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Brilliant International Journal of Management and Tourism
Published by Pusat Riset dan Inovasi Nasional
ISSN : 2810076X     EISSN : 28278380     DOI : https://doi.org/10.55606/bijmt.v4i2
Core Subject : Economy,
Economics, Econometrics & Finance
BIJMT : Brilliant International Journal Of Management And Tourism is published three times a year, in February, June and October by Lembaga Pengembangan Kinerja Dosen. This journal is SINTA 5 accredited (Decree of the Director General of Higher Education, Research and Technology Number 10/C/C3/DT.05.00/2025 dated March 21, 2025 concerning the Accreditation Rating of Scientific Journals for Period I of 2025) starting from Volume 2 Number 2 of 2022 to Volume 7 Number 1 of 2027. BIJMT aims to: Promote the latest research results on Management and/or Entrepreneurship. Only publish the results of Management research (such as Marketing Management, Financial Management, HR Management, Operations/Production Management, Business Management, etc.) and or Entrepreneurship as knowledge development. BIJMT welcomes papers with the above objectives and scope. The editor decides the paper to be published in BIJMT after being reviewed by an appointed reviewer (double blind review). Authors will be notified of reviewers comments and suggestions
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 245 Documents
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Trust in Tourism and Travel Decision-Making: A Systematic Review of Consumer Behavior Perspectives Darmawi Darmawi; Anni faridah; Yuliana Yuliana; Kasmita Kasmita
Brilliant International Journal Of Management And Tourism Vol. 6 No. 2 (2026): Brilliant International Journal Of Management And Tourism
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v6i2.7053

Abstract

This study systematically reviews the role of trust in tourism and travel decision-making from a consumer behavior perspective. Although studies on trust in tourism have increased, the relationship between trust, perceived risk, satisfaction, and loyalty remains fragmented and lacks conceptual integration. Using a Systematic Literature Review (SLR) approach with the PRISMA framework, this study identified and synthesized relevant articles from Scopus, Web of Science, and ScienceDirect published between 2015 and 2025. The selected studies were analyzed through descriptive and thematic analysis to examine the development, determinants, and implications of trust in tourism contexts. The findings show that trust has evolved into a multidimensional concept consisting of cognitive, affective, social, and digital (e-trust) dimensions. Trust plays an important role in reducing perceived risk and strongly influences tourists’ decision-making, satisfaction, and loyalty. Key determinants of trust include service quality, destination reputation, information credibility, online reviews, and system security. However, the literature still lacks integrative frameworks and relies heavily on fragmented empirical approaches. This study offers a holistic understanding of trust and highlights research gaps, especially regarding the integration of offline and digital tourism contexts, while emphasizing the need for more comprehensive trust models in tourism.
The Impact of the Free Nutritious Meal Program on Reducing Stunting and Household Food Expenditure in West Sumatra, Indonesia Rina Susanti; Engla Desnim Silvia; Deni Amelia
Brilliant International Journal Of Management And Tourism Vol. 6 No. 2 (2026): Brilliant International Journal Of Management And Tourism
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v6i2.7081

Abstract

This study aims to analyze the impact of the Free Nutritious Meal Program (MBG) on reducing stunting rates and reducing household food expenditure in Indonesia, focusing on West Sumatra. The MBG program is one of the government’s efforts to improve the nutritional status of vulnerable groups, particularly pregnant women, breastfeeding mothers, and young children, as well as reduce the economic burden of household food expenditure. This study uses a quantitative approach with a descriptive design, combining secondary data analysis from BPS and Kemenkes, along with primary data collected through a survey of 218 respondents who participated in the MBG program in the region. The results of the study indicate that participation in the MBG program has a significant impact on reducing stunting and reducing household food expenditure. The program not only improves the nutritional intake of families but also alleviates the food expenditure burden, which has been the largest economic challenge for many families, particularly those in low-income and vulnerable categories. Linear regression analysis and Structural Equation Modeling (SEM-PLS) were used to test the relationships among the variables, with results showing significant path coefficients between participation in the MBG program and both stunting reduction and food expenditure reduction. This study provides empirical evidence regarding the effectiveness of the MBG program in reducing stunting and improving household economic resilience, and offers recommendations for the government to expand the program’s coverage across Indonesia to achieve more optimal stunting reduction targets.
Strategic Talent Management in Gen Z Remote Work Settings: What Really Drives Performance? Helmy Ivan Taruna; Sonny Fransisco Siboro; Yulianto Yulianto; Ulfa Rahma Dhini; M. Mahdi Alatas
Brilliant International Journal Of Management And Tourism Vol. 6 No. 2 (2026): Brilliant International Journal Of Management And Tourism
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v6i2.7083

Abstract

This study examines how strategic talent management shapes the performance of Generation Z employees, particularly those born between 1997 and 2007 and actively working within Indonesia’s expanding digital economy. While this cohort is often described as highly adaptive and technologically fluent, many organizations still rely on conventional HR practices that do not fully align with the realities of remote and hybrid work. Using a quantitative approach, the study applies Structural Equation Modeling with Partial Least Squares (SEM-PLS) to survey data from 200 professionals recruited via LinkedIn. The results point to Talent Deployment (β = 0.349) and Talent Development (β = 0.247) as the strongest predictors of Workforce Agility, which in turn significantly drives Organizational Performance (R² = 0.277). What stands out, though, is not just the strength of these relationships, but how they connect. The mediation analysis suggests that talent strategies only become effective when they activate adaptive behaviors. Without agility, the impact weakens. This leads to a broader conclusion that performance is less about static talent inputs and more about how fluidly those inputs are mobilized. The study proposes a Human Capability Architecture perspective, emphasizing flexible role alignment and continuous upskilling as practical priorities for firms navigating an increasingly volatile digital environment.
The Influence of Convenience and Security on Purchasing Decisions: (A Case Study of BRImo QRIS Users in Pekalogan City) Dwi Armiyati
Brilliant International Journal Of Management And Tourism Vol. 6 No. 1 (2026): Brilliant International Journal Of Management And Tourism
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v6i1.7095

Abstract

Technological developments, especially in developing financial technology, can be related to user decisions. This research aims to determine whether convenience and security have a positive and significant influence on usage decisions, both partially and simultaneously. Case studies were conducted on BRI customers in Pekalongan City. The information collection procedure in this inquire about employments a survey within the frame of a Google frame. From the whole investigate populace, 50 individuals were moreover tested employing a purposive inspecting procedure concurring to the criteria decided by the analyst. The instrument tests utilized are legitimacy tests, unwavering quality tests and classical presumption tests. The hypotheses uses multiple linear regression analysis, t test and F test. The inquire about comes about concluded that comfort had a positive and critical impact on the choice to utilize QRIS BRImo in part, security had a positive and critical impact on the choice to utilize QRIS BRImo somewhat, comfort and security had a positive and critical impact on the choice to utilize QRIS BRImo at the same time (together).
The Influence of Work Commitment Towards Employee Performance in Pastry & Bakery Department at Four Seasons Resorts Bali Ena Vania Edgina Sembiring; Mega Hernawati Harefa; Devia Febrina
Brilliant International Journal Of Management And Tourism Vol. 4 No. 2 (2024): Brilliant International Journal Of Management And Tourism
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v4i1.2475

Abstract

This study aims to determine the influence of work commitment on employee performance in the Pastry and Bakery Department at Four Seasons Hotel and Resorts Jimbaran, Bali. Work commitment is considered an important factor in improving employee performance because committed employees tend to be more engaged, responsible, and motivated in carrying out their duties. This research employed a descriptive and causal quantitative approach. The population consisted of 45 employees working in the Pastry and Bakery Department, and census sampling was used so that all employees became respondents. Data were collected through questionnaires, interviews, and observations. The data were analyzed using validity and reliability tests, descriptive statistics, normality test, correlation analysis, coefficient of determination, simple linear regression, and hypothesis testing using the Z-test. The findings revealed that work commitment has a significant influence on employee performance. The correlation coefficient was 0.819, indicating a strong positive relationship between work commitment and employee performance. The coefficient of determination showed that 67.10% of employee performance could be explained by work commitment, while the remaining 32.90% was influenced by other factors outside the research model. Furthermore, the Z-test result showed that Zcount was greater than Ztable (5.43 > 1.96), indicating that the alternative hypothesis was accepted. Therefore, work commitment significantly influences employee performance at Four Seasons Hotel and Resorts Jimbaran, Bali
The Impact of Motivation Towards Employee Performance in Finance Department at Jw Marriott, Medan Gasiella, Gasiella; Kelana, Jimmy; Mega Hernawati Harefa
Brilliant International Journal Of Management And Tourism Vol. 4 No. 3 (2024): October : Brilliant International Journal Of Management And Tourism
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v4i3.2901

Abstract

In managing the hospitality industry, one of the goals is to increase the performance of its employees/ human resources. Employee performance has an important role in the overall performance and growth of the company. To perform well, employees must have motivation. Work motivation sparks a sense of purpose and passion in employees, encouraging them to invest time and energy in their work efforts. This study aims to determine whether there is an impact of motivation towards employee performance in finance department at JW Marriott, Medan.In this study, indicator of motivation are achievement, recognition and responsibility. Indicator of employee performance are work quality, work quantity and work behavior.The data analysis method in this study is the descriptive analysis method, validity test, reliability test, descriptive statistics, normality test, coefficient of correlation test, coefficient of determination test, linear regression analysis, and hypothesis test. Sampling in this study is a census sampling method with sample size is 32 employees.he result of the coefficient of correlation is 0.717. The result of the coefficient of determination is 51.5%. The regression equation is Y = 5.024 + 0.674X. The result of the Z test shows that the Z count > Z table (3.99 > 1.96). The results of descriptive statistics show that the average employee is disagrees that there is positive motivation and employee performance in the hotel. The conclusion of this study means that motivation has impact towards employee performance in finance department at JW Marriott, Medan.
The Impact of Teamwork Towards Employees’ Performance in Finance Department at The Ritz-Carlton Bali Mico Lierence; Devia Febrina; Tina Linda
Brilliant International Journal Of Management And Tourism Vol. 5 No. 1 (2025): : Brilliant International Journal Of Management And Tourism
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v5i1.3661

Abstract

Hospitality industry is one of the largest industries in the world that delivers service to guests and continuously relies heavily on its human resources in order to deliver the best service and experience for guests. To have all tasks and assignments finished without any error, such as human error or system error, teamwork is needed so that the team could anticipate any obstacles against their work lines. The purpose of doing this research is to know whether there is any impact of Teamwork towards Employees’ Performance in Finance department at The Ritz-Carlton Bali. The indicators of Teamwork are management, social cooperation, work commitment, and evaluation. And the indicators of Employees’ Performance are productivity, quality of work, and time management. The population in this research consists of all employees in Finance department at The Ritz-Carlton Bali, therefore, the amount of sample in this research is 29 staffs. The sampling method used in this research is census sampling. Based on the hypothesis results, it can be seen that Teamwork has impact on Employees’ Performance in Finance department at The Ritz-Carlton Bali and also it has a positive and strong relationship with Employees’ Performance based on correlation coefficient test. After conducting research and data analysis, the writer provided some recommendations based on the conclusion that might be helpful for the company to solve the problem
Policy Networks in Education Policy: An Empirical Study at the City and Regency Level in West Java Province, Indonesia Rizky Ilhami
Brilliant International Journal Of Management And Tourism Vol. 5 No. 1 (2025): : Brilliant International Journal Of Management And Tourism
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v5i1.5819

Abstract

Policy networks play a crucial role in the development and implementation of education policies at the regional level, as they involve interaction and collaboration between government actors, educational institutions, teachers, Non-Governmental Organizations (NGOs), communities, and the private sector. This study aims to analyze the role of policy networks in education policies in cities/regencies in West Java Province and the obstacles faced in increasing their effectiveness. The study used a qualitative approach with descriptive-analytical methods. Data were collected through in-depth interviews, observations, and documentation studies of actors involved in education policies. The results show that education policy networks still face obstacles in the form of unequal distribution of resources, limited actor capacity, weak coordination between actors, regulatory barriers, and a lack of shared learning mechanisms. This study concludes that strengthening policy networks through collaborative forums, increasing actor capacity, simplifying regulations, sustainable collaborative mechanisms, and shared learning are strategic steps to increase the effectiveness of education policies at the regional level in West Java.
Policy Network Analysis and Stakeholder Synergy in Public Policy Implementation in Subang Regency Rizky Ilhami
Brilliant International Journal Of Management And Tourism Vol. 5 No. 1 (2025): : Brilliant International Journal Of Management And Tourism
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v5i1.5844

Abstract

Policy networks and synergies among stakeholders are key factors in the effectiveness of public policy formulation and implementation at the local level. This study aims to analyze the structure of policy networks and the level of synergy among actors in public policy in Subang Regency, as well as to identify the obstacles encountered. The study uses a qualitative approach with a descriptive-analytical method. Data were collected through in-depth interviews, observations, and documentation studies of local government, non-governmental organizations (NGOs), the private sector, and the community. The results show that collaboration among actors is still limited, the distribution of resources and influence is uneven, the capacity of non-governmental actors is limited, coordination and communication are less than optimal, and regulatory support that encourages participation is still minimal. This study concludes that strengthening policy networks and synergies between actors through collaborative forums, capacity building, sustainable collaborative mechanisms, regulatory simplification, and shared learning can improve the effectiveness of public policy, strengthen cross-sector collaboration, and support participatory and accountable governance in Subang Regency.
The Effect of Social Media Marketing on Purchase Decision: Fear of Missing Out as a Mediating Factor Among Gen Z Consumers Rafli Indra
Brilliant International Journal Of Management And Tourism Vol. 6 No. 2 (2026): Brilliant International Journal Of Management And Tourism
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v6i2.7085

Abstract

The rapid growth of digital technology has transformed consumer behavior, especially among Generation Z who are highly active on social media. One notable trend is the increasing purchase of branded tumblers, which function not only as utility products but also as symbols of lifestyle and identity. Social media marketing plays an important role in shaping this behavior, while psychological factors such as Fear of Missing Out (FoMO) further influence consumer decisions. This study aims to examine the effect of Social Media Marketing on Purchase Decision, the effect of Social Media Marketing on FoMO, the effect of FoMO on Purchase Decision, and the mediating role of FoMO in the relationship between Social Media Marketing and Purchase Decision. The research was conducted in Denpasar City using a quantitative approach with 110 Generation Z respondents. Data were analyzed using Partial Least Squares (PLS) with SmartPLS software. The results reveal that Social Media Marketing has a strong positive and significant effect on Purchase Decision, indicating that effective digital marketing strategies directly encourage consumers to purchase branded tumblers. In addition, Social Media Marketing also has a positive and significant effect on FoMO, while FoMO itself significantly influences Purchase Decision. Furthermore, FoMO is proven to positively and significantly mediate the relationship between Social Media Marketing and Purchase Decision. It is recommended that companies, particularly branded tumbler brands, improve the quality and informativeness of their social media content, strengthen interaction and engagement with consumers, and foster a stronger sense of community among users. In addition, the use of Fear of Missing Out (FoMO) in marketing strategies should be applied carefully and responsibly to maintain consumer trust and support long-term relationships.

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