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All Journal JIEET (Journal of Information Engineering and Educational Technology) Applied Technology and Computing Science Journal Journal of Emerging Information Systems and Business Intelligence (JEISBI) Teknologi : Jurnal Ilmiah Sistem Informasi
Suyatno, Dwi Fatrianto
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Computer Science & IT Decision Sciences, Operations Research & Management Engineering Languange, Linguistic, Communication & Media Library & Information Science Social Sciences

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Perancangan User Interface / User Experience Aplikasi Dongeng Nusantara Berbasis Web Mengguakan Metode Five Planes Daniel Zilbryan Ismail Haris; Suyatno, Dwi Fatrianto
TEKNOLOGI: Jurnal Ilmiah Sistem Informasi Vol 14 No 1 (2024): January
Publisher : Universitas Pesantren Tinggi Darul 'Ulum (Unipdu) Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26594/teknologi.v14i1.4630

Abstract

Budaya dongeng selama berabad-abad, menjadi elemen krusial dalam mengajarkan nilai-nilai dimasyarakat. Namun, perubahan budaya literasi dan minat membaca dongeng masyarakat menurun. Hanya sejumlah kecil orang tua yang membacakan dongeng kepada anak-anak mereka, yang berdampak pada pelestarian budaya dongeng. Dongeng Project, komunitas yang berfokus pada melestarikan budaya dongeng di Jawa Tengah. Mereka menghadapi tantangan dalam mencari penerus budaya dongeng dan dalam mengorganisir kegiatan komunitas. Dalam mengatasi permasalahan ini, mereka menggagas sebuah inovasi digital dalam bentuk aplikasi web, "Dongeng Nusantara," dengan harapan dapat memperkuat budaya dongeng. Penelitian ini berfokus pada perancangan User Interface (UI) dan User Experience (UX) untuk aplikasi web Dongeng Nusantara dengan tujuan memenuhi ekspektasi pengguna dan membantu perkembangan budaya dongeng. Metode Five Planes digunakan untuk merancang tampilan pengguna yang terstruktur dan mudah dimengerti. Hasil penelitian menunjukkan bahwa perancangan UI/UX aplikasi ini berhasil meraih skor 87 dalam pengukuran dengan menggunakan System Usability Scale (SUS). Skor ini menunjukkan tingkat kepuasan pengguna yang tinggi terhadap antarmuka pengguna yang dirancang. Hasil penelitian diharapkan dapat memberikan kontribusi yang signifikan dalam melestarikan budaya dongeng.
Web-Based Sales Force Automation Implementation Using Extreme Programming at CV. Samudra Jaya Rahmadhani, Siti Farikha Jauhari; Suyatno, Dwi Fatrianto
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 7 No. 1 (2026): Vol. 07 Issue 01
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v7i1.74399

Abstract

The sales process at CV. Samudra Jaya is currently conducted conventionally, relying on manual order recording and daily visit reports. This condition results in a high risk of human error, slow information flow between divisions, and difficulties for management in effectively monitoring salesman performance. This study aims to develop a web-based Sales Force Automation (SFA) system to digitize and automate the company's sales business processes. The system development approach applied is Extreme Programming (XP), encompassing planning, design, coding, and testing phases, selected for its flexibility in adapting to changing client needs. The application is built using the Laravel framework and MySQL database. The result of this research is an integrated SFA system that covers customer data management, salesman territory tracking, sales transaction recording, monthly target management, and automated financial reporting. System testing using the Black Box method demonstrates that all functions operate validly and meet operational requirements. The implementation of this SFA system successfully enhances sales administration efficiency, increases salesman performance transparency, and provides accurate real-time data to support strategic decision-making by management.
Analysis of User Satisfaction in the Test of English Proficiency Information System Service at UNESA Using the E-S-QUAL Method Nataliza, Nasywa Putri; Suyatno, Dwi Fatrianto
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 7 No. 2 (2026): Vol. 07 Issue 02
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v7i2.76553

Abstract

The Test of English Proficiency Information System SIMTEP at Universitas Negeri Surabaya is a technology-based service that plays an important role in supporting English proficiency testing; therefore, evaluating its service quality is essential to ensure user satisfaction. This study aims to analyze user satisfaction with SIMTEP services using the E-S-QUAL method through a quantitative approach. One hundred participants filled out surveys, and the results were evaluated using SEM—specifically, the Partial Least Squares (PLS) method. Total user happiness is classified as satisfied, according to the data, with an average satisfaction score of 3.99. Five of the seven hypotheses tested were shown to be true: system availability and remuneration did not significantly impact user happiness, but efficiency, fulfillment, privacy, responsiveness, and interaction did. Service efficiency, data privacy, ease of contact, responsiveness, and fulfillment accuracy are the primary factors that impact customer satisfaction with SIMTEP, according to these research. In addition to providing a foundation for future studies on electronic service quality and user satisfaction, this study is anticipated to provide an assessment reference for enhancing SIMTEP service quality.
Modular Evaluation of Key Components of User Experience Indrive Application Darmawan, Kennesty Ayustia; Suyatno, Dwi Fatrianto
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 7 No. 2 (2026): Vol. 07 Issue 02
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v7i2.77208

Abstract

The InDrive application is an online transportation service that utilizes a fare negotiation system between users and drivers. In the highly competitive online transportation industry, user experience has become an important aspect that must be considered. This study aims to identify and analyze the user experience of the InDrive application using the Modular Evaluation of Key Components of User Experience (meCUE) 2.0 method with a quantitative descriptive approach. Research data were collected through the distribution of questionnaires to 170 active InDrive users in Indonesia using a purposive sampling technique. The questionnaire was structured based on the five modules of meCUE 2.0 and analyzed using descriptive statistical methods. The results indicate that the usefulness and usability aspects are categorized as high, while visual appearance, emotional reactions, as well as users’ intention to use and loyalty are categorized as moderate to fairly good. Overall, the user experience of the InDrive application is evaluated positively; however, improvements are still needed in several aspects to further enhance service quality.
Co-Authors Abdul Khamid, Abdul Agustina, Deva Al Zulfi, Fakhrul Alamuddin Andrianto, Lifan Dwinur ANITA QOIRIAH Ardhini Warih Utami Ardhini Warih Utami, Ardhini Warih Arofah, Rizqika Ayu Anggraini Azhari, Fauza Wayah Damayanti, Nadiah Della Daniel Zilbryan Ismail Haris Darmawan, Kennesty Ayustia Emireza, Emireza Fa'iqoh, Hanifatul Firmansyah, Rifqi Rasendriya Fitriaruli, Hany Herawati, Mega Cipta Hermawan, Gerald Christopher Indhira, Rizania Fayza Ingratubun, Abriyanto Jannah, Friday Zahrotul Kartikasari, Reyka Ayu Mu'tashim, Muhammad Afif Nasrullah, Awaludin Ilham Nataliza, Nasywa Putri Ningtyas, Resita Permatasari Ayu Cahya Nopitasari, Ninik Ayu Nurcahyani, Fanny Septi Pramustia, Renanda Faulina Dwi Pristanti, Aisyah Nungky Purwoko, Raditya Edhi Puspitasari, Aulia Dewi Putra, Yusril Adriansyah Rahadian Bisma Rahmadhani, Siti Farikha Jauhari Rahman, Auliyaur Ramadhan, Brian Adiyatma Rina Harimurti Rochana, Ika Hanim Roz, Adela Silvia Sari, Putri Febriana Soegiyarto, Ronald Christian Sujatmiko, Fariz Zulvia Arifatul Fadzilah