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INDONESIA
JAM : Jurnal Aplikasi Manajemen
Published by Universitas Brawijaya
ISSN : 16935241     EISSN : 23026332     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.
Arjuna Subject : -
Articles 20 Documents
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Search results for , issue "Vol. 20 No. 1 (2022)" : 20 Documents clear
EMERGING ORGANIZATIONAL CULTURE FROM THE BENEFITS AND DRAWBACKS OF FACEBOOK MESSENGER GROUP CHAT TREND IN PUBLIC SCHOOLS Salazar, Catherine Aragon
Jurnal Aplikasi Manajemen Vol. 20 No. 1 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.01.01

Abstract

The new normal in education leads to new normal practices among teachers in public schools to carry out the Department of Education Basic Education Learning Continuity Plan (BE- LCP), leading to the Facebook Messenger group chat trend in public schools. This study explores the benefits and drawbacks of this communication application as experienced by public-school teachers and aimed at understanding patterns of emerging organizational culture due to the utilization of Facebook Messenger group chats. The study utilized the phenomenological research design. Data were gathered through semi-structured one-on-one interviews and focus group discussions with randomly selected public-school teachers, and results were interpreted through thematic analysis. The study found out that the Facebook Messenger group chat trend is beneficial in convenience, accessibility, and learning delivery while its drawbacks are work-life balance, emotional-psychological, and technical. Open communication, sensitive communication, netiquette in social behavior, and technological reliance were the patterns of organizational culture emerging from using Facebook Messenger group chats. Assessment on the appropriateness of its use depending on the purpose and further innovation on its features that may fit well for its use in education and work purposes were recommended to manage its drawbacks and optimize its use in the new normal education delivery.
THE EFFECT OF ENTREPRENEURSHIP AND E-COMMERCE ON MARKETING PERFORMANCE WITH AGILITY AS INTERVENING VARIABLE Nurcholis, Lutfi; Suhendi, Chrisna; Utami, Luci Delayani
Jurnal Aplikasi Manajemen Vol. 20 No. 1 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.01.15

Abstract

This study aims to give the research gap solution by adding agility as the intervening variable on the relationship between entrepreneurship and e-commerce with marketing performance. The population in this study is the owner or manager of Muslim Clothing SMEs in Central Java. The number of samples used by 100 respondents for data collection using a questionnaire. The data analysis used is Partial Least Squares (PLS). The study results reveal that entrepreneurship, e-commerce, and agility have a significant influence on marketing performance. Agility was proven as an intervening variable on the relationship between entrepreneurship and e-commerce with marketing performance. SMEs can improve marketing performance through entrepreneurship and e-commerce and will be more effective if done by SMEs through agility. This paper suggests that the next researcher increase the population and sample of Muslim Fashion SMEs in another area. 
PILGRIMAGE TOURISM EVENTS IN INDONESIA: EXAMINING THE RELATIONSHIP OF BEHAVIORAL BELIEF, MOTIVATION TO COMPLY, ATTITUDES, SUBJECTIVE NORMS, AND INTENTION TO PARTAKE Indrianto, Agoes Tinus Lis; Oktavio, Adrie; Nugroho, Agustinus
Jurnal Aplikasi Manajemen Vol. 20 No. 1 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.01.06

Abstract

For decades, the close link between pilgrims and tourists has been recognized by medieval scholars and tourism historians and has been the subject of further research in recent years. Pilgrimage has become a phenomenal thing and is growing quite rapidly because it is considered a crucial factor for many adherents of several major religions in the world. Pilgrimage and tourism have a very close relationship. This quantitative study investigates predictors of intention to partake in pilgrimage events in Indonesia. This study adopts the purposive sampling technique in collecting data from the respondents. A total of 189 respondents participated in filling out the online questionnaire. The findings of this study indicate that the four hypotheses proposed in this study are not entirely acceptable. Attitudes do not significantly affect the intention to partake in pilgrimage events. Behavioral beliefs on attitudes, motivation to comply with subjective norms, and subjective norms on intentions to partake in pilgrimage events are three hypotheses that have significant influence. Several recommendations for future research are also outlined at the end of this study. One of them recommends exploring more predictors to identify the intention to partake in pilgrimage events as a big potential to develop pilgrimage tourism in Indonesia further.
THE ROLE OF COST REDUCTION AND INVENTORY OPTIMIZATION ON THE PARTNERSHIP IN PURCHASING AND LOGISTICS, AN EMPIRICAL STUDY OF FOOD AND BEVERAGE COMPANIES FROM INDONESIA Sutrisno, Timotius F. C. W.; Kaihatu, Thomas Stefanus
Jurnal Aplikasi Manajemen Vol. 20 No. 1 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.01.20

Abstract

Supply chain management is of primary importance in industries operating in an archipelago country like Indonesia. This study aimed to determine the effect of cost reduction and inventory optimization on the partnership in purchasing and logistics on purchasing and logistic performance. This study focuses on food and beverage manufacturing companies in Indonesia. This research uses quantitative methods and descriptive research types. The population in this study is managers of manufacturing companies in Indonesia. The questionnaires obtained were 74 respondents, then respondents who came from manufacturing companies were 50 respondents who met the research criteria. This study indicates several findings: cost reduction and inventory optimization affect the partnership in purchasing and logistics but do not affect purchasing and logistics performance. Furthermore, partnership in purchasing and logistics affects purchasing and logistic performance. The results show that the partnership strategy is essential for manufacturing companies, especially food and beverages because cost reduction and inventory optimization need to involve several companies with more resources to increase purchasing and logistic performance.
IMPLEMENTATION OF COMPENSATION POLICY AND STRENGTHENING EMPLOYEE COMPETENCY TOWARDS OPTIMIZATION OF EMPLOYEE JOB SATISFACTION Maryani, Maryani; Nurhadi, Nurhadi; Ayob, Noorseha
Jurnal Aplikasi Manajemen Vol. 20 No. 1 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.01.11

Abstract

The relationship of the variables in a study is the influence or relationship of these variables. This study aims to determine the effect of compensation and competence on job satisfaction, compensation on job satisfaction, and competence on job satisfaction. The independent variables are compensation and competence. The dependent variable is job satisfaction. The research was carried out at the Central Statistics Agency (BPS) Office of Makassar City, South Sulawesi, for approximately 2 (two) months, from May to July 2021. The population of this study was all employees who worked at the BPS Office, which was calculated for 82 people. The sampling technique was total sampling which involved all BPS employees. The type of data is primary data collected through a questionnaire. The results obtained that compensation and competence positively affect job satisfaction, compensation has a significant effect on job satisfaction, and competence has a positive but not significant effect on job satisfaction. Compensation and work competence at the Central Bureau of Statistics affects employee job satisfaction. That shows that compensation and competence are essential in employee job satisfaction. High job satisfaction can result in the company's performance going well.
REVIEW OF CUSTOMER EXPERIENCE, PERCEIVED EFFECTIVENESS OF E-COMMERCE INSTITUTIONAL MECHANISMS, AND REPURCHASE INTENTION FROM THE PERSPECTIVE OF EXPECTATION-CONFIRMATION THEORY Pakarti, Piji; Dharmmesta, Basu Swastha; Nugroho, Sahid Susilo; Sutikno, Bayu
Jurnal Aplikasi Manajemen Vol. 20 No. 1 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.01.02

Abstract

This study aims to determine how the influence of customer experience dimensions includes functionality factors and psychological factors on e-satisfaction, trust in sellers, and repurchase intentions by involving the perceived effectiveness of e-commerce institutional mechanisms (PEEIM). The sampling technique used purposive sampling with two research objects in Yogyakarta and Semarang. The number of samples is 208 respondents. Data was collected using a questionnaire instrument distributed online and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results showed that the variables of usability, communication, trust in the seller, and context familiarity had a positive effect on e-satisfaction. Social presence, product presence, interactivity, and value for money do not affect e-satisfaction. PEEIM positively affects trust in the seller. e-satisfaction directly or indirectly affects repurchase intentions. Further research is directed to develop a research model with a more detailed object focus to get a more comprehensive understanding, for example, by comparing the types of experience products and search products.
THE ROLE OF QUALITY LIFE AS A MEDIATION EFFECT OF PERCEIVED VALUE AND TOURIST SATISFACTION ON BEHAVIOURAL INTENTION Berutu, Meta Bara; Rohman, Fatchur; Sabil, Ananda
Jurnal Aplikasi Manajemen Vol. 20 No. 1 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.01.16

Abstract

Tourism is one of the fastest-growing industries in the world. It is one of the engines of global development, including in Indonesia. This research will look at important aspects that can influence tourist behavior concerning tourism places. The respondents of this research were tourists who had visited Bromo Mount using the purposive sampling technique with a total sample of 240 respondents. The method of data collection is using questionnaires and data analyzed with PLS-SEM. The results showed that perceived value and tourist satisfaction had a significant positive effect on behavioral intention. The quality of life can be a mediator between the independent and dependent variables. Quality of life is one aspect that can be improved from the emotional side that influences many aspects so that tourists can revisit the intention and word of mouth of Bromo Mount to meet the specified tourist targets. Furthermore, researchers are expected to do more extensive research by considering the aspect of QoL at the family, community, and country level.
ANALYZING MEDIATION EFFECT OF COMPETITIVE ADVANTAGE ON FIRM PERFORMANCE AS MEASURED BY TOTAL QUALITY MANAGEMENT AND SUPPLY CHAIN MANAGEMENT Ramlawati, Ramlawati; Murniati, Sitti; Haditomo, Alfabetian Harjuno Condro; Mambuhu, Nurmawati; Indriakati, Andi Jenni; Fitriana, Fitriana
Jurnal Aplikasi Manajemen Vol. 20 No. 1 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.01.07

Abstract

The objective of this research is to examine 4 (four) variables, respectively total quality management, supply chain management, competitive advantage, and firm performance. The research type is quantitative. Statistic data were analyzed using SmartPLS version 3.0. The subject of research was book writers at Optima Publikasi Literasi Makassar. The research was done in Optima Publikasi Literasi Makassar, which published and printed books. The research population comprised of book writers at Optima Publikasi Literasi Makassar, which as of November 2020 was counted for 334. Slovin Equation was used on the population, which produced 77 respondents as a research sample. Primary data were collected through a questionnaire. The results showed that better total quality management has an optimization effect on competitive advantage. Better supply chain management delivers a high competitive advantage. Better total quality management has an optimization effect on firm performance. Better supply chain management optimizes firm performance. High competitive advantage has optimization effect on firm performance by improving innovative capacity and increasing competitiveness. Better total quality management optimizes firm performance through competitive advantage by improving firm aspects relating to quality control and competitiveness. Better supply chain management optimizes firm performance through high competitive advantage. Better total quality management has implications for increasing the competitiveness and performance of the company.
THE EFFECT OF PERCEIVED USEFULNESS, PERCEIVED EASE OF USE, AND SOCIAL INFLUENCE TOWARD INTENTION TO USE MEDIATED BY TRUST Kurniawan, Ilham Agung; Mugiono, Mugiono; Wijayanti, Risna
Jurnal Aplikasi Manajemen Vol. 20 No. 1 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.01.12

Abstract

This research analyses the effect between perceived usefulness, perceived ease of use, social influence, trust, and intention to use on a digital zakat application at Malang City. The object of this research utilizes people who are 23 years of age and over. Besides, they are required to have income, know about a digital zakat application, and are required to pay zakat using the application. This research used a nonprobability sampling method with a purposive sampling technique of 104 respondents. It also utilized smartPLS 3.0 as data analysis. The research instruments involve the inner model test, outer model, conversion path diagram, and hypothesis testing. The result of the analysis reveals perceived usefulness, perceived ease of use, social influence, and trust explicitly affect intention to use the digital zakat application. Trust can mediate the influence of perceived usefulness, perceived ease of use, and social influence toward intention to use. Social Influence and Trust have a dominant influence on intention to use. In this case, service facility providers can promote digital zakat applications through any media to reach potential consumers. It can help them give some recommendations about the use of zakat applications. Moreover, it will help create trust in consumers about using digital zakat applications.
EXPLORING STAKEHOLDERS EXPERIENCES AND CHALLENGES ON THE PRINTED MODULAR DISTANCE LEARNING MODALITY AMIDST COVID19 PANDEMIC Palad, Ingrid A.
Jurnal Aplikasi Manajemen Vol. 20 No. 1 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.01.03

Abstract

The unprecedented outbreak of novel coronavirus brought disruptions to people's lives. Schools were closed due to the imposed different community quarantine. The Department of Education collaborates with different stakeholders to develop a Basic Learning Continuity Plan. Schools used different learning modalities based on the parent's and students' capacity. The study wants to find out the experiences, challenges or difficulties, and suggestions of five school stakeholders in the province of Quezon. This study used a qualitative method through semi-structured interviews. The researcher found out that training and seminars provided by the department of education to all teachers made them confident in implementing printed modular distance learning modality. Monitoring and evaluating learners' progress are some of the most challenging parts in implementing printed modular distance learning as claimed by the teacher-respondents. Communicating with students and parents is one of the challenges faced by the teachers due to limited internet signals in the area. The majority of the learners do not have gadgets like smartphones and laptops. Collaborations and strong partnerships with parents and colleagues helped the teachers cope with the mentioned challenges. For the parents, the most challenging part was establishing routine among their children in studying. Assistance from relatives, searching the internet and using other learning resources like books and asking for assistance from the teachers help the parents face the challenges they encountered. For the student's they find it hard to study alone the module. Some lesson needs to be explained to them to understand well. Performance tasks were among the student's preferences in implementing printed modular distance learning. Parents' and relatives' assistance helps the learner in doing activities. Using books and other supplementary materials and searching on the internet also help the learners do the activities stated in the modules.

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