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All Journal Jurnal Berkala Kesehatan Adi Widya : Jurnal Pengabdian Masyarakat Jurnal Kesehatan Medika Saintika Media Ilmu Kesehatan Martabe : Jurnal Pengabdian Kepada Masyarakat Jurnal Kreativitas PKM Public Health Perspective Journal JAIM (Jurnal Abdi Masyarakat) J-Kesmas: Jurnal Kesehatan Masyarakat (Indonesian Journal of Public Health) An-Nadaa: Jurnal Kesehatan Masyarakat BERNAS: Jurnal Pengabdian Kepada Masyarakat BEMAS: Jurnal Bermasyarakat Indonesian Journal of Health Community Jurnal Abdi Masyarakat Indonesia Society: Jurnal Pengabdian Masyarakat Journal of Baja Health Science Termometer: Jurnal Ilmiah Ilmu Kesehatan Dan Kedokteran JURNAL PENGABDIAN MASYARAKAT AKADEMISI BULLET : Jurnal Multidisiplin Ilmu AMMA : Jurnal Pengabdian Masyarakat FASKES : Jurnal Farmasi, Kesehatan, dan Sains MANGGALI Alamtana
Nur Siti Marchamah, Dwi
Universitas Ivet
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Veterinary Other

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Hubungan Penerapan Rekam Medis Elektronik Dengan Manajemen Risiko Keselamatan Pasien Di Puskesmas X Kota Malang Oktavianingsih Setyawulandari; Restu Ayu Eka Pustika Dewi; Dwi Nur Siti Marchamah
Indonesian Journal of Health Community Vol 6 No 2 (2025): Volume 6 Nomor 2 Tahun 2025
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v6i2.3786

Abstract

Electronic medical records is inseparable from issues related to patient safety risk management. The X Primary Health Center, which has implemented electronic medical records, has still experienced patient safety incidents. The purpose of this study is to determine the relationship between the implementation of electronic medical records and patient safety risk management. The results of the study showed that the implementation of electronic medical records was in accordance with the six indicators for the organization of electronic medical records and the implementation of patient safety risk management met five out of four indicators in the risk management scope and five items of patient safety goals. The indicator that was not met was the risks associated with the service facility. The Spearman rank correlation test result was 1.00, with a significance value (2-tailed) of 0.000, which is positive, meaning there is a significant, positive correlation between the implementation of electronic medical records and patient safety risk management at the X Primary Health Center. The study suggests that the maintenance of electronic medical records should be carried out outside of service hours and efforts should be made to meet the required resources.
Gambaran Pelaksanaan Proses Assembling Berkas Rekam Medis Pada Pasien Rawat Inap Di Rumah Sakit X Purwodadi Ningrum Tri Wahyuni; Wahyuni Arumsari; Dwi Nur Siti Marchamah
Indonesian Journal of Health Community Vol 5 No 2 (2024): Volume 5 No 2 Tahun 2024
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v5i2.3170

Abstract

Medical records in hospitals are a crucial aspect that reflects the quality of service, measured through the completeness of information filling. The purpose of this study was to identify the function of the assembling process, understand the implementation of the main tasks of assembling, and analyze the inhibiting factors in the assembling process at Rumah Saki X Purwodadi. Descriptive qualitative method was used in this research. Data were collected through observation, interviews, and documentation. Data processing with source triangulation involved four informants. Data analysis used the Miles and Huberman method for reduction, data presentation, and conclusion. The results showed the excellence of the medical record assembling process at Hospital X, especially in form preparation, information documentation, document control, and patient identification supervision. Challenges were found such as form filling errors and constraints in supervision, which could affect the integrity of medical records. Analyze assembling tasks such as the efficiency of re-assembling forms and the importance of careful examination of medical record data. Improvements were needed such as medical record form filling errors. Constraining factors included staff attitudes affecting service quality and low motivation due to high workload. Suggestions involve periodic training, increased staff motivation, and adoption of medical record technology.
Analisis Efisiensi Dan Efektivitas Sistem Kerja Enam Hari Di Unit Satuan Pengawas Internal Rumah Sakit X Semarang Ina Qoriah; Dwi Nur Siti Marchamah; Restu Ayu Eka Pustika Dewi
Indonesian Journal of Health Community Vol 6 No 2 (2025): Volume 6 Nomor 2 Tahun 2025
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v6i2.4267

Abstract

The six-day work system faces various challenges that need to be evaluated, particularly regarding efficiency, work-life balance, and its relevance in the modern era. While intended to enhance productivity, the additional workday often leads to fatigue, which negatively impacts work performance. An imbalance between work and personal life can affect employees' physical and mental health, ultimately reducing motivation and overall performance. The objective of this study is to analyze the efficiency and effectiveness of the six-day work system in the SPI Unit at Sultan Agung Islamic Hospital, Semarang. The study aims to understand this phenomenon within the specific context of Sultan Agung Islamic Hospital. Data collection was conducted through interviews with the Human Resources Manager, the Head of SPI, and SPI employees. The findings indicate that the six-day work system can reduce productivity, increase fatigue, and add operational costs, whereas a five-day work system is more efficient. In the digital era, a more adaptive work system is increasingly relevant to ensure regulatory compliance, improve supervision quality, and support the strategic objectives of the SPI Unit. Therefore, implementing a flexible work model that aligns with labor regulations can enhance employee well-being and improve hospital operational efficiency.
Hubungan Kualitas Layanan Kesehatan Dengan Minat Kunjungan Ulang Pasien Rawat Jalan Di Klinik Pratama Syafana Medika Dewi Sri Rahayu; Dwi Nur Siti Marchamah; Wahyuni Arumsari
Indonesian Journal of Health Community Vol 5 No 2 (2024): Volume 5 No 2 Tahun 2024
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v5i2.3554

Abstract

Pratama Syafana Medika Clinic has experienced an up-and-down trend in the number of outpatients over the last six months. Based on initial observations, the causes of the decrease in the number of patients include poor quality of services provided, slow treatment of patients, inadequate medical equipment, and inadequate building facilities. The type of research is quantitative analytical with a cross-sectional research design. The study population included all 3,151 patients at the Pratama Syafana Medika Clinic. Next, to determine the sample size, researchers used the Slovin formula. The sampling technique uses purposive sampling. The results of bivariate research using the chi-square test show that the relationship between the quality of health services on the dimensions of reliability is obtained at sig-p= 0.002, responsiveness is obtained at sig-p= 0.001, assurance is obtained at sig-p= 0.001, empathy is obtained ) obtained sig-p= 0.001, direct evidence (tangible) obtained sig-p= 0.000 which means there is a relationship between quality of health services on patient interest in repeat visits at Pratama Syafana Medika Clinic. Suggestions for Pratama Syafana Medika Clinic to further improve the quality of health services to increase the number of patients interested in repeat visits.
Pemanfaatan Media Sosial Instagram Sebagai Media Promosi Kesehatan Untuk Meningkatkan Efektivitas Pelayanan Kesehatan Ibu Dan Anak Di Puskesmas X Laeli Malida Dela Sabila; Wahyuni Arumsari; Dwi Nur Siti Marchamah
Indonesian Journal of Health Community Vol 6 No 2 (2025): Volume 6 Nomor 2 Tahun 2025
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v6i2.4178

Abstract

Health Center X, one of the health centers that, in its health promotion activities for maternal and child health services in Semarang City, uses the Instagram social media. In a preliminary study, it was found that no data or evaluation showed how effective the use of Instagram was in improving the achievement of maternal and child health services. The study aimed to determine the relationship between the use of Instagram social media as a health promotion medium to improve the effectiveness of maternal and child health services at Health Center X. This type of research was quantitative with a cross-sectional approach. Data analysis used chi-square. The results of the study stated that the variable of the use of Instagram social media as a promotional medium was that 57% of respondents stated it was good. The variable of the effectiveness of maternal and child health services that 54% of respondents stated it was effective. There was a relationship between the use of Instagram social media as a promotional medium and the effectiveness of maternal and child health services at Health Center X because the p-value <0.001. Suggestions for conducting periodic monitoring evaluations to determine the effectiveness of health promotion and services.
Penggunaan Finger Print Sebagai Upaya Pencegahan Fraud Dalam Penjaminan Pasien Pengguna JKN : Studi Kasus Di RSIA X Kota Kupang Maria Sumiati Amabi; Wahyuni Arumsari; Dwi Nur Siti Marchamah
Indonesian Journal of Health Community Vol 5 No 2 (2024): Volume 5 No 2 Tahun 2024
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v5i2.3437

Abstract

Fraud in health insurance significantly burdens the financing of health services. One of the fraud prevention innovations that has been developed and implemented by health service providers is the use of fingerprints. This research uses a qualitative method with a case study approach, aiming to explore the use of finger prints in legalizing BPJS Kesehatan patient guarantee letters as an effort to prevent fraud. The research was conducted at RSIA X Kupang City. Researchers carry out assessments, determine diagnosis, plan actions and initiate actions that have been taken. The case with the initials Mrs. I came with a referral from FKTP to carry out a pregnancy check, but it was indicated that She has used another participant's JKN-KIS card. Results of the evaluation, it was found that fraud was able to be prevented by RSIA. The actions taken by officers in the outpatient registration section at RSIA based on SOP, which is a derivative of the cooperation agreement between RSIA and BPJS Kesehatan. However, participants who do not meet these requirements have received services at FKTP as proven by the reference letter. This is indeed a challenge for BPJS Health and FKTP to innovate to overcome this problem.
Evaluasi Penggunaan Fingerprint Sebagai Upaya Pencegahan Fraud Pada Peserta BPJS Rawat Jalan Di RSIA X Kupang Maria Sumiati Amabi; Dwi Nur Siti Marchamah; Wahyuni Arumsari
Indonesian Journal of Health Community Vol 6 No 2 (2025): Volume 6 Nomor 2 Tahun 2025
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v6i2.3788

Abstract

Since the National Health Insurance program was launched, BPJS Kesehatan has faced many challenges, one of which is the potential for fraud. BPJS has collaborated to develop fingerprint innovations by implementing a digitalization process for eligibility assurance. The purpose of this study was to review the effectiveness of fingerprint use as a fraud prevention effort in outpatient BPJS participant services at RSIA X Kupang. The research method was qualitative with interviews, observation, and documentation. The study was conducted from October to December 2024. A review of the implementation of fingerprint use in outpatient BPJS patient services at RSIA X showed a significant decrease in potential fraud cases compared to the previous year, when fingerprints were not implemented. The percentage of potential fraud patients who came for outpatient treatment using another participant's BPJS participant card in 2024 experienced a significant decrease, where out of a total of 14,817 outpatients in 2024, there were 2 patients, or equal to 0.01% who had the potential for fraud. The evaluation process must be carried out correctly and precisely to maximize the quality of service in the use of fingerprints.
Evaluasi Pelaksanaan Rekam Medis Elektronik (RME) Pada Pasien Rawat Jalan Di Puskesmas X Yaya Aditiya; Dwi Nur Siti Marchamah; Restu Ayu Eka Pustika Dewi
Indonesian Journal of Health Community Vol 6 No 2 (2025): Volume 6 Nomor 2 Tahun 2025
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v6i2.3768

Abstract

The provision of medical record files must be able to support health services, especially quality outpatient services. Electronic medical records are a solution to make the provision of medical records in outpatient care fast, easy, and accurate. The purpose to analyze the provision of outpatient medical records based on standard operating procedures. This type of research is descriptive qualitative. Data collection techniques were conducted by conducting interviews and observations. The results of the study are that the provision of outpatient medical record services at Community Health Center X applies electronic medical records and is carried out in accordance with established standard operating procedures.
Peran Komunikasi, Informasi, Dan Edukasi Serta Konselor Sebaya Dalam Meningkatkan Efektivitas Program Pelayanan Kesehatan Peduli Remaja Dwi Nur Siti Marchamah; Restu Ayu Eka Pustika Dewi; Wahyuni Arumsari
Jurnal Kesehatan Medika Saintika Vol 16, No 1 (2025): Juni 2025
Publisher : Stikes Syedza Saintika Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30633/jkms.v16i1.3097

Abstract

Program Pelayanan Kesehatan Peduli Remaja (PKPR) merupakan layanan kesehatan yang dirancang khusus untuk remaja, disesuaikan dengan minat, kebutuhan, dan karakter mereka. Penelitian ini bertujuan untuk mengetahui peran komunikasi, informasi, dan edukasi (KIE) serta konselor sebaya dalam meningkatkan efektivitas program pelayanan kesehatan peduli remaja (PKPR). Penelitian ini menggunakan pendekatan kuantitatif deskriptif dengan desain potong lintang (cross sectional), dan dilakukan di SMK Kesehatan Kabupaten Semarang dengan melibatkan 88 responden melalui teknik pengambilan sampel acak sederhana. Data dikumpulkan menggunakan kuesioner. Hasil penelitian menunjukkan bahwa program PKPR telah berjalan cukup baik dengan penyampaian informasi melalui media audio-visual dan metode interaktif yang sesuai kebutuhan remaja. Beberapa remaja juga telah membantu teman sebaya mencari bantuan profesional. Namun, keterlibatan mereka dalam advokasi dan evaluasi masih minim. Disarankan agar sekolah menyediakan ruang konseling dan melibatkan tenaga terlatih. Remaja perlu meningkatkan kesadaran diri, khususnya dalam penggunaan media sosial, dan memperluas pengetahuan tentang perilaku sehat. Pihak terkait juga perlu lebih aktif dalam supervisi dan evaluasi program secara rutin.
CHATBOT WHATSAPP SEBAGAI MEDIA EDUKASI DAN PENDAMPINGAN REMAJA DALAM MENDUKUNG IMPLEMENTASI KEBIJAKAN KESEHATAN BERBASIS TEKNOLOGI Dwi Nur Siti Marchamah; Agus Sudrajat; Ghina Putri Nurul Aini; Sania Aly
Jurnal Abdi Masyarakat Vol. 9 No. 2 (2026): Jurnal Abdi Masyarakat Mei 2026
Publisher : Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30737/jaim.v9i2.7459

Abstract

Adolescents face various health challenges, such as unbalanced diets, poor nutritional monitoring, and limited access to ongoing education. This community service project focuses on strengthening health literacy through the use of digital technology relevant to adolescents' lives. The objective of the activity is to improve knowledge and healthy living behaviors through WhatsApp chatbot-based education and mentoring. The method used was a participatory approach for 47 students through interactive counseling, Body Mass Index (BMI) measurements, dietary guidance, and the use of the chatbot as a reminder and consultation medium. Evaluation was conducted using pre- and post-tests. The results showed an increase in understanding and awareness of balanced nutrition and BMI monitoring, with an increase in positive responses of around 18%, as well as more active participation due to easier and more personalized access to information.
Co-Authors Amanda, Ervina Rika Arumsari , Wahyuni Arumsari1, Wahyuni Ayu Eka Pustika Dewi, Restu Bidara Sukma, Cahya Catur Retno Lestari Chrisdayanti, Mitha Dewi Sri Rahayu Dewi, Restu Ayu Eka Pustika Ersalina, Fadhila Rahma Feiza Jaya Dilaga Feiza Rizqita Jayadilaga Fitra Khoirizza Galuh Ayudianningsih, Novarizki Ghina Putri Nurul Aini Hermin Diah Puspita Arum Ina Qoriah Laeli Malida Dela Sabila Lindra Anggorowati Lukman Fauzi Mama, Laili Anisyah Zahrotul Maria Sumiati Amabi Mustakim Mustakim Ningrum Tri Wahyuni Nisa, Choyrun Novita Sari Oktavianingsih Setyawulandari Pustika Dewi, Restu Ayu Eka Putri Sima Pratiwi Putri, Rita Amelia Rachmadani, Almira Nathania Rahmatika, Dena Nur Rani Tiara Desty Restu Ayu Eka Pustika Dewi Restu Ayu Eka Pustika Dewi Revalina Alya Syaharani Risas Dika Maulana Rismiyanto, Rismiyanto Rita Amelia Putri Saidatur Rohmah Sandiva Adi Pratama Sania Aly Sekawanie, Denayu Sholikatun Nikmah Sudrajat, Agus Sururim Maudlunah Tegar Aji Wicaksono Wahyu Eko Giri Kusumo Wahyuni Arumsari Wahyuni Arumsari Woro KH, Oktia Yaya Aditiya Yuliana Yuliana