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Administratie: Jurnal Administrasi Publik
Published by Universitas Djuanda Bogor
ISSN : 27152499     EISSN : 30889790     DOI : https://doi.org/10.3997/ajap
Core Subject : Social,
Social Sciences
The purpose of this journal publication is to disseminate conceptual thoughts or ideas and research results that have been achieved in the field of Public Administration. Administratie specifically emphasizes the main problems in the development of Public Administration with the following focus and scope: Public Policy; Local Government; Public Management; Bureaucracy; Community Empowerment; Public Service; Political Economy; Social Politics The editorial team accepts manuscripts with provisions in accordance with the guidelines for authors.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 96 Documents
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MANAJEMEN PELAYANAN PENANGGULANGAN BENCANA DI KOTA BOGOR Susanti, Rani; Iskandar, Abubakar; Heryati, Ade
Administratie: Jurnal Administrasi Publik Vol. 2 No. 1 (2020): Administratie: Jurnal Administrasi Publik
Publisher : Universitas Djuanda

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Abstract

Disasters occur because of two conditions, namely the existence of events or disorders that thraeten and destroys (hazard) and vulnerablility of the community. If there is damage, but the community is not vulnerable, it means that the community handles its own disturbing event or the risk becomes low, while if the condition of the community is vulnerable, but no threating events will occur, there will be no disaster. The purpose of this study is to analyze the Implementation of Natural Disaster Management policies, explain Management of Natural Disaster Manajement, Analyze the Utilization of Natural Disaster Management Resources for services provided by BPBD Bogor City. This research uses quantitative and qualitative approaches, the collection technique is observation, interview and documentation, a sample of 50 respondents, while the data analysis uses the flow model and correlation and Likert scale. The results showed the relationship between buliding material assistence with an earthquake of 0,921, meaning that if there was building material assistance, it could overcome losses caused by the earthquake. Keywords : Disasters, Management, Assistence
STRATEGI PELAYANAN PBB (PAJAK BUMI DAN BANGUNAN PERDESAAN/PERKOTAAN) DALAM RANGKA PENCAPAIAN REALISASI TARGET PENDAPATAN DAERAH KABUPATEN BOGOR Supriatna, Hendra; Rahmawati, Rita; Iskandar, Abubakar
Administratie: Jurnal Administrasi Publik Vol. 2 No. 2 (2020): Administratie: Jurnal Administrasi Publik
Publisher : Universitas Djuanda

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Abstract

Berdasarkan tunggakan PBB di Kabupaten Bogor hingga tahun 2016 menembus angka Rp 1 triliun. Badan Pengelolaan Pendapatan (Bappenda) kesulitan menagih piutang pajak tersebut, karena alamat wajib tak diketahui, kondisi diperparah dengan banyaknya obyek pajak yang telah berpindah tangan. Pihak pemerintah kabupaten Bogor  berusaha menagihnya, karena perintah dari BPK,Tingginya tunggakan PBB itu, lantaran saat penarikan PBB menjadi kewenangan Direktorat Pajak, Kementerian Keuangan, melalui Kantor Pajak Pratama, banyak wajib pajak yang piutang dan tak sempat tertagih oleh KPP. Pada saat penarikan PBB dilimpahkan ke Kabupaten Bogor, tunggakan PBB nilainya mencapai Rp 600 miliaran, namun setelah ditambahkan denda bertambah menjadi Rp 935 miliar dan sekarang mendekati angka Rp 1 triliun, Penelitian ini bertujuan untuk: Menjelaskan Manajemen SDM terhadap Target dan Realisasi PBB, Menganalisis Kinerja petugas penagih PBB Terhadap Target dan Realisasi, Menjelaskan Target dan Realisasi Pajak sesuai standar, dan Menganalisis faktor yang Mempengaruhi Pelayanan PBB Terhadap Realisasi Target Pendapatan. Penelitian ini menggunakan pendekatan kuantitatif dan kualitatif. Sampel penelitian adalah 43 orang. Analisa dilakukan melalui narasi, uji stattistik dan persepsi masyarakat. Berdasarkan analisa pada managemen SDM di atas maka  jawaban responden terhadap  pernyataan pelaksanaan tugas diperoleh angka penafsiran 3,9, masuk dalam kategori  “baik”. Berdasarkan uraian di atas maka  jawaban responden terhadap pernyataan kesepakatan kerja dalam setiap hari/mimggu/bulan diperoleh angka penafsiran 4,5, maka masuk dalam kategori “sangat baik” Berdasarkan penjelasan di atas maka  jawaban responden terhadap  pernyataan surat pemberitahuan kepada wajib pajak apakah mengetahui tentang maksud dari pada surat pemberitahuan tersebut diperoleh angka penafsiran 3,9, masuk dalam kategori  “baik”
RELEVANSI GAYA KEPEMIMPINAN DENGAN KINERJA PEGAWAI, APAKAH SALING MEMPENGARUHI ? Efendi, Ahmad Suhendra; Maruapey, Muhammad Husein; Heryati, Ade
Administratie: Jurnal Administrasi Publik Vol. 2 No. 2 (2020): Administratie: Jurnal Administrasi Publik
Publisher : Universitas Djuanda

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Abstract

This research is motivated by the low employee work motivation, which is believed to be caused by less intensive leadership in providing guidance to lower-level employees. Therefore, the purpose of this study is to analyze the influence of leadership style on employee performance at the Department of Public Works and Spatial Planning (PUPR). The research employed an associative approach and utilized the Slovin formula for the sampling technique, resulting in a sample of 70 respondents out of a population of 167 employees. Data was collected through structured and in-depth interviews, questionnaires, and participatory observations, which were then analyzed using multiple linear regression analysis techniques. The results of the study revealed that leadership style has a significant impact on employee performance, accounting for 83.2%, while the remaining 16.8% was influenced by other variables. Based on the findings, it is recommended that the organization strive to maintain and enhance their communication skills, as the communication skills variable was found to have a dominant influence on employee performance.
STRATEGI PENINGKATAN KINERJA PELAYANAN PUBLIK TERHADAP KEPUASAN MASYARAKAT PADA KANTOR KELURAHAN PAKANSARI KECAMATAN CIBINONG KABUPATEN BOGOR Irmawati, Irmawati; Iskandar, Abubakar; Sudarsa, Agus Suarman
Administratie: Jurnal Administrasi Publik Vol. 2 No. 2 (2020): Administratie: Jurnal Administrasi Publik
Publisher : Universitas Djuanda

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Abstract

Dalam mereformasi pelayanan publik, kita perlu mengenali permasalahan pelayanan yang ada. Sebab, Kantor Kelurahan Pekansari memiliki keterbatasan memberikan pelayanan pada masyarakat. Untuk mendapatkan pelayanan  dan menyelesaikan segala persoalan yang dihadapi oleh masyarakat akan dapat diselesaikan. Kekecewaan masyarakat terhadap pelayanan menyebabkan masyarakat tidak puas. Tujuan penelitian ini adalah : Mengetahui Strategi Pemerintah Kelurahan Pakansari Terhadap kepuasaan masyarakat, Bagaimana Pelaksanaan Kinerja Pegawai di Kantor Kelurahan Pakansari terhadap kepuasaan masyarakat, dan jenis pelayanan apa saja yang dilakukan kantor Kelurahan Pakansari untuk kepuasan masyarakat. Penelitian ini metode kuantitatif dan kualitatif. Pengumpulan data dilakukan melalui observasi, wawancara dan dokumentasi, sedangkan sampel sebanyak 46 orang,  sedangkan analisa data dilakukan melalui model alir, korelasi dan persepsi masyarakat. Penelitian menunjukan 15,2 persen mengikuti diklat, Penelitian menunjukan 15,2 persen membuat rencana kerja sedangkan. Penelitian menunjukan 61,1 persen pelayanan KTP tepat waktu. Penelitian menunjukan 100,0 persen pelayanan KK tepat waktu, Penelitian menunjukan  97,2 persen pelayanan surat keterangan lahir tepat waktu, Penelitian menunjukan 100,0 persen pelayanan ijin usaha tepat waktu. Penelitian menunjukan 88,9 persen pelayanan BPJS tepat waktu, sedangkan 11,1 persen tidak tepat waktu. Penelitian menunjukan   100 persen pelayanan surat pindah  tepat waktu. Penelitian menunjukan 86,1 persen pelayanan surat keterangan jual beli tepat waktu.
IMPLEMENTASI KEBIJAKAN PERATURAN BUPATI BOGOR NOMOR 6 TAHUN 2018 TENTANG TAMBAHAN PENGHASILAN PEGAWAI Suminar, Mimin; Rahmawati, Rita; Heryati, Ade
Administratie: Jurnal Administrasi Publik Vol. 2 No. 2 (2020): Administratie: Jurnal Administrasi Publik
Publisher : Universitas Djuanda

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Abstract

This research is motivated by the issuance of Bogor Regent Regulation number 6 of 2018 concerning Providing Additional Employee Income (TPP) for Civil Servants (PNS) and Candidates for Civil Servants. This research is interesting to study considering that it has only been implemented for more than two years and not many have studied this policy in depth. Therefore, researchers are interested in researching this policy to analyze the implementation of the Additional Employee Income policy in the field whether it is going well or not.The method used in this research uses a descriptive analysis method with a total sample of 52 employees as respondents, with data collection techniques using observation, interviews, questionnaires, and documentation. Then the data were analyzed using the Weight Mean Score (WMS).The results of this study indicate that the value of the implementation of the policy regarding Additional Employee Income is 4.08, the value of this value is interpreted in the good category. This value is by the results of interviews and observations in the field that the respondent feels the benefits of this policy directly to himself and other employees so that he has the enthusiasm to comply with and implement the policy rules issued by this Regent.Suggestions from the results of this study are that the government in making a policy must pay attention to the content of the policy, especially the benefits of the policy that can be felt directly by the object of the policy and improve the character of leadership by superiors so that the policy context can be implemented properly. Keywords: Regulation; Income; Regional Government.ABSTRACTThis research is motivated by the issuance of Bogor Regent Regulation number 6 of 2018 concerning Providing Additional Employee Income (TPP) for Civil Servants (PNS) and Candidates for Civil Servants. This research is interesting to study considering that it has only been implemented for more than two years and not many have studied this policy in depth. Therefore, researchers are interested in researching this policy to analyze the implementation of the Additional Employee Income policy in the field whether it is going well or not.The method used in this research uses a descriptive analysis method with a total sample of 52 employees as respondents, with data collection techniques using observation, interviews, questionnaires, and documentation. Then the data were analyzed using the Weight Mean Score (WMS).The results of this study indicate that the value of the implementation of the policy regarding Additional Employee Income is 4.08, the value of this value is interpreted in the good category. This value is by the results of interviews and observations in the field that the respondent feels the benefits of this policy directly to himself and other employees so that he has the enthusiasm to comply with and implement the policy rules issued by this Regent.Suggestions from the results of this study are that the government in making a policy must pay attention to the content of the policy, especially the benefits of the policy that can be felt directly by the object of the policy and improve the character of leadership by superiors so that the policy context can be implemented properly. Keywords: Regulation; Income; Regional Government.
DAMPAK KINERJA PEGAWAI TERHADAP KUALITAS PELAYANAN PUBLIK DI PDAM KOTA BOGOR Heryati, Ade
Administratie: Jurnal Administrasi Publik Vol. 1 No. 2 (2019): Administratie: Jurnal Administrasi Publik
Publisher : Universitas Djuanda

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Abstract

The quality of public services at the Bogor Regency PDAM Office is still considered problematic. The existence of several complaints due to water outages and clean water quality is still there. Some experts claim that employee performance influenced the quality of public services. Therefore, this study aims to: analyze the performance of employees at the PDAM Office, Bogor Regency; analyzing the quality of public services at the PDAM Office, Bogor Regency; examine whether there is an effect of employee performance on the quality of public services. The method used in this study is a correlational method with a quantitative approach, which is looking for relationships (the effect of one variable on another variable. The study results indicate that the performance of employees at the PDAM Office, Bogor Regency, is considered to be quite good, and the quality of public services is also quite good. Statistical test results show that there is a significant influence on employee performance on the quality of public services.
KUALITAS PELAYANAN PERPUSTAKAAN BERBASIS INKLUSI SOSIAL Saban, Ade Muhammad; Sudarsa, Agus Suarman; Subagdja, Oetje
Administratie: Jurnal Administrasi Publik Vol. 4 No. 2 (2022): Administratie: Jurnal Administrasi Publik
Publisher : Universitas Djuanda

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Abstract

Libraries with the concept of social inclusion, apart from being a place for reading, can also channel ideas through activities, training, and coaching. This research aims to determine the quality of library services with the concept of social inclusion in the city of Sukabumi. The use of theory in this study is based on service quality. The method used is qualitative with a unit of analysis descriptive approach. This research has results that show a quality of service with the concept of social inclusion in Sukabumi City, which is said to be good; this is indicated by the accreditation status, which achieves an A value. It can be indicated by the dimensions of service quality, including tangible, which is characterized by a strategic library location and the availability of facilities and infrastructure adequate; reliability is characterized by the existence of a service flow that is not convoluted and is supported by service officers who always serve on time, Responsiveness is characterized by the presence of speed of officers in responding to various needs or complaints from the community, characterized by the presence of service officers who are always ready standby is in every room and assurance can be described by having extensive knowledge of officers, officers having outstanding ethics and being honest in providing services.
PENERAPAN NILAI-NILAI MASYARAKAT ADAT URUG wahyudin, cecep; Rahmawati, Rita
Administratie: Jurnal Administrasi Publik Vol. 5 No. 1 (2023): Administratie: Jurnal Administrasi Publik
Publisher : Universitas Djuanda

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Abstract

Tujuan penelitian ini yaitu untuk mengetahui dan mendeskripsikan penerapan nilai-nilai adat yang ada di kampung urug. Penelitian ini menggunakan metode deskriftif dengan menggunakan pengumpulan data melalui wawancara. Hasil dalam penelitian ini menunjukan bahwa beberapa jenis kearifan lokal yang masih di pegang teguh oleh kelompok masyarakat kampung urug. Salah satunya Dengan Tata Kelola rumah yang masih menggunakan adat sunda dan memiliki Sistem Nilai dimana tata nilai yang dikembangkan oleh suatu komunitas masyarakat tradisional yang mengatur tentang etika penilaian baik-buruk serta benar atau salah dan ada beberapa kebiasaan atau tradisi yang menjadikan peraturan untuk kehidupan sehari-hari mereka salah satunya adalah mipit amit ngala kudu menta dan guru ratu wong atua karo. Adapun tata cara atau prosedur beberapa nilai adat yang di buat secara alami yaitu mengenai ketentuan waktu yang tepat untuk melakukan cocok tanam pada umumnya warga kampung urug tidak akan berani melakukan cocok tanam terutama padi sebelum sesepuh atau abah melakukan cocok tanam terlebih dahulu.
ANALISIS PERTUMBUHAN PENDUDUK TERHADAP KESENJANGAN SOSIAL DALAM PERSPEKTIF MASYARAKAT tayudin, sujai; Maruapey, Muhamad Husein; Rusliandy, Rusliandy
Administratie: Jurnal Administrasi Publik Vol. 4 No. 2 (2022): Administratie: Jurnal Administrasi Publik
Publisher : Universitas Djuanda

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The purpose of this paper is to determine the impact of population growth on social disparities based on the community perspective. The method in this writing is to use qualitative methods with direct interview data collection techniques. The result of this research is that after conducting an analysis of the impact of population growth based on the perspective of the community, it can be seen that Cilengsi area is one of the areas with the largest population capacity in Bogor Regency. Thus, based on information from the community due to the density of the population but the uneven number of jobs it can only cause a problem of social inequality. There is a social problem that often occurs in cilengsi areas, namely: congestion caused by the entry and exit of industrial factory employees, the vulnerability of crime and rampant street children due to the existence of disparities in the uneven socio-economy.
MODEL KOMUNIKASI DALAM PERSPEKTIF PENYELENGGARAN PELAYANAN AKTE KELAHIRAN DI KABUPATEN BOGOR Subagja, Oetje
Administratie: Jurnal Administrasi Publik Vol. 2 No. 1 (2020): Administratie: Jurnal Administrasi Publik
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Abstract

In the implementation of public service birth certificates by the Department of Population and Civil Registry of Bogor Regency, it was identified that they were not optimal in fulfilling the demands and expectations of the community. Communication variables are exogenous latent variables that affect endogenous latent variables. Communication as a process of delivering and receiving information through certain media between service providers and service providers is correlated with service performance. Therefore, functional communication affects the quality of birth certificate services. The aim of this study is to analyze the public service communication model in the case of birth certificates. The method used is descriptive analysis. The population of this research is the people who have taken care of birth certificates and those who are processing birth certificates. These communities are located in RW areas in 47 villages/wards in Ciomas District, Ciawi District, Parung District, and Citerureup District. The research sample of 386 respondents was taken from a population of 1,115 people using a simple random sampling technique. Data analysis using Structural Equation Models Analysis and Frequency Distribution Analysis. The results showed that the magnitude of the influence of communication on the quality of birth certificate services was determined by personal skills and attitudes, interpersonal skills, and oral and written communication reaching 0.430, which is somewhat less strong but significant. The existence of such an influence proves that the quality of birth certificate services has a meaningful causal relationship. Keywords: communication, service, certificate

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