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JMMU: Jurnal Mahasiswa Manajemen dan Umum
Published by AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA
ISSN : -     EISSN : 3064321X     DOI : 10.56606/jmmu
Core Subject : Religion, Economy, Science, Education, Social,
Religion Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice
Jurnal Mahasiswa Manajemen Umum (JMMU) adalah jurnal ilmiah yang diterbitkan oleh Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM) Akademi Manajemen Administrasi Yogyakarta. Jurnal ini hadir sebagai sarana komunikasi ilmiah bagi mahasiswa untuk mempublikasikan hasil-hasil penelitian, kajian teoritis, maupun studi kasus di bidang manajemen secara luas. JMMU bertujuan untuk mendukung pengembangan pengetahuan di bidang manajemen, memberikan ruang bagi mahasiswa dalam menyalurkan gagasan dan hasil penelitiannya, serta menjadi referensi akademik bagi sivitas akademika dan masyarakat umum yang memiliki minat pada studi manajemen. Ruang lingkup publikasi JMMU mencakup berbagai topik manajemen, seperti manajemen pemasaran, manajemen sumber daya manusia, manajemen operasional, manajemen keuangan, kewirausahaan, dan topik-topik relevan lainnya. Setiap artikel yang diterbitkan telah melalui proses penelaahan sejawat (peer review) guna menjamin kualitas dan kontribusi ilmiah. Dengan terbitnya JMMU secara berkala, diharapkan dapat memacu semangat mahasiswa untuk aktif meneliti, menulis, dan mempublikasikan karya ilmiah yang bermanfaat bagi pengembangan ilmu pengetahuan dan praktik manajerial di Indonesia.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 45 Documents
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Strategi Perencanaan Upacara Hari Pendidikan Nasional dalam Mendukung Tata Kelola Pendidikan di Dinas Pendidikan Kota Batu Aninda Tri Safinatun Najah
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 3 No. 1 (2026): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v3i1.417

Abstract

This study aims to analyze the planning strategy of the National Education Day flag ceremony in supporting educational governance at the Department of Education of Batu City. The background of this study is based on the importance of systematic planning in ensuring the effectiveness of ceremonial educational activities that carry strategic values in strengthening nationalism and educational awareness. This research employs a descriptive qualitative approach, with data collected through interviews, observations, and documentation. The data were analyzed using the Miles and Huberman model, including data reduction, data display, and conclusion drawing. The results show that the planning strategy has been implemented systematically, starting from needs analysis, evaluation of previous activities, goal setting, stakeholder involvement, committee formation, to the development of thematic and technical concepts. The implementation of the plan is reflected in the structured execution of the ceremony, which runs orderly and in accordance with established procedures. In terms of service quality, the activity demonstrates a high level of success (approximately 85–90%), particularly in reliability, assurance, and tangible aspects. In conclusion, the planning strategy contributes positively to strengthening educational governance through improved coordination, participation, and management effectiveness.
THE EFFECT OF SERVICE QUALITY ON PATIENT SATISFACTION AT PANEMBAHAN SENOPATI REGIONAL PUBLIC HOSPITAL BANTUL REGENCY SPECIAL REGION OF YOGYAKARTA Susatyo Herlambang; Putri Karnihajir; Suliantoro
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 3 No. 1 (2026): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v3i1.426

Abstract

This study aims to determine the effect of service quality on patient satisfaction at Panembahan Senopati Regional Public Hospital, Bantul Regency, Special Region of Yogyakarta. The service quality variable is measured using five indicators, namely tangibles, reliability, responsiveness, assurance, and empathy, along with the patient satisfaction variable. This research employs a descriptive quantitative method. The population in this study consists of 25,022 patients, with a sample size of 100 respondents determined using the Slovin formula. Data collection techniques were carried out through direct observation and the distribution of questionnaires using a Likert scale. The data analysis method used is simple linear regression with the assistance of SPSS version 26. The results of this study indicate that service quality has a positive effect on patient satisfaction. This means that the better the service quality provided, the higher the level of patient satisfaction at Panembahan Senopati Regional Public Hospital, Bantul Regency, Special Region of Yogyakarta.
Pengaruh Disiplin Kerja Dan Motivasi Kerja Terhadap Kinerja Pegawai Non-Medis: Studi Kuantitatif Pada RSU Cakra Husada Klaten, Jawa Tengah Alan Dwi Nugroho AMAYO; Wahyudiono Wahyudiono
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 3 No. 1 (2026): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v3i1.435

Abstract

This study aims to analyze the influence of work discipline and work motivation on the performance of non-medical staff at Cakra Husada General Hospital, Klaten. The performance of non-medical staff is a crucial factor in supporting the operation and quality of comprehensive healthcare services. However, initial observations indicate inconsistent levels of discipline and differences in work motivation among staff. This study used a quantitative, causal-associative approach. Data were collected through questionnaires distributed to 85 respondents, non-medical staff at Cakra Husada General Hospital, Klaten, who were selected using a purposive sampling technique. Data analysis was performed using multiple linear regression using SPSS software. The results showed that work discipline had a positive and significant partial effect on employee performance (t-test 5.083 > t-table 1.989). Similarly, work motivation had a significant partial effect (t-test 2.725 > t-table 1.989). Simultaneously, both variables significantly influenced employee performance (F count 35.736 > F table 3.11) with a coefficient of determination (R2) of 46.6%. Work discipline was found to be the most dominant variable influencing performance. The implication of this study is that hospital management needs to strengthen the culture of discipline and improve the motivation system to optimize healthcare service performance.
Pengaruh Bencana Banjir Terhadap Pembayaran Pajak Kendaraan Bermotor (PKB) Di Kota Padang Provinsi Sumatera Barat Derry Arya Pratama; Ary Subiyantoro; Prihartanto Eko Wibowo
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 3 No. 1 (2026): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v3i1.450

Abstract

This study aims to determine the effect of flood disasters on the payment of Motor Vehicle Tax (PKB) in Padang City and to assess the extent of the impact. The research employed a quantitative method, with data collected through questionnaires, observations, and literature review. The research sample consisted of 100 respondents, determined using the Slovin formula, while data analysis was conducted using validity and reliability tests, t-test, coefficient of determination, and simple linear regression. The results indicate that flood disasters have a significant effect on the payment of Motor Vehicle Tax (PKB) in Padang City. This is evidenced by the calculated t-value of 2.657, which is greater than the t-table value of 1.660, as well as a significance value of 0.000 < 0.05. The coefficient of determination results show an R Square value of 0.258, or 25.8%, meaning that flood disasters contribute 25.8% to the variation in Motor Vehicle Tax (PKB) payments, while the remaining 74.2% is influenced by other factors outside the scope of this study. The conclusion of this study is that flood disasters have a significant effect on the payment of Motor Vehicle Tax (PKB) in Padang City. Therefore, the local government and the Samsat office are expected to implement adaptive policies and provide more effective services for communities affected by flooding.
IMPLEMENTASI SISTEM PEMBAYARAN PARKIR BERBASIS QRIS DI TEPI JALAN UMUM KOTA YOGYAKARTA Ratna Devilia Putri; Cinthia Mutiara Hapsari
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 3 No. 1 (2026): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v3i1.457

Abstract

The implementation of a QR-based parking payment system improves the effectiveness and transparency of roadside parking management in Yogyakarta City. This system was implemented by the Yogyakarta City Transportation Agency as part of efforts to digitize public services and optimize regional revenue. The study used a qualitative descriptive approach, with data collection techniques through observation, interviews, and documentation. The QR-based payment system improves transparency and accountability because transactions are recorded digitally and simplifies the revenue reporting process. Parking management effectiveness has improved in terms of administration and oversight. However, the implementation of this system still faces obstacles such as low public interest in digital parking payments and limited internet access in some locations. Therefore, socialization and strengthened supervision are needed to optimize the implementation of the QR-based system.

Page 5 of 5 | Total Record : 45

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