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Journal : Strukturasi: Jurnal Ilmiah Magister Administrasi Publik

Analisis Dampak Penerapan Program Keluarga Harapan bagi Kesejahteraan Masyarakat Kelurahan Tegal Sari Mandala Medan Mutia Harahap; Bahrum Jamil; Marlina Deliana
Strukturasi: Jurnal Ilmiah Magister Administrasi Publik Vol 5, No 2 (2023): Strukturasi: Jurnal Ilmiah Magister Administrasi Publik, September
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/strukturasi.v5i2.2697

Abstract

The Family Hope Program (PKH) is a conditional social assistance provided to Very Poor Households (RTSM) in improving welfare through education and health. This study aims to analyze the impact of the implementation of PKH on the welfare of the community in the Tegal Sari Mandala II village. The research method uses qualitative methods. Data collection techniques using interviews, observation and documentation. The results of the study show that the impact of the implementation of PKH on the welfare of the people of Tegal Sari Mandala II Village is that before the existence of PKH it can be said that it is not yet prosperous and is still under welfare because it is still very vulnerable in the fields of education and health. Second, the extent to which the impact of PKH in Tegal Sari Mandala II has a very good impact and is very useful for the recipients. However, the people who have not been targeted are still classified as not prosperous. These three PKH goals have had a very good effect or impact on people's welfare and the target community for PKH assistance recipients come from underprivileged families. And the supporting factors for the implementation of PKH so that it has an impact on increasing family welfare, namely the role of PKH facilitators in providing assistance so that they can achieve the desired goals and the participation of beneficiary families can be seen from their active participation in the P2K2 program which aims to increase knowledge and awareness of beneficiary families.
Analisis Kualitas Pelayanan Publik dalam Pengurusan Surat Tanda Nomor Kendaraan (STNK) di Kantor Samsat Kabupaten Pakpak Bharat Provinsi Sumatera Utara Manurung, Rosnita Nauli; Jamil, Bahrum; Deliana, Marlina
Strukturasi: Jurnal Ilmiah Magister Administrasi Publik Vol 6, No 1 (2024): STRUKTURASI: JURNAL ILMIAH MAGISTER ADMINISTRASI PUBLIK, MARET
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/strukturasi.v6i1.3806

Abstract

Public services are services in the form of actions from the government as service providers who provide services to the community as service recipients. The background in this study is that there are still problems with public services that are not good and will not create community satisfaction, from where it can be concluded and used as a benchmark in realizing community satisfaction with the services provided, agencies and the government must be able to provide the best service. possible by evaluating aspects of the quality of existing services. This study aims to determine how the service system provided at the SAMSAT Office in providing services to the community. This type of research is qualitative research. Informants of this research are the public and employees, data collection uses observation, interviews, and documentation. The results of the study show the quality of public services in the management of Vehicle Registration Certificates at the SAMSAT Office of Pak-Pak Bharat Regency seen from the community satisfaction survey, namely: requirements, mechanisms and procedures, completion time, costs/tariffs, product specifications, types of services, competence of implementers, behavior of implementers, handling complaints, suggestions and inputs, facilities and infrastructure have been realized quite well and a service improvement strategy is still needed. The SAMSAT office has also completed a community satisfaction survey by providing a suggestion box and a satisfied and dissatisfied box which is an index of community satisfaction.
Efektivitas Pengelolaan Dana Desa Program Bantuan Langsung Tunai (BLT) dalam Peningkatan Kesejahteraan di Desa Lumban Purba Silaban, Royani; Adam, Adam; Deliana, Marlina
Strukturasi: Jurnal Ilmiah Magister Administrasi Publik Vol 6, No 1 (2024): STRUKTURASI: JURNAL ILMIAH MAGISTER ADMINISTRASI PUBLIK, MARET
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/strukturasi.v6i1.2942

Abstract

Village fund management in the Direct Cash Transfer (BLT) program in Lumban Purba Village is a policy that aims to provide assistance to economically affected poor people, especially after the COVID-19 pandemic. This study aims to evaluate the effectiveness of village fund management in the BLT program in improving welfare in Lumban Purba Village, while also identifying inhibiting factors. The research method used is qualitative with a descriptive approach, involving data collection techniques such as observation, interviews, documentation, and triangulation. Duncam's theory of effectiveness is used with indicators of goal achievement, integration, and adaptation. Research informants include village heads, hamlet heads, village treasurers, as well as BLT recipient and non-recipient communities. The results showed that even though program integration has been effective, the achievement of goals is still not optimal due to errors in aid distribution, and program adaptation has not been effective due to the absence of data revisions during program implementation. Inhibiting factors include the lack of means to convey people's aspirations and data inaccuracies caused by the lack of regular data revisions.