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JAM : Jurnal Aplikasi Manajemen

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Published by Universitas Brawijaya

ISSN : 16935241 EISSN : 23026332 DOI : -

Core Subject : Science,

Decision Sciences, Operations Research & Management

Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.

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Articles 1,535 Documents

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THE ROLE OF SCHOOL PRINCIPAL AND SCHOOL SUPERVISORS IN IMPROVING TEACHER COMPETENCY IN THE APPLICATION OF LEADING SAINTIFIC APPROACH IN VOCATIONAL HIGH SCHOOL Purwanto, Djandji
Jurnal Aplikasi Manajemen Vol. 15 No. 3 (2017)
Publisher : Universitas Brawijaya, Indonesia

The purpose of this study examines the role of School Principal and school supervisors in improving teacher competence. The population in this study are teachers of Vocational High School in Malang City consisting of 20 vocational schools as many as 1488 teachers, with a sample of 94 teachers. The analysis used is multiple regression. The results showed that the role of the school principal and the role of school supervisors has a significant relationship with teacher competence. The Principal of Vocational High School in Malang City, always share the knowledge that has been obtained in the world of teaching to the teachers and improve the quality of leadership especially in supervising to improve the professional competence of teachers and teachers should be more active in following the training activities, so that the training they follow can really be useful and increase their professional competence.

ROLES AND FUNCTIONS OF TRANSFORMATIONAL LEADERSHIP IN IMPROVING THE PASKIBRA HIGH SCHOOL ORGANIZATION PERFORMANCE Anam, Choirul; Thoyib, Armanu; Djawahir, Achmad Helmy
Jurnal Aplikasi Manajemen Vol. 16 No. 2 (2018)
Publisher : Universitas Brawijaya, Indonesia

This study aims to reveal and give meaning to Transformational leadership based on perception by informants in paskibra(Flag hoisting troops) at High School.This study is a qualitative research with case study approach. This study was conducted on the paskibra SMA Laboratorium Universitas Negeri Malang (UM Laboratory School). Informants in this study amounted to ten informants who are in paskibra SMA Laboratorium UM. Data collection is done by interview, observation, and documentation. Data analysis includes data collection, data reduction, data presentation, interpretative data, and conclusion. The results show that the first proposition is individualized consideration formed by coaching, nurturing, respecting others, and organizational values. In the second proposition is idealized influence formed with confidence, commitment, loyalty, and professional. Next, the third proposition is intellectual stimulation formed by coordination, stimulation, fighting power, work ethic, and support. Furthermore, the fourth proposition is inspirational motivation formed with philosophy, ideas, motivation, vision and mission, and sharing. the fifth proposition of attributed charisma is formed by the soul of leadership, responsible, and communicative. the sixth proposition is that the Organizational Performance of paskibra is reflected by internal performance and external performance. Researchers also found in the process of the formation of components of Transformational leadership through education (learning and experience). Transformational leadership components of each individual or group have the ability to an organizational performance of paskibra can be implemented properly by members. This finding is related to one of the theories of education, namely experience learning and ability theory.

Interpersonal Competence, Entrepreneurial Characteristics as Market Orientation Basis and Micro and Small Enterprises in Start-up Business Phase Abraham, Fenri; Tupamahu, Stevi
Jurnal Aplikasi Manajemen Vol. 14 No. 4 (2016)
Publisher : Universitas Brawijaya, Indonesia

This study aims to examine the effect of direct and indirect influence interpersonal competence, entrepreneurial characteristics towards market orientation and business performance of micro and small enterprises in the start-up phase of business. This research is a study explanatory, the unit of analysis is the micro and small enterprises in the start-up phase of a business in the city of Ambon. The samples using non-probability sampling methods (purposive sampling), the selection of the sample in this study using sampling techniques judgment sampling, the number of samples in the study as many as 128 units. Data analysis using inferential statistical tool that is Path Analysis. The results of the study explains that entrepreneurs interpersonal competence affect market orientation, entrepreneurial characteristics affecting the market orientation. Interpersonal competence entrepreneurs directly affect business performance. Entrepreneurial characteristics directly influence business performance. Market orientation affects the performance of small businesses and micro-enterprises that are in the start-up phase of business. Market orientation proved to mediate the effects of interpersonal competence and entrepreneurial characteristics on the performance of small businesses and micro-enterprises that are in the start-up phase of a business in the city of Ambon.

ANALYSIS OF THE OPTIMIZATION OF THE IMPLEMENTATION OF SERVICE MARKETING MIX ON STUDENT'S SATISFACTION Basari, Moch. Aziz; Usmar, Dani; Kader, Mukhtar Abdul
Jurnal Aplikasi Manajemen Vol. 15 No. 1 (2017)
Publisher : Universitas Brawijaya, Indonesia

This study aims to analyze how much influence the marketing mix to the satisfaction of Students of the Faculty of Economics, Galuh University of Ciamis. Marketing Mix Services by combining Price (X1), Place (X2), Process (X3), People (X4) and Physical Evidence (X5) in synergy to affect student satisfaction and analyze which of the five marketing mix that most influence on student satisfaction. Methods of data collection method used in this research Field Research (observation, interviews, and questionnaires) and using a Likert scale and the determination of the sample used was accidental sampling as many as 96 samples. With the method simple and multiple linear regression. The results are partially Price (X1): 15:46%, Place (X2): 18:36%, Process (X3): 39.22%, People (X4): 36.24% and Physical Evidence (X5): 61.82%, and simultaneously at 68.09%. 31.91% influence of other variables. By using SPSS shows of the five components of marketing mix variables only place (X2) and Physical Evidence (X5) positive and significant impact on student satisfaction (Y), because the level of significance of <0.05, while the variable price (X1), process (X3) and people (X4) effect on student satisfaction (Y), but not significant. Due to the significance level above 0.05 (> 005).

POLICY AND STRATEGY OF HUMAN RESOURCE DEVELOPMENT FOR GOVERNMENT OFFICIALS IN BORDER REGIONS Azzuhri, Misbahuddin; Asri, Syachrumsyah
Jurnal Aplikasi Manajemen Vol. 15 No. 4 (2017)
Publisher : Universitas Brawijaya, Indonesia

Local government officials are required to have sufficient quality and high professionalism to be able to carry out the governmental tasks and community development in order to provide excellent service to the community. The purpose of this study is to identify the application of the principles of human resource management (HRM) on the government officials in East Kalimantan border region and to know the needs of human resource of government officials, both in terms of quantity and quality.This research was conducted in Nunukan, Malinau and West Kutai. By using descriptive quantitative approach,this study found statement of the respondents, such as regarding the recruitment process which still did not meet the expectation. In addition, the staff placed in the border region does not have adequate ability to perform the task given. Furthermore, the development process of human resource has been good; however,the sanction and reward given are still not good.From the results of this study, it can be concluded that in general, human resource management in border regionhas been done, but there is still a shortage of the number of personnel workin the borderregion. Quantitatively, itstill needs improvement, given the wide border area with great number of the people,so that the ratio between the officials and area of service is not balance.This study suggeststhat human resource management of government officialsin border areashould be done as one of the successes and efforts in order to improve public services for the community; therefore, itshould be conducted seriously.

Pengaruh Motivasi Kerja terhadap Kinerja Dokter dalam Kelengkapan Pengisian Rekam Medis dengan di Moderasi Karakteristik Individu (Studi di Rumah Sakit Islam Unisma Malang) Lihawa, Cicilia; Noermijati, .; Rasyid, Harun Al
Jurnal Aplikasi Manajemen Vol. 14 No. 2 (2016)
Publisher : Universitas Brawijaya, Indonesia

Abstract: One of the parameters for determining the quality of health services in hospitals is the information documented in a good and complete medical record (MR). Medical record completion by a physician within 24 hours is a standard quality of care in UNISMA Islamic Hospital Malang. One of these indicators that has not yet been achieved is the 24 hours postadmission MR completion rate of 50% from the 100% standard. This study aims todetermine the impact of work motivation on physician performance in completing MR, moderated by the individual characteristics (gender, age and tenure). This study is an observational researchusing cross sectional approach, involving 45 physicians as respondents. Data were collected using questionnaires and MR completion checklists, with five medical records assigned to each respondent, and were analyzed using linear regression test. The results showedthat gender, age, and years of service do not moderate the impact of work motivation on physician performance in completing MR (p â‰¥ 0,05). This suggests that the management team does not need to consider individual characteristics in an effort to improve the physi- cian performance in completing MR through increased motivation.

Relationship Among the State, the Market and the Civil Society in the Case of Privatization of PT Semen Gresik Tbk Achmad Habibullah
Jurnal Aplikasi Manajemen Vol 8, No 1 (2010)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Unlike other previous researches on privatization, this research is a critical study with a combination of nonmainstream approaches by a qualitative approach through a disconstructive discourse analysis that elaborates a sharp critique of the structural and NeoMarxist theory on developmentalism within the relationships of the state, the market and the civil society. Results show that in the case of privatization policy of PT Semen Gresik Tbk, interrelationships between the state and the market is dualistic; in certain periods the state enables the market, in other times it constrains the market's opportunity. Akin to the dualistic and domineering nature of economicpolitical structure, interrelationships of the state and the market is asymmetrical, in which the state dominates the civil society, while that of the market and the civil society is asymmetrical, in which the market dominates the civil society. To balance the roles of the state, the market, and the civil society, an intervention by a democratic administration in a symmetrical relationship is needed for the civil society's interests. This research recommends the necessity for the state to put an end to multidimensional crisis by nationalizing assets, for example by buying back the shares of PT Semen Gresik Tbk that were relinquished to foreign investors.

CUSTOMER PARTICIPATION AND QUALITY OF SERVICE IN IMPROVING LOYALTY VISITORS IN TOURISM PARK UBUD, SAHNAZ
Jurnal Aplikasi Manajemen Vol. 15 No. 3 (2017)
Publisher : Universitas Brawijaya, Indonesia

Agrotourism is one of the government's commitment to further improve the quality of tourism in the region and the agrotourism customers play an important role in the agrotourism destination, in this case, is Mekarsari Fruit Garden in improving loyalty. The purpose of this research is to know the role of customer participation and the quality of service in improving loyalty at Fruit Park Mekarsari, West Java. Respondents from this study were visitors who took part in the Mekarsari Garden Tour Package. Questionnaires were given directly after the respondents participated in following the green land package. The number of samples in this study was 144 respondents. Model and Data Analysis Technique for this research used PLS (Partial Least Square). The results of this study indicate that there is no direct correlation between motivation and loyalty, but there is a significant relationship between motivation and loyalty if we consider Service Quality to improve customer loyalty. This indicates that customer motivation will play an important role in improving customer loyalty if customers also feel the quality of service well.

THE ROLE OF CITY IMAGE AND VISITORS'SATISFACTION ON VISITORS'REVISIT INTENTION: A STUDY IN AN ENCLAVE CITY Mujihestia, Tita Imamelina; Troena, Eka Afnan; Hussein, Ananda Sabil
Jurnal Aplikasi Manajemen Vol. 16 No. 2 (2018)
Publisher : Universitas Brawijaya, Indonesia

This study aims to determine the influence of city image on visitors'revisit intention at Malang, Indonesia. This study also examines the influence of visitors'satisfaction on the paths from perceived image to visitors'revisit intention. This study uses a quantitative explanatory approach. The primary data were obtained using a questionnaire addressed to 180 visitors'who ever visit Malang for a holiday reason only. Analysis of the data used is Partial Least Square (PLS) with PLS-Path Modelling (PLS-PM) method. The results of this study are: first, visitors'perceived image about city plays an important role in enhancing visitors'revisit intention. Second, visitors'satisfaction directly affects to visitors'satisfaction. Third, visitors'satisfaction partially mediated the relationship between city image and visitors'revisit intention.

Pengujian Power Theory pada Skema Remunerasi Pimpinan Puncak Perusahaan Publik di Indonesia Ramadhanti, Wita; Indrayanto, Adi
Jurnal Aplikasi Manajemen Vol. 14 No. 4 (2016)
Publisher : Universitas Brawijaya, Indonesia

This study examined the impact of the Firm characteristics and the investmen opportunity set against executive remuneration. This study also explained the role of institutional ownership in moderating the relationship between firm size, sales and growth of the cash compensation. Data was taken from a listed company in Indonesia Stock Exchange 2011-2014 which has an executive compensation data in Swa Magazine survey.The compensation data are taken from Survey conduct by Swa Magazines, not directly from annual and financial reports. This is because very few Indonesian public companies that explicitly stated their remunerations in Annual Reports or Financial Reports. Investor could have additional information to invest in stock market. Data were analyzed using OLS Regression. A Company is fundamentally good and a trusted is a company that has an assets, sales, and high managerial compensation, but has a majority of institutional ownership of the total ownership structure. This study used institutional ownership as a moderating variable not managerial ownership such as in previous studies.That wascaused by the capital market condition in Indonesia as the concentration of institutional ownership is higher than the market or management. The results showed that the firm characteristics has an effectto the company's executive remuneration. Furthermore, institutional ownership has a negative moderating effect on that relationship. That results wasaccordance with the Power Theory that the high institutional ownership may limit the amount of executive compensation.

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