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Dewi Rahmawaty Isa
Universitas Negeri Gorontalo
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Journal : Journal of Mathematics, Computation and Statistics (JMATHCOS)

 1 
Application of Statistical Quality Control and Failure Mode and Effect Analysis to Improve Panada Tore Quality at PT. Cita Rasa Pagimana Kudo, Syafri Yandi; Isa, Dewi Rahmawaty; Payu, Muhammad Rezky Friesta
Journal of Mathematics, Computations and Statistics Vol. 8 No. 1 (2025): Volume 08 Nomor 01 (April 2025)
Publisher : Jurusan Matematika FMIPA UNM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35580/jmathcos.v8i1.6708

Abstract

The manufacturing industry in Banggai Regency, Indonesia, is growing rapidly and is the main sector supporting PDRB. PT Cita Rasa Pagimana, a producer of Pagimana's signature panada tore, faces product quality problems such as charring and crumbling despite clear production standards, causing losses due to the large number of defective products. This study aims to implement a combination of Statistical Quality Control (SQC) method with Seven Tools and Failure Mode and Effect Analysis (FMEA) to identify the causes and resolve panada tore production defects. The results showed 6.680 defective products out of 189.590 products in December 2024, with charred defects accounting for 64% (4.393 products) and crumbled defects 36% (2.287 products). Based on FMEA, the five main causes with the highest RPN are: inconsistent frying technique, absence of oil thermometer, improper dosage of raw materials, overheating room temperature, and rough handling of dough. Recommendations for improvement include training on frying techniques, providing an oil temperature thermometer, adjusting the dosage of raw materials, adjusting the room temperature, and periodic training to improve employees' understanding of the production process, which is expected to reduce defects and improve product quality.
Co-Authors Abdul Wahab Abdullah Agusyarif Rezka Nuha Asriadi Asriadi Asriadi Bertu Rianto Takaendengan Bilondatu, Rosna Ningsih Brahim, Annisa Maharani Bukoting, Nitrawati D Une, Putri Mutia Dita, Alvia Djikilo, Fadila A Hamani, Mohamad Taufik Hanifa Hasan S. Panigoro Hendro Budi Santoso Hulukati, Evi P. Hutagalung, Ronal Iman, Rivo Syahputra Ismail Djakaria Isran K Hasan Ivan Taslim Jufrin Jufrin Kadir, Ervina Kartin Usman Khairiah, Laelatul Kudo, Syafri Yandi La Ode Nashar Lailany Yahya LIHAWA, SRIRAPI H Mahmud, Sri Lestari Majid Majid Majid, Majid Mamonto, Putri Yanti Modeong, Fakhira Moh. Wahyu Warolemba Mootalu, Nurnaningsi Muliling, Restika Oktavia NISKY IMANSYAH YAHYA Novianita Achmad Nur Fajriani Podungge Nur, Sholihin P. Nurma, Nurhayati Hasim Nursiya Bito Nurwan Nurwan Nurwan, Nurwan Permana, Aang Panji Perry Zakaria Putri, Dewi Tarisa Rahasia, Zulaiha Rahasia, Zulaiha Rahman, Yulinar RAHMAWATY AHMAD Resmawan Resmawan Rizky Amalia Y Lamaka Ronal Hutagalung Rosiana Jupri Salmun K. Nasib Sauwera, Arpina Siti Zakiah Sofyan Nuna Suaib, Angki Sumarno Ismail Sunarty Suly Eraku Suparman M Ismail Syamsu Qomar Badu Tedy Machmud Usman, Rahmat Setiawan Usman, Rina Nandrawati Usman, Sri Adiningsi B. Winni A. Pakaya Yamin Ismail