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INDONESIA
Jurnal Kajian Informasi & Perpustakaan
Published by Universitas Padjadjaran
ISSN : 23032677     EISSN : 25409239     DOI : -
Core Subject : Science,
Library & Information Science
Arjuna Subject : -
Articles 328 Documents
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Transforming digital literacy services through virtual reading rooms Sjuchro, Dian Wardiana; Fitriana, Rina; Priana, Ronny Yudhi Septa
Jurnal Kajian Informasi dan Perpustakaan Vol 14, No 1 (2026): Accredited by Ministry of Education, Culture, Research and Technology of the Re
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkip.v14i1.69363

Abstract

Background: The development of digital technology and changes in information access patterns encourage libraries in educational institutions to transform literacy services into digital forms, one of which is the virtual reading room, an alternative reading service, such as Universitas Terbuka (UT)’s digital library. Purpose: This study aimed to analyze the transformation of digital literacy services through virtual reading rooms in supporting information access, utilization of digital sources, and user digital literacy practices. Methods: This research used a qualitative case study approach. Data were obtained through observations of the virtual reading room platform and in-depth interviews with two management representatives, one active user tutor, and eight UT student representatives from various service areas. Interview data were analyzed to answer research questions. Results: Findings indicated that Virtual Reading Rooms had transformed libraries from physical reading and discussion spaces into digital services accessible beyond spatial and temporal constraints. This transformation expanded access to integrated academic resources that supported students' daily learning activities. Findings also revealed that tutors and students continued to face challenges related to disparities in digital competency, the ability to use digital resources, and unequal digital infrastructure across regions. Additionally, challenges remained in service management and long-term sustainability. Conclusion: Virtual reading rooms are a relevant and strategic form of digital literacy service transformation to address the need for information access in the digital era. Implications: These findings offer practical guidance for libraries and educational institutions for developing adaptive, sustainable digital literacy services, and are expected to contribute to the literature on digitalization and libraries' digital transformation.
Information management of critical knowledge in an IT consulting company Widoyono, Bambang; Saptono, Ristu; Rohmadi, Arif; Wihidayat, Endar; Syaifuddin, Akhmad; Hendrasuryawan, Brilyan
Jurnal Kajian Informasi dan Perpustakaan Vol 14, No 1 (2026): Accredited by Ministry of Education, Culture, Research and Technology of the Re
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkip.v14i1.67577

Abstract

Background: Knowledge Management (KM) plays a crucial role in supporting organizational sustainability, particularly in IT consulting firms where knowledge is predominantly tacit, experience-based, and vulnerable to loss. Many consulting organizations face difficulties identifying which knowledge is truly critical and how to manage it as reusable organizational information. Purpose: This study aimed to identify, prioritize, and manage critical knowledge aligned with organizational strategy at PT XYZ, an IT consulting company. Methods: Using a mixed qualitative–quantitative approach, this study followed six stages: contextual knowledge scoping, tacit knowledge elicitation, knowledge structuring, critical knowledge assessment using Critical Knowledge Factors (CKF), prioritization using Analytical Hierarchy Process (AHP), and repository design for knowledge preservation. Results: The study identified 24 structured knowledge areas, of which 20 were classified as critical. AHP analysis indicated that Gaining Commitment, Reading Opportunities, and Marketing Strategy were the highest priority knowledge assets, primarily embedded in sales and marketing activities. Conclusion: This study demonstrates how tacit knowledge can be transformed into structured organizational information aligned with strategic processes through an information management perspective. Theoretically, this study contributes to information science by conceptualizing critical knowledge as information objects organized through metadata, lifecycle governance, and repository preservation. Implications: In practice, these findings provide the IT consulting firm with a structured approach to safeguarding critical tacit knowledge, reducing reliance on individuals, and strengthening organizational memory. However, the study is limited to a single organizational context, relies on expert judgment, and presents a repository design that remains conceptual rather than technically implemented.
Media and information literacy among college students in Aizawl, Mizoram Lalruatsanga, S.; Vanamamalai, Ratnamala
Jurnal Kajian Informasi dan Perpustakaan Vol 14, No 1 (2026): Accredited by Ministry of Education, Culture, Research and Technology of the Re
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkip.v14i1.69304

Abstract

Background: This paper examines the challenges posed by the rapid growth of mobile phone and internet usage in India, particularly in Aizawl, Mizoram, and the proliferation of false information and its decimation. As digital media rapid growth increases with the advancement and development of readily accessible technological devices, such as mobile phones. Purpose: This study aimed to describe the media and information literacy among college students in Aizawl, Mizoram. Methods: This study used a mixed-methods research design, integrating both qualitative and quantitative methodologies. Results: Furthermore, contextualized social media literacy within the Mizoram context was examined, along with the factors influencing the local population’s awareness and skills for navigating the digital landscape. The findings contributed to examining college students as primary consumers of digital media across various platforms and to the broader discourse on digital media literacy regarding misinformation and disinformation, emphasizing the importance of developing analytical and ethical competencies. The study explored the impact of critical digital literacy activities on enhancing participants’ social media and information literacy awareness. Conclusion: The findings are based on college students in Aizawl, with a comprehension of its regional ethnic culture, shedding light on the potential benefits of such interventions for studying media literacy and countering the spread of false information among college students and institutions in Aizawl, Mizoram. Implications: The study highlights the importance of integrating digital and media literacy programs into higher education in Aizawl. These programs should focus on developing students’ critical thinking and ethical understanding in using and evaluating online information.
Demographic variables, service quality and web search skills as determinants of IRs utilization in universities in Kwara State Temim, Fatima Modupe; Issa, Abdulwahab Olarenwaju; Eiriemiokhale, Kennedy Arebamen
Jurnal Kajian Informasi dan Perpustakaan Vol 14, No 1 (2026): Accredited by Ministry of Education, Culture, Research and Technology of the Re
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkip.v14i1.70408

Abstract

Background: Institutional Repositories (IRs) are an initiative by librarians to protect and make the intellectual content of lecturers easier to access. Purpose: This study examines demographic variables, service quality and web-search skills as determinants of IRs utilization in universities in Kwara State. Method: This study adopted a descriptive survey method. The study population comprised university lecturers in Kwara State. This study adopted a simple random sampling technique. This sampling technique ensured that all respondents had an equal chance of being selected for the study. The study used the Roasoft sample size calculator to determine the sample size for a population of 2144 at the 0.05 level of significance, yielding a sample size of  326. The study used a questionnaire as an instrument for data collection and descriptive statistics, including frequencies, tables and percentages, were used for data analysis. Results: The study found that promptness, skills, competencies, responsiveness and empathy as service quality factors influenced lecturers’ utilization of institutional repositories in universities in Kwara State. Conclusion: The study finds that robust information search skills, improved internet-based services, timely data-based information, organized information search services and processed information services, such as web search skills, positively influence IR utilization among lecturers at Kwara State University. Implication: The study recommends engaging lecturers in activities that will help them make greater use of IR.
Trust factors in collaborative and shared knowledge management of the Museum Konperensi Asia-Afrika librarians Silalahi, Reginawati; Winoto, Yunus; Khadijah, Ute Lies Siti
Jurnal Kajian Informasi dan Perpustakaan Vol 14, No 1 (2026): Accredited by Ministry of Education, Culture, Research and Technology of the Re
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkip.v14i1.67724

Abstract

Background: This study highlights the significance of knowledge sharing in special libraries, particularly the library of the Museum Konperensi Asia-Afrika, for preserving information and enhancing service quality. Trust has been identified as a crucial factor facilitating knowledge sharing among librarians, creating an open and collaborative work environment. Purpose:  The objective of this study is to analyze the role of trust in supporting knowledge sharing among librarians at the library of the Museum Konperensi Asia-Afrika. Methods: A qualitative case study approach, involving in-depth interviews, literature review, and document analysis. Results: The findings reveal that trust among librarians fosters openness in sharing both explicit and tacit knowledge and cultivates a collaborative work climate. Moreover, strong trust enhances librarians' motivation to share knowledge, positively impacting the quality of services provided to library users. High-quality communication, solid professional experience, proven skills, and egalitarian organizational culture all contribute to strengthening this process by fostering transparency and mutual respect. Interactions, both formal and informal, play a vital role in maintaining collaboration and resolving problems. Conclusions: This study confirms that trust is an important factor in promoting effective knowledge sharing in Museum Konperensi Asia-Afrika library. Trust between librarians facilitates effective collaboration, an open work environment, and the exchange of technical and confidential knowledge. Implications: This study concludes that trust is a fundamental element in promoting effective knowledge sharing within the MKAA Library, enabling collaborative practices and the exchange of technical as well as sensitive information. The implications of this study are twofold: practically, it suggests that library management should prioritize trust-building strategies to enhance collaboration and service quality; theoretically, it contributes to knowledge management literature by emphasizing trust as a key social dimension in knowledge sharing within special library settings. 
Exploring WhatsApp groups as a digital collection sharing platform for libraries Irfana, Maisyatus Su'adaa; Susanti, Dian Arya; Anna, Nove Eka Variant; Rounds, Gwen
Jurnal Kajian Informasi dan Perpustakaan Vol 14, No 1 (2026): Accredited by Ministry of Education, Culture, Research and Technology of the Re
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkip.v14i1.68484

Abstract

Background: WhatsApp Groups (WAGs) are widely used as communication and collaboration tools among librarians. However, their role in digital collection sharing and informal interlibrary loan has received little attention, particularly in developing-country contexts. Understanding how WAGs can support library resource sharing addresses this research gap. Purpose: This study aims to explore how librarians use WAGs as a platform for digital collection sharing to fulfil users' information needs and to examine their potential as an informal extension of the interlibrary loan system. Methods: Non-participant observation was conducted in several WhatsApp groups of librarians in Indonesia. The study focused on how group members requested and shared digital resources, such as journal articles and ebooks, during their daily professional communication. Results: Findings indicated that some librarians actively used WAGs to exchange digital collections. Members posted requests for specific articles or ebooks, and others responded by sharing full-text files when available. This practice fostered collaboration and helped overcome subscription and budget constraints. However, challenges such as copyright compliance, file-size constraints, limited information organization, and data privacy and security issues were also identified. Conclusion: WAGs can informally replicate the functions of formal resource-sharing systems, offering flexible, low-cost opportunities for collaboration. Effective implementation requires clear regulations, membership controls, attention to privacy and security, and appropriate training. Implications: In practice, WAGs offer a lightweight, cost-effective model for library collaboration. Theoretically, this study contributes empirical evidence on informal digital collection sharing, informing policies and governance strategies for library digital resources and AI-adjacent platform-mediated knowledge exchange.
Digital preservation of electronic theses and dissertations through self-deposit in institutional repositories Desriyeni, Desriyeni; Saputra, Andi; Shuhidan, Shamila Mohamed; Marsih, Leni; Ulya, Ridha Hasnul
Jurnal Kajian Informasi dan Perpustakaan Vol 14, No 1 (2026): Accredited by Ministry of Education, Culture, Research and Technology of the Re
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkip.v14i1.69643

Abstract

Background: Digital preservation of Electronic Theses and Dissertations (ETD) is fundamental to sustaining scholarly output in higher education institutions; however, empirical investigations into user satisfaction and socio-technical challenges within self-deposit models globally remain limited, especially in local Indonesian context. Purpose: This study examined satisfaction levels and implementation challenges in ETD digital preservation through self-deposit in the institutional repository of Universitas Andalas, Indonesia. Methods: Employing a sequential mixed-methods design, quantitative data were collected via a satisfaction survey administered to 174 students who completed the self-deposit process. Analysis used descriptive statistics and validity testing in SPSS, while qualitative insights were derived from semi-structured interviews with repository administrators and library staff, supplemented by workflow observations and analyzed through thematic analysis. Results: Results revealed a procedurally structured self-deposit workflow constrained by technical limitations: students reported moderate overall satisfaction (M = 3.46), with the lowest ratings for system performance, especially stability and upload speed, and persistent difficulties with file uploads, metadata completion, and comprehension of deposit guidelines. Conversely, administrative support received the highest satisfaction scores, highlighting users' continued reliance on human assistance. Conclusion: Self-deposit alone is insufficient for effective ETD preservation in resource-constrained environments; its sustainability hinges on integrating a robust technical infrastructure with consistent human support to bridge the socio-technical gap between system design and user capabilities. Implications: Theoretically, this study contributes to digital preservation literature by foregrounding socio-technical interdependencies in self-deposit adoption beyond Western contexts. In practice, it offers actionable recommendations for repository managers in developing countries, including infrastructure upgrades to enhance system reliability, simplifying metadata schemas and user interfaces, and embedding editor support during the deposit process to strengthen repository sustainability and user autonomy. 
Handicraft programs and library transformation for social inclusion to develop Generation Z's hard skills Rum, Muhammad; Syamsuddin, Syamsuddin; Harun, Makmur
Jurnal Kajian Informasi dan Perpustakaan Vol 14, No 1 (2026): Accredited by Ministry of Education, Culture, Research and Technology of the Re
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkip.v14i1.66805

Abstract

Background: This study examines library transformation through social inclusion, focusing on skills development programs for Generation Z implemented by Omah Sinau and Ilham community libraries in Jambi City. There is a need for more information on how community libraries that are already based on social inclusion develop the knowledge and skills of Gen Z. Purpose: The study aimed to understand how Omah Sinau and Ilham community libraries have transformed into innovative and inclusive spaces and become hubs for creative, social, and digital activities for Gen Z. Methods: This study employed a qualitative research design. Informants were selected through purposive sampling, including government officials, community library managers, and Gen Z members. Results: Findings revealed that Gen Z female members were the dominant group, accounting for approximately 62%, and were primarily students. Findings also found that the skills development program involving handicrafts among Gen Z was implemented through exploration, socialization, and action phases. Findings also demonstrated that the handicraft products produced included bags, decorative flowers, piggy banks, decorative lamps, children’s toys, souvenirs, hand soap, beads, food-grade items, and decorative flower stems. Conclusion: The Gen Z skills development program developed by Omah Sinau and Ilham community libraries is not merely about meeting their needs, but also a strategic step towards transforming libraries into relevant, innovative, and inclusive spaces. Implication: This study replicates the economic and skills empowerment of Gen Z, the transformation of spaces and facilities, and multi-stakeholder collaboration. It has implications for a paradigm shift in the functions of public libraries and motor learning methods (such as handicrafts) of Gen Z.

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