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All Journal Jurnal Berkala Kesehatan Adi Widya : Jurnal Pengabdian Masyarakat Jurnal Kesehatan Medika Saintika Media Ilmu Kesehatan Martabe : Jurnal Pengabdian Kepada Masyarakat Jurnal Kreativitas PKM Public Health Perspective Journal J-Kesmas: Jurnal Kesehatan Masyarakat (Indonesian Journal of Public Health) BERNAS: Jurnal Pengabdian Kepada Masyarakat Indonesian Journal of Health Community Society: Jurnal Pengabdian Masyarakat Journal of Baja Health Science Termometer: Jurnal Ilmiah Ilmu Kesehatan Dan Kedokteran JURNAL PENGABDIAN MASYARAKAT AKADEMISI BULLET : Jurnal Multidisiplin Ilmu AMMA : Jurnal Pengabdian Masyarakat FASKES : Jurnal Farmasi, Kesehatan, dan Sains MANGGALI Alamtana
Nur Siti Marchamah, Dwi
Universitas Ivet
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Hubungan Kualitas Layanan Kesehatan Dengan Minat Kunjungan Ulang Pasien Rawat Jalan Di Klinik Pratama Syafana Medika Rahayu, Dewi Sri; Marchamah, Dwi Nur Siti; Arumsari, Wahyuni
Indonesian Journal of Health Community Vol 5 No 2 (2024): Volume 5 No 2 Tahun 2024
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v5i2.3554

Abstract

Pratama Syafana Medika Clinic has experienced an up-and-down trend in the number of outpatients over the last six months. Based on initial observations, the causes of the decrease in the number of patients include poor quality of services provided, slow treatment of patients, inadequate medical equipment, and inadequate building facilities. The type of research is quantitative analytical with a cross-sectional research design. The study population included all 3,151 patients at the Pratama Syafana Medika Clinic. Next, to determine the sample size, researchers used the Slovin formula. The sampling technique uses purposive sampling. The results of bivariate research using the chi-square test show that the relationship between the quality of health services on the dimensions of reliability is obtained at sig-p= 0.002, responsiveness is obtained at sig-p= 0.001, assurance is obtained at sig-p= 0.001, empathy is obtained ) obtained sig-p= 0.001, direct evidence (tangible) obtained sig-p= 0.000 which means there is a relationship between quality of health services on patient interest in repeat visits at Pratama Syafana Medika Clinic. Suggestions for Pratama Syafana Medika Clinic to further improve the quality of health services to increase the number of patients interested in repeat visits.
Penggunaan Finger Print Sebagai Upaya Pencegahan Fraud Dalam Penjaminan Pasien Pengguna JKN : Studi Kasus Di RSIA X Kota Kupang Amabi, Maria Sumiati; Arumsari, Wahyuni; Marchamah, Dwi Nur Siti
Indonesian Journal of Health Community Vol 5 No 2 (2024): Volume 5 No 2 Tahun 2024
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v5i2.3437

Abstract

Fraud in health insurance significantly burdens the financing of health services. One of the fraud prevention innovations that has been developed and implemented by health service providers is the use of fingerprints. This research uses a qualitative method with a case study approach, aiming to explore the use of finger prints in legalizing BPJS Kesehatan patient guarantee letters as an effort to prevent fraud. The research was conducted at RSIA X Kupang City. Researchers carry out assessments, determine diagnosis, plan actions and initiate actions that have been taken. The case with the initials Mrs. I came with a referral from FKTP to carry out a pregnancy check, but it was indicated that She has used another participant's JKN-KIS card. Results of the evaluation, it was found that fraud was able to be prevented by RSIA. The actions taken by officers in the outpatient registration section at RSIA based on SOP, which is a derivative of the cooperation agreement between RSIA and BPJS Kesehatan. However, participants who do not meet these requirements have received services at FKTP as proven by the reference letter. This is indeed a challenge for BPJS Health and FKTP to innovate to overcome this problem.
Keberlangsungan Inovasi Gerakan Masyarakat Peduli Ibu dan Balita (GEMPITA) pada Ibu Hamil Resiko Tinggi Marchamah, Dwi Nur Siti; Arumsari, Wahyuni
MEDIA ILMU KESEHATAN Vol 12 No 3 (2023): Media Ilmu Kesehatan
Publisher : Universitas Jenderal Achmad Yani Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30989/mik.v12i3.1255

Abstract

Background: The need for innovation in the public sector, one of which is health, is important. The Covid-19 pandemic has caused an increase in the number of illnesses experienced by pregnant women.Objective: The research aims to find out the health program innovations that have been carried out in detail and in-depth at Puskesmas Karangtengah as the initiator of GEMPITA.Methods: The research uses a qualitative descriptive approach. Primary data includes input, process, and overall output components for GEMPITA. There were 4 informants, namely the Community Health Center Midwife Coordinator, Community Health Center Midwife, Community Health Center Nutrition Coordinator, and Head of Village Midwife. Data was analyzed using content analysis.Results: GEMPITA accommodates the implementation of integrated ANC. Sources of funding come from BOK, APBD, and village funds. Programs are periodically proposed through RAB on the BOK scheme in the form of PoA. Health program planning activities at community health centers based on PWS.Conclusion: Involvement in implementing GEMPITA includes community health center midwives, nutrition officers, laboratory officers, pharmacists, health promotion officers, general practitioners, dentists, village midwives, cadres, and village officials. Increasing the participation of all stakeholders and the community includes promotive efforts, preventive efforts, and community empowerment efforts.
Perceptions of Adolescent Health Care Services in The Era Society 5.0 for Darussalam Health Vocational School Students Marchamah, Dwi Nur Siti; Dewi, Restu Ayu Eka Pustika; Ersalina, Fadhila Rahma
Jurnal Berkala Kesehatan Vol 10, No 2 (2024): JURNAL BERKALA KESEHATAN
Publisher : Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbk.v10i2.20500

Abstract

Adolescent care health services program are less equitable and optimal. Increasing human resources in the health sector, and health facilities are also needed to support this program. The research aims to determine the perceptions of adolescent healthcare services in the era Society 5.0. This type of research is quantitative descriptive, with a cross-sectional design. Sampling using the Slovin formula was 88 people. Data collection uses a questionnaire. The research results revealed that health workers have good knowledge about various adolescent problems, can help adolescents solve their health problems, and have a pleasant attitude when dealing with or serving adolescents. The health center provides a room to ensure adolescents’ privacy, health workers will be able to recognize all the problems adolescents are experiencing, adolescents will feel comfortable, and adolescents can be served quickly. The community health center's suggestions can increase efforts to develop adolescent care health service programs through online service websites so that implementation targets are met in schools. Apart from that, adolescent empowerment efforts are also needed to support the success of the program.
Analisis Kualitas Pelayanan Kesehatan Terhadap Survei Kepuasan Masyarakat (SKM) Di Poli KIA Puskesmas X Demak Putri Sima Pratiwi; Dwi Nur Siti Marchamah; Arumsari , Wahyuni
FASKES : Jurnal Farmasi, Kesehatan, dan Sains Vol. 1 No. 2 (2023): Bulan November 2023 Faskes : Jurnal Farmasi, Kesehatan dan Sains
Publisher : Program Studi Farmasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32665/faskes.v1i3.2283

Abstract

Latar belakang: Pelayanan kesehatan di Poli Kesehatan Ibu dan Anak Puskesmas X Demak belum memenuhi harapan masyarakat. Tujuan: Penelitian untuk menganalisis kualitas pelayanan kesehatan terhadap survei kepuasan masyarakat. Metode: Penelitian kuantitatif analitik dengan cross sectional. Jumlah sampel 100 responden dipilih secara accidental sampling. Pengumpulan data menggunakan pedoman survei kepuasan masyarakat yang terdiri dari sembilan indikator. Uji korelasi menggunakan Pearson Product Moment. Hasil: Tidak ada hubungan antara kualitas pelayanan berdasarkan  dimensi tangibles terhadap survei kepuasan masyarakat dengan nilai sig. 0,053 > 0,05. Ada hubungan antara kualitas pelayanan berdasarkan dimensi reliability terhadap survei kepuasan masyarakat dengan nilai sig. 0,000> 0,05. Ada hubungan antara kualitas pelayanan berdasarkan dimensi responsiveness terhadap survei kepuasan masyarakat dengan nilai sig. 0,000> 0,05. Ada hubungan antara kualitas pelayanan berdasarkan dimensi assurance terhadap survei kepuasan masyarakat dengan nilai sig. 0,000 > 0,05. Ada hubungan antara kualitas pelayanan berdasarkan dimensi empathy terhadap survei kepuasan masyarakat dengan nilai sig. 0,000 > 0,05. Simpulan dan saran: Tingkat kualitas pelayanan kesehatan terhadap survei kepuasan masyarakat yang diberikan berada pada kategori “Baik” dengan jumlah nilai konversi sembilan indikator survei kepuasan masyarakat adalah 65,75. Perlu diadakan survei indeks survei kepuasan masyarakat secara berkala di Puskesmas X Demak Kabupaten Demak
Edukasi Mental Health Awareness melalui Screening Kesehatan pada Gen Z sebagai Upaya Promotif Lestari, Catur Retno; Marchamah, Dwi Nur Siti; Dewi, Restu Ayu Eka Pustika; Rachmadani, Almira Nathania
Jurnal Kreativitas Pengabdian Kepada Masyarakat (PKM) Vol 8, No 1 (2025): Volume 8 No 1 (2025)
Publisher : Universitas Malahayati Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/jkpm.v8i1.17765

Abstract

ABSTRAK Remaja merupakan suatu tahap perkembangan yang sangat rentan mengalami permasalahan. Permasalahan ini dapat memengaruhi mental health remaja. Edukasi diperlukan untuk bisa mendeteksi secara dini masalah mental health, sehingga dapat mengetahui tindakan yang akan diambil ketika remaja mengalami masalah mental health. Berupa ceramah, diskusi, tanya jawab, dan mental health screening menggunakan kuesioner Self Reporting Questionnaire (SRQ  20) yang diberikan pada saat pretest dan postest. Peserta dalam kegiatan ini adalah siswa di SMK Kesehatan Darussalam. Pengujian secara statistik untuk mengetahui pengaruh sebelum dan sesudah dilakukan edukasi kesehatan tentang mental health awareness. Kegiatan pengabdian kepada masyarakat ini mengindikasikan seseorang mengalami gejala mental health. Remaja antusias untuk mengajukan pertanyaan terkait dengan proses terjadinya gangguan mental health dan cara melakukan deteksi dini. Edukasi kesehatan tentang mental health awareness sebelum dan sesudah kegiatan berpengaruh terhadap pengetahuan remaja. Pencegahan mental health di sekolah dapat dilakukan dengan memberikan upaya promotif, pemantauan dan intervensi lebih lanjut bekerjasama dengan berbagai lintas program dan lintas sektor terkait. Kata Kunci: Awareness, Mental Health, Promotif, Screening  ABSTRACT Adolescence is a stage of development that is very vulnerable to experiencing problems. This problem can affect teenagers mental health. Education is needed to be able to detect mental health problems early so that we can know what actions to take when teenagers experience mental health problems. In the form of lectures, discussions, questions and answers, and mental health screening using the Self Reporting Questionnaire (SRQ 20) questionnaire given at pretest and posttest. Participants in this activity were students at the SMK Kesehatan Darussalam. Statistical testing to determine the effect before and after health education regarding mental health awareness. This community service activity indicates that someone is experiencing mental health symptoms. Teenagers are enthusiastic about asking questions related to the process of mental health disorders and how to carry out early detection. Health education about mental health awareness before and after activities influences teenagers knowledge. Prevention of mental health in schools can be done by providing further promotive, monitoring, and intervention efforts in collaboration with various related programs and sectors. Keywords: Awareness, Mental Health, Promotive, Screening
Mentoring for the Competition: Implementation of Seven Dimensions of Resilient Elderly in Elderly Activity Groups in Lamper Krajan Area Pustika Dewi, Restu Ayu Eka; Arumsari, Wahyuni; Siti Marchamah, Dwi Nur
Society : Jurnal Pengabdian Masyarakat Vol 4, No 1 (2025): Januari
Publisher : Edumedia Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55824/jpm.v4i1.505

Abstract

Aging is a natural process experienced by all living beings, including humans. As people age, they often experience a decline in cognitive and physiological functions. This decline increases the risk of degenerative diseases such as hypertension, diabetes, and cancer, which can significantly impact the quality of life and productivity of the elderly. The concept of the Seven Dimensions of Resilient Elderly serves as a framework to enhance the quality of life and promote more productive living for the elderly. By implementing the Seven Dimensions of Resilient Elderly, the quality of life for older adults can be significantly enhanced, enabling them to lead more productive lives. The objective of this community service initiative is to mentor the volunteers of the Elderly Family Development Group, known as "Bina Keluarga Lansia Mawar (BKL Mawar)” in Lamper Krajan as they prepare to participate in the city-wide competition in Semarang. However, the program faced challenges, including the volunteers' limited understanding of the Seven Dimensions of Resilient Elderly and low levels of community participation in activities organized by BKL Mawar RW 02. The mentoring activities were conducted between April and May 2024, beginning with an analysis of existing issues and discussions to identify priority activities. Subsequent mentoring sessions focused on the practical implementation of the Seven Dimensions of Resilient Elderly within BKL Mawar's programs. The program's outcomes demonstrated significant improvements in the volunteers' understanding of the Seven Dimensions of Resilient Elderly and their application in activities. This enhanced understanding contributed to improving the quality of life for the elderly in RW 02 Lamper Krajan, Lamper Lor, South Semarang, and increased the group's overall preparedness for the competition.
Peran Komunikasi, Informasi, Dan Edukasi Serta Konselor Sebaya Dalam Meningkatkan Efektivitas Program Pelayanan Kesehatan Peduli Remaja Marchamah, Dwi Nur Siti; Dewi, Restu Ayu Eka Pustika; Arumsari, Wahyuni
Jurnal Kesehatan Medika Saintika Vol 16, No 1 (2025): Juni 2025
Publisher : Stikes Syedza Saintika Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30633/jkms.v16i1.3097

Abstract

Program Pelayanan Kesehatan Peduli Remaja (PKPR) merupakan layanan kesehatan yang dirancang khusus untuk remaja, disesuaikan dengan minat, kebutuhan, dan karakter mereka. Penelitian ini bertujuan untuk mengetahui peran komunikasi, informasi, dan edukasi (KIE) serta konselor sebaya dalam meningkatkan efektivitas program pelayanan kesehatan peduli remaja (PKPR). Penelitian ini menggunakan pendekatan kuantitatif deskriptif dengan desain potong lintang (cross sectional), dan dilakukan di SMK Kesehatan Kabupaten Semarang dengan melibatkan 88 responden melalui teknik pengambilan sampel acak sederhana. Data dikumpulkan menggunakan kuesioner. Hasil penelitian menunjukkan bahwa program PKPR telah berjalan cukup baik dengan penyampaian informasi melalui media audio-visual dan metode interaktif yang sesuai kebutuhan remaja. Beberapa remaja juga telah membantu teman sebaya mencari bantuan profesional. Namun, keterlibatan mereka dalam advokasi dan evaluasi masih minim. Disarankan agar sekolah menyediakan ruang konseling dan melibatkan tenaga terlatih. Remaja perlu meningkatkan kesadaran diri, khususnya dalam penggunaan media sosial, dan memperluas pengetahuan tentang perilaku sehat. Pihak terkait juga perlu lebih aktif dalam supervisi dan evaluasi program secara rutin.
Evaluasi Manajemen Logistik Alat Kesehatan Di Puskesmas X Kabupaten Tegal Sekawanie, Denayu; Arumsari, Wahyuni; Marchamah, Dwi Nur Siti
Indonesian Journal of Health Community Vol 6 No 1 (2025): Volume 6 Nomor 1 Tahun 2025
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v6i1.3389

Abstract

Special officers who manage medical devices delegate their duties in each area so that the officers do not know which devices are still functioning or not, and officers are still concurrently with other duties concurrently. The study aims to determine the logistics management of medical devices at Community Health Center X, Tegal Regency. The study used a qualitative method with seven informants, including the general administration section and holders of facilities, infrastructure, and medical device applications, technical officers, laboratory sections, dental and oral sections, delivery rooms, financial holders, and the head of administration. Data collection was carried out using observation, interviews, and documentation methods. The results of the study showed that there were still obstacles 46% for facilities and infrastructure, and 14% for medical devices. Human resources managing medical device logistics were mostly still concurrently held by general administration officers. The use of medical devices at Community Health Center X, Tegal Regency, has been running well, but for maintenance, there is no special officer tasked with maintaining equipment with routine checks. It is hoped that future researchers can conduct more in-depth research to obtain supporting data and avoid gaps during interviews.
Hubungan Mutu Pelayanan Kesehatan Terhadap Kepuasan Pasien JKN Poli Penyakit Dalam di Rumah Sakit X Kota Semarang Putri, Rita Amelia; Arumsari, Wahyuni; Marchamah, Dwi Nur Siti
Indonesian Journal of Health Community Vol 6 No 1 (2025): Volume 6 Nomor 1 Tahun 2025
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v6i1.3490

Abstract

Mutu pelayanan kesehatan merupakan alat ukur yang digunakan untuk menilai pemenuhan kebutuhan serta harapan pasien dalam menerima pelayanan kesehatan. Penelitian ini untuk mengetahui mutu pelayanan kesehatan terhadap kepuasan pasien JKN poli penyakit dalam. Teknik pengambilan sampel menggunakan purposive sampling yaitu sebanyak 100 responden. Hasil penelitian pada dimensi efektif 70 responden menyatakan rumah sakit sudah efektif, dimensi efisien 58 responden menyatakan petugas sudah efisien, dimensi dapat diakses 75 responden menyatakan rumah sakit dapat diakases, dimensi berfokus pada pasien 81 responden petugas berfokus pada pasien, dimensi adil 78 responden menyatakan petugas bersikap adil, dimensi aman 61 responden menyatakan rumah sakit aman dan dimensi kepuasan pasien 58 responden menyatakan puas terhadap pelayanan rumah sakit. Uji normalitas menggunakan uji kolmogorov-smirnov menunjukan data terdistribusi tidak normal dengan signifikasi < 0,05 yaitu 0,000. Hasil penelitian ini menggunakan uji chi-square dengan hasil tidak ada hubungan antara variabel efektif (p=0,0289), efisien (p=0,577), berfokus pada pasien (p=0,297), adil (p=0,066), aman (p=0,566) terhadap kepuasan pasien pasien JKN. Dan tidak ada hubungan antara variabel dapat diakses (p=0,035) terhadap kepuasan pasien JKN. Rumah sakit diharapkan dapat meningkatkan pelayanan kesehatan dan dapat memberikan pelayanan tanpa membedakan jenis asuransi yang pasien gunakan. Abstract ____________________________________________________________ The quality of health services is measuring tool used to assess patient needs and expectations in receiving health services. This research is determine mutual health services on satisfaction of JKN poly internal medicine patients. Sampling technique used purposive sampling 100 respondents. Research on effective dimension 70 respondents stated that hospital was effective, efficient dimension 58 respondents stated that staff were efficient, accessible dimension 75 respondents stated that hospital was accessible, patient-focused dimension 81 respondents stated that staff focused on patients, fair dimension 78 respondents stated that staff looks fair, safe dimension 61 respondents hospital was safe and patient satisfaction dimension 58 respondents they were satisfied with hospital services. The normality test using Kolmogorov-Smirnov that data is not normally distributed with a significance of <0.05, namely 0.000. Results of study used chi-square test there was no relationship between variables effective (p=0.0289), efficient (p=0.577), focused on patients (p=0.297), fair (p=0.066), safe (p =0.566) patient satisfaction of JKN patients. And there is no relationship between accessible variables (p=0.035) and JKN patient satisfaction. Hospitals are expected to be able improve health services and be able to provide services without distinguishing type of insurance used by patients.
Co-Authors Aditiya, Yaya Amabi, Maria Sumiati Amanda, Ervina Rika Arumsari , Wahyuni Arumsari1, Wahyuni Bidara Sukma, Cahya Catur Retno Lestari Chrisdayanti, Mitha Dewi Sri Rahayu, Dewi Sri Dewi, Restu Ayu Eka Pustika Ersalina, Fadhila Rahma Feiza Jaya Dilaga Feiza Rizqita Jayadilaga Fitra Khoirizza Galuh Ayudianningsih, Novarizki Hermin Diah Puspita Arum Lindra Anggorowati Lukman Fauzi Mama, Laili Anisyah Zahrotul Mustakim Mustakim Ningrum Tri Wahyuni Nisa, Choyrun Novita Sari Pustika Dewi, Restu Ayu Eka Putri Sima Pratiwi Putri, Rita Amelia Qoriah, Ina Rachmadani, Almira Nathania Rahmatika, Dena Nur Rani Tiara Desty Rismiyanto, Rismiyanto Rita Amelia Putri Sabila, Laeli Malida Dela Saidatur Rohmah Sekawanie, Denayu Setyawulandari, Oktavianingsih Sudrajat, Agus Sururim Maudlunah Wahyu Eko Giri Kusumo Wahyuni Arumsari Wahyuni, Ningrum Tri Woro KH, Oktia Yuliana Yuliana