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INDONESIA
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian Dan Pengembangan Kepariwisataan Indonesia
Core Subject : Education,
Jurnal Kepariwisataan Indonesia memuat makalah ilmiah dari hasil penelitian/studi, ulasan/konseptual, dan analisis kebijakan yang berkaitan dengan sektor pariwisata dengan penekanan khusus pada konteks Indonesia dan perspektif global . 1. Destinasi dan Infrastruktur Pariwisata termasuk Pariwisata Bahari dan Pesisir, Pariwisata Berkelanjutan, Ekowisata, Pariwisata Perbatasan, Pola Perjalanan, dan topik-topik lain yang berkaitan dengan pengembangan destinasi dan infrastruktur pariwisata. 2. Pemasaran Pariwisata termasuk Komunikasi Pemasaran, Perilaku Wisatawan, dan topik pemasaran relevan lainnya. 3. Industri Pariwisata dan Investasi termasuk Bisnis Pariwisata, Teknologi dan Informasi Bisnis Pariwisata, investasi pariwisata dan topik-topik relevan lainnya dalam industri dan investasi pariwisata. 4. Sumber Daya Manusia dan Institusi termasuk Perencanaan dan Kebijakan Pariwisata, Tenaga Kerja Pariwisata, Hubungan Antarlembaga, dan pemberdayaan masyarakat yang berkaitan dengan sumber daya manusia dan lembaga di bidang pariwisata.
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Articles 10 Documents
A Strategic Framework For Sustainable Tourism Development: Linking Culture, Destination Management, And Multi-Stakeholder Collaboration Case Study Of Baturaden, Indonesia FX Setiyo Wibowo; I Gusti Ayu Oka Suryawardani; Marhanani Tri Astuti; Asep Parantika; Faidlal Rahman
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 20 No. 1 (2026): JKI Edisi Juni 2026
Publisher : Ministry of Tourism Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v20i12026.95-114

Abstract

The purpose of this study is to design an integrated model that links destination management and cultural management as a strategic framework for promoting sustainable tourism in the Baturaden tourism destination, Banyumas Regency, Indonesia. Based on the theory of Bentler and Ping Chou (1987), this research model uses 30 research indicators, then the number of samples used is 30 times 10, i.e 300 samples. The population of this study was multi-stakeholder, which included academics, businesses, communities, government, media, and visitors. The sampling system used was non-probability sampling, with a purposive sampling method. This study uses SEM analysis techniques employing SmartPLS to process data. Statistical analysis confirms that both cultural management and destination management exert significant positive effects on sustainable tourism (p < 0.05). Although destination management shows a stronger coefficient, cultural management remains essential for sustaining tourism development. The study introduces the ABCDE Model for Integrated Sustainable Tourism, which conceptualizes the dynamic relationship between Cultural Management, Destination Management, and Sustainable Tourism. This model is supported by five principal actors: A – Academician, contributing research and knowledge development; B – Business, providing investment and innovation; C – Community, preserving cultural identity and ensuring local participation; D – Destination Governance, ensuring policy coherence and strategic coordination; and E – Exposure Media, enhancing visibility and public engagement. The ABCDE Model thus provides a holistic approach to achieving sustainable tourism through synergistic, multi-stakeholder collaboration. To further strengthen and validate this model, additional empirical testing in diverse regional contexts is recommended. In policy terms, the ABCDE Model offers a concise strategic roadmap that local governments can adopt to integrate culture, governance, and sustainability into a single, measurable development framework.
Cruising Comfortably? A Qualitative Insight Into Liveaboard Tourism In Labuan Bajo, Indonesia Jussac Maulana Masjhoer; Aditha Agung Prakoso
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 20 No. 1 (2026): JKI Edisi Juni 2026
Publisher : Ministry of Tourism Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v20i12026.159-178

Abstract

Labuan Bajo, the primary gateway to Indonesian marine tourism, faces significant safety challenges due to the rapid growth of its liveaboard industry. This study examines a two-day, one-night liveaboard experience on open-deck boats, focusing on regulatory compliance and the gap between comfort amenities and safety procedures. Employing a descriptive qualitative methodology, data were collected through interviews with operators, regulators, and tourists, as well as participant observation. The findings reveal a pronounced safety-comfort paradox: operators consistently meet tourist expectations regarding tangible aspects such as deck aesthetics, cleanliness, and food presentation, yet systematically fail to comply with mandatory maritime safety standards. These failures include the absence of fire extinguishers, safety information boards, and consistent pre-departure safety briefings. Cognitive biases in risk appraisal among both operators and tourists, combined with inadequate regulatory enforcement by port authorities, further exacerbate this issue. This study contributes to the maritime risk management literature by demonstrating that perceived comfort can overshadow risk perception in emerging tourism destinations. It is recommended that operators integrate safety protocols into the voyage's experiential narrative and that maritime authorities conduct random onboard inspections to strengthen safety culture in Indonesia's mid-range liveaboard industry.
Urban Mobility And Tourism: Analyzing Millenial And Gen Z Travel Behavior For Sustainable Tourism Development Sucipto; Siti Nuurlaily Rukmana
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 20 No. 1 (2026): JKI Edisi Juni 2026
Publisher : Ministry of Tourism Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v20i12026.179-202

Abstract

Tourism development in Malang City is growing rapidly, driven by the preferences of Millennials and Generation Z who prioritize authenticity, digital connectivity, and sustainability. This study aims to analyze the mobility patterns of millennial and generation Z tourists and their implications for the sustainable development of urban tourism in Malang City, as well as the main factors influencing the choice and shift of tourists. These factors are focused on ease of access, availability and attractiveness of facilities, operational hours, and the existence of destinations on social media. This study also provides recommendations for sustainable urban tourism development in Malang City based on tourist mobility patterns. Spatial datasets were systematically compiled from Google Reviews, Google Points of Interest (POI), OpenStreetMap, and Strava to analyze the travel behavior of Millennials and Generation Z. The findings revealed that urban mobility patterns were concentrated in the districts of Klojen, Lowokwaru, and Blimbing, influenced by accessibility, facilities, operating hours, and social media visibility, especially TikTok. Gen Z’s mobility is highly correlated with social media exposure and artificial attractions, while Millennials are more influenced by operational hours and tourism infrastructure. The study recommends increasing digital promotion, improving facilities in high-traffic areas, and expanding tourism activities to suburban zones. These strategies aim to create a more inclusive, adaptive, and sustainable urban tourism experience that is aligned with the digital lifestyle and experience-oriented of the younger generation.
Identifying The Determinants Of Tourist's Environmentally Responsible Behavior: Extending The Cab Model With Generativity In Bromo Tengger Semeru National Park Novita Uki Hutami; Yulita Suryantari; Imam Nur Hakim; Feti Fatimatuzzahroh
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 20 No. 1 (2026): JKI Edisi Juni 2026
Publisher : Ministry of Tourism Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v20i12026.203-228

Abstract

Tourism development in rural mountain protected areas can bring economic benefits to local communities while increasing environmental pressure on fragile ecosystems. In Bromo Tengger Semeru National Park (BTSNP), rising visitor numbers have caused environmental problems such as littering, wildfires, and vegetation disturbance. This study aims to examine how ecotourism perception, satisfaction, and generativity influence environmentally responsible behavior (ERB) among visitors in mountain conservation areas facing increasing ecological pressure. Grounded in an extended Cognitive-Affective-Behavior (CAB) framework, this study integrates generativity as a psychosocial driver of ERB. Data were collected from 287 tourists through structured questionnaires and analyzed using SEM and multi-group analysis (MGA) to examine structural relationships and intergenerational differences. The results show that generativity significantly influences ERB, emerging as the strongest predictor in the model. Ecotourism perception (EP) significantly increases tourist satisfaction but does not directly influence ERB. Satisfaction neither directly affects ERB nor mediates the relationship between EP and ERB. MGA further indicates that the relationship between generativity and ERB was significant only among Gen Y tourists, although this difference should be interpreted cautiously. These findings challenge the linear assumption of the CAB framework by showing that generativity, as a future-oriented factor, plays a more important role than cognitive and affective evaluation in shaping ERB. They also offer practical implications for promoting long-term socio-ecological management through targeted visitor engagement and strengthened governance strategies in protected mountain areas.
Tourism Village Resilience And Adaptive Strategies Amid Dual Policy Shocks: Empirical Evidence From Community-Based Tourism In Indonesia Hannif Andy Al Anshori; Muhammad Dzulkifli; Alfi Turni Aji Sulistyaningrum; Reza Permadi; Kasno Pamungkas; Awaludin Nugraha
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 20 No. 1 (2026): JKI Edisi Juni 2026
Publisher : Ministry of Tourism Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v20i12026.135-158

Abstract

This research aims to examine the impact of budget efficiency and study tour restrictions on the performance and economic resilience of tourism villages in Indonesia. The research focuses on two major policy interventions: Presidential Instruction No. 1 of 2025 concerning budget efficiency and the West Java Governor’s Circular Letter restricting school-organized study tours—both of which have reshaped patterns of public spending and tourism demand. Employing a descriptive survey approach, data were collected from 85 tourism village managers across Indonesia through an online survey conducted in the first quarter of 2025. The findings reveal that 48.2% of respondents experienced booking cancellations and revenue declines, primarily from institutional and educational markets, while 64% identified limited local government program support as the main barrier to economic recovery. Despite these policy pressures, most tourism villages demonstrated adaptive resilience by engaging in digital promotion, product innovation, and market diversification. Moreover, there was a notable spatial shift in visitor origins from West Java and Yogyakarta to Central and East Java, indicating proactive market repositioning to mitigate policy-induced demand shocks. Conceptually, these findings demonstrate that community-based tourism (CBT) resilience is not merely a passive capacity to absorb regulatory shocks, but a dynamic, evolutionary process governed by community agency and digital agility. Theoretically, this study advances tourism governance literature by demonstrating how localized adaptations can decouple rural destinations from institutional market structural dependencies. Ultimately, it underscores the need for an evolutionary framework in tourism policy that balances centralized structural regulations with community-led socio-ecological adaptation. The research concludes that sustaining tourism village resilience requires integrated, participatory, and cross-sectoral policy coordination connecting education, tourism, and local governance.
Diaspora Tourism For National Development From A Social Practice Theory Perspective: A Scoping Review Heri Puspito Diyah Setiyorini; Caria Ningsih; Dewi Turgarini; Tingzhen Chen
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 20 No. 1 (2026): JKI Edisi Juni 2026
Publisher : Ministry of Tourism Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v20i12026.21-40

Abstract

Diaspora tourism has gained increasing attention in tourism studies. However, its contribution to national development remains fragmented. This study aims to reposition diaspora tourism as a strategic mechanism for national development. Social Practice Theory is used as a lens to examine the relationship between diaspora tourism and national development. A scoping review approach was adopted for analysing 143 abstracts from peer-reviewed journal articles. The study combines text mining and visualisation techniques using Voyant Tools with manual keyword categorisation to identify key research patterns. The findings show three interconnected clusters within diaspora tourism research: (1) heritage and cultural identity connections, (2) destination development potential, and (3) social engagement and social capital formation. Based on these findings, the study proposes a conceptual framework positioning diaspora tourism as a process that links meanings associated with identity and heritage, competences related to social engagement and social capital building, and materials reflected in the enabler of development outcomes, as in infrastructure, accessibility, and connectivity, as well as, governance and policy integration. This study contributes to the literature by reframing diaspora tourism as a strategic resource and highlighting its potential to support sustainable and participatory national development.
A Critical Analysis Of Narrative Strategy In Priority Tourism Destinations:  The Case Of Borobudur Akhmad Munim; Reni Amelia
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 20 No. 1 (2026): JKI Edisi Juni 2026
Publisher : Ministry of Tourism Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v20i12026.75-94

Abstract

The transformation of global tourism requires destination management strategies that extend beyond physical development toward the orchestration of symbolic and narrative resources. In the Borobudur Super Priority Destination (DSP), narrative serves as a strategic asset that shapes destination identity, competitiveness, and sustainability. However, fragmented institutional coordination, top-down storytelling, limited community participation, and weak integration of digital naratives have created a gap between policy aspirations and local cultural realities. This study adopts a qualitative policy-oriented case study approach centered on Regulation of the President of the Republic of Indonesia Number 88 of 2024 on the Borobudur–Yogyakarta–Prambanan (BYP) National Tourism Destination Master Plan. The analysis combines qualitative document analysis with an integrative review of Scopus-indexed literature on tourism storytelling, organizational ambidexterity, resource orchestration, and destination governance. The findings reveal that the disconnection between policy design, institutional orchestration, and local meaning-making processes leads to narrative fragmentation, weakening destination competitiveness and authenticity. In response, this paper proposes the Ambidextrous Narrative Orchestration framework, which conceptualizes destination competitiveness as the outcome of dynamic interactions among ambidextrous governance, narrative strategic assets, and adaptive resource orchestration. The study contributes theoretically by extending ambidexterity and orchestration perspectives to culture-based tourism narrative management, while offering practical insights for collaborative, narrative-driven tourism governance.
Property Management Systems And Hotel Employee Performance In South Sulawesi: The Mediating Role Of System Benefits Kurnia Yusniar Rahman; Herry Rachmat Widjaja; Ilham Junaid; Muaz Azinuddin
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 20 No. 1 (2026): JKI Edisi Juni 2026
Publisher : Ministry of Tourism Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v20i12026.1-20

Abstract

The rapid digitalization of the hotel industry has accelerated the adoption of Property Management Systems (PMS), which promise to improve operational efficiency and service delivery. Despite this, many hotels have not been able to fully translate PMS effectiveness into improved employee performance because the practical benefits perceived by employees are often overlooked. Previous studies have largely emphasized the direct effects of information systems on performance, while less attention has been allocated to the underlying mechanisms explaining how PMS effectiveness contributes to employee work outcomes. Therefore, this study aims to examine the interrelationship between PMS effectiveness, system benefits, and employee performance quality, with particular focus on the mediating role of system benefits. Using a quantitative approach, data were collected from 170 guest service agents employed in star-rated hotels in South Sulawesi, Indonesia. These data were analyzed using Partial Least Squares Structural Equation Modelling (PLS-SEM). The findings reveal that PMS effectiveness has a significant positive effect on both system benefits and employee performance quality. More importantly, system benefits have been found to significantly mediate the relationship between PMS effectiveness and employee performance, indicating that the successful translation of technological effectiveness into work quality depends on the extent to which employees experience practical operational benefits from the system. Unlike previous hospitality technology studies, which have primarily examined direct relationships between information systems and employee outcomes, this study conceptualizes system benefits as a distinct operational mechanism through which PMS effectiveness translates into employee performance quality. This approach extends existing technology acceptance and information systems success perspectives by emphasizing employee-perceived operational value rather than system usage alone. In addition, this study provides empirical evidence from the underexplored context of developing tourism regions and mid-scale hotels, while offering practical implications for optimizing PMS implementation to enhance workforce productivity and service quality. Nevertheless, the findings should be interpreted with caution, because the study relies on self-reported cross-sectional data collected from guest service agents working in three-star and below hotels in South Sulawesi. This factor limits causal inference and generalizability.
Tourism Investment, Labor Gains, And Delayed Growth: A Synthetic Control Evaluation Of Indonesia’s DPSP Sri Ulina Siallagan; Al Muizzuddin Fazaalloh, S.E.,M.E.,Ph.D
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 20 No. 1 (2026): JKI Edisi Juni 2026
Publisher : Ministry of Tourism Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v20i12026.115-134

Abstract

Indonesia’s Super Priority Tourism Destinations program identifies five regions outside Bali as strategic hubs for concentrated tourism investment. However, rigorous causal evidence of its economic impact remains largely absent from the literature. This study assesses the program’s effect on regional economic growth in North Sumatra and North Sulawesi—the provinces that host Lake Toba and Likupang—using the Synthetic Control Method, complemented by the Mann-Whitney U test to examine changes in tourism-related employment, wages, and output in the accommodation sector. The Synthetic Control results indicate that aggregate regional output in both provinces remained below their respective counterfactual trajectories throughout 2020–2024, with mean treatment effects of -0.0428 log points in North Sumatra and -0.0496 log points in North Sulawesi. In contrast, the Mann-Whitney U test reveals statistically significant increases in tourism-related employment and average wages in both provinces over the same period. This divergence between aggregate and sectoral outcomes constitutes the study’s central finding. The results are consistent with a sequential interpretation of the Tourism-Led Growth Hypothesis, in which labor market adjustments emerge earlier than broader output multipliers, particularly under conditions of early-stage destination development and pandemic-related demand disruptions. These findings extend the Tourism-Led Growth Hypothesis literature to settings shaped by a simultaneous global economic shock and make a methodological contribution by introducing a multi-level evaluation framework for tourism policy assessment.
Government-Led DMO And Collaborative Governance Practices: Case Study In Labuan Bajo, Flores, Indonesia Fransiskus Xaverius Teguh; Noel Scott
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 20 No. 1 (2026): JKI Edisi Juni 2026
Publisher : Ministry of Tourism Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v20i12026.41-74

Abstract

Sustainable tourism in island destinations requires governance approaches that balance ecological preservation, community well-being, and economic development. The present study examines the collaborative governance practices of the Tourism Authority Board in Labuan Bajo, Flores, Indonesia, a government-led Destination Management Organisation (DMO). Employing a qualitative case study design, data were collected through semi-structured interviews with informants representing government agencies, private sector actors, local communities, NGOs, and media, complemented by document analysis and field observations across Komodo National Park, Labuan Bajo, and surrounding areas in Flores, Lembata, and Alor. The findings indicate that the Board effectively coordinates across multiple agencies and jurisdictions, aligning national and regional tourism strategies. However, community stakeholders report limited influence in decision-making process. Mechanisms such as multi-stakeholder workshops, regional forums, and community networks facilitate local participation and adaptive governance. The study proposes a hybrid institutional model integrating participatory governance, cross-sector coordination, and transformational leadership, enhancing policy coherence, stakeholder engagement, and sustainable tourism outcomes. The research demonstrates that government-led DMOs can act as orchestrators of inclusive and adaptive governance, bridging centralized authority with local priorities in complex island  tourism destination systems.

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