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INDONESIA
Jurnal Manajemen FE-UB
Published by Universitas Borobudur
ISSN : -     EISSN : 27463680     DOI : https://doi.org/10.37721/jm.v12i2
Core Subject : Science, Education,
Decision Sciences, Operations Research & Management Other
Jurnal Manajemen FE-UB is a journal published by the Faculty of Economics, Universitas Borobudur. This journal aims to publish scientific publications that focus on management-related topics: Marketing, Green Management Finance and Banking, Strategic Management, Operation Management, Human Resource Management, Knowledge Management, Management Information Systems, E-business, AI on Business, International Business, Business Ethics, Corporate Governance, Islamic Finance and Banking, Business Sustainability, and Entrepreneurship.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 210 Documents
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Pengaruh Kompensasi dan Stress Kerja Terhadap Kepuasan Kerja Serta Dampaknya Pada Kinerja Karyawan (Kasus PT. Pos Indonesia Cabang Bekasi Timur) Yolanda Yolanda; Limah Salbawati
Jurnal Manajemen FE-UB Vol. 8 No. 2 (2020): Jurnal Manajemen FE-UB
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

This study aims to determine the extent of the influence of compensation, job stress onemployee performance through job satisfaction at PT. Pos Indonesia (East Bekasi Branch). Thedata used in this study are primary data collected from respondents' answers based on thequestionnaire given, namely as many as 100 people. The data processing method uses the pathanalysis method with the help of SPSS version 22.0. Statistical testing used individual parametersignificance test (t test), simultaneous significance test (F test) and Sobel test. The results showedthat simultaneously the variables of compensation, job stress and job satisfaction have asignificant effect on employee performance. Partially it shows that analysis 1: the compensationvariable has a significant effect on employee performance, while analysis 2: the job stressvariable has a significant effect on employee performance and in analysis 3: the variable jobsatisfaction has a significant effect on employee performance.Keywords: Compensation, Job Stress, Job Satisfaction and Employee Performance
Pengaruh Rekrutmen dan Kompetensi Terhadap Kualitas Karyawan Serta Impilikasinya Terhadap Kinerja Karyawan Pada PT. Jaya Palopo Tehnik Karno Karno; Trimei Ernita
Jurnal Manajemen FE-UB Vol. 8 No. 2 (2020): Jurnal Manajemen FE-UB
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

This study aims to determine the extent of the influence of recruitment and competence onemployee quality and its implications for employee performanceThe data used in this study are primary data collected from respondents' answers based onthe questionnaire given, as many as 80 people. The data processing method uses the path analysismethod with the help of SPSS version 22.0. Statistical testing used individual parametersignificance test (t test), simultaneous significance test (F test) and Sobel test.The results showed that recruitment had a positive and significant effect directly onemployee quality, competence had a positive and significant effect directly on employee quality,recruitment had a positive and significant effect directly on employee performance, competencyhad a positive and significant effect directly on employee performance, employee quality. receiveda positive and significant effect directly on employee performance.Keywords: recruitment, competence, employee quality and employee performance
Pengaruh Tunjangan Kesejahteraan, Disiplin Kerja Terhadap Kinerja Karyawan dan Dampaknya Terhadap Prestasi Kerja PT. Ace Hardware Artha Gading Elsya Meida Arif; Ari Putera
Jurnal Manajemen FE-UB Vol. 8 No. 2 (2020): Jurnal Manajemen FE-UB
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

This research is a survey research using a questionnaire as the instrument. The populationin this study is the population that will be the object of research are 110 employees of PT ACEHARDWARE ARTHA GADING. A sample of 86 respondents using purposive sampling method,which is based on criteria users.The data used in this study are primary data collected from the results Respondents'answers based on the questionnaire given, as many as 86 people. Method Data processing usesthe path analysis method with the help of the SPSS version 23.0. Statistical testing using partialsignificance test (T test) and simultaneous significance test (Test F).The results of the study show that the welfare benefits have an effect on Employeeperformance at PT. Ace Hardware Artha Gading, Work Discipline affects Employee performanceat PT. Ace Hardware Artha Gading, influential welfare benefitson Job Performance at PT. AceHardware Artha Gading, influential work discipline on Job Performance at PT. Ace HardwareArtha Gading, influential employee performance on Job Performance at PT. Ace Hardware ArthaGading, Welfare Benefitsindirect effect on work performance through employee performance atPT. AceArtha Gading Hardware, Work Discipline has an indirect effect on Job Performancethrough Employee Performance at PT. Ace Hardware Artha Gading.Keywords: Welfare Benefits, Work Discipline, Employee Performance and Achievements Work
Pengaruh Kualitas Produk, Kualitas Pelayanan dan Harga Terhadap Kepuasan Pelanggan (Kasus Pelanggan Indosat Ooredoo) Muhammad Halilintar; Siti Maryam Litikasuri MS
Jurnal Manajemen FE-UB Vol. 8 No. 2 (2020): Jurnal Manajemen FE-UB
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

The purpose of this study was to determine the effect of product quality, service quality andprice on customer satisfaction of telecommunication operators Indosat Ooredoo in CengkarengBarat, West Jakarta. This research was conducted using a data collection method by means of aquestionnaire on 100 respondents of Indosat Ooredoo card users in the Cengkareng Barat area,West Jakarta. The sample was taken using the proportion estimation formula. Testing data qualityin this study using validity and reliability tests. Data were analyzed using multiple linearregression analysis.The results showed that the variable product quality partially / partially has an influence oncustomer satisfaction, this is evidenced by the t test with a t-count value of 2.353. Service qualityvariable partially / partially has an influence on customer satisfaction, this is evidenced by the ttest with a t-count value of 2.105. The price variable partially / partially has an influence oncustomer satisfaction, this is evidenced by the t test with a t-count value of 8.664. The variables ofproduct quality, service quality and price as a whole have an influence on customer satisfaction,this is evidenced by the F test with an Fcount of 76.400.Keywords: Product Quality, Service Quality, Price, Multiple Linear Regression Analysis
Pengaruh Kualitas Pelayanan dan Citra Merek Terhadap Kepuasan Pelanggan dan Dampaknya Kepada Loyalitas Pelanggan Pupuk Kujang Wahyu Murti; Gideon Patra Dikto
Jurnal Manajemen FE-UB Vol. 8 No. 2 (2020): Jurnal Manajemen FE-UB
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

This study aims to determine the effect of service quality and brand image on customersatisfaction and its impact on customer loyalty of Pupuk Kujang. The data used in this study areprimary data obtained from the distribution of questionnaires to official distributors of PupukKujang in DKI Jakarta, Banten, West Java and Central Java. The data processing method usesthe path analysis method with the help of the SPSS 24 program. The results of this study show thatthe quality of service directly has a positive and significant effect on customer satisfaction, brandimage directly has a positive and significant effect on customer satisfaction. The results of substructure II research concluded that service quality directly has a positive and significant effecton customer loyalty, brand image directly has a positive and significant effect on customerloyalty, and customer satisfaction directly has a positive and significant effect on customerloyalty. The results of the mediation test concluded that service quality indirectly has a positiveand significant effect on customer loyalty through job satisfaction and brand image indirectly hasa positive and significant effect on customer loyalty through job satisfaction.Keywords: Service quality, Brand Image, Customer Satisfaction, Customer Loyalty
Pengaruh Motivasi dan Komunikasi Terhadap Kepuasan Kerja Serta Dampaknya Pada Kinerja Karyawan PT. Putra Mahkota Ganda Mekar Wirda Nursanti; Nur Asih
Jurnal Manajemen FE-UB Vol. 8 No. 2 (2020): Jurnal Manajemen FE-UB
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

The data used in this study are primary data collected from respondents' answers based onthe questionnaire given, as many as 105 people. The data processing method uses the pathanalysis method with the help of SPSS version 22.0. Statistical testing using simultaneoussignificance test (F test), individual parameter significance test (t test) and Sobel Mediation Test.The results showed that simultaneously the motivation, communication and job satisfactionvariables had a significant effect on employee performance. Partially it shows that analysis 1: themotivation variable has a significant effect on employee performance, while analysis 2: thecommunication variable has a significant effect on employee performance and in analysis 3: thejob satisfaction variable has a significant effect on employee performance.Keywords: Motivation, Communication, Job Satisfaction and Employee Performance
Pengaruh Pelatihan Kerja dan Motivasi Kerja Terhadap Produktivitas Kerja Karyawan yang Berimplikasi Pada Kinerja Karyawan (Studi Kasus Pada PT. Inspira AdhiMitra) Cicih Ratnasih; Aeni Diniawati
Jurnal Manajemen FE-UB Vol. 8 No. 2 (2020): Jurnal Manajemen FE-UB
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

This study aims to determine the effect of Job Training and Work Motivation on WorkProductivity, either directly or indirectly through Kinerka Employees at PT. Inspira AdhiMitra.The data used in this study are primary data collected through questionnaires and otherliterature studies. The population in this study were all employees of PT. Indomarco Adi Prima -Main Warehouse Jakarta, Jababeka with a sample size of 70 respondents. The data analysistechnique used path analysis with the help of the SPSS 22 analysis system.The results showed that job training has a significant positive effect on work productivity,motivation has a significant positive effect on work productivity, job training has a significantpositive effect on employee performance, motivation has a significant positive effect on employeeperformance, work productivity has a significant positive effect on employee performance,Keywords: job training, work motivation and employee performance
Gaya Kepemimpinan dan Disiplin Kerja Terhadap Motivasi Kerja serta Implikasinya Pada Kinerja Karyawan PT. PAN PACIFIC INSURANCE Cicih Ratnasih; Sastra Ronauli Siahaan
Jurnal Manajemen FE-UB Vol. 9 No. 1 (2021): Jurnal Manajemen FE-UB
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

The data used in this study are primary data collected from respondents' answers based onthe questionnaire given, as many as 94 people. The data processing method uses the path analysismethod with the help of SPSS version 22. Statistical testing uses the individual parametersignificance test (t test) and simultaneous significance test (F test).The results showed that simultaneously the variables, leadership style and work disciplineon work motivation and its implications for employee performance. Partially shows that analysis1: leadership style variables have a significant effect on employee performance, while analysis 2:work discipline variables have a significant effect on employee performance and in analysis 3:work motivation variables have an effect on employee performance. significant to employeeperformance.Keywords: leadership style and work discipline on work motivation and its implications foremployee performance.
Pengaruh Kualitas Pelayanan dan Citra Perusahaan Terhadap Kepuasan Pelanggan serta Implikasinya Terhadap Loyalitas Pelanggan PT. Bank Syariah Mandiri Cabang Thamrin Jakarta Agustina Massora; Indah Widyanti
Jurnal Manajemen FE-UB Vol. 9 No. 1 (2021): Jurnal Manajemen FE-UB
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

This study aims to determine the extent of the influence of service quality, corporate imageon customer loyalty through customer satisfaction at PT. Bank Syariah Mandiri Branch ThamrinJakarta.The data used in this study are primary data collected from respondents' answers based onthe questionnaire given, as many as 94 people. The data processing method uses the path analysismethod with the help of SPSS version 21.0. Statistical testing used individual parametersignificance test (t test) and simultaneous significance test (F test).The results showed that simultaneously the variables of service quality, company image andcustomer satisfaction have a significant effect on customer loyalty. Partially it shows that analysis1: service quality variables have a significant effect on customer loyalty, while analysis 2:company image variables have a significant effect on customer loyalty and in analysis 3:customer satisfaction variables have a significant effect on customer loyalty performance.Keywords: Service Quality, Company Image, Customer Satisfaction and Customer Loyalty1
Pengaruh Motivasi dan Disiplin Kerja Terhadap Kepuasan Kerja yang Berimplikasi Pada Kinerja Karyawan di PT. Qtera Mandiri Yolanda Yolanda; Rut Natal Uli Girsang
Jurnal Manajemen FE-UB Vol. 9 No. 1 (2021): Jurnal Manajemen FE-UB
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

This study aims to determine the extent of the influence of work motivation and workdiscipline on job satisfaction and its implications for employee performance at PT. QteraMandiri.The data used in this study are primary data collected from respondents' answers based onthe questionnaire given, as many as 60 people. The data processing method uses the path analysismethod with the helpan SPSS version 22.0. Statistical testing used the significance test of individual parameters(t test) and simultaneous significance test (F test).The results showed that simultaneously the variables of work motivation, work disciplineand job satisfaction have a significant effect on employee performance. Partially it shows thatanalysis 1: work motivation variables have a significant effect on employee performance, andanalysis 2: work discipline variables have a significant effect on employee performance.Furthermore, in analysis 3: job satisfaction variables have a significant effect on employeeperformance.Keywords: work motivation, work discipline, job satisfaction and employee performance

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