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INDONESIA
Socious Journal
Published by PT Anagata Sembagi Education
ISSN : -     EISSN : 3032677X     DOI : https://doi.org/10.62872/sy3ma326
Core Subject : Education, Social,
Education Environmental Science Social Sciences Other
The journal publishes original articles on current issues and trends occurring internationally in Public Administration, Business Administration, Communication Science, Government Science, Sociology, International Relations, geography, sociology education, geography education, tourism, community services
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 79 Documents
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Evaluation of The Monitoring Of Licensing Services For The Issuance of Business Identification Numbers at The Public Service Mall Dpmptsp Jombang Regency Siska Utami; Amirul Mustofa; Sedarmayanti Sedarmayanti
Socious Journal Vol. 2 No. 4 (2025): Socious Journal - August
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/xmhbkd95

Abstract

The licensing service for the issuance of Business Identification Number (NIB) at the Public Service Mall (PSM) DPMPTSP Jombang Regency is an integrated service that facilitates business actors in obtaining business legality through the Online Single Submission (OSS) system. The goal is to provide convenience, speed, and legal certainty for the community in starting a business, as well as supporting the investment climate and regional economic growth in an efficient and transparent manner. The purpose of this study is to assess the effectiveness of the service of issuing Business Identification Numbers (NIB) at the DPMPTSP Public Service Mall in Jombang Regency, including the quality of service, obstacles faced, level of community satisfaction, and the impact of services on business legality and ease of doing business in the area. The research method used is qualitative with a descriptive approach. The Goal-Based Evaluation Theory was first developed by Michael Scriven, with the following indicators: (i) Time Efficiency, (ii) Quality of Service, (iii) Process Efficiency, (iv) Inter-Agency Coordination, (v) Compliance to Standards and Regulations, (vi) Impact of the Program. The results of the study show that NIB services at PSM Jombang run effectively with fast service times and high community satisfaction (IKM 91.08). Services are assessed both in terms of cost, officer attitude, and complaints. However, there are still constraints on turnaround times, complicated procedures, and OSS system disruptions. The solution for its sustainability is the need to simplify procedures, improve human resources and OSS systems, socialize more widely, and strengthen coordination between agencies to speed up the service process.
Evaluation of The Program For The Fulfillment of The Rights of Victims of Human Rights Violations in Indonesia Mugiyanto Mugiyanto; Amirul Mustofa; Dian Ferriswara
Socious Journal Vol. 2 No. 4 (2025): Socious Journal - August
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/t9w1c484

Abstract

The Victim Recovery and Prevention of Gross Human Rights Violations Program (PKPHAM) is a policy of the Indonesian government launched to respond to the demands for justice for victims of gross human rights violations in the past, as well as to strengthen national reconciliation based on justice and humanity. This study aims to evaluate the results of the implementation and monitoring of the PKPHAM program through a qualitative approach using William N. Dunn's public policy evaluation theory which includes six main indicators: (1) Effectiveness, (2) Efficiency, (3) Adequacy, (4) Equity, (5) Responsiveness, and (6) Accuracy. The findings of this study show that the implementation of the program still faces a number of obstacles, including; limited validated victim data, lack of coordination between implementing agencies, and there are several forms of assistance that are not suitable for the concrete needs of victims. On the monitoring side, the approach used is still administrative, with no clear impact indicators and adequate victim participation. Evaluations show that most programs are still symbolic and have not substantially fulfilled the victims' rights to truth, justice, reparation, and guarantees of non-recurrence. Thus, in order for PKPHAM to become an effective and sustainable program, fundamental improvements are needed in the design and implementation of policies that are oriented towards the fulfillment of victims' rights as a whole. The state needs to strengthen political commitments, improve the victim-based monitoring system, and adopt a participatory, accountable, and fair approach in realizing transitional justice in Indonesia.
Implications of The Integrated Administration Service (PATEN) Policy on Accountability and Public Satisfaction Rahmi Hayati; Jamiah
Socious Journal Vol. 2 No. 5 (2025): Socious Journal - October
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/pkvjra73

Abstract

The implementation of the Integrated District Administrative Services (PATEN) represents a paradigmatic transformation in the provision of public services, emphasizing the integration of bureaucratic accountability and public satisfaction. This study aims to analyze the policy implications of PATEN on strengthening accountability mechanisms in public services and to examine its impact on the level of public satisfaction as service users. The research methodology employs a qualitative approach with a literature review technique, focusing on the analysis of academic literature and relevant policy documents published between 2021 and 2025. The analysis results show that the implementation of PATEN significantly contributes to strengthening accountability by increasing procedural transparency, standardizing services, and developing an integrated monitoring system. The positive impact on public satisfaction is reflected in increased service accessibility, staff responsiveness, and the simplification of previously complex bureaucratic processes. Furthermore, the determinant factors for the successful implementation of PATEN include the capacity and competence of human resources, the availability of technological infrastructure, leadership commitment, and the ability to adapt to local conditions and characteristics. Nevertheless, this study also identifies a number of challenges, including limited resources, resistance to change, and the digital divide between regions. Overall, the research concludes that PATEN has strategic potential as an instrument for bureaucratic reform capable of realizing good governance through public services that are of higher quality, accountable, and responsive to community needs.
Collaboration Model Between Local Government and Community Protection Unit in The Development of Kuta Mandalika Tourism in Central Lombok Regency, West Nusa Tenggara Province Baiq Aprimawati; Luh Putu Vera Astri Pujayanti; Muhamad Zaki Taufik
Socious Journal Vol. 2 No. 5 (2025): Socious Journal - October
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/emsthn18

Abstract

This study aims to analyze and formulate a collaboration model between the Regional Government and the Community Protection Unit (Satlinmas) in developing the Kuta Mandalika tourist destination in Central Lombok Regency, West Nusa Tenggara Province. This study uses the collaborative theoretical framework of Ansell and Gash (2008) which emphasizes face-to-face dialogue, trust-building, and shared commitment, as well as the Pentahelix approach involving five main actors: government, academics, the business world, communities, and the media. The research method used is descriptive qualitative with data collection techniques through in-depth interviews, participant observation, and documentation studies. The results show that collaboration between the regional government and Satlinmas is still sectoral and has not been optimally integrated within the Pentahelix framework. Several inhibiting factors such as lack of institutional capacity, the absence of specific regulations governing the role of Satlinmas in the tourism sector, and weak cross-sectoral coordination are the main challenges. Therefore, this study recommends strengthening regulatory-based collaborative mechanisms, training the capacity of Satlinmas in tourism services, and establishing a cross-actor communication forum as a form of real implementation of Ansell and Gash's theory and the Pentahelix approach in developing sustainable tourism in the Mandalika area.
Local Government Policies for Empowering Heritage Tourism in Surabaya’s Old City Lintang Permata Wicaksono; Sri Kamariyah; Kristyan Dwijosusilo; Amirul Mustofa
Socious Journal Vol. 2 No. 5 (2025): Socious Journal - October
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/jjgpst39

Abstract

Surabaya's Old City is a heritage area with significant potential as a historical tourism destination. However, its management and the empowerment of local communities continue to face various challenges, including the dominance of top-down policies, limited community involvement, and weak digital branding strategies. This study aims to evaluate the effectiveness of Surabaya’s local government policies in supporting heritage tourism empowerment by applying the Community-Based Tourism (CBT) approach and the Pentahelix model. The research employs a qualitative method using semi-structured interviews, participatory observation, and document analysis. The findings indicate that community participation remains symbolic, the empowerment of MSMEs is suboptimal, and collaboration among Pentahelix actors lacks synergy. Moreover, the digital promotion strategy for the heritage area is considered insufficiently innovative. This study recommends a reformulation of more participatory policies, strengthening the role of MSMEs, and optimizing digital branding to support the sustainable development of Surabaya's heritage tourism.
The Development Prospects of Koperasi Desa Merah Putih for Accelerating the Achievement of SDGs Eko Wijayanto; Eny Haryati; Dian Ferriswara
Socious Journal Vol. 2 No. 5 (2025): Socious Journal - October
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/xwj7nm52

Abstract

This study investigates the development prospects of Koperasi Desa Merah Putih (KDMP) as a key player in accelerating the achievement of the Sustainable Development Goals (SDGs) at the village level. The primary goal is to identify the institutional and operational challenges that limit the cooperative’s potential and propose solutions through improved governance, business model maturity, ecosystem partnerships, and digital transformation. Using a mixed-methods approach, the study combines quantitative surveys with in-depth interviews and observations to assess the cooperative's readiness, its business model, and its impact on SDG goals. The findings reveal that participatory governance, a clear business model focused on value-added services, and strong partnerships are essential for driving SDG outcomes, especially in areas such as income generation, social inclusion, and environmental sustainability. Furthermore, digital literacy is crucial for enhancing transparency and improving operational efficiency. The study also stresses the importance of integrating SDG indicators into cooperative governance for ensuring long-term sustainability. In conclusion, this research underscores the role of Koperasi Desa Merah Putih as a social institution capable of fostering inclusive economic transformation at the village level, making a significant contribution to the SDGs.
Digital Administrative Innovation and Governance Transformation: An Evaluation of the E-Surat Program in Surabaya City Mukidah Mukidah; Ika Devy Pramudiana; Sri Roekminiati; Amirul Mustofa
Socious Journal Vol. 2 No. 5 (2025): Socious Journal - October
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/ghgsqx33

Abstract

This study evaluates the effectiveness of the E-Surat program implemented by the Surabaya City Department of Industry and Manpower (Disperinaker) as a digital administrative innovation to enhance efficiency, accuracy, and transparency in internal correspondence. A descriptive qualitative approach was applied, combining in-depth interviews with employees, systematic observation, and document analysis. Campbell’s evaluation indicators goal achievement, system stability, and user satisfaction served as the analytical framework. Findings reveal that since its introduction in 2018, E-Surat has improved administrative workflows, reduced paper consumption, and accelerated document circulation. The system is reliable, supported by adequate infrastructure, and integrated into daily organizational routines. It strengthens transparency, accountability, and interdepartmental coordination, while user satisfaction remains high due to its accessibility, security features, and responsive technical support.Despite these achievements, challenges persist in enhancing digital literacy, technical capacity, and employee involvement in system development. Overall, the program meets key success indicators but requires ongoing capacity building and participatory improvements to function as a strategic enabler of adaptive and inclusive digital governance. This study contributes to digital governance scholarship by providing empirical evidence from local government innovation in Indonesia, illustrating how administrative digitalization can drive transparency and efficiency in developing contexts.
Community-Based Learning Innovation and Student Motivation: An Evaluation of the Sinau Bareng Program in Surabaya, Indonesia Dina Mardiana; Sapto Pramono; Widyawati Widyawati; Amirul Mustofa
Socious Journal Vol. 2 No. 5 (2025): Socious Journal - October
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/wpmpkj67

Abstract

This study aims to evaluate the implementation of social justice values in the context of social stratification in Indonesian society using a qualitative approach through literature review. This study begins with the phenomenon of increasing social, economic, and educational inequality, which indicates a gap between the ideal values of Pancasila and the social realities faced by society. Through an analysis of various scientific sources, this study identifies that the stratification structure formed by the dominance of power, access to resources, and the distribution of opportunities has hampered the realization of equitable social justice. The results show that although Pancasila normatively emphasizes the principles of equality and solidarity, its implementation is still limited by a hierarchical social system and policies that do not favor marginalized groups. Reactualizing Pancasila values as an ideology of social justice in the era of globalization is a major urgency to address inequality and strengthen social solidarity. This effort requires synergy between character education, inclusive policies, and community empowerment so that social justice can become a substantive reality, not just an ideological symbol. Thus, this study emphasizes the need.
Public Policy and Digital Participation: Their Impact on Government Transparency and Accountability Andi Asrijal; Raden Ajeng Indrawati; Zulkifli Zulkifli
Socious Journal Vol. 2 No. 5 (2025): Socious Journal - October
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/2qw6bs75

Abstract

This study aims to analyze the relationship between public policy and digital participation and its impact on government transparency and accountability. Using a qualitative approach with a literature review method, this study examines various academic sources and international agency reports to identify conceptual patterns in digital governance practices. The analysis shows that the digitalization of public policy not only accelerates administrative processes but also reforms the governance paradigm towards structural transparency based on open data. Digital participation acts as a democratic mechanism that strengthens social accountability through citizen involvement in direct oversight of public policy. However, challenges such as the digital divide, data security, and information ethics remain obstacles to realizing inclusive digital governance. This study emphasizes that the success of digital public policy is determined by the synergy between technological innovation, public digital literacy, and the government's ethical commitment to openness. Therefore, digital transformation must be viewed not merely as a technocratic agenda, but as an instrument of socio-political reform that strengthens the legitimacy and public trust in government in the global information era.
Social Stratification and Social Justice: Evaluation of The Implementation of Pancasila Values in Community Life Nurhayati Jafar; Jumadi Jumadi
Socious Journal Vol. 2 No. 5 (2025): Socious Journal - October
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/4c24td32

Abstract

This study aims to evaluate the implementation of social justice values in the context of social stratification in Indonesian society using a qualitative approach through literature review. This study begins with the phenomenon of increasing social, economic, and educational inequality, which indicates a gap between the ideal values of Pancasila and the social realities faced by society. Through an analysis of various scientific sources, this study identifies that the stratification structure formed by the dominance of power, access to resources, and the distribution of opportunities has hampered the realization of equitable social justice. The results show that although Pancasila normatively emphasizes the principles of equality and solidarity, its implementation is still limited by a hierarchical social system and policies that do not favor marginalized groups. Reactualizing Pancasila values as an ideology of social justice in the era of globalization is a major urgency to address inequality and strengthen social solidarity. This effort requires synergy between character education, inclusive policies, and community empowerment so that social justice can become a substantive reality, not just an ideological symbol. Thus, this study emphasizes the need to revitalize Pancasila values in building a more just, civilized, and nationally distinctive society.

Page 7 of 8 | Total Record : 79

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