Garuda - Garba Rujukan Digital

Article Per Year (5 Year)

All

Jurnal Manajemen Teori dan Terapan

Website

Published by Universitas Airlangga

ISSN : 19793650 EISSN : 25482149 DOI : 10.20473/jmtt.v13i1.14399

Core Subject : Science, Education,

Decision Sciences, Operations Research & Management Education

Arjuna Subject : -

Articles 411 Documents

11 12 13 14 15

Analisis Implikasi Kepuasan Pelanggan Terhadap Perilaku Pasca Pembelian Melalui Testimoni Dalam Situs Pemasaran Internet Nanis Susanti
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 2 No. 1 (2009): Jurnal Manajemen Teori dan Terapan - April 2009
Publisher : Universitas Airlangga

In global market area, not only marketing concept we have to do, but also applied marketing technology. Getting the service quality is doing by not only physical meet among the customer and service provider, such as conventional market system. In modern community there are like to be faster and instant, time limited is the reason for customer to shopping in the recent system. By the modern marketing system with applying internet technology, called Internet marketing, the time constraint be minimized. The modern marketing system will closer the distance within the customer and department store, nevertheless just in home shopping. A satisfied customer wills recommend their experience to their community, in either on line community or face to face. Studying and analyzing online store network Zappos.com generate the importance factors for customer satisfaction that will be impact to post purchase behavior. Descriptive analysis using data base of testimony have been explore, there are importance factors: product quality, service quality. That mean testimony is guidance to the other online store how hearing the voice of customer.

Pengaruh Persepsi Konsumen Tentang Etika Pengecer Online Terhadap Loyalitas Dengan Karakteristik Individual Sebagai Variabel Moderasi Dita Wahyunita; Sri Wahyuni Astuti
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 8 No. 3 (2015)
Publisher : Universitas Airlangga

The objectives of this study are to examine the impact of consumers' perceptions regarding the ethics of online retailers (CPEOR) on loyalty and to understand the moderating influence of individual characteristics in consumers' perceptions regarding the ethics of online retailers on loyalty. The CPEOR scale includes security, privacy, non-deception and fulfillment/reliability while the individual characteristics comprise vertical individualism characteristcs and horizontal individualism characteristics. The sample was collected by accidental sampling technic with the total of 200 respondents whom experiencing shopping online within the last three months. The research methods that this study uses are the simple linear regression which examines the impact of consumers' perceptions regarding the ethics of online retailers on loyalty and moderated regression analysis (MRA) which examines the moderating influence of individual characteristics in consumers' perceptions regarding the ethics of online retailers on loyalty. Also, this study has got two hypotheses and the result indicates that consumers' perceptions regarding the ethics of online retailers significantly affects loyalty. Study also found that individual characteristics does moderating consumers' perceptions regarding the ethics of online retailers on loyalty.

Ethical Work Climate Untuk Menciptakan Moral Awareness Karyawan Pada Koperasi Bank Perkreditan Rakyat Tribakti Nganjuk Siti Sulasmi; IGM Dwi Widhianto
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 2 No. 2 (2009): Jurnal Manajemen Teori dan Terapan - Agustus 2009
Publisher : Universitas Airlangga

This study would examined empirically which one of these ethical criteria, namely self-interest, company, interest, efficiency, friendship, team play, social responsibility, personal morality, rules and procedures, and the law or professional code variables as the criteria’s to create Ethical Work Climate influenced significantly upon moral awareness of the 170 marketing division employee of TRIBAKTI KBPR (Koperasi Bank Perkreditan Rakyat – People Credit Cooperative Bank) in Nganjuk East Java. The result showed that self-interest, company interest, efficiency, friendship, team play, social responsibility, personal morality, rules and procedures, as well as professional code variables simultaneously create significantly employees moral awareness. Individually, rules and procedure, friendship, team play, personal morality, as well as the law or professional code variables were the ethical criteria that significantly arouse moral awareness. While self-interest criteria variable was to some extent significant, it were contrary to moral awareness development of KBPR’s employees. The other three Ethical Work Climate variables, namely company interest, efficiency and social responsibility showed no significant effect.

Penerapan Technology Acceptance Model (TAM) Dalam Pengujian Model Penerimaan Sistem Informasi Keuangan Daerah Fran Sayekti; Pulasna Putarta
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 9 No. 3 (2016)
Publisher : Universitas Airlangga

This study analyzed the factors which influence the acceptance of the Financial Information System for local Government (SIPKD) using the Technology Acceptance Model (TAM). TAM stated that behavioral intension to use Information System are determined by two beliefs: perceived usefulness (POU) and perceived ease of use (PEU). Perceived usefulness (POU) was defined as the extent to people were sure that the use of the system will improve its performance. Perceived ease of use (PEU) was defined as the extent to people were sure that the system is easy to use. This study analyzed the acceptance SIPKD in the context of the acceptance by the user. User are the local government employee have an obligation to run SIPKD. The analysis focused on the user's perception regarding SIPKD they should run. User perception analyzed is user perception about the ease of use SIPKD and user perceptions about the benefits SIPKD in their work. Research was conducted on the SIPKD in the Special Province of Yogyakarta. Respondents of this study 67 from various agencies in the region of Yogyakarta. The results showed that the Perceived usefulness influence the using of SIPKD, while Perceived Ease of Use does not influence

Internasionalisasi Usaha Mikro, Kecil, Dan Menengah (Umkm) Ditinjau Dari Tipe Kepemilikan: Studi Empiris Di Jawa Timur Herlina Yoka Roida; N. Agus Sunarjanto; William Jayaprana
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 3 No. 2 (2010): Jurnal Manajemen Teori dan Terapan - Agustus 2010
Publisher : Universitas Airlangga

In the internationalization process, scales do not become an obstacle among small medium SMEs. However, the capacity to get market access is the most important consideration based the type of SMEs ownership. This reach draws the impact of ownership types to invoice internationalization. The model analysis used in this research are: (1) model 1 used to determine whether or not SMEs to export, and (2) model 2 used to determine the intensity of SMEs in exports that control by innovation (R&D expenditure), employment (SIZE) and sector choices. As a result, there is no significant impact of ownership type to the internationalization strategy. The decision mostly influenced by control variable which is sector choices, respectively.

Pengaruh Kualitas Produk Terhadap Kepuasan, Reputasi Merek Dan Loyalitas Konsumen Jamu Tolak Angin Pt. Sido Muncul Budi Hermawan
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 4 No. 2 (2011): Jurnal Manajemen Teori dan Terapan - Agustus 2011
Publisher : Universitas Airlangga

One of the key factor that PT Sido Muncul concerns about its Jamu Tolak Angin is the customer loyalty. The increase number of loyal customers can be considered as the success of the company’s product amidst the competition. This research is conducted to find out whether the product’s quality influences the customer loyalty through customer satisfaction and brand reputation of the PT Sido Muncul’s Jamu Tolak Angin brand. This research is conducted to retest the model proposed by Fred Selnes (1993), by using the Structural Equation Model (SEM). The sample of this research is 200 persons, collected by judgment sampling. The result of this research shows that customer loyalty is influenced by product quality, customer satisfaction, and brand reputation. Product quality influences customer loyalty through customer satisfaction and brand reputation. The model’s test of this research shows Chi-Square=65.81 (P=0.00026), RMSEA=0.071, GFI=0.94, dan AGFI=0.90. Product quality influences customer loyalty through customer satisfaction and brand reputation by 0.26 and it influences customer loyalty through brand reputation by 0.46. This research shows that good quality product will lead to the increase of customer loyalty and brand reputation of the PT Sido Muncul’s Jamu Tolak Angin brand. Loyal customers are directly influenced by PT Sido Muncul’s Jamu brand, while customer satisfaction doesn’t directly influence customer loyalty. When choosing which jamu product to consume, the customers don’t necessarily choose the product based on the satisfaction of past use but on the brand reputation. Customers think that the jamu brand that has good reputation is suitable for continuous use. This is because customers view jamu as traditional medicine, so the selection should be based on those products who have reliable brand reputation. This result shows that the PT Sido Muncul’s Jamu Tolak Angin brand reputation that has been formed may strengthen the product quality’s influence on creating customer loyalty.

Are There Any Earnings Managements Of Islamic Banking In Indonesia? (Case Study Of Islamic Banking “X” And “Y”) Banu Witono; Muhammad Sholahuddin
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 5 No. 1 (2012): Jurnal Manajemen Teori dan Terapan - April 2012
Publisher : Universitas Airlangga

The objective of this research is to analyze the possibility of Earnings Management in the financial statement of Islamic Banks. The population of research includes Islamic general bank. This research applied purposive sampling with Islamic general banks issuing financial statement within consecutive five years ; 2002 – 2006. The hypothesis of the research is the Earnings Management in the financial statement of Islamic Banking. This research applied the method of Total Accrual Healy (1985) as described in Arfani and Sasongko (2005) to identify Earnings Management. Based on the test performed, the average total accrual for 5 years of research is positive and negative, thus, it can be concluded that there is Earnings Management in the financial statement of Islamic Banking in Indonesia as for case Islamic Bank “X” and “Y”.

The Determination Of Optimal Inventory Using Markov Chain Novie Novie; Haryadi Sarjono
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 6 No. 1 (2013)
Publisher : Universitas Airlangga

The complication of inventory is a crucial problem for the company because inventory is one of the valuable assets for the company. The existence of inventory control is needed so the inventory levels that exist within the company is not in very large (optimal) therefore the costs incurred by the company can be suppressed as minimum as possible. PT NM is a company engaged in spare parts, especially branded cars in West Jakarta. The level of inventories of goods owned by these companies is high because The company did not want to experience stock out of stock but on one side the stock is large enough so the costs incurred by companies such as storage costs of goods becomes even greater. In order to control inventory levels, this study uses a Markov Chain method that can identify optimal inventory level and the expectation of profits earned per month by making estimates of the future demand a previous demand. From the research results shows expectation of profit of each state starting from state 2 to state 10 is Rp 13.146,98921; Rp 12.246,94064; Rp 11.346,61466; Rp 10.444,64569; Rp 9.534,074035; Rp 8.584,408534; Rp 7.484,413248; Rp 5.913,288143; Rp 3.211,609986,-. While the profit expectations that earned by the company per month is Rp 694.233,333, and the optimal inventory level is 50.

Pengaruh Store Layout Dan Atmosphere Terhadap Shopping Intention Zalora Online Store Sany Surya; Dudi Anandya; Christina Rahardja Honantha
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 7 No. 1 (2014)
Publisher : Universitas Airlangga

This study aims to know and analyze the influence of layout design and atmosphere on purchase intention trough emotional arousal and attitude toward the website. This research using SPSS 1.6 and Lisrel 8.7 software. Data collected directly from respondents who meet the specified characteristics of the population by distributing questionnaires. The samples used in this study was 150 respondents. The results of this study showed the influence of layout design on emotional arousal and attitude toward the website, the influence of atmosphere on emotional arousal, the influence of emotional arousal on attitude toward the website, the influence of emotional arousal on purchase intention, the influence of attitude toward the website on purchase intention, while the influence of atmosphere on emotional arousal, and the influence of emotional arousal on purchase intention of Zalora online store are rejected.

Pengaruh Perubahan BI Rate Terhadap Market Return Dan Volatilitas Indeks LQ45 Alan Fatih; Fitri Ismiyanti
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 8 No. 1 (2015)
Publisher : Universitas Airlangga

This study aimed to examine the effect of the announcement of the change in the BI rate to market return and volatility on the index LQ45 during the period March 2010 to February 2015 by using inflation and industrial production index as variable control. This study uses multiple regression analysis (α = 5%). Regression results show that changes in the BI rate has no significant effect on the market return. These results indicate that at the time of the announcement of the BI rate does not give any influence on the market return LQ45. The different results shown by the effect of changes in the BI rate to return volatility LQ45. Volatility increased with the announcement of the increase in the BI rate changes. Furthermore, the control variables, inflation and the industrial production index has no significant effect either on the market returns and volatility of LQ45 so that this control variable can not be used to predict market returns and volatility of LQ45 current BI rate announcement.

Page 13 of 42 | Total Record : 411

11 12 13 14 15

Filter by Year

2008 2025

Filter By Issues

All Issue Vol. 18 No. 3 (2025) Vol. 18 No. 2 (2025) Vol. 18 No. 1 (2025) Vol. 17 No. 3 (2024) Vol. 17 No. 2 (2024) Vol. 17 No. 1 (2024) Vol. 16 No. 3 (2023) Vol. 16 No. 2 (2023) Vol. 16 No. 1 (2023) Vol. 15 No. 3 (2022) Vol. 15 No. 2 (2022) Vol. 15 No. 1 (2022) Vol. 14 No. 3 (2021) Vol. 14 No. 2 (2021) Vol. 14 No. 1 (2021) Vol. 13 No. 3 (2020) Vol. 13 No. 2 (2020) Vol. 13 No. 1 (2020) Vol. 12 No. 3 (2019) Vol. 12 No. 2 (2019) Vol. 12 No. 1 (2019) Vol. 11 No. 3 (2018) Vol. 11 No. 2 (2018) Vol. 11 No. 1 (2018) Vol. 10 No. 3 (2017) Vol. 10 No. 2 (2017) Vol. 10 No. 1 (2017) Vol. 9 No. 3 (2016) Vol. 9 No. 2 (2016) Vol. 9 No. 1 (2016) Vol. 8 No. 3 (2015) Vol. 8 No. 2 (2015) Vol. 8 No. 1 (2015) Vol. 7 No. 3 (2014) Vol. 7 No. 2 (2014) Vol. 7 No. 1 (2014) Vol. 6 No. 3 (2013) Vol. 6 No. 2 (2013) Vol. 6 No. 1 (2013) Vol. 5 No. 3 (2012): Jurnal Manajemen Teori dan Terapan - Desember 2012 Vol. 5 No. 2 (2012): Jurnal Manajemen Teori dan Terapan - Agustus 2012 Vol. 5 No. 1 (2012): Jurnal Manajemen Teori dan Terapan - April 2012 Vol. 4 No. 3 (2011): Jurnal Manajemen Teori dan Terapan - Desember 2011 Vol. 4 No. 2 (2011): Jurnal Manajemen Teori dan Terapan - Agustus 2011 Vol. 4 No. 1 (2011): Jurnal Manajemen Teori dan Terapan - April 2011 Vol. 3 No. 3 (2010): Jurnal Manajemen Teori dan Terapan - Desember 2010 Vol. 3 No. 2 (2010): Jurnal Manajemen Teori dan Terapan - Agustus 2010 Vol. 3 No. 1 (2010): Jurnal Manajemen Teori dan Terapan - April 2010 Vol. 2 No. 3 (2009): Jurnal Manajemen Teori dan Terapan - Desember 2009 Vol. 2 No. 2 (2009): Jurnal Manajemen Teori dan Terapan - Agustus 2009 Vol. 2 No. 1 (2009): Jurnal Manajemen Teori dan Terapan - April 2009 Vol. 1 No. 3 (2008): Jurnal Manajemen Teori dan Terapan - Desember 2008 Vol. 1 No. 2 (2008): Jurnal Manajemen Teori dan Terapan - Agustus 2008 Vol. 1 No. 1 (2008): Jurnal Manajemen Teori dan Terapan - April 2008 More Issue

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name
Rahmat Heru Setianto

Contact Email
jmtt@feb.unair.ac.id

Phone
+6231-5033642

Journal Mail Official
jmtt@feb.unair.ac.id

Editorial Address
Faculty of Economics and Business, Universitas Airlangga, JL. Airlangga 4 Surabaya, 60286

Location
Kota surabaya,

Jawa timur

INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Rahmat Heru Setianto

Contact Email jmtt@feb.unair.ac.id

Phone +6231-5033642

Journal Mail Official jmtt@feb.unair.ac.id

Editorial Address Faculty of Economics and Business, Universitas Airlangga, JL. Airlangga 4 Surabaya, 60286

Location Kota surabaya, Jawa timur INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Rahmat Heru Setianto

Contact Email
jmtt@feb.unair.ac.id

Phone
+6231-5033642

Journal Mail Official
jmtt@feb.unair.ac.id

Editorial Address
Faculty of Economics and Business, Universitas Airlangga, JL. Airlangga 4 Surabaya, 60286

Location
Kota surabaya,

Jawa timur

INDONESIA