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JMMU: Jurnal Mahasiswa Manajemen dan Umum
Published by AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA
ISSN : -     EISSN : 3064321X     DOI : 10.56606/jmmu
Core Subject : Religion, Economy, Science, Education, Social,
Religion Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice
Jurnal Mahasiswa Manajemen Umum (JMMU) adalah jurnal ilmiah yang diterbitkan oleh Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM) Akademi Manajemen Administrasi Yogyakarta. Jurnal ini hadir sebagai sarana komunikasi ilmiah bagi mahasiswa untuk mempublikasikan hasil-hasil penelitian, kajian teoritis, maupun studi kasus di bidang manajemen secara luas. JMMU bertujuan untuk mendukung pengembangan pengetahuan di bidang manajemen, memberikan ruang bagi mahasiswa dalam menyalurkan gagasan dan hasil penelitiannya, serta menjadi referensi akademik bagi sivitas akademika dan masyarakat umum yang memiliki minat pada studi manajemen. Ruang lingkup publikasi JMMU mencakup berbagai topik manajemen, seperti manajemen pemasaran, manajemen sumber daya manusia, manajemen operasional, manajemen keuangan, kewirausahaan, dan topik-topik relevan lainnya. Setiap artikel yang diterbitkan telah melalui proses penelaahan sejawat (peer review) guna menjamin kualitas dan kontribusi ilmiah. Dengan terbitnya JMMU secara berkala, diharapkan dapat memacu semangat mahasiswa untuk aktif meneliti, menulis, dan mempublikasikan karya ilmiah yang bermanfaat bagi pengembangan ilmu pengetahuan dan praktik manajerial di Indonesia.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 34 Documents
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OPTIMALISASI PROSES ADMINISTRASI PENGOPERASIAN PESAWAT N219 UNTUK MENINGKATKAN KESELAMATAN DAN KELAIKAN UDARA Ari Sigit; Mursyid, Mursyid
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 1 No. 2 (2025): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v1i2.191

Abstract

The administrative process which includes licensing, recording, reporting and supervision must run smoothly so that aircraft operations can take place without bureaucratic obstacles. Poor or inefficient administration can result in delays, increased operational costs, and potential undesirable safety risks. The aim of this research is to determine the optimization of the administration process for operating the N219 aircraft to improve safety and airworthiness. Data analysis was carried out using the triangulation method, including data reduction, data presentation and verification/conclusion. Optimizing the administration process for operating the N219 aircraft is a must. This is because the optimization process includes several important things to improve safety and airworthiness, such as certification development, certification production, aircraft registration, air operator certification, crew training licenses, operational arrangements, maintenance inspections and legal insurance.
ANALISIS FAKTOR-FAKTOR PERILAKU KERJA YANG MEMPENGARUHI KINERJA SEKRETARIAT DINAS KOMUNIKASI DAN INFORMASI DAERAH ISTIMEWA YOGYAKARTA Nur Azizah SW; Prihartanto Eko Wibowo
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 1 No. 1 (2024): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v1i1.192

Abstract

ABSTRACK This research aims to determine the factors that influence the performance of the secretariat of the Yogyakarta Special Region Communication and Information Service. This research uses a quantitative method with a sample size of 25 samples. The sampling method uses non-probability sampling with the researcher's technique using saturated sampling. The results of this research are the regression equation from this research is Y = -3.345 + 0.142 (23,269 > 2,068), and sign value. 0.000 is smaller than 0.05 (0.000 < 0.05), this shows that variable factors influence the performance of the secretariat. Thus, the hypothesis that "it is suspected that there is an influence between Work Behavior (X) on the performance of the Secretariat (Y) at the Yogyakarta Special Region Communication and Information Service is declared accepted.
UPAYA PENINGKATAN KETERAMPILAN PEGAWAI PADA BAGIAN PERCETAKAN KARTU SARTIFIKAT DAN UJI LAYAK BERKENDARA DI DINAS PERHUBUNGA KABUPATEN KLATEN, JAWA TENGAH Dimas Novi; Wahyu Dwi M, Herman
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 1 No. 1 (2024): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v1i1.194

Abstract

Penelitian ini berjudul Upaya Peningkatan Keterampilan Pegawai Pada Bagian Percetakan Kartu Sertifikat Dan Uji Layak Berkendara Di Dinas Perhubungan Kabupaten Klaten, Jawa Tengah. Penelitian ini merupakan penelitian kualitatif deskriptif dan bertujuan untuk menjelaskan upaya-upaya yang dilakukan oleh Dinas Perhubungan Kabupaten Klaten daam meningkatkan ketrampilan pegawai pada di Bagian percetakan kartu sertifikat dan uji layak berkendara. Subyek penulisan adalah pegawai Dinas Perhubungan Kabupaten Klaten dan obyek penulisan adalah Dinas Perhubungan Kabupaten Klaten. Teknik pengumpulan data dilakukan dengan menggunakan metode observasi, wawancara, dokumentasi dan studi pustaka, sedangkan metode analisis data dilakukan dengan menggunakan metode Miles dan Hubberman yang meliputi analisis pengumpulan data, reduksi data, penyajian data dan verifikasi data. Hasil penelitian disimpulkan bahwa upaya yang dilakukan oleh Dinas Perhubungan Kabupaten Klaten adalah dengan mengikutkan pegawai berbagai pelatihan atau bimbingan teknis untuk para pegawai dari pendaftaran di loket maupun di bagian database komputer di database kendaraan uji maupun bagian cetak kartu, baik itu diadakan oleh dinas maupun pemerintah Kabupaten dan mengikuti pelatihan secara teratur dan melakukan pelatihan dengan kabupaten-kabupaten lainnya dan ketelitian pegawai pada bagian percetakan kartu sertifikat dan uji layak berkendara sangatlah penting untuk menganalisis terjadinya kesalahan dalam percetakan kartu sertifikat.
Pengaruh Fasilitas Kantor Terhadap Kinerja Pegawai Di Bagian SDM dan Sekretariat PT Madu Baru Yogyakarta Ervil Revilda Khotimah, Astrin; Wening Budiningrum, Endah
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 1 No. 1 (2024): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v1i1.195

Abstract

This study aims to determine the effect of office facilities on employee performance in the HR and Secretariat section of PT Madu Baru Yogyakarta. The type of research used in this research is descriptive quantitative analysis. The data used in this study are primary and secondary data. The sample in this study were 31 respondents. This research was conducted at the PT Madu Baru Yogyakarta Office, HR and Secretariat. This study uses simple regression analysis, t-test and using data sourced from respondents and observations. Test results test results based on the significant value test with the provisions that if the sig value is <0.05 obtained a sig value of 0.000 which means <0.05. In the summary model, the result of R square results show the results of 0.658 or 65.8%, which means that variable Office Facilities variable affects variable Y by 65.8%. The t test obtained the results of t count of 7.473> t table 2.04523 means that variables Office Facilities and Employee Performance are significant. Thus it can be concluded that the results of the simple regression test and the t test from the research show that the facilities of the school are significant and t test from the study found that office facilities affect employee performance in the HR and Secretariat section of PT
Analisis Pelayanan Check-In Counter Maskapai Wings Air Kepada Penumpang Di Bandar Udara Muhammad Salahuddin Bima Ratnah Wati, Siti; Mutiara Hapsari, Cinthia
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 1 No. 1 (2024): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v1i1.198

Abstract

Air transportation is a vital sector for the Indonesian economy, considering the thousands of islands spread from Sabang to Merauke. Sustainable development of air transport by the government, including increasing customer satisfaction, is essential. Sultan Muhammad Salahuddin Bima Airport in NTB only serves domestic flights and is an important hub on Sumbawa Island. Wings Air, operating since 2003, focuses on domestic flights with several international routes. This research evaluates Wings Air's check-in counter service at Sultan Muhammad Salahuddin Bima Airport, with a focus on factors that influence passenger satisfaction. Data was collected through observation, interviews and literature study. It was found that Wings Air's check-in counter service was quite good but still faced several obstacles, such as system delays and lack of officer time discipline. These obstacles result in queues building up and stress for passengers. The research conclusions show the need for improvements in check-in counter services to increase efficiency and passenger satisfaction. Implementation of stricter procedures and further training for check-in officers is recommended so that services can be improved optimally. Keywords: Service, Check In, Satisfaction
MANAJEMEN PENGELOLAAN SURAT MASUK DAN SURAT KELUAR DIDINAS LINGKUNGAN HIDUP KABUPATEN BANTUL DIY Dian Vita Sari; Suliantoro, Suliantoro
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 1 No. 1 (2024): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v1i1.200

Abstract

This research aims to determine whether the management steps for managing incoming and outgoing letters at the Bantul Regency Environmental Service are good enough, the steps are: Incoming letters are received, recording is carried out (controlling incoming letters and agenda books), data is entered ( provide disposition sheets and control cards), disposed of to the head of service, distributed to the section receiving the disposition, followed up and archived. For the steps for outgoing letters, letters that have been processed by the management unit are sent to the head of the service to request a signature. If the letter has been sent down from the head of the service, they are asked for the classification number and date, affixed with a stamp, a copy is taken to be archived, put in an envelope with an address, handed over to the officer for the delivery process. The obstacles to the management of incoming and outgoing letters at the Bantul Regency Environmental Service are letters arriving outside working hours, lack of human resources for managing outgoing letters and urgent letters that arrive suddenly.
Elaborasi Pemanfaatan Proteksi Jaminan Bagi ASN Aktif Dan Pensiun Pada PT Taspen (Persero) Kantor Cabang Surakarta Jawa Tengah Siska Oktaviany; Wahyudiyono; Khoiri Najib; Moh. Sholihin
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 1 No. 2 (2025): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v1i2.202

Abstract

Each individual has an age limit so that they cannot work and enjoy their old age. PT TASPEN (Persero) is a State-Owned Enterprise authorized to manage the State Civil Apparatus (ASN) pension fund. This study discusses the use of guarantee protection for active and retired civil servants at PT TASPEN Surakarta. The method used is qualitative which is presented in narrative form. The resource persons taken in this study amounted to 3 informants with details of 2 HC (Human Capital) And GA (General Affairs) Staff and 1 HC (Human Capital) And GA (General Affairs) Sector Head Surakarta. The result is that TASPEN Surakarta has four guarantee programs, namely the ENT Program (Old Age Savings), Pension Program, JKK Program (Work Accident Insurance) and JKM Program (Death Insurance) which can be claimed online through TASPEN's TOOS, payment partners or through the nearest branch office. The benefits that will be obtained by participants are insurance in case of work accidents, continuous pensions, death bereavement money, and scholarships for children. However, in reality there is one program that has not been understood by participants, namely Work Accident Insurance (JKK), this can be seen from the number of active civil servants who have not taken advantage of this program when they are disabled and die due to work accidents.
ANALISIS FAKTOR-FAKTOR KETERLAMBATAN PELAPORAN REALISASI ANGGARAN BLUD DI PUSKESMAS KABUPATEN BIMA Mutmainnah, Nurul; Hidayatullah
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 1 No. 2 (2025): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v1i2.205

Abstract

This research analyzes the factors causing delays in the reporting of Budget Realization Reports (LRA) at BLUD Puskesmas in Bima Regency in 2023. Two main factors identified are the newly established BLUD status and the limited human resources (HR) in finance. Puskesmas, which was newly designated as BLUD in December 2021, faced difficulties in preparing financial reports according to procedures, with many staff members untrained in financial reporting. Additionally, the broad and diverse geographical location of Bima Regency, with some Puskesmas in remote areas with limited internet access, hindered the reporting process and caused delays. To address these challenges, the Bima Regency Health Office has taken steps such as providing guidance and assistance by BPKAD and Inspectorate teams, monthly reconciliation related to LRA, and the procurement of IT-based applications. This study uses a qualitative approach with a case study method, involving in-depth interviews, direct observation, and document analysis, which are analyzed using thematic analysis methods.
Analisis Penyebab Kerusakan Berkas Rekam Medis Terhadap Efisiensi Pelayanan Kesehatan di RSU Rajawali Citra Bantul Daerah Istimewa Yogyakarta Muhammad Alif; Eka Yulianta
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 1 No. 1 (2024): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v1i1.208

Abstract

A medical record file is a document that contains information about the patient's identity, health history, examination results, and medical actions that have been taken. This file has an important role in the health service process, both for patients, hospitals, and health workers. Damage to medical record files can cause various kinds of problems that have a negative impact on service efficiency such as delays in providing health services at Rajawali Citra Hospital Bantul Special Region of Yogyakarta. This research uses a qualitative approach. The subjects of the study are the head of the medical record installation, the person in charge of filling and coding, and the medical record filling officer The data collection techniques used are interview methods, observation methods, and documentation methods, which will later obtain primary and secondary data to be analyzed together to draw conclusions. Based on the results of the research that the author has conducted, it can be concluded that the analysis of the causes of medical damage at Citra Bantul Hospital DIY still finds damaged medical record files. The damage to medical record files that I often encounter is medical record files that are torn on the cover and medical record files that are dirty due to dust. So that it has an impact on the effectiveness of health services.
EVALUASI EFEKTIVITAS PROGRAM KOMUNIKASI PUBLIK DINAS KOMUNIKASI DAN INFORMATIKA DIY DALAM MENJANGKAU BERBAGAI KALANGAN MASYARAKAT Erik Prananda Sahputra; Susatyo Herlambang
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 1 No. 1 (2024): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v1i1.209

Abstract

Currently, in the midst of the digitalization era, the use of social media is popular among Indonesian people. Both parents and teenagers are very active in using social media, even in daily activities, social media has become an essential need for some people. As a very effective tool, social media is used to spread information in various circles. Social media has become a communication platform used by various segments of society, especially teenagers, students, celebrities, as well as state officials such as presidents, legislative members and political parties. They use social media as a means to hear people's aspirations. In fact, society which previously tended to be conservative and reluctant to accept change or new technology, is now starting to open up to technological progress. Diskominfo DIY's social media, such as Website, Instagram, Facebook, Twitter and YouTube, continue to play a role in providing the latest information to encourage Public Information Openness. The information published via social media does not only come from internal sources, but also includes all activities carried out by the DIY Government in various fields, which are routinely uploaded periodically. One of the main challenges in public communication is how effectively to convey relevant and useful messages to various groups of society. Every level of society has different communication needs and preferences, so inclusive and diverse communication strategies are needed to reach all levels of society.

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