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Pendampingan Penyusunan Laporan Keuangan Guna Peningkatan Akuntabilitas Pada Koperasi Mitra Sejahtera Ari Sita Nastiti; Budi Santoso
Journal of Community Development Vol. 4 No. 1 (2023): August
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/comdev.v4i1.147

Abstract

Multi-business Cooperative Partners (KSU) Mitra Sejahtera is a cooperative that was established in 2015 and operates their business at the Integrated Islamic Middle School (SMPIT) Jember. Partners have various business units. Some of the problems experienced by Partners, among others: do not have an understanding of cooperative accounting and the cooperative's financial reports have not been prepared so that Partners cannot hold RAT. Based on the problems and priorities of the Partners, the solution offered is assistance in preparing financial reports to increase accountability. This PKM activities take place from January to May 2023 using the Participatory Learning and Action (PLA) method, which emphasizes the principle of learning by doing. The stages of implementing this PKM activity begin with the preparation stage, collecting financial data, delivering material, assisting the process of preparing financial reports and ending with the evaluation stage. Based on the evaluation results, the cooperative's financial reports have been compiled so that the RAT can be implemented. However, partners' understanding of accounting and the preparation of cooperative financial reports still needs to be improved.
Analysis Of The Effect Of Customer Retention Strategy And Differentiation Strategy On Customer Lifetime Value And Customer Loyalty In SME Food In Jember Regency Siti Juariyah; Budi Santoso; Haris Hermawan; Dwi Cahyono
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 13 No 4 (2025): Oktober
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v13i4.8568

Abstract

This study aims to analyze the effect of customer retention strategies and differentiation strategies on Customer Lifetime Value (CLV) and customer loyalty in small and medium enterprises (SMEs) in the food sector in Jember Regency. The research approach used is a quantitative approach with a survey method of 100 customers of Ayam Gephok Pak Giek as the object of research. Data collection was carried out through a closed questionnaire, and data analysis was carried out using the Partial Least Square (PLS) method with the help of SmartPLS software. The results showed that customer retention strategy and differentiation strategy have a positive and significant effect on customer loyalty and CLV. The findings indicate that effective customer relationship management, through the provision of memorable customer experiences and unique product offerings, is critical in increasing long-term customer loyalty and value. The practical implications of this study suggest that culinary SMEs strengthen service strategies, product innovation, and loyalty programs to retain customers and increase competitiveness in a competitive market.
The Effect Of Information Flow, Information Adequacy And Interaction Supportiveness On Organizational Commitment With Job Engagement As An Intervening Fikri Budi Berliawan; Nursaid Nursaid; Riyanto Setiawan; Budi Santoso
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 14 No 1 (2026): Januari
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v14i1.8663

Abstract

This study aims to explore how information flow, information adequacy, interaction supportiveness, and job engagement impact organizational commitment. A descriptive and verificative approach was employed to examine the relationship between information flow, information adequacy, and interaction supportiveness on organizational commitment, with job engagement as the intervening variable. Data were collected through questionnaires, observations, and literature reviews involving a sample of 250 employees selected using accidental sampling. Hypothesis testing was conducted using path analysis with the assistance of SmartPLS software. The results show that information adequacy and job engagement have a direct influence on organizational commitment among Generation Y employees in the Surabaya–Sidoarjo area, while information flow and interaction supportiveness do not have a direct effect. However, the three variables (information flow, information adequacy, and interaction supportiveness) were found to significantly affect job engagement. Furthermore, job engagement was proven to mediate the effect of information flow, information adequacy, and interaction supportiveness on organizational commitment.
The Influence Of Brand Awareness And Lifestyle On Fashion Thrifting Purchasing Decisions With Interest As An Intervening Variable (Case Study On Live Shopee Gallerydna) Dwi Besti Rahayuningtyas; Budi Santoso; Amalina Maryam Zakiyyah
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 14 No 1 (2026): Januari
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v14i1.9536

Abstract

This study aims to analyze the influence of brand awareness and lifestyle on purchasing decisions for fashion thrifting, with purchase intention as an intervening variable, among Shopee Live GalleryDNA consumers. A quantitative method with a descriptive-verificative approach was employed, involving 140 respondents selected purposively from 30,000 followers of the Shopee GalleryDNA account. Data was analyzed using Structural Equation Modeling (SEM) via Smart PLS 4.0. The findings reveal that lifestyle significantly influences purchase intention and purchasing decisions, while brand awareness has a significant direct effect on both purchase intention and purchasing decisions. Purchase intention significantly affects purchasing decisions but does not significantly mediate the effects of brand awareness and lifestyle. These results indicate that the direct influence of the independent variables is stronger than the mediated effect. Practically, the findings provide insights for developing marketing strategies focused on consistent brand image and lifestyle alignment within live streaming e-commerce platforms.
Pengaruh Kepercayaan Merek, Desain Produk Dan Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada UD KVN Keripik Tape Bondowoso Tri Resa Febrian; Budi Santoso; Pawestri Winahyu
Jurnal Manajemen DIVERSIFIKASI Vol. 5 No. 3 (2025): September
Publisher : Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/diversifikasi.v5i3.5869

Abstract

The business environment in Indonesia is becoming more competitive on a daily basis, particularly in the food industry, because every UD operating in the culinary sector is trying to increase market share and reach new consumers. One type of business that is still the center of attention of all groups is the culinary industry. The presence of UD KVN Tape Chips in Bondowoso Regency where currently this product is selling well on the market, because it is a new product and this product does not lose the characteristic taste of the tape, making this tape chip very phenomenal on the market at the moment. In this study, consumer satisfaction at UD KVN Bondowoso Tape Chips is to be measured and analyzed in relation to the effects of product design, service quality, and brand trust. The research design that is being employed is descriptive quantitative. In this study, 80 responders made up the sample. Using SPSS version 26, multiple linear analysis is the technique that is employed. The coefficient of determination test results indicate that 67.5% of consumer happiness is influenced by brand trust, product design, and service quality. The findings of the t test indicate that at UD KVN Bondowoso Tape Chips, consumer satisfaction is significantly impacted by brand trust, product design, and service quality.
Pengaruh Kualitas Produk, Ketersediaan Produk dan Saluran Distribusi Terhadap Keputusan Pembelian Telur Aditya Bayu; Budi Santoso; Pawestri Winahyu
Jurnal Manajemen DIVERSIFIKASI Vol. 6 No. 1 (2026): Maret
Publisher : Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/diversifikasi.v6i1.9440

Abstract

This research aims to analyze the influence of product quality, product availability and distribution channels on egg purchasing decisions at UD Edy Horn. The research uses a quantitative approach by collecting data through questionnaires distributed to UD Edy Horn consumers as respondents. The collected data was analyzed using multiple linear regression to test the relationship between product quality variables, product availability, distribution channels and purchasing decisions. The research results show that these three variables have a significant influence on egg purchasing decisions. Product quality which includes freshness, reliability, durability and product consistency makes a positive contribution to consumers' purchasing decisions. Product availability which includes stable supplies, easy access to purchases, product completeness, and equitable distribution are also important factors in driving purchasing decisions. Apart from that, distribution channels that are fast, efficient, reliable and easily accessible to consumers also strengthen the decision to purchase eggs at UD Edy Horn. These findings confirm that optimal management of product quality, product availability and distribution channels can increase customer satisfaction and loyalty while strengthening the company's competitive position in the market. This research provides recommendations for UD Edy Horn management to continue to optimize these three aspects to support sustainable business growth.
PROFESSIONALISM, WORK FACILITIES, AND COMPETENCE AS DETERMINANTS OF EMPLOYEE PERFORMANCE THROUGH AFFECTIVE COMMITMENT: EVIDENCE FROM THE BONDOWOSO REGENCY EDUCATION OFFICE Edi Riyanto; Budi Santoso; Riyanto Setiawan
Jurnal Ilmiah Akuntansi, Manajemen dan Ekonomi Islam (JAM-EKIS) Vol. 9 No. 2 (2026): Jurnal Ilmiah Akuntansi, Manajemen, dan Ekonomi Islam (JAM-EKIS)
Publisher : Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jam-ekis.v9i2.9252

Abstract

Effective human resource management plays an important role in improving organizational performance, particularly in the education sector. This study examines the effects of professionalism, work facilities, and competence on the performance of employees at the Bondowoso Regency Education Office, with affective commitment serving as a mediating variable. A quantitative approach was employed using a survey method. The sample consisted of employees of the Bondowoso Regency Education Office selected through an appropriate sampling technique. Data were analyzed using Structural Equation Modeling (SEM) based on WarpPLS to assess both direct and indirect relationships among variables. The findings reveal that professionalism, work facilities, and competence positively and significantly influence employee performance. These variables also positively affect affective commitment, which subsequently mediates their impact on performance. The results support organizational behavior theories emphasizing the role of individual capabilities and workplace conditions in enhancing performance through employee commitment. This study contributes to the literature by extending the understanding of the relationships among professionalism, work facilities, competence, affective commitment, and performance in the public sector. Practically, the findings suggest that organizations should strengthen employee training, improve work facilities, and foster affective commitment to enhance employee performance and the quality of educational services
EXAMINE THE ROLE OF WORK ETHIC IN STRENGTHENING THE INFLUENCE OF WORK-LIFE BALANCE AND COMPETENCE ON EMPLOYEE PERFORMANCE Reky Arif Rahman; Budi Santoso; Haris Hermawan
Jurnal Ilmiah Akuntansi, Manajemen dan Ekonomi Islam (JAM-EKIS) Vol. 9 No. 2 (2026): Jurnal Ilmiah Akuntansi, Manajemen, dan Ekonomi Islam (JAM-EKIS)
Publisher : Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jam-ekis.v9i2.9337

Abstract

The Probolinggo Correctional Institution Class IIB plays a vital role in the implementation of correctional functions. Employee performance is a key factor in the success of any institution; therefore, work-life balance and competence are considered crucial in influencing work ethic and overall productivity. This study aims to examine the impact of work-life balance and competence on the performance of employees at Probolinggo Class IIB Prison, as well as the mediating role of work ethic in this relationship. The research employed a quantitative survey approach, involving a sample of employees from Probolinggo Class IIB Prison. Data were analyzed using Structural Equation Modeling (SEM) with the WarpPLS statistical tool. The results indicate that work-life balance and competence have a positive and significant effect on employee performance. Additionally, work-life balance and competence positively and significantly influence employee work ethic. Work ethic was found to mediate and strengthen the relationship between work-life balance, competence, and performance improvement. Therefore, work ethic is a critical factor linking competence and work-life balance to the performance of prison employees. It is recommended that prison management implement ongoing programs that support work-life balance and competency training to achieve optimal professionalism and productivity.
PUBLIC SERVICE QUALITY AND COMMUNITY RETENTION IN ENHANCING PUBLIC SATISFACTION: THE MEDIATING ROLE OF TRUST AT JEMBER POLICE Agus Yudi Kurniawan; Budi Santoso; Feti Fatimah
Jurnal Ilmiah Akuntansi, Manajemen dan Ekonomi Islam (JAM-EKIS) Vol. 9 No. 2 (2026): Jurnal Ilmiah Akuntansi, Manajemen, dan Ekonomi Islam (JAM-EKIS)
Publisher : Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jam-ekis.v9i2.9485

Abstract

Quality police services are one of the main factors in building public trust and satisfaction with the police institution. However, there are still challenges in improving the quality of service and effective community retention as a form of support and loyalty to the Jember Police. This study aims to examine the influence of service quality and community retention on community satisfaction in the Jember Regional Police with the role of intervening in public trust. The research method used a quantitative approach by collecting questionnaire distribution data and then in Structural Equation Modeling (SEM) analysis with the WarpPLS statistical tool. The results of the analysis showed that the quality of service and community retention had a positive and significant influence on community satisfaction, both directly and through trust interventions. Trust has proven to be an important mechanism that strengthens the relationship between service quality and retention to community satisfaction. This finding provides strategic implications for the Jember Regional Police to continue to improve the quality and retention of services as an effort to build and maintain public trust in order to increase satisfaction and loyalty of service users. This research also opens up opportunities for the development of a more responsive and reliable public service system in police institutions.
Mediation of Purchase Interest: The Influence of Price, Product Quality and Social Media Promotion on The Purchase Decision of AMDK in Bondowoso Regency Rolis Wikarsono; Budi Santoso; Nurul Qomariah
International Journal of Management Science and Information Technology Vol. 6 No. 1 (2026): January - June 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i1.7051

Abstract

This study aims to analyze the influence of price, product quality, social media promotion, and purchase interest on the purchase decision of A3 Fresh O2 products in Bondowoso Regency, as well as examine the role of purchase interest as an intervening variable. The research method used is quantitative with a survey approach, purposive sampling, and data analysis using the Partial Least Square (PLS) technique. The results of the study show that price, product quality, and social media promotions have a positive and significant effect on consumer purchase decisions, respectively. In addition, these three variables also have a positive and significant effect on purchase interest, while purchase interest directly influences purchasing decisions significantly. The mediation analysis confirmed that purchase interest strengthened the influence of price, product quality, and social media promotion on the purchase decision of A3 Fresh O2 products. These findings recommend the integration of pricing strategies, improving product quality, and optimizing digital promotions with the right purchase interest to improve purchasing decisions, sales volume, and purchase loyalty in the Bondowoso bottled water market.