cover
Contact Name
Jehan Ramdani Hariyati
Contact Email
jehanramdani@ub.ac.id
Phone
+6282333752235
Journal Mail Official
jitode@ub.ac.id
Editorial Address
Jl. MT Haryono No. 169, Malang 65145
Location
Kota malang,
Jawa timur
INDONESIA
Journal of Indonesian Tourism and Development Studies
Published by Universitas Brawijaya
ISSN : 23553979     EISSN : 23381647     DOI : https://10.21776/ub.jitode
Journal of Indonesian Tourism and Studies is an interdisciplinary journal to assess the development of tourism. This journal also examines the phenomenon of unique interrelation about tourism activities, community development, and environmental sustainability, with the aim to find an alternative solution for sustainable tourism development. Journal of Indonesian Tourism and Development Studies indexed by DOAJ, Google Scholar, Index Copernicus International, CABI Direct, and Indonesian Publication Index (Portal Garuda Indonesia). Focus and Scope 1. Competitiveness of destinations, products and Tourism bussiness 2. Diversification of tourim products 3. Incentive system of business and investment in tourism 4. Information, promotion and communication in tourism 5. Tourism supporting infrastructure 6. Security and convenience in tourism 7. Tourism policy 8. Unique tourism community life (living culture) 9. Local knowledge, traditions, and cultural diversity 10. Diversity and attractions in ecotourism 11. Diversity of natural attractions in ecotourism 12. Pluralistic diversity of ecotourism society 13. Diversity of ecotourism activities 14. Hospitality of the local resident 15. The quality of torism services 16. Quality of HR in tourism (Standard, accreditation and competence certification) 17. The market share of tourism and integrated marketing system 18. Package of tourism attraction 19. Development of tourism regions 20. Community based Eco-Toutirsm
Articles 456 Documents
The Impact of Pandemic on Bancakan Salak Cultural Tourism Praja Firdaus; Herlina Suksmawati; Renitha Hapsari; Ade Kusuma
Journal of Indonesian Tourism and Development Studies Vol. 10 No. 1 (2022)
Publisher : Program Pascasarjana

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Abstract

This second-term research examined the dynamics of Bancakan Salak cultural tourism after being hit by the COVID-19 pandemic. Knowing how the tourism strategy was implemented in the times of pandemic and what were the tips to be able to survive in this limited condition were two interesting things this article studied. Like many other tourist attractions, Bancakan Salak cultural tourism was also affected by the pandemic. Yet, as previous research has concluded, Galengdowo’s local society had three essential traditional values reflected in Bancakan Salak cultural tourism that helped them to get through this situation. These three values were collectivism, gratitude, and almsgiving. These three values also created further key concepts in responding to the pandemic, the importance of resilience, and innovation. Using qualitative method (in-depth interview) combined with the observation participatory method, and also ABCD (asset-based community development), this article highlighted the crucial role of human basic needs resilience and socio-cultural resilience. Because in the era of globalization nowadays, connectivity had proven could be substituted by collectivism, gratitude, almsgiving, and other traditional values that hold tight the element of togetherness. This article also highlighted the role played by cultural assets and personal assets to build villages' capacity. In the end, Bancakan Salak and its tourism industry in Galengdowo was hit by the pandemic and Galengdowo’s local society responded with resilience and innovation.  Keywords: Bancakan Salak, cultural tourism, community, pandemic, globalization.
Surfing Tourists’ Preferences in Choosing Type of Accommodation in the Mentawai Islands Rifan Andika; Muhammad Baiquni
Journal of Indonesian Tourism and Development Studies Vol. 9 No. 3 (2021)
Publisher : Program Pascasarjana

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Abstract

As a tourist destination, the Mentawai Islands have many potential tourism destinations such as marine tourism especially surfing spots. Many surfers come to the Mentawai Islands from all around the world. Most of the tourists are young adults with an average income of USD 20.000-40.000 annually. Most are intermediate to pro-level surfers. The biggest reason why so many surfers come to visit the Mentawai Islands is for the exceptional surfing experience, which comes from the quality of its natural environment as one of the top preferences. Based on location, there are two types of accommodation, city accommodation and resort accommodation. On the other hand, surfers' preference in choosing accommodation type needs to be discovered. There will be preferences, at least surfers have three, which are Price, Facility, and Location. Price compatibility with quality, availability of surfing transport, proximity to surf breaks becomes the main preferences in choosing accommodation.Keywords: Accommodation, Mentawai Islands, surf.
Millennial Generation Behavior in Halal Tourism in South Sulawesi Nurul Huda; Nova Rini; Muslikh Muslikh
Journal of Indonesian Tourism and Development Studies Vol. 10 No. 1 (2022)
Publisher : Program Pascasarjana

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Abstract

The halal industry is currently the main focus in developing the sharia economy. One that is related to the halal industry is halal tourism. Thus, this article aims to look at the role of the millennial generation in buying halal tourism in the South Sulawesi region. The research method used is quantitative. The analytical method used is the Path Analysis method with SmartPLS 3.0 software. The method of data collection is by purposive sampling technique. The number of respondents is 181. This study showed that the variable of Islamic religiosity has a significant effect on millennial attitudes and behavior in purchasing halal tourism. While the halal tourism knowledge variable in this study had a significant effect on the attitude variable, it did not significantly affect their behavior. The Islamic Religious Millennial Generation has a significant effect on the attitude of purchasing halal tourism. Millennials and Islamic Religious Attitude have a considerable influence on the buying behavior of halal tourism.Keywords: Attitude, Behavior, Halal Tourism, Islamic Religiosity, Millennial Generation.
Sustainable Tourism as a Development Strategy in Indonesia Moh. Fadli; Edi Susilo; Dhiana Puspitawati; Abraham Mohammad Ridjal; Diah Pawestri Maharani; Airin Liemanto
Journal of Indonesian Tourism and Development Studies Vol. 10 No. 1 (2022)
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Abstract

In recent years, Indonesia has increasingly shown its dependence on the tourism sector by adopting the idea of sustainable tourism as a development strategy. Based on doctrinal legal research method with a statutory and conceptual approach, this article used the concept of sustainable tourism to explore the opportunities and challenges faced by Indonesia in developing tourism sector. This article argues that even though Indonesia has the 2009 Tourism Law that specifically regulates tourism governance based on a multisectoral approach, this law does not clearly adopt the concept of sustainable tourism, resulting in different perceptions between actors at various levels of tourism administration. The sustainable tourism agenda in particular still depends on the initiatives of each actor, is fragmented and heavily influenced by various factors of power relations, financial capacity, and human resources. This article suggests the need for strengthening legal and institutional frameworks to achieve the 2030 Agenda for Sustainable Development Goals that place communities as the subject of tourism development.Keywords: Sustainable tourism, the 2009 Tourism Law, the 2030 Agenda for Sustainable Development Goals, tourism governance.
Ethnobotany of Homegarden in The Island of Gili Iyang, Sumenep Regency Moh Argus; Jehan Ramdani Hariyati; Luchman Hakim; Jati Batoro
Journal of Indonesian Tourism and Development Studies Vol. 10 No. 2 (2022)
Publisher : Program Pascasarjana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2022.010.02.02

Abstract

This study aimed to assess the ethnobotany of home gardens and lad-use units in Gili Iyang Island, Sumenep Regency.  It is expected for future strategic issues, such as global warming mitigation, biodiversity conservation, and food security. This study used an observational method with informal and semi-structured interviews with an indigenous community in Gili Iyang that has a homegarden or yard and uses the plants within for their daily life. Data were analysed by using the Used Values (UVs) and Index of Cultural Significance (ICS). The results showed that there were 63 types of plants located in two places (in the land unit and the homegarden). The community of Gili Iyang widely used the plant of Zea mays L. as the staple food (UVs=1.0), Borrasus flabellifer L. that produce sap (UVs = 0.9), and Lannea coromandelica (Houtt.) Merr.t) for land fence and animal food (UVs 0.9). In the area of the house yard, several plants are often used by the people of Gili Iyang, including the Mangifera indica L for its fruit (UVs=0.8), Piper betle L. for its medicinal use (UVs=0.7), and Manilkara zapota (L.) P. Royen for its fuitr (UVs=0.7). The three-highest ICs were Cocos Nucifera L, Borrasus flabellifer L., and Zea mays L for 162, 136, and 105, respectively, due to their multipurpose uses. Taniyan Lanjheng house and Pamengkang (homegarden) as local custom need to be conserved to support the sustainable cultural and plant conservation effort in Gili Iyang.
Evaluation of the Maximum Number Determination Tourists on New Normal Tourism Hanun Nurrahma; Luchman Hakim; Rita Parmawati
Journal of Indonesian Tourism and Development Studies Vol. 9 No. 3 (2021)
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Abstract

Before Covid-19 happened, the tourism industry had been faced overtourism problems as the effect of mass tourism growth. Tourism environment quality reduction and the social problem happened to the local people become a problem behind all glitters of tourism growth. Since the Covid-19 outbreak, the overtourism problem changes into nontourism. The spread of Covid-19 in tourism can change the tourism development’s paradigm from the visit quantity to the visit quality. Policy about the limitation on the number of visitors applied as the requirement for reopening the tourism sector. This policy is related to the tourism carrying capacity about the maximum amount contained in one tourism area without causing any damages to the environment. This visitor’s limitation indirectly solved two problems at once, concerns about the spread of Covid-19 and overtourism repeats. The research was done in Pulau Merah Beach as the destination with the highest visitors in Banyuwangi regency, which has 574 visitors each day and did the tourism opening simulation in a new normal era with visitors’ limitation. The tourism manager has determined that 750 people are the maximum number of visitors per day. This research aimed to evaluate the consistency of the number of maximum visitors with Covid-19 policy about visitors limitation using the tourism carrying capacity concept Mix methods were used in this study to deepen data and analysis. Thus, complete and clearer research was gained. Based on the analysis, the physical carrying capacity value of 1.074 people per day, the real carrying capacity value, and effectiveness of 468 people per day. It means the limitation of visitors in new normal tourism in Red Island is safe and by the Covid-19 protocol because it decreased about 30% from the tourism physical carrying capacity. However, if it was evaluated from the real carrying capacity value and effectiveness, those amounts are still exceeding the capacity of the tourism carrying capacity.Keywords: New Normal, Tourism Carrying Capacity, Visitors Limitation.
Analysis of Community Based Tourism (CBT) Standards as the Basis for Development in Ketenger Tourism Village, Banyumas Regency Arief Bakhtiar Darmawan; Soni Martin Anwar
Journal of Indonesian Tourism and Development Studies Vol. 9 No. 3 (2021)
Publisher : Program Pascasarjana

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Abstract

This study aims to identify community participation in developing a tourist village and implement tourism development in Ketenger Village through community-based tourism (CBT). Ketenger Village is a tourist village having various destinations and tourist areas so that the potential for village development can still be developed. The data in this study were collected through field observations, interviews, and focus group discussions with related parties. Data were analyzed using qualitative methods. The study results indicated that the participation or involvement of the Ketenger Village community in several CBT standards had been partly met, while others need to be improved. Despite having Pokdarwis (Tourism-aware Group), the village government was still the main motor of tourism. Therefore, some of the main development opportunities for Ketenger Village that can be done are improving the quality of community management (in planning, implementation, and evaluation), improving the quality of human resources, encouraging host and tourist interaction, and maximizing marketing through social media (not only depending on newspaper journalists).Keywords: community-based tourism, community participation, Ketenger Village, tourism.
The Effect of Customer Relationship Management on Customer Loyalty (A Case Study on Swiss-Belinn Malang) Deasy Chrisnia Natalia; Rugeri Fadhlihalim
Journal of Indonesian Tourism and Development Studies Vol. 10 No. 1 (2022)
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Abstract

Competition in the hotel industry in the 4.0 era is getting tighter. The hospitality business is run offline and online, both for marketing and communication with customers, with a wide selection of digital platforms. Hotel industry participants must be able to adapt to new competitors who use technology to serve customers. If not, the hotel business that is run will not be able to compete. To survive and compete, companies must begin to focus on providing value to customers (customer value) that attracts buyers and must be well understood by the seller. Efforts should also be made to increase customer loyalty. Customers have various reasons for carrying out a purchase decision. Before choosing to stay at a particular hotel, there are various considerations. The key to the success of a company in retaining customers is to have a good relationship with the customer themself. The research objectives are a. To determine the effect of Customer Relationship Management (CRM) on Customer Loyalty in Swiss-Bellin Malang b. To find out how much influence CRM has on Customer Loyalty at Swiss-Bellin Malang. The research method used in this research is descriptive quantitative. This research was carried out by distributing questionnaires to people in Malang City who had stayed at the Swiss-Bellin Malang with simple random sampling. Testing and data processing used SPSS version 25 with simple linear regression. The result showed that CRM, which consisted of continuity marketing, one-to-one marketing, and partnering program, affects customer loyalty at Swiss-Bellin Malang.Keywords: Customer loyalty, Customer Relationship Management.
Communication Pattern in Social Organization of Kampung Cempluk Tourism As the Realization of Campus Ring Village Redy Eko Prasetyo; Bambang Dwi Prasetyo; Antoni Antoni
Journal of Indonesian Tourism and Development Studies Vol. 10 No. 1 (2022)
Publisher : Program Pascasarjana

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Abstract

The villagers are experiencing social problems such as shifting values, land transfer, complex regeneration of youth in agriculture, and land gentrification that make the community increasingly cornered. The firm conception of knowledge about the village plays a role in seeing the people as a lagging community. The presence of actors who parade the village community in Malang City brings a new concept, Kampung Cempluk tourism village, to support the community to move from the marginal condition. This study analyzes how communication patterns occur during the mobilization actors conduct social organizing when promoting the Kampung Cempluk tourism concept in Malang City. The method used is descriptive qualitative by applying interviews and technical data analysis to find in-depth findings. The research findings show that the communication process carried out by the mobilization actor can infiltrate the values of the social wisdom of the Cempluk community. This communication process occurs in various activities such as tahlilan (communal feast for event), prayer, or PKK (Family Welfare Program) meetings. Furthermore, this study shows that the process of transforming knowledge about Kampung Cempluk is directly conveyed through social routines. This social routine encourages the community to collectively agree on the Kampung Cempluk Festival (CVF), where social organizing is carried out in the movement process. The study results show that villagers who are known as disadvantaged groups can pattern complementary communication into symmetrical communication. Submission of concepts by village movers triggers a collective spirit among them and direct action in maximizing the implementation of CVF, and then increases social relations with other stakeholders such as university students, lecturers, and sponsorship.Keywords: communication patterns, kampung cempluk festival, social organizing, tourism. 
Hedonic Happiness of Foreign Tourists in Bali Nyoman Ariana; Made Antara; Made Budiarsa; Nyoman Sudiarta
Journal of Indonesian Tourism and Development Studies Vol. 9 No. 3 (2021)
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Abstract

There are many reasons why tourists travel or visit certain places, and chief among them is to seek happiness. For example, they feel happy when they get the hedonic experience. Unfortunately, the effect of hedonic values and tourism experiences on tourists’ happiness has thus far remained unclear. This study was aimed to analyze the effect of hedonic value on the tourist experience, prove the effect of hedonic value on tourists’ hedonic happiness, and examine the effect of tourist experience on tourists’ hedonic happiness. This research took place in Bali, and the research subjects were foreign tourists who visited Bali. The total number of respondents was 171. All structured interviews and questionnaires were performed and distributed online. Data analysis was conducted using SEM (Structural Equation Model). The research findings show the positive and significant effect of hedonic values on tourist experience. There is a positive and significant effect of tourist experience on tourist hedonic happiness. It was found that there was no direct effect of hedonic value on tourist hedonic happiness. Out of the demonstrated intervariable correlations, we managed to create the Model of Hedonic Tourist Happiness (MHTH). This study concludes that the MHTH consists of hedonic value, tourist experiences, and tourist hedonic happiness variables. This MHTH can be applied to improve tourism services in Bali, and particularly to boost the tourist experience and tourist happiness.Keywords: Bali, Hedonic Happiness, Tourists Experiences.Â