, No 1 (2026)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v29i1.1059

Abstract

The issue examined in this study concerns the utilization of village funds for rural development and the strengthening of local human resource competencies allocated annually by the central government. The purpose of this study is to identify the inhibiting and supporting factors as well as the efforts made by the village administration in managing village funds in the areas of village development and strengthening local human resources. This study uses descriptive qualitative methods with a focus on reviewing relevant literature, documents, and archives. The research findings indicate that the use of village funds for village development and strengthening the competence of local human resources in Majalengka Regency has not been fully implemented ideally according to the parameters. Village development administration still faces several challenges, including inadequate village apparatus, complicated regulations, lack of supporting infrastructure, and a village bureaucratic culture that has not completely changed. According to the study, bureaucratic administrative reform at the village level must be carried out in order to improve the capabilities of local human resources through continuous training, increased supervision and transparency, and optimization of the digital village administration system as strategic measures.    
Cover JWK 29 (2) 2026 Masrully Masrully
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 29, No 1 (2026)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v29i1.1072

Abstract

Implementasi Kebijakan Pengembangan Kompetensi berbasis E-learning melalui Program Flexible Micro Learning di Instansi Pemerintah Widaningsih Widaningsih
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 29, No 1 (2026)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v29i1.1052

Abstract

This study analyses the implementation of e-learning-based competency development policy at the Center for Learning and Policy Strategy for National Civil Service Talent, National Institute of Public Administration through the Flexible Micro Learning (FML) program. The research employs a descriptive quantitative approach using Edwards III's policy implementation model, which encompasses communication, resources, disposition, and bureaucratic structure dimensions. Data were collected from 54 civil servants participating in the FML program through questionnaires and structured interviews. The findings indicate that policy implementation falls into the "good" category with an overall score of 86.87%. The resources dimension obtained the highest score (87.70%), followed by communication (87.00%), disposition (86.88%), and bureaucratic structure (84.41%). However, several obstacles were identified, including time limitations, a shortage of specialised human resources (Instructional Technology Developers), budget constraints, and the absence of detailed operational standards. Through SWOT analysis, this study formulates four strategic recommendations: strengthening external collaboration, developing human resource collaboration strategies, mitigating policy and technical risks, and conducting regular consultations with stakeholders.
Enhancing Person–Job Fit in Government Agencies using DISC Personality Profiling Fandi Ahmad; Fikri Aditya; Hendra Nugroho Saputro
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 29, No 1 (2026)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v29i1.1043

Abstract

Proses rekrutmen sangat penting bagi kinerja organisasi, terutama di lembaga sektor publik. Di sini, kualitas sumber daya manusia secara langsung memengaruhi hasil pemberian layanan. Politeknik STIA LAN Bandung sebagai sebuah lembaga pendidikan tinggi sektor publik, menghadapi tantangan dalam mengoptimalkan kinerja karyawan. Evaluasi tahunan menyoroti permasalahan seperti produktivitas rendah, absensi, dan berkurangnya keterlibatan karyawan. Studi ini menggunakan metode campuran dengan desain deskriptif-eksploratif untuk mengevaluasi keselarasan antara sifat kepribadian calon karyawan dan spesifikasi pekerjaan. Kerangka kepribadian DISC diterapkan pada 83 kandidat yang terdiri dari pelamar baru maupun peserta perpanjangan kontrak. Setelah dilakukan penyaringan administratif, diperoleh kandidat yang memenuhi syarat untuk penilaian DISC sebanyak 39 peserta. Semua kandidat yang memenuhi syarat menjalani pengambilan sampel total dan 37 kandidat maju ke wawancara evaluasi kualitatif. Analisis kuantitatif menggunakan hasil tes DISC yang distandarisasi dan statistik deskriptif untuk memetakan profil perilaku. Analisis kualitatif menafsirkan keselarasan perilaku dengan persyaratan pekerjaan. Temuan menunjukkan bahwa profil berbasis DISC merupakan alat pelengkap yang efektif dalam proses rekrutmen. Hal ini mendukung pengambilan keputusan yang objektif dan terstruktur. Hasil penelitian menunjukkan bahwa menyelaraskan kecenderungan perilaku individu dengan tuntutan pekerjaan dapat meningkatkan kesesuaian antara kepribadian individu dan pekerjaan. Penyelarasan ini dapat meningkatkan keterlibatan karyawan, mendukung kinerja yang lebih tinggi, dan membantu mencapai tujuan organisasi.    
Analisis Efikasi Diri Aparatur Sipil Negara berdasarkan Perspektif Lintas Generasi dan Gender di Era Transformasi Birokrasi Perdhana Ari Sudewo; Syifa Kamila Defayani
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 29, No 1 (2026)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v29i1.1036

Abstract

Self-efficacy plays a critical role in supporting bureaucratic transformation among Indonesian civil servants, which increasingly demands adaptability and innovation. This study aims to examine differences in self-efficacy across generational cohorts (X, Y, and Z) and gender. A comparative quantitative approach was employed, using stratified random sampling based on generational and gender categories. The findings reveal significant differences in self-efficacy across generations and gender. Generation X demonstrated the highest level of self-efficacy, followed by Generation Z, while Generation Y showed the lowest. Male civil servants reported higher self-efficacy than their female counterparts. Interaction analysis further indicated that males from Generation Z and females from Generation X exhibited the highest self-efficacy within their respective groups. Actionable recommendations highlight the importance of generation- and gender-sensitive human resource development, strengthening mentoring and coaching systems, and broadening work experiences through job rotation and cross-functional collaboration to enhance self-efficacy. This study contributes to the organizational psychology literature by providing a cross-generational and gender-based perspective within the context of Indonesian civil servants and offers more targeted policy implications for public sector human resource development.
Multiple Perspective Analysis pada Penanganan Kejadian Luar Biasa Campak di Kabupaten Sumenep: Analisis Tata Kelola Kesehatan Daerah dan Alternatif Kebijakan Laras Lingganingrum; Yuni Khofifah Endar Parawangsa; Nada Nafira Almanzani; Bima Dwi Putra Bhayangkara; Dominikus Savio Sasi
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 29, No 1 (2026)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v29i1.1039

Abstract

The measles outbreak in Sumenep Regency was declared an extraordinary event (KLB) in August 2025, with 2,139 suspected cases and 17 child deaths. This situation highlights significant challenges in the capacity of regional health services, particularly in terms of emergency immunization coverage, which has only reached 91.3%, falling short of the herd immunity threshold of 95%. This study aims to analyze structural weaknesses in local health governance and formulate policy interventions to strengthen health workforce capacity, immunization outreach, and outbreak response in Sumenep’s archipelagic areas. The methods used include Multiple Perspective Analysis (technical, organizational, and personal), followed by forecasting techniques and comparison of policy alternatives. The analysis results indicate that the main problem is governance failure rooted in organizational capacity, as evidenced by the lack of public health personnel for promotive and preventive functions in 77% of Community Health Centers (Puskesmas) in Sumenep, which significantly hampers the distribution of services in the archipelago. Key recommendations include strengthening human resource management through redistribution of personnel, training, and performance-based incentives. This study confirms that structural reform in health human resource governance is a prerequisite for improving public service performance and preventing similar outbreaks in the future.  
Optimalisasi Komunikasi Layanan Kebersihan melalui Chatbot: Studi Empiris di Desa Sindangjawa Kabupaten Cirebon Leni Leni Rohida S.Sos. Rohida; Eteh Resa
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 29, No 1 (2026)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v29i1.1058

Abstract

The primary issue of this research is the communication challenges in managing illegal waste in rural areas, which require a rapid response. Conventional sanitation service communications have proven slow and unresponsive, hampering the optimization of rapid and effective public services. The objective of this empirical study is to analyze the optimization of sanitation service communications through the implementation of a chatbot in Sindangjawa Village from a user acceptance perspective. The method used was a quantitative explanatory survey design, adopting the Technology Acceptance Model (TAM) framework. Data were collected from Sindangjawa resident respondents using a Likert-scale questionnaire and analyzed using Structural Equation Modeling (SEM). The results indicate that Perceived Usefulness and Perceived Ease of Use (PEU) have a positive and significant influence on Chatbot Use Intention. Communication optimization occurs through drastic operational efficiencies, as evidenced by a reduction in initial response times and the ability to automate repetitive tasks. In conclusion, chatbots are a strategic tool for improving public service performance at the village level, but long-term adoption must be supported by quality problem-solving skills and mitigation of ICT barriers. 
Understanding Decisions as Products of Collective Processes Rohmatulloh Rohmatulloh; Sofian Sofian; Timtim Tauhidin PS
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 29, No 1 (2026)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v29i1.1049

Abstract

Strategi Dinas Perindustrian dan Perdagangan Kota Tangerang Selatan dalam Penertiban Pedagang Kaki Lima di Pasar Ciputat Pascarevitalisasi Nida Amalia; Muhammad Khoirul Anwar
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 29, No 1 (2026)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v29i1.1038

Abstract

The regulation of street vendors (PKL) at Ciputat Market following its revitalization indicates that efforts to reorganize public spaces in South Tangerang City still face challenges, particularly as street vendors continue to sell on the streets and sidewalks despite the availability of the revitalized market building. This has resulted in low occupancy rates. This study aims to identify and analyze the strategies employed by the South Tangerang City Industry and Trade Office in regulating street vendors at Ciputat Market following the revitalization, using Geoff Mulgan’s (2009) theoretical framework on government strategy as the analytical tool. The method used is descriptive with a qualitative approach. Data collection techniques included interviews, observations, and documentation. The research results indicate that the objective indicators have been formulated clearly and purposefully. Environmental indicators are supported by relatively adequate conditions and resources, although they have not yet been fully optimized strategically. The steering indicators demonstrate effective coordination across Regional Government Agencies (OPDs) through clear instructions and task allocation. Regarding the action indicators, enforcement efforts have successfully improved the physical order of the area, but this has not yet been followed by the optimization of economic activities within the market. Meanwhile, the learning indicators show that evaluation processes have been conducted, but they have not yet been systematically institutionalized and are not fully based on feedback from vendors.
Meninjau Kembali Batas Belanja Pegawai di Pemerintah Daerah: Antara Disiplin Fiskal dan Kualitas Pelayanan Publik Henri Sinurat
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 29, No 1 (2026)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v29i1.1071

Abstract

Reformasi pengelolaan keuangan daerah memasuki babak penting setelah diberlakukannya Undang-Undang Nomor 1 Tahun 2022 tentang Hubungan Keuangan antara Pemerintah Pusat dan Pemerintahan Daerah (HKPD). Salah satu ketentuan yang paling banyak mendapat perhatian adalah kewajiban pemerintah daerah untuk membatasi belanja pegawai paling tinggi 30 persen dari total belanja APBD. Hal ini di luar tunjangan guru yang bersumber dari Transfer ke Daerah (TKD). Kebijakan ini diberikan masa transisi selama 5 tahun hingga tahun 2027 dengan tujuan menciptakan struktur APBD yang lebih sehat dan memberikan ruang yang lebih besar bagi belanja pembangunan serta pelayanan publik. Di tengah semangat memperkuat disiplin fiskal tersebut, muncul pertanyaan penting mengenai bagaimana kebijakan ini akan berinteraksi dengan kebutuhan riil pelayanan publik di daerah. Pertanyaan tersebut semakin relevan ketika pemerintah secara bersamaan mendorong penguatan birokrasi melalui pengangkatan Pegawai Pemerintah dengan Perjanjian Kerja (PPPK) dalam jumlah besar.

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