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Epsilon : Journal of Management (EJoM)
Published by Universitas Ichsan Gorontalo
ISSN : 30266548     EISSN : 3026653X     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Epsilon : Journal of Management (EJoM) adalah jurnal peer-review yang diterbitkan dua kali dalam setahun (April, dan Oktober) oleh Program Studi Manajemen Pascasarjana Universitas Ichsan Gorontalo. Epsilon: Journal of Management (EJoM) dimaksudkan sebagai jurnal untuk mempublikasikan artikel-artikel yang melaporkan hasil-hasil penelitian manajemen. Epsilon: Journal of Management (EJoM) mengundang naskah dalam berbagai topik termasuk, namun tidak terbatas pada, bidang fungsional Manajemen Pemasaran, Manajemen Keuangan, Manajemen Strategis, Manajemen Operasi, Manajemen Sumber Daya Manusia, Manajemen sector public, Manajemen Pendidikan, e-Business, Manajemen Pengetahuan, Sistem Pengendalian Manajemen, Sistem Informasi Manajemen, Bisnis Internasional, Ekonomi Bisnis, Etika Bisnis dan Berkelanjutan, dan Kewirausahaan. Artikel bisa ditulis dalam bahasa Inggris atau bahasa Indonesia.. Jurnal ini terbit 1 tahun 2 kali (April dan Oktober).
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 23 Documents
 1   2   3 
Pengaruh Fasilitas dan Pelayanan terhadap Loyalitas Pelanggan pada Cafe Tepian Laut Merak Monica Septiani; Suhroji Adha; Hero Wirasmara Kusuma
Epsilon Journal of Management Vol. 3 No. 2 (2025): Oktober : Epsilon : Journal of Management (EJoM)
Publisher : Lembaga Pengabdian Masyarakat Universitas Ichsan Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/epsilon.v3i2.35

Abstract

This study aims to analyze the influence of facilities and service quality on customer loyalty at Café Tepian Laut Merak. The research employed a quantitative approach with a total sample of 100 respondents selected using a purposive sampling technique. Data were collected through questionnaires distributed to customers who had visited the café. The data analysis was conducted using SPSS version 22, which included validity testing, reliability testing, classical assumption testing, partial linear regression analysis, and multiple linear regression analysis. The results showed that the facility variable (X1) had a positive and significant effect on customer loyalty (Y), indicating that better facilities contribute to higher customer loyalty. Likewise, the service variable (X2) also had a positive and significant effect on customer loyalty, suggesting that high-quality service enhances customer satisfaction and loyalty. Simultaneously, both facilities and service quality significantly influence customer loyalty at Café Tepian Laut Merak. These findings highlight the importance of improving both physical facilities and service quality as key strategies to maintain and increase customer loyalty in the competitive culinary business sector.
Peranan Lembaga Penyiaran Publik RRI Medan Dalam Menghadapi Persaingan Informasi Pada Era Digital Asri Lestari; Wahyu Syarvina
Epsilon Journal of Management Vol. 2 No. 2 (2024): Oktober : Epsilon : Journal of Management (EJoM)
Publisher : Lembaga Pengabdian Masyarakat Universitas Ichsan Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/epsilon.v2i2.51

Abstract

As technology advances, communication is a very important aspect of technology. The level of radio competition at radio stations in big cities is quite high in winning the hearts of the audience, so this study aims to analyze the role of the RRI Medan Public Broadcasting Institution in being able to retrieve information on the interests of listeners in the digital era through the application platform that has been made, namely RRI PLAY GO so that generations X and Z can hear information through their respective Gadgets or Cellphones. This study uses a descriptive analysis model with the data obtained as testing material. In this research, a data collection method is needed to answer all the proposed research problems. The results show that the role of RRI PLAY GO is to retrieve enough information to increase listeners' interest in the digital era.
Optimasi Pengaruh Motivasi, Kompetensi, dan Budaya Organisasi Terhadap Kinerja Karyawan Tubagus Naizak Sis Herlambang; Christian Wiradendi Wolor; Marsofiyati Marsofiyati
Epsilon Journal of Management Vol. 2 No. 2 (2024): Oktober : Epsilon : Journal of Management (EJoM)
Publisher : Lembaga Pengabdian Masyarakat Universitas Ichsan Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/epsilon.v2i2.52

Abstract

This study aims to analyze the influence of motivation, competence, and organizational culture on employee performance. The research design used in this study is a quantitative method with descriptive analysis. Data collection was conducted online using a questionnaire with a Likert scale ranging from one to five and obtained through simple random sampling from 86 respondents who are over 17 years old and have worked or are currently working in an organization or company. The data analysis techniques used in this study include: Outer Model analysis with calculations for Convergent Reliability, Discriminant Validity, Composite Reliability, Cronbach's Alpha, and Inner Model analysis with calculations for t-statistic, R-Square, f-Square, and VIF using the smartPLS (Partial Least Square) version 4.0.9.3 software. The results of this study indicate that: 1.) Motivation has a significant influence on employee performance. 2.) Competence has a significant influence on employee performance. 3.) Organizational culture has a significant influence on employee performance.
Pengaruh Lingkungan Kerja dan Kepemimpinan Terhadap Kinerja Karyawan Melalui Kepuasan Kerja Diski Setiawan; Christian Wiradendi Wolor; Marsofiyati Marsofiyati
Epsilon Journal of Management Vol. 2 No. 2 (2024): Oktober : Epsilon : Journal of Management (EJoM)
Publisher : Lembaga Pengabdian Masyarakat Universitas Ichsan Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/epsilon.v2i2.53

Abstract

The purpose of this study is to determine the influence of the work environment and leadership on employee performance through job satisfaction. This type of research uses quantitative research methods with descriptive analysis. The data collection method used was a questionnaire measured on a Likert scale ranging from 1-5. The data analysis techniques used in this study are: Outer Model with Convergent Reliability, Composite Reliability, Cronbach's Alpha and Inner Model calculations with T statistic, R-Square, f-Square, and VIF calculations using SmartPLS (Partial Least Square) tools version 4.0.9.3. The results showed that: 1) There is a direct positive and significant influence between the work environment on job satisfaction. 2) There is a direct positive and significant influence between the work environment on employee performance. 3) There is a direct positive and significant influence between leadership and job satisfaction. 4) There is a direct positive and significant influence between leadership on employee performance. 5) There is a direct positive and significant influence between job satisfaction and employee performance.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Servis Handphone Pada Toko Kandilo Cell Com di Tanah Grogot Amir Hamzah; Ainun Ainun; Nurul Putri Muliyana
Epsilon Journal of Management Vol. 2 No. 2 (2024): Oktober : Epsilon : Journal of Management (EJoM)
Publisher : Lembaga Pengabdian Masyarakat Universitas Ichsan Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/epsilon.v2i2.54

Abstract

The aim of this research is to determine the simultaneous and partial influence of the Service Quality (X) variable consisting of Reliability (X1), Responsiveness (X2), Assurance (X3), Empathy (X4), and Physical Evidence (X5) on Satisfaction Consumer (Y) Mobile Phone Service at the Kandilo Cell Com Shop in Tanah Grogot.The samples in this study were consumers who serviced cellphones at the Kandilo Cell Com Shop in Tanah Grogot in June and July 2023 using an incidental sampling technique and the number of samples obtained was 70 people. Consumers as the sample in this study were given a questionnaire consisting of 22 statements. Responses to the questionnaire were tested for validity and reliability before multiple linear regression analysis was carried out.Next, partial testing was carried out by looking at the t-count value for each service quality variable consisting of Reliability (X1), Responsiveness (X2), Assurance (X3), Empathy (X4), and Physical Evidence (X5). Each amounting to 4,878; 2,912; 2,805; 3,268; 1.126 which when compared with ttable of 1.997, then reliability (X1), responsiveness (X2), guarantee (X3), and empathy (X4) influence consumer satisfaction (Y) of cellphone service at the Kandilo Cell Com Store in Tanah Grogot because of the value tcount > ttable. Meanwhile, physical evidence (X5) has no effect on consumer satisfaction (Y) with cellphone service at the Kandilo Cell Com Shop in Tanah Grogot because the calculated t value < t table. So the most dominant influence on consumer satisfaction (Y) of cellphone service at the Kandilo Cell Com Shop is the Reliability variable (X1) because the tcount is the highest.
Pengaruh Pengawasan Terhadap Kinerja Pegawai Pada Unit Pelaksana Teknis Daerah (UPTD) Pasar Penyembolum Senaken Kabupaten Paser Syifi Fauziyah; M. Yunus Syam; Welda Widya Hidayah
Epsilon Journal of Management Vol. 2 No. 2 (2024): Oktober : Epsilon : Journal of Management (EJoM)
Publisher : Lembaga Pengabdian Masyarakat Universitas Ichsan Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/epsilon.v2i2.55

Abstract

The aim of this research is to determine the effect of supervision on employee performance at the Regional Technical Implementation Unit (UPTD) Pemembolum Senaken Market, Paser Regency. From the results of the validity test, all 10 statement items were declared valid because they were greater than the rtable value of 0.2006 for each statement in this study. From the results of the reliability test, a value of 0.959 was obtained, which means there is a very strong relationship between the independent variable and the dependent variable. From the results of multiple linear regression analysis, it can be seen that the results of the regression equation are Y = 40.597 + 0.535X1 + 0.361X2. Based on the calculation results, an R value (Correlation Coefficient) of 0.915 is obtained which is at an interpretation level between 0.80-1.00, which means that there is a very strong influence from the supervision variable (X) which consists of direct supervision (X1), and supervision. indirectly (X2), on employee performance (Y).
Kemandirian Belajar dan Kecerdasan Logika Terhadap Prestasi Belajar Fisika Pada Mahasiswa Jurusan Teknik Informatika Semester 1 STMIK Pranata Indonesia Bekasi Maria Rosanti
Epsilon Journal of Management Vol. 3 No. 2 (2025): Oktober : Epsilon : Journal of Management (EJoM)
Publisher : Lembaga Pengabdian Masyarakat Universitas Ichsan Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/epsilon.v3i2.60

Abstract

The purpose of this study is to determine the effect of learning independence and logical intelligence on Physics learning achievement in 1st semester students of STMIK Pranata Indonesia Bekasi Odd Semester 2021/2022 Department of Informatics Engineering with survey research methods. Student research respondents totaled 45 people, selected based on purpose sampling techniques. Data collection is carried out by distributing questionnaires directly to the sample. Data analysis uses descriptive statistics such as finding the mean, median, mode, standard deviation, and inferential statistics to find coefficients. The method in this study is a survey. That there is a change in the dependent variable, which is 40.8% and the remaining 59.2% which is influenced by variables other than variables X1 and X2. Because the value of F = 14.457 is used to test the hypothesis in predicting the contribution of independent variables (X1 and X2) to the dependent variable (Y)
Pengaruh Motivasi dan Minat Belajar Mahasiswa Terhadap Prestasi Belajar Pengantar Ilmu Ekonomi Pada Mahasiswa Jurusan Sistem Informasi Semester 1 STMIK Pranata Indonesia Bekasi Florentina Risnu Sawitri
Epsilon Journal of Management Vol. 3 No. 2 (2025): Oktober : Epsilon : Journal of Management (EJoM)
Publisher : Lembaga Pengabdian Masyarakat Universitas Ichsan Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/epsilon.v3i2.61

Abstract

The purpose of this study is to determine the influence of student motivation and interest in learning on learning achievement Introduction to Economics 1st semester students of STMIK Pranata Indonesia Bekasi Odd Semester 2021/2022 Department of Information Systems with survey research methods. Student research respondents totaled 40 people, selected based on purpose sampling techniques. The instrument uses questionnaires to obtain data on motivation and interest in learning, while learning achievement Introduction to Economics is obtained from the average score of the first semester of the 2021/2022 academic year The method in this study is a survey. There is a significant influence of motivation and interest in learning together on learning achievement Introduction to Economics Students of STMIK Pranata Indonesia Bekasi. That there is a change in the dependent variable, which is 34.7% and the remaining 65.3% which is influenced by variables other than variables X1 and X2 Because the value of F = 7.171 is used to test the hypothesis in predicting the contribution of independent variables (X1 and X2) to the dependent variable (Y)
Pengaruh Teknologi, Manajemen Waktu, Pemberian Insentif Dan Sarana Prasarana Kantor Terhadap Produktivitas Kerja Karyawan Di Wilayah Jakarta Timur Amanda Anasty; Christian Wiradendi Wolor; Marsofiyati Marsofiyati
Epsilon Journal of Management Vol. 3 No. 2 (2025): Oktober : Epsilon : Journal of Management (EJoM)
Publisher : Lembaga Pengabdian Masyarakat Universitas Ichsan Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/epsilon.v3i2.62

Abstract

This study aims to analyze the influence of the role of technology, time management, providing incentives, and infrastructure on employee work productivity in the East Jakarta area. The data collection of this study was carried out by random sampling distributing questionnaires using the Likert scale with values from one to five choices, namely Strongly Disagree = 1, Disagree = 2, Neutral = 3, Agree = 4, and Strongly Agree = 5. 100 respondents who had criteria as employees in East Jakarta were obtained from the distribution of questionnaires. The data in this study was analyzed using a Partial Least Square (PLS)-based Equation Structural (SEM) Model with SmartPLS 4.0 software. Outer Model with calculations of Convergent Validity, Discriminant Validity, Composite Validity, Cronbach's Alpha and Inner Model with calculations of statistical T, R-Square, F-Square, and VIF. The results showed that technology has a significant positive influence on employee work productivity. In addition, time management has a positive but not significant effect on employee work productivity. The provision of incentives has a significant effect on increasing employee work productivity. And infrastructure also has a positive and significant effect on employee work productivity. These results provide useful insights for companies in understanding the factors that affect employee productivity.
Efektivitas Bauran Promosi dalam Meningkatkan Volume Penjualan di Art Shop Sukarara Lombok Tengah Lale Puspita Kembang; Rian Indranopa; Amirudin Kalbuadi
Epsilon Journal of Management Vol. 3 No. 2 (2025): Oktober : Epsilon : Journal of Management (EJoM)
Publisher : Lembaga Pengabdian Masyarakat Universitas Ichsan Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/epsilon.v3i2.67

Abstract

Promoting company products so that they are known to the wider community, not only by promoting through social media or using online media, but promoting directly to the public also has a significant effect on the company's sales volume, such as brochures distributed door to door, through magazines. can be seen directly by the public, through placing banners and banners on every strategic road, this is a marketing strategy that can be used by companies as a tool to introduce their products without having to look on social media or online and there are still many ways that can be used. The aim of this research is to analyze advertising, promotions and personal sales in increasing sales volume at Artshop Sukarara, Central Lombok. The method used in this research is causal associative research, which is asking about the relationship between two or more variables. The location of the research was at the Patuh Sukarara Art Shop, Central Lombpk. The number of respondents in the research was 30 consumers. The results of research on the effectiveness of the promotional mix are thought to have a relationship or relationship with sales volume. Based on the results of analysis of the coefficient of determination (R2), it was found that the coefficient of determination or R-Square value was 0.17906, which means that 17.9% of the dependent variable of sales volume is influenced by advertising and promotion variables. sales, personal sales and public relations, while the rest is explained by unused variables.

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