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INDONESIA
Journal of Indonesian Tourism and Development Studies
Published by Universitas Brawijaya
ISSN : 23553979     EISSN : 23381647     DOI : https://10.21776/ub.jitode
Core Subject : Science, Agriculture, Social,
Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Environmental Science Social Sciences
Journal of Indonesian Tourism and Studies is an interdisciplinary journal to assess the development of tourism. This journal also examines the phenomenon of unique interrelation about tourism activities, community development, and environmental sustainability, with the aim to find an alternative solution for sustainable tourism development. Journal of Indonesian Tourism and Development Studies indexed by DOAJ, Google Scholar, Index Copernicus International, CABI Direct, and Indonesian Publication Index (Portal Garuda Indonesia). Focus and Scope 1. Competitiveness of destinations, products and Tourism bussiness 2. Diversification of tourim products 3. Incentive system of business and investment in tourism 4. Information, promotion and communication in tourism 5. Tourism supporting infrastructure 6. Security and convenience in tourism 7. Tourism policy 8. Unique tourism community life (living culture) 9. Local knowledge, traditions, and cultural diversity 10. Diversity and attractions in ecotourism 11. Diversity of natural attractions in ecotourism 12. Pluralistic diversity of ecotourism society 13. Diversity of ecotourism activities 14. Hospitality of the local resident 15. The quality of torism services 16. Quality of HR in tourism (Standard, accreditation and competence certification) 17. The market share of tourism and integrated marketing system 18. Package of tourism attraction 19. Development of tourism regions 20. Community based Eco-Toutirsm
Arjuna Subject : Ilmu Lingkungan (semua ketegori) - Konservasi Alam dan Lahan
Articles 456 Documents
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Strategies to Improve the Attractiveness of Sam Poo Kong Temple As Cultural Tourism Site of Semarang City, Central Java, Indonesia Hertiana Ikasari
Journal of Indonesian Tourism and Development Studies Vol. 9 No. 1 (2021)
Publisher : Program Pascasarjana

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Abstract

Culture plays a significant role in tourism. Indonesian tourism sets its regional cultures as one of its products’ mainstays. The development of cultural tourism is one of the focuses in national tourism policy. Sam Poo Kong Temple is one of the popular cultural tourism destinations in Semarang city. Besides the many benefits of the existence of Sam Poo Kong temple, there are also some problems with the presence of some tourist complaints. These complaints indicate that there is tourists’ dissatisfaction with Sam Poo Kong temple. When tourists’ satisfaction is not highly concerned, it will reduce the attractiveness of Sam Poo Kong Temple. This study aims to analyze the strategy to improve the attractiveness of Sam Poo Kong Temple as a cultural tourism object in Semarang city. The respondents in this study are domestic tourists. The data will be collected by using a questionnaire. This research was analyzed using Importance-Performance Analysis (IPA). The results obtained show that the first performance priority to be improved is information attributes about the events held in Sam Poo Kong Temple through printed, electronic and social media and employee service quality attributes. This study suggested that, first, it needs to conduct various promotion forms of Sam Poo Kong Temple to improve the performance of attributes whose high priority. One of the easiest and the most inexpensive promotions is through social media. Second, it is necessary to improve the quality of human resources through both formal and informal training and HR development.Keywords: Cultural tourism strategy, importance-performance analysis, Sam Poo Kong Temple, tourism attractiveness, tourist satisfaction.
The Role of Value Co-Creation in ICT-based Service Innovation within Tourism Context Citra Septi Brilliane; Santi Novani; Adinda Farhana
Journal of Indonesian Tourism and Development Studies Vol. 9 No. 1 (2021)
Publisher : Program Pascasarjana

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Abstract

The rapid development of technology has shifted the conventional tourism industry towards the digitalization of the tourism sector. The emergence of travel booking platforms, as a form of technology-based service innovation, is able to simplify traveling activities and previous works of literature have indicated a positive relationship towards customer satisfaction. However, tourist’s behavior has change become more demanding to involve in the creation of value in accordance with their needs and wants. The concept of value co-creation elaborates this issue, offering a new concept of value creation and new roles between service providers and tourists. This study aims to examine value co-creation as mediating variable between IT-based service innovation and customer satisfaction, using DART measurements and SEM-PLS is used to assess the model. The findings prove that IT-based service innovation positively influences value co-creation between users, which can increase customer satisfaction. However, IT-based service innovation does not have a direct impact on customer satisfaction, which indicates that value co-creation fully mediating the relationship between service innovation and customer satisfaction. Thus to enhance customer satisfaction, service providers need to propose service innovation that facilitates customer involvement in value creation, which can be supported by technology.Keywords: Customer satisfaction, Service innovation, Tourism, Travel booking platform, Value co-creation.
Visiting Tourism Destination: Is It Influenced by Smart Tourism Technology? Eko Susanto; Syifaa Novianti; Wahyu Rafdinal; Mega Fitriani Adiwarna Prawira; Chandra Budi Septyandi
Journal of Indonesian Tourism and Development Studies Vol. 8 No. 3 (2020)
Publisher : Program Pascasarjana

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Abstract

The development of technology has changed various sectors in life to be smart, including tourism. This study aims to analyze the effect of smart tourism technology attributes on visit intention and visiting tourist destinations. This study used a sample of 324 tourists in West Java Province, Indonesia. Partial Least Square is applied to test the relationship between variables. The results of the study revealed that smart tourism technology attributes such as smart information systems, smart tourism management, smart sightseeing, e-commerce systems, smart safety, smart traffic, and virtual tourism objects affect visit intention. The study also revealed the effect of visiting intentions on visits to tourist destinations. The findings of this study provide the basis for formulating strategies for implementing smart tourism technology that is appropriate in attracting tourist visits.Keywords: Smart tourism technology, Tourism destination, Tourist behavior, Visit intention.
Patronage Buying Motives of Milkindo’s Tourists Mega Mirasaputri Cahyanti; Widiya Dewi Anjaningrum
Journal of Indonesian Tourism and Development Studies Vol. 9 No. 1 (2021)
Publisher : Program Pascasarjana

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Abstract

Agritourism with the concept of animal husbandry has its own uniqueness as a tourist destination. Among Agritourism at Malang City, Indonesia, with the concept of animal husbandry, only Milkindo stated their place as integrated dairy farming for recreation and education. The purpose of this study was to determine the relationship of patronage buying motives consisting of tourist sites, tourist location atmosphere, facilities at tourist sites, price & service quality to the decision process of tourists visiting tourism of the Milkindo Integrated Dairy Farming Recreational and Educational Tours. One hundred Samples were selected on a non-probability sampling with an accidental sampling approach. Quantitative Data is analysed by Partial Least Square (PLS) analysis. The result of this study is shown that facilities at tourist sites is the one variable that has a significant positively effect on the decision process of tourists visiting tourist sites, while the tourist location, tourist location atmosphere, and service quality don’t have significant effect on it, meanwhile price has a negative but not significant effect. The findings show that the theory of motive theory of tourist's patronage buying motive toward Milkindo can be used as a basis for assessing attractions other than agritourism. In addition, it can be translated with different geographical and demographic conditions, because the study is only in the city of Malang, Indonesia.Keywords: Agritourism with Farming Concept, Patronage Buying Motives, Tourist Visiting Behaviour.
Local Government and Community Efforts in the Development of Kalaodi Agrotourism, Tidore Archipelago City, Indonesia Abdurrahman Kader
Journal of Indonesian Tourism and Development Studies Vol. 9 No. 1 (2021)
Publisher : Program Pascasarjana

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Abstract

This research aimed to examine the development of Kalaodi Agrotourism, the development of tourism facilities in the Kalaodi Agrotourism area, and the development of human resources in the tourism sector carried out by local governments and communities. This research used a qualitative descriptive approach, and it used an interactive model as the data analysis technique. The results showed that Kalaodi had many kinds of tourism wealth, specifically, in the form of nature, agro, and cultural tourism. The Kalaodi community had the will and enthusiasm to develop tourism objects in their area. There were various public transportation facilities such as roads, good sanitation, electricity facilities, and communication facilities even though Kalaodi was a village located far from the central government and urban areas. In addition, the Kalaodi community had developed human resource development programs, such as the creation of literacy houses, the formation of art galleries, English language training, and home industry product development training. In developing agrotourism, the collaboration between the local government and the community is needed, both in the development of tourist objects and tourism support facilities.Keywords: Development, Kalaodi Agrotourism, Tidore
COVID-19 and the Moment to Evaluate Tourism Euphoria, Indonesia Luchman Hakim
Journal of Indonesian Tourism and Development Studies Vol. 8 No. 2 (2020)
Publisher : Program Pascasarjana

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Abstract

COVID-19 outbreak has been influenced tourism sectors in Indonesia. Many economic activity related to tourism industry was drop and many tourism worker loss jobs. In the absent of tourism activity, the natural ecosystem has opportunities to restore the degraded system caused by intensive use of tourist visitation. Traveling responsible to pandemic disease spread through the tourist movement and human physical contact. New tourism should be able to promote responsible travels through the management of visitor, reduce mass tourism and create high tourism product which are able to support economic benefits to local community, socio-cultural aspect preservation, and environmental conservation. The quality is important rather than quantity or the number of tourist. COVID-19 pandemic provides significant lesson learned for new tourism implementation in Indonesia.
Community-based Ecotourism Model for Development UNESCO Global Geopark: A case study of UGG Batur Bali, Ciletuh-Palabuhanratu West Java, and Toba Caldera North Sumatra Orpha Jane; Gandhi Pawitan
Journal of Indonesian Tourism and Development Studies Vol. 9 No. 1 (2021)
Publisher : Program Pascasarjana

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Abstract

Geopark or the established UNESCO Global Geopark (UGG), such as Toba Caldera, Batur, or Ciletuh, in fact, will stimulate local economic development, such as through ecotourism, by monetizing the potential of their geo-diversity, bio-diversity, and local culture. It is argued that the ecotourism model that involving the local community has great potential in supporting the success of Geopark’s sustainability. This study contributes as the best practice and guidance in managing the current UGG or developing the next UGG. Hence, this study aims to explore and describe the implementation of Geopark management following a community-based ecotourism model. Three cases study were carried out in UGG Batur, Ciletuh, and Toba Caldera.  Some aspects were studied, including key stakeholders and their roles, mapping community involvement, and implementation of the CBE in managing the UGG. Focus group discussions were done with resource persons from five main sectors, namely academics, government, community, entrepreneurs, and the media.  The results show that in most cases, the Geopark sites belong to the community or managed by the community, which is considered as a good condition for stimulating the CBE model. Applying the CBE model effectively requires key actors in the community with soft and hard skill competencies.Keywords: Batur Lake Bali, Ciletuh-Palabuhanratu West Java, Community-based ecotourism, Community involvement, Geopark, Toba Caldera North Sumatera.
Management Principle of Lake Toba Tourism Destination: Local People's Perception Jhonson Pardosi; Nur Cahaya Bangun; Ilham Mirzaya Putra
Journal of Indonesian Tourism and Development Studies Vol. 9 No. 2 (2021)
Publisher : Program Pascasarjana

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Abstract

In tourism development, community participation is very important. Community participation does not just appear but must start from the correct perception of tourism. The local community, with all their perceptions about tourism management, have already been involved in tourism management. The aim of the research is: 1) to find out the local people’s perception to the principal tourism destination management 2) to find out the model of sustainable tourism development in Simanindo District, Samosir Regency. The type of research is social survey and descriptive-quantitative. The technique used in sampling is the Franc Lynch method, with a sample of 95 people as respondents, aged 15-64 years was obtained. The data type used represents primary by using a questionnaire with a Likert scale in each question. Data analysis techniques were using value perception and multiple regression analysis. The result from this research showed: 1) The percentage of the average value of the independent variable is 85%, this means that the perception of the local community on the principles of managing Lake Toba tourist destinations are in positive or good areas 2) Sustainable tourism development has a positive relationship and is influenced simultaneously by service, attraction, human resources, environment, and participation. Therefore, the model of sustainable tourism development should be stressed on the attraction and the human resource in the Simanindo District.  Keywords: Community tourism development, sustainable community, sustainable tourism.
Influences of Marketing Mix Elements on Ecotourism Clientele - Jimma Zone, Southwest Ethiopia Shimekit Kelkay Eshete; Derara Ketma Teressa; Wubshet Kassa Wubie; Sukarn Sharma
Journal of Indonesian Tourism and Development Studies Vol. 8 No. 3 (2020)
Publisher : Program Pascasarjana

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Abstract

This study assessed the influence of marketing mix elements (7 Ps i.e. Product, Price, Place, Promotion, People, Process, and Physical Evidence) on ecotourism clientele in Jimma Zone, South West Ethiopia. According to the data received from the Jimma Zone Cultural and Tourism office, a total of 23 woredas are under the Jimma zone. From these, the researchers selected six, which are endowed with ecotourism resources. The target population for this study was all Government staff working here and the research was conducted in July 2019. The study adopted a census or total enumeration method because the total population of the study was small. The instrument for the study consists of a structured questionnaire. Multiple regression analysis and descriptive statistics were used as a method for data analysis. The findings of the study revealed that physical evidence made the highest contribution followed by product development, promotion, process, people and place on ecotourism clientele. It implies marketing mix elements enhance ecotourism development, and the key stakeholders should consider the proper implementation of such marketing mix elements for sustainable development and promotion of ecotourism in the Jimma zone.
Staycation During COVID-19 Pandemic with Virtual Tourism: Tele-Tourist Attitude Toward Experience in Cultural Heritage Destination Aniesa Samira Bafadhal
Journal of Indonesian Tourism and Development Studies Vol. 9 No. 2 (2021)
Publisher : Program Pascasarjana

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Abstract

Malang City, Indonesia, is known as the Paris van oost Java and was officially named the City of Heritage because of the high interest of domestic and foreign tourists to trace the history and antique architecture of the city. However, travel restriction policies in various countries also demanded the solidarity of tourists to stay at home, avoiding crowds, and delaying travel plans during the COVID-19 pandemic. It clearly causes the tourism sector to be heavily affected. Therefore, it is necessary to manage cultural heritage tourism destinations that can allow tourists to do a staycation in sophisticated form and considering the carrying capacity more according to the COVID-19 safety protocol. As a solution, this research used the R&D method with mixed methods approach consist of observation, visual analysis, and survey experimental to produce web-based virtual tourism (web-VR) for ancient and astonishing The Great Mosque of Jami’ Malang. The content was further confirmed using field experiments analyzed by Generalized Structured Component Analysis (GSCA) involving 30 tele-tourists. The results of this study indicate that the virtual experience of tourists, which consists of immersiveness and telepresence after visiting the virtual destination, has an effect on the attitude of tele-tourist. Therefore, virtual tourism can be considered complementary to actual visits, visitor management, as well as preserve destination sustainability.Keywords: COVID-19, immersion, telepresence, tele-tourist attitude, virtual experience, virtual tourism.

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