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INDONESIA
JAM : Jurnal Aplikasi Manajemen
Published by Universitas Brawijaya
ISSN : 16935241     EISSN : 23026332     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.
Arjuna Subject : -
Articles 20 Documents
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Search results for , issue "Vol. 20 No. 2 (2022)" : 20 Documents clear
PREDICTING CORPORATE BANKRUPTCY IN INDONESIA'S TRANSPORTATION INDUSTRY Surwanti, Arni; Fauzi, Ramdan; Masruki, Rosnia
Jurnal Aplikasi Manajemen Vol. 20 No. 2 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.06

Abstract

This study predicts the potential bankruptcy of transportation firms listed on the Indonesia Stock Exchange in 2014-2019. Three prediction models are modified Altman Z-score, Springate Score, and Zmijewski Score. This study also aims to determine the determinants of bankruptcy according to the three models. Archival techniques are used to collect data. Based on the modified Altman Z-score, 65 companies are in the potentially bankrupt category, while 39 companies are healthy. According to the model, the determinants of bankruptcy are profitability and market value. Based on the Springate model, there are 115 firms in the potentially bankrupt category and 17 companies in the healthy category. The determinants of bankruptcy are working capital, profitability, and activity. Zmijewski's model suggests that 111 firms are healthy and 21 are in the bankrupt category. It shows that profitability and solvency are significant predictors of bankruptcy. This paper is a compilation of the concerns surrounding corporate bankruptcy risk, issues that each company manager should be aware of to secure business continuity. Investors also need to consider this company's bankruptcy prediction analysis to determine investment choices. The government also needs to evaluate the policy for the transportation industry.
THE EFFECT OF ENTREPRENEURSHIP EDUCATION AND FAMILY ENTREPRENEURSHIP ON STUDENT ENTREPRENEURSHIP INTENTION Mawardi, Mukhammad Kholid; Sahputri, Rindi Ardika Melsalasa
Jurnal Aplikasi Manajemen Vol. 20 No. 2 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.20

Abstract

This study examines the relationship between entrepreneurship education and students' intentions and tests students to moderate the effects of students' perceived experience and family entrepreneurial orientation, which can strengthen or weaken the effect of entrepreneurship education on intention. This study also evaluates why Indonesian students become entrepreneurs and the important contributing factors and barriers to doing so. Data were collected from 584 vocational students at an Indonesian state university. All tests, including descriptive statistics and ordinary least squares regression, were analyzed using Stata 15.0, which effectively analyzes extensive sample surveys. The results prove a higher level of entrepreneurial intention in students from families oriented and experienced in entrepreneurship. Our results also reveal that student experience and having friends who become entrepreneurs reduces entrepreneurial intentions, but the difference is not statistically significant. Despite expanding research on education and entrepreneurial intention, the relationship between perceived experience, family entrepreneurial orientation, and students' entrepreneurial intentions has not been studied adequately, especially in the Indonesian context. But the difference was not statistically significant.
MEDIATION ROLE OF ORGANIZATIONAL COMMITMENT BETWEEN WORK COMPETENCY AND INCREASED EMPLOYEE PRODUCTIVITY Sutarman, Asep
Jurnal Aplikasi Manajemen Vol. 20 No. 2 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.09

Abstract

This study analyzes employee competence and organizational commitment to increasing employee productivity as a research sample of 300 respondents. Structural Equation Modeling with AMOS version 20.0 was used to test the hypothesis and the Sobel Test formula to test the mediating role of research. The study results reveal that work competence and organizational commitment partially and significantly affect employee work productivity. The analysis also found that organizational commitment has the greatest influence on increasing employee productivity. Based on the mediation analysis, it was also found that organizational commitment positively mediates the significant effect of work competence on employee productivity. This research can contribute to future research, especially in human resource management and organizational behavior, especially in Indonesia. As a research policy, firm executives are strengthening their commitment to paying attention to employee competency, particularly incompetence and behavior. To strengthen core competencies, the company's leadership must cultivate the firm's core values, and then, in behavioral competence, the company leadership must be able to motivate people so that their work productivity grows.
IMPROVING CUSTOMER LOYALTY WARDAH BRAND THROUGH BRAND IMAGE AND PRICE FAIRNESS: CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE Junaedi, Achmad Tavip; Wijaya, Evelyn; Santoso, Pamuji Hari; Chandra, Stefani
Jurnal Aplikasi Manajemen Vol. 20 No. 2 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.14

Abstract

This research aimed to analyze the effect of brand image and price fairness on Wardah brand customer loyalty with customer satisfaction as an intervening variable. The data used was primary data collected using a questionnaire containing 21 questions. The number of respondents was 165 respondents consisting of Customers who made repeated purchases of Wardah products in Pekanbaru City. The data were analyzed using path analysis with the help of the PLS program. The results showed that brand image and price fairness positively and significantly affected customer satisfaction. The brand image had an insignificant effect on customer loyalty. Price fairness and customer satisfaction positively and significantly affect customer loyalty. Brand image intervened by customer satisfaction had a positive and significant effect on customer loyalty. The last one is price fairness intervened by customer satisfaction had an insignificant effect on customer loyalty. Thus, companies should maintain customer satisfaction to reinforce customer loyalty and gain a larger market share.
THE ROLE OF INNOVATIVE CITIZENSHIP BEHAVIOR IN IMPROVING EMPLOYEE PERFORMANCE Fitrio, Tomy; Indra Saputra, Raja Marwan; Dewi, Puspa; Astarina, Ivalaina
Jurnal Aplikasi Manajemen Vol. 20 No. 2 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.05

Abstract

This paper takes the dynamic capabilities (DCs) theory as a theoretical perspective to investigate the role of innovative citizenship behavior as a mediation model in the effect of organizational commitment and culture on the performance of Bank X employees in Indonesia empirically. The data were collected from 340 people and processed using Structural Equation Modeling (SEM). The study proposed innovative citizenship behavior as a strategy for improving employee performance based on the concept of organizational citizenship and innovative behavior. The results showed that organizational commitment and culture mediated by innovative citizenship behavior improve employee performance. That supports the hypothesis of the importance of innovative citizenship behavior in enhancing employee performance. These results strengthen the theory of dynamic capabilities (DCs), which states that reconfiguring internal drive, in this case, employees increases the company's competitive advantage in a dynamic environment.
DEVELOPMENT OF EMPLOYEE PERFORMANCE MODEL BASED ON TRANSACTIONAL LEADERSHIP, COMPETENCY, AND JOB SATISFACTION Darmanto, Susetyo; Supriyadi, Yan
Jurnal Aplikasi Manajemen Vol. 20 No. 2 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.18

Abstract

This study aims to analyze the effect of transactional leadership style and employee competence on the performance of Miclyn Express Offshore Pte.Ltd employees either directly or indirectly through job satisfaction. The populations in this study are all employees who work at Miclyn Express Offshore Pte. Ltd. The sample used is employees with a total of 73 respondents, and the sampling technique used is stratified random sampling. The data sources used are primary data, with a questionnaire data collection method. The analytical technique used is path analysis and the Sobel test. The results obtained that transactional leadership style and competence had a positive and significant effect on job satisfaction. Transactional leadership style and competence had a positive and significant effect on employee performance, and job satisfaction had a positive and significant effect on employee performance. Based on the Sobel test, it was found that job satisfaction can mediate the effect of transactional leadership style and competence on employee performance. Management must continue to pay attention to the abilities possessed by each employee, especially in terms of increasing self-confidence, theoretical ability, practical ability, expertise, and consistency of each employee, so that it will have an impact on improving their performance.
MULTICULTURAL-BASED MANAGEMENT OF CULTURING TOLERANCE VALUES IN ELEMENTARY SCHOOL Suryaman, Suryaman; Suharyanto, Suharyanto
Jurnal Aplikasi Manajemen Vol. 20 No. 2 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.16

Abstract

Character education is an endeavor that helps help people understand, care about, and act on core ethical values. This study aims to describe the management of teaching tolerance values in elementary schools. The location of this research is SD Pembangunan Jaya 2 Sidoarjo. The research method used is descriptive qualitative research. The result is that through social interaction, students learn to respect other religions so that students have a tolerant attitude. Schools give students the freedom to embrace their respective religions, and they understand the importance of tolerance for students of different ethnicities, races, ethnicities, and religions. Principals instill the values of tolerance by acting as managers, leaders, educators, administrators, and supervisors. Teachers instill values of tolerance through classroom learning, daily activities, examples, suggestions, habituation, and extracurricular activities. The resulting forms of tolerance include: recognizing the rights of everyone, respecting the beliefs of others, do not impose religion on others, living in harmony and peace among human beings, having the spirit of the Pancasila philosophy, and help each other. The findings of this study can be used as input for effective teaching and learning activities in multicultural-based schools. Multicultural-based schools require special attention from the principal because they are prone to conflict. Schools create a conducive climate in transforming the values of tolerance in multicultural-based elementary schools.
CREDIT RISK MANAGEMENT CONTROL ON SME SEGMENT: STUDY CASE OF XYZ BANK BRANCH SURABAYA Mayasari, Ludmila; Harianto, Eric; Mas’ud, Riduan; Albazi, Uzair; Nursaid, Nursaid
Jurnal Aplikasi Manajemen Vol. 20 No. 2 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.17

Abstract

The study is conducted to explain the suitability of credit risk control management to minimize the non-performing loans at XYZ Bank Branch Surabaya as stipulated by the Basel Accord Committee in Financial Services Authority Regulation No. 18/PJOK.03/2016 about the Implementation of Risk Management for Commercial Banks. Based on the Basel III guidelines, credit risk management includes seven mechanisms. The seven mechanisms are the policy framework, credit risk rating framework, credit risk limits, credit risk modeling, credit risk mitigation, credit audits, and loan review mechanisms. The study uses a qualitative study by the case study approach. The results showed that the control of credit risk management implemented by Bank XYZ Surabaya Branch to minimize non-performing loans to individual debtors in the SME segment had not run effectively. It was primarily about the evaluation of credit risk, which led to the emergence of a new set of risks such as errors in credit risk evaluation, target market losses and ineffective allocation of loan funds, and inadequate strategies for collecting net credit to customers. The study also provides several recommendations for credit risk management as the strategy to reduce the risk of lending to individual debtors in the SME segment at XYZ Bank Branch Surabaya.
DOES INFORMAL LEARNING BRIDGE A RELATIONSHIP BETWEEN PUBLIC HEALTH EMPLOYEE MOTIVATION AND JOB SATISFACTION TOWARD PERFORMANCE? Suryosukmono, Gerry; Praningrum, Praningrum; Pareke, Fahrudin Js
Jurnal Aplikasi Manajemen Vol. 20 No. 2 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.11

Abstract

This study examines and analyzes the significant positive effect of job satisfaction and motivation on employee performance mediated by informal learning. The population of this study was employees of the Ministry of Health who worked in the Bengkulu Province based on the Ministry of Health Polytechnic and the Class III Port Office of Bengkulu Province. The number of respondents amounted to 100 people. The study was analyzed using the Structural Equation Modeling (SEM) method with PLS 3 analysis tool. Based on the research conducted, we found that job satisfaction had a significant positive effect on informal learning and employee performance directly. On the other hand, motivation positively affects performance, although it cannot affect performance. In addition, informal learning can also positively impact improving performance directly. However, informal learning cannot mediate job satisfaction and motivation in improving employee performance in the mediating relationship. This study provides implications for informal learning through informal discussions in the form of constructive feedback between leaders as mentors and employees, which are expected to motivate to improve employee performance on an ongoing basis.
AN EXAMINATION OF CUSTOMER SATISFACTION TOWARD ONLINE FOOD SHOPPING DURING COVID-19 PANDEMIC Wahyuningsih, Wahyuningsih; Nasution, Hanny; Roostika, Ratna; Yeni, Yulia Hendri
Jurnal Aplikasi Manajemen Vol. 20 No. 2 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.02

Abstract

Customer satisfaction has been considered a key strategic indicator to enhance marketing performance. This study was conducted to compare the satisfaction level of consumers toward online food shopping based on generational differences. The data were collected from consumers who purchase food from the restaurant using the online application across Indonesia. The cross-sectional data were collected utilizing an online questionnaire using Google online application. A total of 445 responses were found to be valid. Descriptive statistics analysis and independent sample T-test were employed to describe behavior in purchasing food online and the difference in customer satisfaction perceived by two generational cohorts. The results show that Gen Y and Gen Z have a significantly different levels of satisfaction. Gen Y feels a higher level of satisfaction than Gen Z. The managerial implications for restaurant managers and service providers are offered. Future research might investigate customer satisfaction for other generational cohorts, for instance, Baby Boomers, generation X, and others. In addition, future research might be conducted for different cultural backgrounds by adding other variables (eWOM, loyalty, marketing performance) resulting from customer satisfaction.

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