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All Journal jurnal niara Jurnal Dimensi Pendidikan dan Pembelajaran Jurnal Ilmiah Manajemen Publik dan Kebijakan Sosial Dinamika Governance : Jurnal Ilmu Administrasi Negara Jurnal Mediasosian : Jurnal Ilmu Sosial dan Administrasi Negara Majalah Ilmiah Dian Ilmu Majalah Ilmiah Cahaya Ilmu Didaktika Religia Asketik: Jurnal Agama dan Perubahan Sosial JKMP (Jurnal Kebijakan dan Manajemen Publik) MODERAT: Jurnal Ilmiah Ilmu Pemerintahan JATIMAS : Jurnal Pertanian dan Pengabdian Masyarakat Indonesian Journal of Innovation Multidisipliner Research Journal of Innovative and Creativity Socious Journal Jurnal Ilmiah Riset dan Pengembangan Scientific Development Journal Indonesian Journal of Innovation Multidisipliner Research
Pramudiana, Ika Devy
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ANALISIS IMPLEMENTASI PROGRAM MAHAMERU WALK-THRU SEBAGAI INOVASI PELAYANAN PUBLIK DI SAMSAT SURABAYA BARAT Ma’rufin, Ali; Pramudiana, Ika Devy; Roekminiati, Sri; Pramono, Sapto; Sunarya, Aris
Dinamika Governance: Jurnal Ilmu Administrasi Negara Vol 15, No 2 (2025): Dinamika Governance - JULI
Publisher : Universitas of Pembangunan Nasional "Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jdg.v15i2.5001

Abstract

Pelayanan publik di Samsat Surabaya Barat sebelumnya menghadapi masalah seperti waktu pelayanan yang lama, prosedur administratif yang kompleks, dan praktik percaloan, mengganggu efisiensi dan transparansi. Penelitian ini menganalisis implementasi Program Mahameru Walk-Thru menggunakan teori difusi inovasi Everett M. Rogers dengan fokus pada lima indikator: keuntungan relatif, kesesuaian, kompleksitas, dapat diuji coba, dan dapat diamati. Metode kualitatif deskriptif digunakan melalui wawancara mendalam, observasi, dan analisis dokumen. Hasil penelitian menunjukkan program ini berhasil meningkatkan efisiensi dengan memangkas waktu administrasi dari 90 menit menjadi 30 menit, meningkatkan efektivitas sebesar 66%. Kesesuaian program mencapai 72% melalui penyederhanaan proses yang relevan dengan kebutuhan masyarakat modern. Kompleksitas berkurang sebesar 68% dengan menghilangkan langkah-langkah rumit. Tingkat trialibility mencapai 74%, menunjukkan kemudahan akses dan pemahaman masyarakat terhadap sistem baru. Observability mencapai 75%, terlihat dari pengurangan antrean dan praktik percaloan. Kesimpulannya, Program Mahameru Walk-Thru efektif meningkatkan efisiensi, kenyamanan, dan transparansi pelayanan di Samsat Surabaya Barat. Rekomendasi meliputi peningkatan sosialisasi, penguatan infrastruktur, dan evaluasi berkelanjutan.
Satpol PP Dan Penanganan Bencana: Studi Kasus Kolaborasi Penegakan Ketertiban Dan Kesiapsiagaan Di Kabupaten Sumedang Wardhani , Ghany Kusuma; Pramono , Sapto; Fatah , Zainal; Pramudiana, Ika Devy
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Disaster management in areas prone to landslides requires planned and structured cooperation between various parties, including involving Satpol PP as an enforcement agency. This study aims to analyze the strategic function of Satpol PP in supporting disaster preparedness and management in Sumedang Regency, especially through collaboration with BPBD, TNI/Polri, village officials, and volunteers. The approach used is qualitative with a case study design, data collection through in-depth interviews, observation of evacuation simulation activities, and analysis of policy documents and disaster management reports during the period January–April 2025. The research findings indicate that the presence of Satpol PP not only contributes to the control of landslide-prone areas and securing evacuation routes, but also increases public compliance with development regulations in dangerous zones, as seen from the reduced number of violations. Collaboration between sectors has been shown to speed up the evacuation process during simulations and reduce the potential risk of loss of life. However, this study also identified challenges such as a lack of trained experts, suboptimal division of roles, and spatial data on vulnerable areas that have not been well integrated. The study's conclusion emphasizes the need to strengthen a more structured collaboration model, expand disaster training for Satpol PP personnel, and update disaster management regulations to be more responsive and flexible. It is recommended that local governments form inter-sectoral forums that actively involve Satpol PP in planning, implementing, and evaluating disaster risk reduction policies in landslide-prone areas.
Evaluasi Kinerja Program Gerakan Pembangunan Masyarakat Adil Sejahtera GERBANGMAS dalam Pemberdayaan Masyarakat Kampung Mandiri untuk Meningkatkan Kesejahteraan Sosial di Kabupaten Mahakam Ulu Bria, Servinus Manek; Roekminiati, Sri; Kamariyah, Sri; Pramudiana, Ika Devy
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.2686

Abstract

This study aims to evaluate the performance of the Gerakan Pembangunan Masyarakat Adil Sejahtera (GERBANGMAS) Program in empowering the Kampung Mandiri community to improve social welfare in Mahakam Ulu Regency. This program is designed to provide assistance in the form of training, capital for businesses, and access to basic services to improve the community's living standards. The method used in this study is a qualitative approach, with data collection techniques including in-depth interviews, field observations, and document studies. The findings show that the effectiveness of the GERBANGMAS program is measured at around 75%, successfully improving social welfare, although there is an unequal distribution of benefits between more active groups and less organized ones. The program’s efficiency is recorded at 70%, indicating resource wastage, particularly in the management of funds and the distribution of assistance that is not accurately targeted. The sufficiency of the program is recorded at 80%, but there are gaps in business mentoring and long-term business development. The conclusion of this study is that although the GERBANGMAS Program has had a positive impact, several areas need improvement to increase its overall impact. Recommendations include enhancing efficiency in resource management, adjusting assistance to better meet the long-term needs of the community, and improving the distribution of benefits to ensure it is more evenly spread across all community groups. Additionally, there is a need to provide more relevant training and continuous mentoring to optimize the program’s success.
Evaluating The Impact Of Additional Employee Income (Tpp) On Civil Servant Teachers’ Performance: A Policy Analysis In Mimika Regency Stefason, Stefanus; Mustofa, Amirul; Pramudiana, Ika Devy
Socious Journal Vol. 2 No. 4 (2025): Socious Journal - August
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/3x6c1788

Abstract

This study evaluates the implementation of the Additional Employee Income (Tunjangan Penghasilan Pegawai or TPP) policy for civil servant teachers (Aparatur Sipil Negara – ASN) in Mimika Regency, Indonesia, using six public policy evaluation indicators: effectiveness, efficiency, adequacy, equity, responsiveness, and accuracy. A qualitative descriptive approach was employed, incorporating semi-structured interviews with education stakeholders and analysis of teacher attendance documentation from 2023 to 2024. The findings reveal substantial discrepancies in 2023 between biometric (fingerprint) attendance and compliance with instructional duties. For example, in SMK Negeri 3 Mimika, the fingerprint attendance rate was 90%, yet only 13% of teachers complied with teaching-hour requirements; similarly, SMP Negeri 3 recorded 78% attendance but only 12% compliance. Improvements were observed in 2024, with the attendance-compliance gap narrowing significantly e.g., SMK Negeri 1 Mimika (95% vs. 90%) and SD Inpres Timika V (90% vs. 88%). Despite these improvements, interviews indicate that the TPP policy has not led to meaningful enhancements in teaching quality, pedagogical innovation, or long-term commitment. The policy is perceived as inefficient due to bureaucratic rigidity, financially inadequate in relation to cost-of-living disparities, and insufficiently responsive to the structural challenges of remote and underserved schools. Consequently, policy reform is urgently required to ensure that the TPP system is performance-based, contextually adaptive, and aligned with the broader goals of public sector accountability and equitable education outcomes.
Digital Administrative Innovation and Governance Transformation: An Evaluation of the E-Surat Program in Surabaya City Mukidah, Mukidah; Pramudiana, Ika Devy; Roekminiati, Sri; Mustofa, Amirul
Socious Journal Vol. 2 No. 5 (2025): Socious Journal - October
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/ghgsqx33

Abstract

This study evaluates the effectiveness of the E-Surat program implemented by the Surabaya City Department of Industry and Manpower (Disperinaker) as a digital administrative innovation to enhance efficiency, accuracy, and transparency in internal correspondence. A descriptive qualitative approach was applied, combining in-depth interviews with employees, systematic observation, and document analysis. Campbell’s evaluation indicators goal achievement, system stability, and user satisfaction served as the analytical framework. Findings reveal that since its introduction in 2018, E-Surat has improved administrative workflows, reduced paper consumption, and accelerated document circulation. The system is reliable, supported by adequate infrastructure, and integrated into daily organizational routines. It strengthens transparency, accountability, and interdepartmental coordination, while user satisfaction remains high due to its accessibility, security features, and responsive technical support.Despite these achievements, challenges persist in enhancing digital literacy, technical capacity, and employee involvement in system development. Overall, the program meets key success indicators but requires ongoing capacity building and participatory improvements to function as a strategic enabler of adaptive and inclusive digital governance. This study contributes to digital governance scholarship by providing empirical evidence from local government innovation in Indonesia, illustrating how administrative digitalization can drive transparency and efficiency in developing contexts.
The Role of Government in Reducing Stunting Rokhmah, Nur Hidayatul; Kamariyah, Sri; Pramudiana, Ika Devy; Dwijosusilo, Kristyan
Indonesian Journal of Innovation Multidisipliner Research Vol. 2 No. 4 (2024): December
Publisher : Institute of Advanced Knowledge and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69693/ijim.v2i4.255

Abstract

This study aims to analyze the role of the government in efforts to reduce the prevalence of stunting in Driyorejo District, Gresik Regency, with a focus on the implementation of the Foster Father Program and Food Assistance. Stunting, which is caused by chronic malnutrition, has a negative impact on child growth and development and is one of the main health problems in Indonesia. This study uses a qualitative descriptive approach with data collection through in-depth interviews, observation, and documentation. The results show that the government plays an active role in facilitating synergy between various parties, including the community, private sector, and local government institutions, to reduce stunting rates. On the other hand, the Food Assistance program focuses on the distribution of nutritious food to families at risk of stunting, in collaboration with institutions such as the Post Office and Baznas. Both programs are equipped with periodic measurements of child growth by health cadres using adequate tools. The conclusion of this study confirms that the role of the government in Driyorejo District, through strengthening cross-sector coordination and community participation, has had a positive impact on reducing the prevalence of stunting. However, the sustainability of this program requires budget support, community education, and ongoing evaluation to ensure long-term effectiveness.
Implementation of the Malang Mbois App as a Super-App Innovation for Enhancing Public Service Effectiveness Rostika, Imas; Pramudiana, Ika Devy; Sholichah, Nihayatus; Widyawati, Widyawati
Indonesian Journal of Innovation Multidisipliner Research Vol. 2 No. 4 (2024): December
Publisher : Institute of Advanced Knowledge and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69693/ijim.v2i4.256

Abstract

This study examines the implementation of the Malang Mbois app as a super-app innovation aimed at enhancing the effectiveness of public services in the city of Malang. The purpose of this research is to evaluate the extent to which the Malang Mbois app can meet expectations in improving public service efficiency and to identify the factors contributing to its success and the obstacles encountered in its implementation. A qualitative research method was employed, with data obtained from interviews with service users, city government stakeholders, and an analysis of the digital footprint of the app in daily operations. Diffusion of innovations theory served as the theoretical foundation to assess the five main characteristics of innovation: relative advantage, compatibility, complexity, trialability, and observability, all identified as key factors influencing the adoption rate of the Malang Mbois app. The findings indicate that the Malang Mbois app has successfully increased the effectiveness of public services, with 80% of users reporting enhanced satisfaction due to greater efficiency and transparency in services. Direct observation of the app demonstrated a significant reduction in the average waiting time from several weeks to just a few days for administrative processes such as business licensing. The study also identified several challenges, including the need for enhanced security infrastructure and training programs to improve digital literacy among users unfamiliar with technology. Based on these findings, it is recommended that the Malang city government intensifies efforts to integrate data, expand digital education programs, and strengthen the security of the app to support broader and sustained adoption of the Malang Mbois app. Implementing these recommendations can help address existing challenges and maximize the potential of the Malang Mbois app as an effective public service tool.
Analysis of the Role of Regional Government in Optimizing the School Operational Assistance Program (BOSP) Policy in Surabaya as a Strategy for Improving Education Quality Dewi, Rahmatika Putri; Pramudiana, Ika Devy; Widyawati, Widyawati; Patria, Dendy
JURNAL DIMENSI PENDIDIKAN DAN PEMBELAJARAN Vol 13 No 1 (2025): January
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/dpp.v13i1.10613

Abstract

The development of the implementation of the School Operational Assistance Policy (BOSP) in Surabaya faces various challenges that affect policy optimization. This study aims to analyze the role of local government in optimizing the BOSP policy using Edward III's policy implementation theory, which includes communication, bureaucratic structure, resources, and the disposition or attitudes of implementers. This research employs a qualitative method by collecting data through in-depth interviews with informants from the education office and educational institutions in Surabaya, as well as documentation studies related to the BOSP policy. The study results show that communication contributes 68% to the success of the BOSP policy implementation, although there are still shortcomings in responsiveness and socialization. Bureaucratic structure contributes 72%, with major challenges in fragmented coordination between units and complex decision-making procedures. Resources contribute the highest at 74%, but limitations in staff competence and technological infrastructure remain significant obstacles. The disposition or attitudes of implementers contribute 73% to success, though deficiencies in discipline, integrity, and initiative are still evident. These four aspects indicate that while most elements have performed well, there is still room for improvement requiring serious attention to enhance policy effectiveness.The conclusion of this study is that optimizing the BOSP policy in Surabaya requires strengthening the four analyzed aspects. To address communication shortcomings, more structured and responsive socialization mechanisms are needed. Bureaucratic fragmentation can be resolved by simplifying procedures and integrating data management systems. Human resource and technological limitations must be addressed through intensive training and infrastructure investment. Finally, implementer disposition can be improved through development programs and supervision. These strategic recommendations can support the Surabaya local government in optimizing the implementation of the BOSP policy in a transparent, accountable, and effective manner to achieve better educational goals.
ANALISIS PROGRAM SWARGALOKA MELALUI PENGGUNAAN MEDIA SOSIAL UNTUK MENINGKATKAN PELAYANAN PUBLIK DI KOTA SURABAYA Linggantara, I Made; Pramono, Sapto; Pramudiana, Ika Devy; Roekminiati, Sri
Jurnal Mediasosian : Jurnal Ilmu Sosial dan Administrasi Negara Vol 8 No 1 (2024): APRIL 2024
Publisher : Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30737/mediasosian.v8i1.5540

Abstract

Penelitian ini bertujuan untuk menemukan dan mendeskripsikan bagaimana pelaksanaan, faktor pendukung, serta faktor penghambat dari Swargaloka Kota Surabaya. Pelaksanaan Swargaloka Kota Surabaya ini digunakan untuk meningkatkan pelayanan publik, khususnya administrasi kependudukan. Swargaloka adalah media publikasi digital melalui media sosial yang mereka miliki agar lebih efektif dan efisien, seperti informasi tentang Kartu Tanda Penduduk, Kartu Identitas Anak, Kartu Keluarga, akta kelahiran, akta kematian, surat pindah datang, akta perkawinan, dan akta perceraian. Penelitian ini menggunakan jenis penelitian deskriptif dengan pendekatan kualitatif. Fokus penelitian ini terbagi menjadi 5 indikator pelayanan publik yang prima dan berkualitas, yaitu transparansi, akuntabilitas, kondisional, partisipatif, dan kesamaan hak. Hasil penelitian menunjukkan bahwa pelaksanaan Swargaloka Kota Surabaya, khususnya dalam menyebarkan informasi tentang administrasi kependudukan terbilang cukup baik dimana beberapa masyarakat sudah ada yang mengenal apa dan fungsi dari Swargaloka. Transparansi dan kondisional menjadi indikator yang dianggap lebih menonjol sebagai faktor pendukung sedangkan partisipasi menjadi indikator yang dianggap masih kurang sebagai faktor penghambat dari pelaksanaan Swargaloka. Pemerintah Kota Surabaya hendaknya dapat memperhatikan lebih mendalam pelayanan administrasi kependudukan agar semakin efektif dan efisien agar mampu menjangkau semua lapisan masyarakat di Surabaya tanpa terkecuali.
Co-Authors Ali Wafa Alifa, Rifda AMBARWATI, ARIE Amirul Mustofa Anwar, M. Khairul Anwar, Muhammad Khairul Augustinah, fedianty Bria, Servinus Manek Dewi, Rahmatika Putri Dwijosusilo, Kristyan Epifani Dwi Agustin Fadhilah, Aisyah Fatah , Zainal Fatah, Zainal Haryati, Eny Kamariyah, Sri Linggantara, I Made M. Khairul Anwar, M. Khairul Ma’rufin, Ali Mukidah, Mukidah Patria, Dendy Patu, Frederikus Prahmana, Kresna Adhi Pramono , Sapto Pramono, Sapto Pramono, Sapto Putri, Salsabilah Rafiatma, Zuhdi Ahmadi Rifaldi , Muhammad Roekminiati, Sri Roekminiati, Sri Rokhmah, Nur Hidayatul Rostika, Imas Sholichah, Nihayatus Sholihah, Nihayatus Stefason, Stefanus Sulala, Anis Sunarya, Aris Sunarya, Aris Susanto, Soni Susilo, Yanto Ulul Albab, Ulul Wardhani , Ghany Kusuma Widyawati Widyawati Widyawati