p-Index From 2020 - 2025
8.096
P-Index
Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : Applied Information System and Management

Integrating Technology Acceptance and Government Trust to Explain Public Engagement on Social Media: An IPMA-Based Study in Local E-Government Communication Imtihan, Khairul; Rodi, Muhamad; Bagye, Wire; Fitriyani, Baiq Yulia
Applied Information System and Management (AISM) Vol. 8 No. 2 (2025): Applied Information System and Management (AISM)
Publisher : Depart. of Information Systems, FST, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aism.v8i2.46660

Abstract

In the digital transformation era, local governments increasingly use social media to foster transparency, disseminate information, and enhance civic participation. However, challenges remain in ensuring consistent public engagement and user satisfaction, especially in regions with limited digital literacy and uneven access to infrastructure. This study investigates the key determinants of user satisfaction, engagement, and continuance intention in local government social media platforms, with a specific focus on Central Lombok, Indonesia, a rural region facing significant digital inclusion gaps. The research combines the Technology Acceptance Model (TAM), which focuses on how easy and useful a system is, with the e-Government Adoption Model (e-GAM), which looks at factors like trust in the government, transparency, how interactive the platform is, and perceived risks. A survey of 557 users was analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) and Importance Performance Map Analysis (IPMA), showing that user satisfaction is greatly affected by how easy the platform is to use and how much users trust it. Digital literacy, interactivity, and institutional trust further shape these perceptions. Interestingly, perceived usefulness and perceived risk did not show strong direct effects, which was surprising and might be due to regular usage habits and dependence on institutional signals in rural areas. IPMA results indicate that interactivity, user trust, and digital literacy are high-impact yet underperforming areas, warranting strategic attention. The study makes progress in theory by merging behavioral and institutional models and provides practical suggestions for improving two-way communication, building public trust, and encouraging digital skill development to boost meaningful participation in local digital governance.
Evaluating User Readiness for IoT-Based Smart Home Adoption: A PLS-SEM and IPMA Study Integrating TAM and Technological Readiness Model in the Context of NTB, Indonesia Bagye, Wire; Imtihan, Khairul; Ashari, Maulana
Applied Information System and Management (AISM) Vol. 8 No. 2 (2025): Applied Information System and Management (AISM)
Publisher : Depart. of Information Systems, FST, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aism.v8i2.46684

Abstract

The swift evolution of Internet of Things (IoT) innovations has significantly accelerated the integration of smart home solutions into everyday life. However, user readiness remains a pivotal aspect for ensuring successful adoption, particularly in developing regions such as Indonesia. This study aimed to evaluate user readiness for IoT-based smart home adoption by integrating the Technology Acceptance Model (TAM) and the Technology Readiness Index (TRI) within the socio-cultural context of Nusa Tenggara Barat (NTB) province, Indonesia. A quantitative survey involving 496 respondents was conducted using purposive sampling during the 2025 data collection period. The data were analyzed using Partial Least Squares Structural Equation Modelling (PLS-SEM) and Importance-Performance Map Analysis (IPMA). The results indicate that optimism, innovativeness, and digital literacy have a significant influence on perceived ease of use and perceived usefulness. In contrast, discomfort and insecurity negatively affect user acceptance. Furthermore, perceived ease of use and perceived usefulness were found to predict behavioral intention strongly. The IPMA results further highlight optimism and innovativeness as high-impact yet underperforming areas that require attention. This study contributes theoretically by extending the integration of TAM and TRI in the context of IoT-based smart home adoption, while providing practical insights for policymakers, system designers, and digital transformation stakeholders to design more inclusive and user-aligned smart home strategies. The combined TAM–TRI framework reflects both cognitive and emotional elements that shape user decision-making, thereby strengthening the understanding of technology adoption in developing regions.