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INDONESIA
JAM : Jurnal Aplikasi Manajemen
Published by Universitas Brawijaya
ISSN : 16935241     EISSN : 23026332     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.
Arjuna Subject : -
Articles 1,535 Documents
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Pengaruh Variabel Fundamental Terhadap Struktur Modal Dan Dampaknya Terhadap Nilai Perusahaan Utomo, Prastyo; Djumahir, .
Jurnal Aplikasi Manajemen Vol. 11 No. 3 (2013)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

This study aims to examine the influence of fundamental variables that measured by profitability, firm size, growth opportunities, assets structure, non-debt tax shield and earnings volatility on the capital structure and analyze the effect of capital structure on firm value. Data analysis was performed on textile and garment companies listed in Indonesia Stock Exchange during the period 2005-2012. Results of data analysis using a two-stage regression analysis showed that profitability, asset structure and earnings volatility has significant effect to capital structure, while no significant effect was found between firm size, growth opportunities and non-debt tax shield against the company's capital structure. Results of this study also found that capital structure didn’t have significant effect to firm value.
Pengaruh Bauran Pemasaran (Marketing Mix) terhadap Keputusan Menggunakan Jasa Rawat Jalan di Rumah Sakit Bina Sehat Jember Ulfah, Maria; Rachmi, Asih Tri; Yuniarinto, Agung
Jurnal Aplikasi Manajemen Vol. 11 No. 3 (2013)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

This study aims to figure out the general description of marketing mix including: product, price, place, promotion, people, process and physical evidence, that is related to the decision to utilize outpatient services at Bina Sehat Hospital Jember; besides, this research also aims to figure out  both simultaneous and partial influences of  marketing mix on  the decision to utilize outpatient service of Bina Sehat hospital Jember. The study conducts analytical survey (non experimental) with a cross-sectional approach on 80 patients of polyclinic Bina Sehat hospital  Jember. The sample is taken using purposive sampling technique. The Independent variables are product, price, place, promotion, people, process and physical evidence; whereas, the dependent variable is decision to utilize outpatient service at Bina Sehat hospital Jember. The variables are measured by questionnaires instrument. The study is conducted  at outpatient polyclinic Bina Sehat hospital Jember. Formerly, before the questionnaire is used, the researcher tests its validity and reliability. The instrument's validity utilizes product moment correlation; while the reliability test uses Cronbach alpha method. The data are analyzed by utilizing multiple linear regression analysis.The study reveals that marketing mix simultaneously and significantly affects the decision of taking outpatient services at Bina Sehat hospital Jember. The Ris 0.809; it implies that the ability of  the independent variables consisting of Products (X1), Price (X2), Place (X3), Promotion (X4), People (X5), Process (X6) and Physical Evidence (X7), is able to explains the variability of dependent variable, which is the decision to utilize outpatient service (Y), as much as 80.9%. The rest, or 19.1%, is explained by other independent variables which are not observed in this study. Product,place, promotion, people and physical evidence affect the decision to utilize services of Bina Sehat hospital; meanwhile, price and process variables do not significantly affect the decision to utilize outpatient services. The dominant dependent variable which affects the decision to utilize outpatient services (Y) is  product (X1) as it counts for 29.94%; in addition, the other influence comes from physical evidence (X7) which counts for 18.77%, place (X3) which counts for 14.76 %, promotions (X4) which counts for 12.10%, People (X5) which counts for 9.72%, Process (X6) which counts for 3.94% ,and Price (X2) which counts for 0.55%
Pengaruh Strategi Resource-Based terhadap Keunggulan Bersaing yang Dimediasi oleh Orientasi Kewirausahaan (Studi pada Usaha Kecil Menengah Sasirangan Kota Banjarmasin) Putra, Defin Shahrial; Djazuli, Atim
Jurnal Aplikasi Manajemen Vol. 11 No. 3 (2013)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

This research aims to examine and analyze the effects of resource-based strategy towards the orientation of entrepreneurship and small and medium enterprises competitive advantage, as well as test and analyze the effect of entrepreneurial orientation on the competitive advantage of small to medium-sized sasirangan. As well as test and analyze the effect of entrepreneurial orientation on the competitive advantage of small to medium-sized sasirangan. The study also tested and analyzed the effect of entrepreneurial orientation on indirect resource-based strategy of medium-small business competitive advantage sasirangan. This research sample of 37 medium-small business sasirangan in the city of Banjarmasin taken with Census and sampling methods were analyzed by using the method of Partial Least Square (PLS). The findings in this study are the effects of resource-based strategy in the entrepreneurial orientation variables will be reinforced to create sustainable competitive advantage on small and medium enterprises. Entrepreneurial orientation's influence and the presence of small and medium enterprises competitive advantage sasirangan. The findings in this study, there is an indirect effect of entrepreneurial orientation on resource-based strategy of medium-small business competitive advantage sasirangan in the city of Banjarmasin.
Pengaruh Kualitas Pelayanan dan Harga terhadap Kepuasan dan Loyalitas Pelanggan (Studi pada Pasien Rawat Inap di Rumah Sakit NU Tuban) As'ad, Achmad Shofiyyuddin; Noermijati, .
Jurnal Aplikasi Manajemen Vol. 11 No. 3 (2013)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

This study aims to analyze the impact of service quality and price on customer satisfaction and customer loyalty, as well as the influence of customer satisfaction on customer loyalty in hospital inpatients NU Tuban. Technical analysis of the data in this study using the Partial Least Square ( PLS ).The results showed that the quality of service and price positive and significant impact on customer satisfaction, as well as indirect effect on customer loyalty through customer satisfaction. Customer satisfaction is positive and significant effect on customer loyalty.
Analysis of Material Handling Flow Process on Tin Smelting: a Case Study in Indonesia S, Eko Zunianto; Adhiutama, Akbar
Jurnal Aplikasi Manajemen Vol. 11 No. 3 (2013)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

Indonesia is one of the largest tin producers in the world. Tin industry is growing and flourishing in Indonesia. In Indonesia, the processing of tin ore to tin metal uses reverberatory furnace. Effectiveness on flow of material handling process becomes the determining factor in keeping Work in Process (WIP) mate rial inventory levels and increasing productivity. The purpose of this study is to analyze the flow of material handling processes in order to minimize WIP material inventory and increase productivity. Value Stream Mapping (VSM) is used as a tool to analyze the process flow. Direct field observations and analysis of production data are developed into current VSM. The result reveals that there are some wastes or muda in the process flow. One of the occurring wastes is on the lead time process of the WIP handling which is longer than the cycle time of melting process; therefore, this causes an accumulation of WIP material that results in productivity decreasing of the tin production. Waste elimination can trim the processing time of WIP material handling so that it will be able to reduce the accumulation of WIP material as much as 53% and increase tin production by 5%
Pengaruh Kepemilikan Institusional, Arus Kas Bebas terhadap Kebijakan Dividen dan Volatilitas Harga Saham (Studi pada Perusahaan Manufaktur yang Terdaftar di BEI) Prabowo, Satriya Candra Bondan; Salim, Ubud
Jurnal Aplikasi Manajemen Vol. 11 No. 3 (2013)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

The manufacturing company’s ability to face economic fluctuation finally influences the policy making, including dividend policy; also, the ownership composition of manufacturing companies in Indonesia that mostly are dominated by institution attracts a research on investigating the agency relation in the developing countries. It is due to that agency theory initially occurs at developed countries in which the stock ownership is spread , not like in Indonesia. Among the manufacturing companies that are listed at Indonesian Stock Exchange, only a few stockholders that have incentive and ability to control and monitor the management’s decision and activities; thus, the agency problem will emerge so that dividend becomes an important issue which influences the company stock’s price volatility. The research aims to 1) know the influence of institutional ownership to dividend policy 2) know the influence of free cash flow to dividend policy 3) know the influence of institutional ownership to stock price volatility, 4) know the influence of free cash flow to stock price volatility 5) know the influence of dividend policy to stock price volatility, 6) know the influence of institutional ownership to stock price volatility through dividend policy, and 7) know the influence of free cash flow to stock price volatility through dividend policy. This is an explanatory research as it explains the causal relationship among researched variables through hypothesis testing. The research samples are 12 manufacturing companies. Further, the data analysis is conducted by using path analysis. The results of the research are 1) institutional ownership directly influences dividend policy, 2) free cash flow directly influences dividend policy, 3) institutional ownership does not directly influence stock price volatility, 4) free cash flow directly influences stock price volatility, 5) dividend policy directly influences stock price volatility 6) dividend policy is able to mediate institutional ownership’s influence on stock price volatility, and 7) dividend policy is able to mediate the free cash flow’s influence on stock price volatility.
Pengaruh Leverage dan Investasi terhadap Nilai Perusahaan (Studi pada Perusahaan Makanan dan Minuman di Bursa Efek Indonesia) Solikahan, Eka Zahra; Ratnawati, Kusuma; Djawahir, Achmad Helmy
Jurnal Aplikasi Manajemen Vol. 11 No. 3 (2013)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

This study was aimed to analyze the effect of leverage on firm value, the effect of leverage on investment, the effect of investment on firm value and effect of leverage on firm value through investment. The research was conducted in the food and beverage companies listed on the Indonesia Stock Exchange (BEI), consisted of 15 companies from 2007 through 2011. The analysis used was PLS (Partial Least Square). The study result showed that leverage variable influenced on the firm value, leverage didn't influence on the investment and investment variable influenced on the firm value but leverage didn't influence on the firm value through investment.
Pengembangan dan Kebijakan Sektor Informal Malam di Kalimantan Selatan Misransyah, .; Witanti, Sri
Jurnal Aplikasi Manajemen Vol. 11 No. 3 (2013)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

This research aims to 1) Explain how the difference correlation between scale of business activities with development of the amount of credit has been given to Informal evening Sector. 2) Explain how the correlation of capital factor, experience, education, labor, hours of work , revolving working capital that affect on the acceptance of rupiah per month in Informal evening Sector at South Kalimantan. 3) Explain how the correlation of knowledge factors, talent and expertise that affect on the entrepreneurship on informal evening sector at South Kalimantan. This research is a descriptive research type (Descriptive Research) and the explanations research type (Explanatory Research) that conducted by Analysis Secondary Data and Primary Data. Primary data collection was conducted by the Research Methods which were analyzed using descriptive statistical analysis (tablature) and Differential (Differences Testing and double Regression) With Social Research Statistics Program Version 17.0 . (Santoso , 2009). Areas of this research carried out in South Kalimantan as many as 14 fair consists of: Banjarmasin 7 Fair, Banjarbaru 3 fair andMartapura 4 fair, with a population of 627 people in the informal evening sector at Banjarmasin, while the fair at Banjarbaru and Martapura as much as 423 people in the informal sector. Sample required as much as 150 respondents that randomly selected (purposive random sampling) and is considered representative to represent the population to be studied. This research analyzed with qualitative and quantitative is a form Description and Explanatory research on the informal evening sector in South Kalimantan. The results of this research showed, 1) Dominated by male workers who are married, have dependents, aged 20-30 years, with a high school education or equivalent and they are majority from South Kalimantan, 2) To develop and the informal evening sector policy that effective administration of the loans granted by financial institutions is the credit amount > Rp5.000.000, - thereby increasing public acceptance of the informal evening sector, the greater the amount of loans to the entrepreneur informal evening sector, then the greater acceptance will be received by the public who engaged in the informal evening sector in South Kalimantan, 3) factors working capital and labor are influence. Not Influential Factors of experience, education, labor, hours of work and the business turnover of the informal evening sector enterprises reception at South Kalimantan, 4) factors working knowledge, talent and expertise affect the entrepreneurship in informal evening sector at South Kalimantan.
Kualitas Layanan, Citra dan Pengaruhnya terhadap Loyalitas melalui Kepuasan Pelanggan (Studi Pada PT Bank Bni 46 Sentra Kredit Kecil Surabaya) Saputra, Falla Ilhami
Jurnal Aplikasi Manajemen Vol. 11 No. 3 (2013)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

The purpose of this study was to determine whether the quality of services can significantly affect customer satisfaction, to determine whether the image and service quality can significantly affect customer satisfaction, to determine whether the image and customer satisfaction can significantly affect customer loyalty, to determine whether customer satisfaction can significantly affect customer loyalty, to determine whether citran and service quality can significantly affect customer loyalty mediated by customer satisfaction. The result showed that Image positive and significant impact on customer satisfaction with the value (B) of 0,560. Service Quality positive and not significant impact on loyalty with the value (B) of 0,107. Image negative and significant impact on loyalty with the value (B) of -0,306. Customer satisfaction positive an significant impact on loyalty with the valeu (B) of 0,857. The indirect significant of service quality on loyalty through customer satisfaction of 0,243 and Image on loyalty through customer satisfaction of 0,480.
Pengaruh Pengorbanan Nasabah (Customers’Sacrifice) dan Kualitas Pelayanan terhadap Kepuasan dan Loyalitas Nasabah (Studi pada Nasabah Funding BII Maybank Kantor Cabang Malang) Hellyani, Catharina Aprilia; Rohman, Fatchur; Andarwati, .
Jurnal Aplikasi Manajemen Vol. 11 No. 3 (2013)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

This research aims to examine and confirm empirical evidence on: (1) the impact of Customer Sacrifice towards Customer Satisfaction on BII Maybank Malang Branch. (2) the impact of Service Quality towards Customer Satisfaction on BII Maybank Malang Branch. (3) the impact of Customer Satisfaction toward Customer Loyalty on BII Maybank Malang Branch. Practically, the results of this research are expected to be usable for BII Maybank management particularly in Malang Branch as a guidance or reference in making banking services policy or program innovations that attract customers. The research population is BII Maybank Malang Branch's customers that have joined the bank for at least 1 year and still have an active account. The number of sample is 80 respondents. The respondents are chosen by using nonprobability sampling called as purposive sampling technique. Method analysis used in this research is GSCA analysis. The result of this research indicates that: (1) Customer Sacrifice has negative but significant impact on Customer Satisfaction. (2) Service Quality has positive and significant impact on Customer Satisfaction. (3) Customer Satisfaction has positive and significant impact on Customer Loyalty.

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