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Jurnal Ilmu Administrasi Bisnis

jiab
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Published by Universitas Diponegoro

ISSN : - EISSN : 27461297 DOI : 10.14710/jiab

Core Subject : Economy,

Economics, Econometrics & Finance

Jurnal Ilmu Administrasi Bisnis diterbitkan oleh Jurusan Ilmu Administrasi Bisnis Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro.

Arjuna Subject : -

Articles 1,510 Documents

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PENGARUH KEPEMIMPINAN DAN LINGKUNGAN KERJA TERHADAP KEPUASAN KERJA ( Studi Pada Bank Tabungan Pensiunan Nasional Kantor Cabang Semarang ) Yusuf Hazmi Anugrah; Apriatni Endang Prihatini; Sendhang Nurseto
Jurnal Ilmu Administrasi Bisnis Vol 2, No 4 (2013)
Publisher : Universitas Diponegoro

PT. Bank BTPN Branch Semarang is one of the company's core banking business on the retirees, especially in the distribution of Pension Credit. To face tight competition, companies are required to always improve the quality of performance through improved employee satisfaction. Low job satisfaction will result in high employee absenteeism or employee discharge. In order to improve the job satisfaction of employees needed good leadership and a supportive working environment. The purpose of this study is to investigate and examine the effect of leadership and work environment on employee job satisfaction BTPN Semarang branch office. This research uses explanatory research approach of 32 respondents that taken with saturated sampling method. Collection techniques using questionnaires, interviews and documentation. Data were analyzed analysis using linear regression analysis. Based on the results of analysis of leadership variables positive effect on job satisfaction variable by 19%. Variable work environment has positive effect on the job satisfaction variable by 19.8%. Leadership and work environment variables have a significant effect of 35.3%. Good leadership and a supportive work environment that will increase employee job satisfaction. Advice that can be given to the company, the company should rethink about welfare of its employees. The companies should rethink about leaders how can nurturing employees. Companies should rethink the physical condition of the work environment, especially on the frequent changes in layout. Which in turn can increase the productivity of employees in line with the increase in employee satisfaction.

PENGARUH CAMEL TERHADAP KINERJA KEUANGAN BPRS ASAD ALIF KENDAL Kharisma Nur Aini; Sri Suryoko
Jurnal Ilmu Administrasi Bisnis Vol 5, No 3 (2016)
Publisher : Universitas Diponegoro

Bank’s condition is one of the factors that considered before investors invest their money. The profits decline of BPRS Asad Alif in the period 2015 cause decrease in performance. This research is aimed to identify the influence of CAMEL on BPRS Asad Alif Kendal’s financial performance. CAMEL ratio that used in this research is Capital Adequacy Ratio (CAR), Bad Debt Ratio (BDR), Biaya Operasional tehadap Pendapatan Operasional (BOPO), Cash Ratio (CR) and Loan to Deposit Ratio (LDR), meanwhile financial performance valued with Return On Assets (ROA) and Return On Equity (ROE). The analysis technique used in this research is CAMEL analysis, classic assumption test, multiple linear regression test, and hypothesis test using t test and F test. The result of t test is that CAR ,BDR, LDR and CR have no influence to ROA and ROE. BOPO have negative and significance influence to ROA and ROE. CAMEL have positive and significance influence to financial performance.

Pengaruh Kualitas Pelayanan Dan Harga Terhadap Keputusan Pembelian Layanan Internet MNC Play Media Semarang Salasa Widagda; Apriatni Endang Prihatini
Jurnal Ilmu Administrasi Bisnis Vol 8, No 1 (2019)
Publisher : Universitas Diponegoro

The number of internet users continues to increase, in order to access the internet users must subscribe to internet service providers, one of which is MNC Play Media. MNC Play Media Semarang experienced a decrease in the percentage of sales targets from 2015 - 2017 and never been nominated for the TBI award in the Fixed ISP category from 2014 - 2017. According to APJII the factors that influence ISP selection are service quality and price. This study aims to determine the effect of service quality and price on purchasing decisions. The type of research is explanatory research and sampling using the nonprobability sampling technique purposive sampling method, collecting data using the google docs questionnaire. The number of samples used was 100 respondents from Semarang City. This study uses quantitative and qualitative analysis with validity, reliability, correlation coefficients, coefficient of determination, simple and multiple regression, significance of t test, and F test. The results of the study show that service quality and price variables have a strong and positive influence on purchasing decisions. Service quality and price variables show 0.651 that the relationship between the two variables to purchasing decisions has a strong relationship. The service quality variable in the determination test (R square) shows 35.7% influence purchasing decisions, so 64.3% is influenced by other factors. The price variable in the determination test (R square) shows that 23.6% affects purchasing decisions, so 76.4% is influenced by other factors.

PENGARUH KUALITAS PRODUK, IKLAN DAN BRAND IMAGE TERHADAP KEPUTUSAN PEMBELIAN SABUN MANDI LUX CAIR (Studi kasus pada konsumen/pengguna sabun mandi lux cair di swalayan Gelael Mall Ciputra Semarang) Luffi Sidrotul Muntaha; Handoyo Djoko Waluyo; Reni Shinta Dewi
Jurnal Ilmu Administrasi Bisnis Vol 4, No 1 (2015)
Publisher : Universitas Diponegoro

This study aims to determine the effect of product quality, advertising and brand image on purchase decisions Lux liquid soap. The population in this study were the users of lux soap liquid in Gelalel Mall Ciputra Semarang. The research sample of 100 respondents was taken and the sampling technique used was purposive sampling technique, meaning that the sampling technique in accordance with certain criteria. Measurement scale using a Likert scale. Analysis of data using simple linear regression and multiple linear regression with SPSS 16.0. Based on the survey results revealed that the quality of products, advertising and brand image and signifikanterhadap positive influence purchasing decisions, either partially or simultaneously. Variable product quality influence on purchase decisions is equal to 24.1%. Advertising variable influence on purchase decisions is equal to 15.6%. Variables brand image influence on purchase decisions in the amount of 53%. Simultaneously, the variable quality of the product, advertising and brand image influence the purchase decisions of 55.5%. This means that the better the quality of the product, advertising in accordance with the wishes of customers, as well as the high value of the brand image, it can improve the buying decision.

PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT DAN KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING (Studi Kasus pada PT. Garuda Indonesia Rute Penerbangan Internasional) Hara Paradisa Santoso; Widayanto Widayanto
Jurnal Ilmu Administrasi Bisnis Vol 6, No 3 (2017)
Publisher : Universitas Diponegoro

This research is motivated by the escalation of public interest of going abroad byusing airpane as the transportation means. The purpose of this research is to determine thedirect influence and indirect influence between Customer Relationship Management variableand Service quality variable as x variable to customer loyalty as y variable through customersatisfaction as z variable.. The result shows Customer Relationship Management does not havedirect influence to customer loyalty 0.651. Customer satisfaction has direct influence tocustomer loyalty 2.773. Service quality has direct influence to customer loyalty 2.093.Customer relationship management has direct influence to customer satisfaction 2.009.Service quality has direct influence to customer satisfaction with 6.587. The sobel test resultshows there is no influence between Customer Relationship Management to customer loyaltythrough customer satisfaction 1.571. There is direct influence of service quality to customerloyalty through customer satisfaction 2.532. The suggestion is Garuda Indonesia shouldincrease the CRM system and increasing the service quality

PENGARUH KEMAMPUAN KERJA DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN (Studi pada Karyawan Operator PT. Indonesia Power Unit Bisnis Pembangkitan Semarang) Kristiani, Diah Ayu; Pradhanawati, Ari; Wijayanto, Andi
Jurnal Ilmu Administrasi Bisnis Volume 2, Nomor 1, Tahun 2013
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (95.679 KB)

PT. Indonesia Power UBP Semarang, part of the PT. Indonesia Power, is engaged in power generating of gas and steam. Companies desperately need the ability and motivation of the workforce, especially in the technical and operational machinery. As a measure of the progress of the company, PT. Indonesia Power perform employee performance assessment. It conducted each semester by filling Form Employee Performance by superiors. From the preliminary survey conducted by the researchers, it is known that the performance of the employees of PT. Indonesia Power UBP Semarang in 2011 has decreased. Performance of employees was reduced in grade 4 from 14.74% to 7.98%. Absenteeism PT. Indonesia Power UBP Semarang in 2011 also declined. Employees who off work increased in June. This study aimed to determine the effect of work ability and work motivation on employee performance. The population in this study are 104 operator employees of PT. Indonesia Power UBP Semarang. Sampling technique in this study was saturated sampling. Measurement scale using Likert scale. Data analysis using regression with SPSS 17.0. The results showed that the ability variables have a positive and significant influence on the employees performance at 41.9 percent. Motivation variables have a positive and significant influence on the employees performance at 50.2 percent. Variable work ability and motivation have a positive and significant influence on the performance of employees at 53.5 percent. This study concluded that the ability to work and motivation have a positive and significant influence to the employee performance. PT. Indonesia Power UBP Semarang should provide training to improve the ability, especially in terms of mastery of work equipment and computer systems, understanding of company policies, understanding of corporate objectives and the ability of empathize. Provide better motivation to employees to create a feeling in the employees that they have a role in the company.

PENGARUH KESELAMATAN DAN KESEHATAN KERJA (K3) TERHADAP KINERJA KARYAWAN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING (STUDI PADA KARYAWAN DIVISI INSPEKSI DAN PEMELIHARAAN PT HALEYORA POWER SALATIGA) Rohmah, Dyah Nikmahtu; Widiartanto, Widiartanto
Jurnal Ilmu Administrasi Bisnis Vol 9, No 1 (2020): Jurnal Ilmu Administrasi Bisnis
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (343.601 KB)

PT Haleyora Power Salatiga is a subsidiary of PT PLN (Persero) engaged in operations and maintenance, which in 2018 the performance of the inspection and maintenance division employees did not reach the 100% performance target. Occupational safety and health in the company is suspected to be one of the factors that is not optimal because the protection of employees is not optimal. This type of research is explanatory research with a quantitative approach, using a sample of 50 respondents with data collection techniques using a questionnaire. Data analysis used validity test, reliability test, correlation test, determination test, simple and multiple regression analysis, t test, f test, and path analysis using SPSS 16.0. From the path analysis results it is known that the effect of work safety on employee performance through job satisfaction is greater (0.835) than the direct effect of work safety on performance (0.599). The effect of occupational health on employee performance through job satisfaction is also greater (0.710) than the direct effect of occupational health on performance (0.424). So it can be seen if the effect of occupational safety and health on employee performance will be greater if through job satisfaction. The author provides suggestions for PT Haleyora Power Salatiga, including providing face masks and storing used materials. The company also needs to conduct training for employees to become more skilled and work can be completed in the allotted time.

ANALISIS PEMILIHAN LOKASI PEMASANGAN REKLAME DI WILAYAH DKI JAKARTA. (Studi Kasus pada PT Prisma Harapan) Pritta Aprilia Hapsari; Bulan Prabawani; Sari Listyorini
Jurnal Ilmu Administrasi Bisnis Vol 4, No 4 (2015)
Publisher : Universitas Diponegoro

Outdoor advertising media or commonly called billboards is one that widely used in the media to promote a product or service updates. In the process of selecting the location of the billboard there are several factors that affect, the internal factors relating to advertising agencies and external factors that have a connection with consumers and the local government. Based on the existing problems are suspected factors influence internal and external factors on site selection and installation of billboards in Jakarta.Type of this research is exploratory, the data collection method is study of literature, observation, and in-depth interviews with qualitative data analysis techniques. The results showed that internal factors are derived from advertising agencies do not have a significant influence on the selection of the location of the installation of billboards. However, external factors relating to consumers and the local government have a significant influence on the process of selecting the location of installation of billboards in Jakarta. Recommended for advertising agencies as the organizers of advertisement should be more sensitive to the changes that occur, because advertising activities fluctuated, advertising agencies should also increase the professionalism of the performance so that advertising agencies do not apply be stakeholders, but also a partner for the local government and the public, advertising agencies are should not only thought of profitable by always displaying commercial advertisements. However, it should undertake the installation of non-commercial billboard advertising as a form of social responsibility provided by advertising agencies to the people of Jakarta.

STRATEGI BERSAING PRODUK UKM LUNPIA DENGAN MENGGUNAKAN ANALISIS FIVE FORCES PORTER DAN SWOT (Kasus pada UKM Lunpia Kings Semarang) Annisa Novceria Rahma; Ari Pradhanawati
Jurnal Ilmu Administrasi Bisnis Vol 7, No 2 (2018)
Publisher : Universitas Diponegoro

This study aims to determine the business strategy of SME (Small Medium Enterprise) Lunpia Kings business based on competitive position and business type by using Five Forces Porter Analysis and SWOT Analysis. The type of research used in this study is descriptive analytical. Determination of informants in this study using purposive sampling technique. The analytical technique used is to examine all data from various sources; data reduction; and SWOT analysis. Based on the results of tests conducted it can be concluded that based on the Five Forces Porter method business strategy that can be developed by SME Lunpia Kings is a cost leadership strategy, where SME Lunpia Kings are expected to reduce the production costs so as to reduce the selling prices. Based on the SWOT method, business development strategy SME Lunpia Kings is a market penetration strategy, whereby SME will penetrate the market to the middle economic community.

PENGARUH HARGA, BAURAN PRODUK, DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN DI PASARAYA SRI RATU SEMARANG Muh. Abdul Rokim
Jurnal Ilmu Administrasi Bisnis Vol 3, No 1 (2014)
Publisher : Universitas Diponegoro

Sri Ratu Semarang Department Store is a company engaged in the business of retail or department stores retail shaped. Intense retail competition led to a decrease in the number of visitors and the number of customer complaints about service quality in Sri Ratu Semarang Department Store. This study aimed to determine the effect of price (X1), product mix (X2), and quality of service (X3) on purchase decision (Y) in Sri Ratu Semarang Department Store. Type of the research is explanatory research. The population used is the consumers who shop in Sri Ratu Semarang Department Store. The sample in this study were 100 respondents were calculated using the formula of Slovin. The sampling technique using accidental sampling method. Data collection using questionnaires and interviews. Data analysis using linear regression analysis. The research concludes that price, product mix, and quality of service has significant influence on purchase decision. Price, product mix, and quality of service explain the purchase decision variable at 38.6% where price has influence by 30.4%, product mix by 35.4%, and quality of service by 24%. Price, product mix, and quality of service simultaneously have significant effect on purchase decision in the Sri Ratu Semarang Department Store, where the product mix has the highest influence. Sri Ratu Semarang Department Store suggested to give discount promo more frequently, decorate the room more interesting and attractive, and sell more diverse products. Provide specific guidance to the salesperson in order to provide maximum service to the consumer., such as price, product mix, and quality of service.

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Sari Listyorini

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Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia

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Abstract

Abstract

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Sari Listyorini

Contact Email sariadbis96@gmail.com

Phone +6283848898843

Journal Mail Official jiabundip@gmail.com

Editorial Address Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia

Location Kota semarang, Jawa tengah INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Sari Listyorini

Contact Email
sariadbis96@gmail.com

Phone
+6283848898843

Journal Mail Official
jiabundip@gmail.com

Editorial Address
Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia

Location
Kota semarang,

Jawa tengah

INDONESIA