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All Journal Interest : Jurnal Ilmu Kesehatan Jurnal Administrasi Kesehatan Indonesia Jurnal Manajemen Kesehatan Indonesia Jurnal Keperawatan Malang (JKM) Journal of Community Empowerment for Health Jurnal Kesmas Untika Luwuk: Public Health Journal Yumary: Jurnal Pengabdian kepada Masyarakat Jurnal Kesehatan Tambusai Jurnal Jaminan Kesehatan Nasional Gemakes: Jurnal Pengabdian Kepada Masyarakat Berita Kedokteran Masyarakat Jurnal Manajemen Pelayanan Kesehatan (The Indonesian Journal of Health Service Management) Medic Nutricia : Jurnal Ilmu Kesehatan Jurnal Ayurveda Medistra Panakeia Journal of Epidemiology Proceeding Mulawarman International Conference on Tropical Public Health Preventif : Jurnal Kesehatan Masyarakat
Rahayu, Eka Putri
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Humanities Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Veterinary Other

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SOSIODEMOGRAPHIC DETERMINANTS OF HEALTH FACILITY UTILIZATION IN INDONESIA: Determinan Sosiodemografi Utilisasi Pelayanan Kesehatan di Indonesia Rahayu, Eka Putri; Ariyanti, Rea; Rahayu, Agustin Putri
Indonesian Journal of Health Administration (Jurnal Administrasi Kesehatan Indonesia) Vol. 13 No. 2 (2025): December
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jaki.v13i2.2025.195-205

Abstract

Background: Health service facility utilization is crucial for determining healthcare service success and accessibility. Sociodemographic factors significantly influence utilization patterns. Aims: This research aims to examine the relationship between sociodemographic factors and health facility utilization patterns among the Indonesian population Methods: Secondary data from the 2023 Indonesian Health Survey (Health Development Policy Agency, Ministry of Health) were analyzed using a quantitative cross-sectional approach. Chi-square tests and binary logistic regression were employed for bivariate and multivariate analyses Results: Non-JKN health insurance was the dominant factor with PR = 2.4 (95%CI PR: 2.335-2.645), followed by never in union with PR= 1.328 (95%CI PR:1.269-1.390). Married with PR= 1.3 (95%CI PR: 1.224-1.381), unemployed with PR= 1.262 (95%CI PR: 1.226-1.300), children with PR= 1.181 (95%CI PR: 1.110-1.257), men with PR =1.030 (95% CI PR: 1.005-1.005). Factors reducing utilization likelihood included are rural residence with PR= 0.378 (95%CI PR: 0.368-0.388), secondary education with PR= 0.390 (95%CI PR: 0.376-0.404), adult with PR= 0.650 (95%CI PR: 0.603-0.701), primary education with PR= 0.703 (95%CI PR: 0.684-0.722), non formal occupation with PR= 0.955 (95%CI PR: 0.922-0.989). Conclusion: The binary logistics regression shows that health insurance ownership is the most dominant predictor, with individuals holding non-JKN health insurance being 2.4 times more likely to utilize healthcare services compared to those with JKN insurance. Therefore, geographical disparities and educational levels are critical obstacles that require intervention in efforts to improve access to health services. Keywords: Determinants, Health Facility, Sociodemographic, Utilization, SKI 2023
Binomial Logistic Regression of Contraceptive Use among Indonesian Multiparous Women: Indonesia Health Survey 2023 Ariyanti, Rea; Rahayu, Eka Putri; Rahayu, Agustin Putri
Preventif : Jurnal Kesehatan Masyarakat Vol. 16 No. 3 (2025): Preventif : Jurnal Kesehatan Masyarakat
Publisher : Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/0nvrr515

Abstract

Family planning (KB) is an important strategy to reduce maternal mortality by reducing the number of pregnancies and the proportion of high-risk pregnancies, while enabling family planning and improving quality of life. Although data from the Central Statistics Agency (BPS) shows fluctuations, the prevalence of active KB participation in Indonesia is not enough to significantly increase contraceptive use, especially in multiparous women. The purpose of this study was to examine the factors that influence contraceptive use in multiparous women in Indonesia. The study design was cross-sectional using secondary data obtained from the 2023 Indonesian Health Survey (SKI). The analysis focused on data from 14,975 multiparous mothers who had filled out the questionnaire. The dependent variable in this study was contraceptive use. Independent variables included age, education level, occupation, insurance ownership, delivery method, pregnancy risk, and history of labor and postpartum complications. Data were analyzed using binomial logistic regression. The results of the study showed that determinant factors such as education level, occupation, delivery method, and history of delivery complications affected the use of contraceptives in multiparous women in general by only 3.1%, while 96.9% were influenced by other factors not included in this model test. Therefore, targeted interventions are very important, including expanding contraceptive education for highly educated women and increasing flexible access to services for informal sector workers, as well as conducting counseling programs especially for women with a history of surgery or delivery with complications, to ensure optimal use of contraceptives
PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP RELATIONSHIP QUALITY (RQ) DI RSUD ABDUL WAHAB SJAHRANIE Sumarni, Sumarni; Adrianto, Ratno; AR, Chaerunnisa; Rahayu, Eka Putri
Jurnal Manajemen Kesehatan Indonesia Vol 13, No 3 (2025): Desember 2025
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.13.3.2025.245-257

Abstract

This study analyzes the influence of Customer Relationship Management (CRM) on Relationship Quality (RQ) in inpatient services at Abdul Wahab Sjahranie Regional Public Hospital, Samarinda. CRM in healthcare comprises four dimensions: Customer Knowledge, Customer Knowledge Management Capability, Customer Interaction, and Customization, which theoretically support patient trust, satisfaction, and commitment. Using a quantitative analytical survey design, data were collected from 390 purposively selected inpatients who had visited the hospital at least twice in the past six months. A closed-ended Likert scale questionnaire was used, and data were analyzed with the Chi-square test. Results show that Customer Knowledge, Customer Knowledge Management Capability, and Customization significantly affect RQ, while Customer Interaction has no significant effect. These findings highlight that understanding patients comprehensively, effectively managing patient knowledge, and tailoring services to patient needs are strategic in strengthening hospital–patient relationships. Practical implications suggest prioritizing CRM strategies focused on patient needs and experiences to foster long-term, mutually beneficial relationships.
EVALUASI PENERAPAN REKAM MEDIS ELEKTRONIK PADA FASILITAS PELAYANAN KESEHATAN DI INDONESIA: A SYSTEMATIC REVIEW Rahayu, Eka Putri; Ariyanti, Rea
Journal of Health Service Management Vol 28 No 04 (2025)
Publisher : Departemen of Health Policy and Management, Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada, Yogyakarta Jl. Farmako Sekip Utara Yogyakarta 55281 Telp 0274-547490

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpk.v28i04.20034

Abstract

Background: The issuance of the Minister of Health Regulation Number 24 of 2022 requires every health care facility to improve the medical record management system that has not been implemented optimally. Every health care facility, including hospitals, is required to implement an electronic patient medical history recording system no later than December 2023. With the implementation deadline ending at the end of 2023, many health care facilities are immediately complying with the regulation, although in reality not all health care facilities have been able to implement Electronic Medical Records according to its standards. Objectives: This study aims to evaluate the implementation of electronic medical records in health care facilities in Indonesia. Methods: This study is a systematic review compiled based on the PRISMA flowchart method as a guide. Three electronic databases used in the literature search are: Portal Garuda, Pubmed and Science Direct. Boolean "AND" and "OR" are used to combine keywords described in Table 1. Articles are selected based on the last 3 years of publication, namely from 2022-2024. Results: From the 6 literature findings, the evaluation related to the application of electronic medical records used was the TAM (Technology Acceptance Model) method to assess technology acceptance from three main aspects, namely perceived usefulness, perceived ease of use, and interest in using (behavioral intention to use). These 6 pieces of literature discuss 3 main aspects of the TAM method Conclusion: The implementation of electronic medical records in hospitals has great potential to improve the efficiency and quality of health services. However, successful implementation is highly dependent on comprehensive handling of various aspects, especially human resources, infrastructure and regulations.
Linkage Between Hospital Accessibility and Health Insurance Ownership in East Kalimantan Province Rahayu, Eka Putri; Ariyanti, Rea; Rahayu, Agustin Putri
Jurnal Jaminan Kesehatan Nasional Vol. 5 No. 2 (2025): Jurnal Jaminan Kesehatan Nasional
Publisher : BPJS Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53756/jjkn.v5i2.390

Abstract

Healthcare accessibility remains a persistent challenge in Indonesia, particularly in resource-limited regions where geographical barriers, transportation constraints, and financial limitations create significant disparities in health service utilization. Hospital accessibility encompasses multiple dimensions that collectively influence healthcare utilization patterns. The physical presence of healthcare facilities, commonly referred to as hospital existence, serves as the fundamental prerequisite for healthcare access. This study seeks to analyze how dimensions of hospital accessibility correlate with health insurance ownership in East Kalimantan.   2023 Indonesian Health Survey. This research was quantitative approach with cross sectional design. The population in this research refers to the population of 2023 Indonesian Health Survey, with total  . Chi square analysis was used to determine the relationship between the independent variable and dependent variable. The result shows that the independent variables that are significantly related to the health insurance ownership with p-value < 0.005, namely marital status, age group, education level and occupation. Meanwhile, sex (p-value= 0.185), residence (p-value= 0.093) and hospital accessibility (p-value= 0.134) showed no significant associations with health insurance ownership with p-value > 0.005. The lack of association between hospital accessibility and insurance ownership indicates that physical proximity to healthcare facilities is not a primary determinant of insurance enrolment decisions.
Edukasi Jamu Sebagai Upaya Pencegahan Hipertensi dan Diabetes Mellitus di Kutai Barat Rahayu, Eka Putri; Ningsih, Riyan; Mubarak, Muhammad Ikhsan Al
Yumary: Jurnal Pengabdian kepada Masyarakat Vol 6 No 2 (2025): Desember
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/yumary.v6i2.4470

Abstract

Purpose: This community service initiative aimed to promote the use of traditional herbal medicine for treating hypertension and diabetes mellitus among residents of Empas Village, Melak District, West Kutai Regency. The program sought to enhance public awareness of the benefits of herbal medicine as a safer alternative to generic pharmaceuticals. As part of Indonesia’s cultural heritage, herbal medicines offer natural ingredients with minimal side effects that can provide significant health benefits. Methodology/approach: The activity comprised educational sessions focused on herbal medicine recipes for managing hypertension and diabetes. These sessions were conducted at the local posyandu (integrated health post) with 30 community participants present. Results: The survey data revealed a high prevalence of hypertension and diabetes within the village. Through the distribution of informational pamphlets and systematic educational presentations, participants gained an improved understanding of the therapeutic potential of local medicinal plants. Conclusion: Education on the use of traditional herbal medicine has succeeded in increasing public knowledge and awareness regarding the potential of herbal medicine as a viable alternative treatment for hypertension and diabetes mellitus. Limitations: The participants were limited to only Empas villagers with a total of 30 persons. Contribution: This community service positively impacted villagers by promoting the use of medicinal plants, potentially improving their overall quality of life.
Co-Authors Adrianto, Ratno Aji Santosa Amanda, Ainun Alfrida AR, Chaerunnisa Ariyanti, Rea Arnita, Firda Bernadetha, Bernadetha Chaerunnisa, Chaerunnisa Chifdillah, Nino Chifdillah, Nino Adib Dian Ardyanti Rauf Dwi Hendriani Emelia Tonapa Fitri, Jusni Ananda Isnaniah, Enny Joko Sapto Pramono Kamiliya, Nurjihan mimit, nurmita sari Mubarak, Muhammad Ikhsan Al Rahayu, Agustin Putri Ramadhan, Fitri Riyan Ningsih Saefurrohim, Muhamad Zakki Savira, Adinda Bunga Sumarni Sumarni Tarihoran, Yael Morina Yuliana Yuliana