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INDONESIA
JMMU: Jurnal Mahasiswa Manajemen dan Umum
ISSN : -     EISSN : 3064321X     DOI : 10.56606/jmmu
Jurnal Mahasiswa Manajemen Umum (JMMU) adalah jurnal ilmiah yang diterbitkan oleh Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM) Akademi Manajemen Administrasi Yogyakarta. Jurnal ini hadir sebagai sarana komunikasi ilmiah bagi mahasiswa untuk mempublikasikan hasil-hasil penelitian, kajian teoritis, maupun studi kasus di bidang manajemen secara luas. JMMU bertujuan untuk mendukung pengembangan pengetahuan di bidang manajemen, memberikan ruang bagi mahasiswa dalam menyalurkan gagasan dan hasil penelitiannya, serta menjadi referensi akademik bagi sivitas akademika dan masyarakat umum yang memiliki minat pada studi manajemen. Ruang lingkup publikasi JMMU mencakup berbagai topik manajemen, seperti manajemen pemasaran, manajemen sumber daya manusia, manajemen operasional, manajemen keuangan, kewirausahaan, dan topik-topik relevan lainnya. Setiap artikel yang diterbitkan telah melalui proses penelaahan sejawat (peer review) guna menjamin kualitas dan kontribusi ilmiah. Dengan terbitnya JMMU secara berkala, diharapkan dapat memacu semangat mahasiswa untuk aktif meneliti, menulis, dan mempublikasikan karya ilmiah yang bermanfaat bagi pengembangan ilmu pengetahuan dan praktik manajerial di Indonesia.
Articles 34 Documents
Lingkungan Kerja dan Beban Kerja: Pengaruhnya Terhadap Kinerja (Studi Pada Pegawai Bidang Kepegawaian Lembaga Pemasyarakatan Kelas IIA Yogyakarta) Rahmatia, Reska; Subiyantoro, Ary
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 1 No. 1 (2024): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v1i1.176

Abstract

This research aims to find out how workload and work environment influence employee performance in the staffing sector at the Class IIA Yogyakarta Correctional Institution. Data analysis techniques use validity tests, reliability tests, multiple regression analysis, F tests and t tests. Based on the research results, it was obtained that the multiple regression equation Employee Performance = -.438 + 0.538 Workload + 0.262 Work Environment, shows that there is an influence between workload and work environment on employee performance. From the results of the coefficient of determination test, it shows that the R Square is 0.793. This means that the magnitude of the influence of workload and work environment variables on employee performance in the staffing sector at the Yogyakarta Class IIA Correctional Institution is 79.3%, while the remaining 20.7% must be explained by other causal factors originating from outside this regression method.
Pengaruh Gaya Kepemimpinan Dan Motivasi Kerja Terhadap Kinerja Pegawai Di Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Sleman DIY Hariyati, Ike; Ika Sunardi, Andhina
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 1 No. 1 (2024): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v1i1.179

Abstract

The aim of this study is to examine the Influence of Leadership Style and Work Motivation on Employee Performance at the Department of Population and Civil Registration Office of Sleman Regency, DIY. The research method employed is quantitative with a descriptive approach. The data utilized consists of primary data obtained through the distribution of questionnaires to all employees of the Department of Population and Civil Registration Office of Sleman Regency, DIY. The sampling technique used in this research is saturation sampling, with a sample size equal to the entire population, totaling 83 individuals. Data analysis employed multiple linear regression analysis. The research findings indicate that the Leadership Style variable has a partial influence on Employee Performance as evidenced by the computation in Table 4.11, with a calculated t-value of 4.191 > the critical t-value of 1.990. Work Motivation also significantly affects Employee Performance with a calculated t-value of 4.853 > the critical t-value of 1.990, as shown in Table 4.12. Simultaneously, both Leadership Style and Work Motivation collectively influence Employee Performance at the Department of Population and Civil Registration Office of Sleman Regency, DIY, supported by an F-value of 28.759 greater than the critical F-value of 3.11
Strategi Kualitas Bagian Front Office Dalam Meningkatkan Pelayanan Di Dinas Koperasi Dan UKM DIY Nurmufida, Lely; Hartadi, Agung
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 1 No. 1 (2024): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v1i1.180

Abstract

This research aims to determine the quality strategy for front office services at the Dinas Koperasi Dan UKM DIY. The research subjects were employees at the service. data collection techniques using observation, documentation and interviews. while data analysis using SWOT analysis and the Miles and Huberman technique
Pengaruh Disiplin Kerja, Motivasi Kerja dan Kompensasi Terhadap Kinerja Pegawai Dinas Pariwisata Bantul DIY Nadia, Silvi; Yuliantoharinugroho, Yuliantoharinugroho
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 1 No. 1 (2024): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v1i1.181

Abstract

This research aims to analyze the influence of work discipline, work motivation and compensation on the performance of employees of the Bantul DIY Tourism Office. This research uses quantitative research methods. The population of this study was all employees of the Bantul DIY Tourism Office, namely 50 people. To determine the sample for this study, a saturated sampling technique was used in which the entire population was sampled in this study. This research data was obtained through a questionnaire which was analyzed using multiple linear analysis, the research results showed that: Work discipline does not have a positive effect on employee performance which has a t-count value (0.565) < t-table (2.012) and a significant level (0.575) > (0.05). Work motivation does not have a positive influence on employee performance which has a calculated t-value (1.993) < t-table (2.012) and a significant level (0.052) > (0.05). Compensation has a positive effect on employee performance which has a t-count value (2.773) > t-table (2.012) and a significant level (0.008) < (0.05). And simultaneously the variables work discipline (X1), work motivation (X2), and compensation (X3) influence employee performance (Y) which has a calculated F value (5.491) > F table (2.81) and a significant level (0.003) < (0.05).
Analisis Pengelolaan Persediaan Obat Di Instalasi Farmasi Rumah Sakit Khusus Bedah Ring Road Selatan Daerah Istimewa Yogyakarta Holo, Kristina; Siyamto, Yudi; Ary Subiyantoro
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 1 No. 1 (2024): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v1i1.182

Abstract

The aim of this research is to obtain information regarding drug management studies in terms of planning, procurement, distribution, use and disposal carried out at the Pharmacy Installation of the South Ring Road Special Surgical Hospital D.I.Y. This type of qualitative research is descriptive. Three informants participated in this research: the head of the pharmaceutical installation, the head of the pharmaceutical installation warehouse, and the person in charge of inpatient services. The results of the research show that drug management is carried out using national and hospital formularies, namely in the form of an integrated information system, which in its implementation meets the standards of the Regulation of the Minister of Health of the Republic of Indonesia Number 72 of 2016, namely procurement, receipt, storage, distribution and monitoring. The obstacle experienced is the lack of stock of medicines for heart, hypertension and diabetes mellitus, for this reason regular monitoring is needed to overcome stock problems and to be able to collaborate with various parties in dealing with this so that it is efficient and effective.
Pengaruh Keterampilan Komunikasi Bahasa Inggris Terhadap Kinerja Pegawai di Maskapai China Airlines Denpasar Bali Gilbert, Ryanry; Fatkhurohman Albashori, Muhammad
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 1 No. 1 (2024): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v1i1.183

Abstract

This research aims to analyze the influence of English communication skills on employee performance at China Airlines Denpasar Bali. This research uses quantitative research methods. The population of this study was all employees of China Airlines Denpasar Bali, namely 30 people. To determine the sample for this study, a saturated sampling technique was used in which the entire population was sampled in this study. This research data was obtained through a questionnaire which was analyzed using multiple linear regression analysis. The results of the research show that: listening ability (X1) has an influence on employee performance which has a t-count value (2.649) > t table value (2.063) and significant level (0.014) < (0.05). Speaking (X2) has an influence on employee performance which has a calculated t-value (2.512) > t-table (2.063) and a significant level (0.019) < (0.05). Reading (X3) has an influence on employee performance which has a calculated t-value (3.280) > t-table (2.063) and a significant level (0.003) < (0.05). Writing (X4) has no effect on employee performance which has a calculated t-value (0.399) > t-table (2.063) and a significant level (0.693) < (0.05). And simultaneously the variables Listening (X1), Speaking (X2), Reading (X3), and Writing (X4) influence employee performance (Y) which has a calculated F value of (4.926 ) > F table (2.759) and significance level (0.005) < (0.05).
Pengaruh Kompensasi Dan Disiplin Terhadap Kinerja Karyawan Di Dinas Kebudayaan Bantul D.I.Yogyakarta Romadhoni, Romadhoni; Fahlefi, Wilis
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 1 No. 1 (2024): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v1i1.184

Abstract

The purpose of this research is to determine the effect of compensation and discipline on employee performance at the Bantul Culture Service, Yogyakarta Special Region. The population in this study was all employees at the Culture Service, Bantul, D.I Yogyakarta as many as 40 people, while the sample used a saturated sample where the population was used as a sample. Data collection was carried out by distributing questionnaires to respondents. Collection technique using SPSS.17. Data analysis uses multiple regression. Based on the research results, it is stated that compensation and discipline have a significant and influential effect on employee performance at the Bantul D.I. Culture Service. Yogyakarta.
MANAJEMEN LOGISTIK OBAT DI INSTALASI FARMASI RUMAH SAKIT AT-TUROTS AL-ISLAMY KABUPATEN SLEMAN DAERAH ISTIMEWA YOGYAKARTA Feliza Triansyah; Wahyudiyono, Wahyudiyono
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 1 No. 1 (2024): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v1i1.186

Abstract

Logistics management is part of an agency to provide the goods needed for the agency's operational activities in quantity, quality and at the right time (according to needs) at the lowest possible price. This study aims to determine the description of drug logistics management in the Pharmacy Installation of At-Turots Al-Islamy Hospital, Sleman Regency, Special Region of Yogyakarta. The method used is qualitative. Data collection was used by direct interviews, observation and documentation. The informants for this research were the Head of the Pharmacy Installation, Laksana Pharmacist, and Pharmaceutical Technical Staff (TTK). Data analysis uses the method described by Miles and Huberman. The results of the research explain that, budget planning is carried out once a month, planning for drug needs uses a consumptive and combination system, in the procurement section there are obstacles, namely empty distributors, rising prices, and an unexpected increase in the number of patients, in the storage section there are obstacles in recording remaining stock and unavailability of drug storage places that comply with standards. From this research it can be concluded that drug logistics management at the At-Turots Al-Islamy Hospital Pharmacy Installation has not been effective but not efficient due to various obstacles and has not met the standards set by the 2010 Ministry of Health Regulation.
EVALUASI KUALITAS LAYANAN STAF BOARDING GATE CITILINK DI YOGYAKARTA INTERNATIONAL AIRPORT Fadillah, Ratu; Hidayatullah, Hidayatullah
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 1 No. 1 (2024): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v1i1.187

Abstract

This study analyzes the quality level of service provided by Citilink's boarding gate staff at Yogyakarta International Airport (YIA) in executing boarding procedures according to Standard Operating Procedures (SOP). The research results show that Citilink's boarding gate staff at YIA are able to organize and manage the boarding procedures quickly and efficiently, allowing passengers to board the aircraft on time without any hindrance. The staff's compliance with the established SOPs is a major factor supporting passenger satisfaction. In addition to compliance with SOPs, other supporting factors in improving service quality include the availability of additional facilities that facilitate the staff's performance. However, this study also identifies several inhibiting factors, such as operational aircraft issues that cause delays and passenger dissatisfaction with staff services. To address these obstacles, this study proposes several solutions. First, providing compensation to passengers in the event of a delay as a form of responsibility and fairness. Second, the staff should continuously improve service quality to meet passenger satisfaction. Third, enhancing communication between boarding gate staff and passengers to provide clear and accurate information regarding the boarding process.
PERAN UNIT APRON MOVEMENT CONTROL DALAM MENINGKATKAN KEAMANAN DAN KETERTIBAN DI AREA APRON BANDAR UDARA SUPADIO PONTIANAK KALIMANTAN BARAT Peron, Peron; Mursyid, Mursyid
JMMU: JURNAL MAHASISWA MANAJEMEN DAN UMUM Vol. 1 No. 1 (2024): JMMU: Jurnal Mahasiswa Manajemen dan Umum
Publisher : LPPM AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/jmmu.v1i1.188

Abstract

Every airport must of course pay more attention to security and order in the flight airside area and the apron area carried out by Apron Movement Control (AMC) Unit officers. The purpose of this research is to determine 1) the role of the AMC unit in improving security and order in the apron area of ??Supadio Airport, Pontianak, West Kalimantan; 2) problems faced by the AMC unit in improving security and order in the apron area of ??Supadio Airport, Pontianak, West Kalimantan; and 3) efforts that will be made by the AMC unit to overcome problems faced in carrying out its duties. This type of research is qualitative. In this research, data was collected using interview, observation and documentation techniques. The results of the research are 1) The AMC Unit has the task of being responsible for flight operational service activities, apron management and all interested people in the airside area in ensuring security and order in the apron area; 2) There are Ground Handling officers who are having problems, recruiting new employees and there is no special equipment to ensure the vehicle is safe; and 3) Efforts to overcome this problem include giving light punishments to officers, briefing new employees and merging with engineering units.

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