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All Journal Al-'Adalah Journal of Information System, Applied, Management, Accounting and Research Al-Manhaj: Jurnal Hukum dan Pranata Sosial Islam Journal of Management and Islamic Finance Jurnal Manajemen Bisnis Transportasi dan Logistik Al-Manahij : Jurnal Kajian Hukum Islam Al-Istinbath: Jurnal Hukum Islam Jurnal Manajemen Teknologi dan Sistem Informasi Sabangka Abdimas Jurnal Pengabdian Masyarakat Sabangka Madania: Jurnal Kajian Keislaman ADVANCE INFORMATICS RESEARCH JOURNAL
Novita, Dwi
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Religion Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences Transportation Other

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THE ROLE OF DIGITAL PLATFORM QUALITY IN SHAPING DONOR SATISFACTION AND LOYALTY: A STUDY ON RUMAH ZAKAT ONLINE DONATION SERVICES Rusmayadi, Syaira Raditya; Rosinawati, Dian; Cahyanti, Irni Sri; Novita, Dwi
Journal of Management and Islamic Finance Vol. 5 No. 2 (2025): Journal of Management and Islamic Finance
Publisher : UIN Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22515/jmif.v5i2.13147

Abstract

Rumah Zakat as a national zakat institution has adopted online donation services to facilitate the process of collecting funds. However, there are still problems with online donations that occur at Rumah Zakat, namely: system errors, virtual accounts, and pending transactions that affect donor satisfaction and loyalty at Rumah Zakat. So, this study aimed to 1) determine the implementation of online donation service quality 2) to determine the measurement of donor satisfaction and loyalty 3) to test the effect of online donation service quality on donor satisfaction and loyalty. This study used a quantitative method with a descriptive approach. Data collection techniques were carried out through questionnaires involving 100 donor respondents. The data were analyzed using simple linear regression by SPSS software version 25. The results showed that the quality of online donation services had a significant positive effect on donor satisfaction. And the quality of online donation services had a significant positive effect on donor loyalty. These findings confirm that improving service quality, such as reliability, responsiveness, assurance, empathy, and the physical appearance of the digital platform, can create a positive donation experience, to increase satisfaction, and encourage long-term donor loyalty to Rumah Zakat.
PEMANFAATAN TEKNOLOGI DIGITAL GOOGLE MAPS DAN MEDIA SOSIAL DALAM PENGEMBANGAN UMKM DESA BUKIT MAS Mawaddah, Isna; Fauzan , Hasfie; Novita, Dwi; Farhan Abdillah, T. Muhammad; Syam , Syafruddin
Jurnal Pengabdian Masyarakat Sabangka Vol 5 No 01 (2026): Jurnal Pengabdian Masyarakat Sabangka
Publisher : Pusat Studi Ekonomi, Publikasi Ilmiah dan Pengembangan SDM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62668/sabangka.v5i01.2018

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a vital role in the national economy, yet they often face challenges due to limited resources and traditional marketing strategies. This study aims to describe the development efforts for MSMEs in Bukit Mas Village, specifically focusing on Warung Ibu Sumiati, through the utilization of digital technology and the strengthening of visual identity. The methods employed in this community service program include field observation, needs identification, branding design (logos and banners), location registration on Google Maps via the Google Business Profile feature, as well as training and mentoring for the business owner. The results of the activity indicate that the implementation of a professional visual identity is able to enhance the business image and brand awareness among the community. Furthermore, the use of Google Maps and WhatsApp proved effective in increasing business visibility and accessibility, making it easier for new customers to find the location and place orders. Overall, this program confirms that simple, low-cost, and applicable digitalization strategies can serve as a primary foundation for MSMEs to enhance their competitiveness in the digital era.
COMPARISON OF CERTAINTY FACTOR AND DEMPSTER SHAFER METHODS INEXPERT SYSTEMS FOR IDENTIFYING FACIAL SKIN TYPES Novita, Dwi; Haryanto, Dadang
ADVANCE INFORMATICS RESEARCH JOURNAL Vol. 2 No. 1 (2026): Advanced Informatics Research
Publisher : LKP Tematik Aperta Nusantara

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Abstract

Knowledge about health skin face is one of the matter important Because skin face is part outermost from body that often exposed to light sun and dust pollution . One of the factor most important For guard health skin face is with know moreover formerly type skin the face that is owned . Generally face has 5 types skin , namely normal, oily , dry , combination , and sensitive . However , there are still many people have not Can know type skin face alone , so that not seldom they difficult in take action what fits​ For nurse skin his face . So from That objective he did study This is For make A system expert in identify type skin face with method certainty and uncertainty . The results of system expert This expected can help Lots individual For know and understand type skin her face , so that can give more solutions​ appropriate .
Co-Authors ABDUL MUJIB Ahmad Ridwansah, Asep Ardiansyah, Hamdan Asnaini Asnaini, Asnaini El-Falahi, Luthfi Farhan Abdillah, T. Muhammad Fauzan , Hasfie Gunardi Gunardi Haryanto, Dadang Hisam Ahyani Hursepuny, Johan Husaein, Ahmad Irni Sri Cahyanti Kurniati, Pat Marpaung, Oktavia L Mawaddah, Isna Muhsin Muhsin Naisabur, Nanang Putra, Haris Maiza Rasban, Sadali Rosinawati, Dian Rusmayadi, Syaira Raditya Sar’an, Mohamad Siagian, Frisca L Sugeng Santoso Suharyono Suharyono Syam , Syafruddin Wibowo, Kuncoro Yayuk Sri Rahayu