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All Journal CESS (Journal of Computer Engineering, System and Science) JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING Jurnal Penelitian Pendidikan IPA (JPPIPA) JITK (Jurnal Ilmu Pengetahuan dan Komputer) IJIS - Indonesian Journal On Information System Journals of Ners Community Jurnal Teknologi dan Informasi JSI (Jurnal sistem Informasi) Universitas Suryadarma JSAI (Journal Scientific and Applied Informatics) Jurnal Teknologi Dan Sistem Informasi Bisnis Prosiding National Conference for Community Service Project Jurnal Sistem Informasi, Teknologi Informasi, dan Edukasi Sistem Informasi (JUST-SI) Telcomatics Journal of Information System and Technology (JOINT) Journal of Computer and Information System (J-CIS) INOVTEK Polbeng - Seri Informatika Smatika Jurnal : STIKI Informatika Jurnal
Sama, Hendi
Unknown Affiliation
Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Materials Science & Nanotechnology Nursing Physics

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A SYSTEMATIC LITERATURE REVIEW: BIG DATA IN SMART CITY DEVELOPMENT Sama, Hendi; Ulfa, Tasya Selvia; Yulianto, Andik
JITK (Jurnal Ilmu Pengetahuan dan Teknologi Komputer) Vol. 11 No. 3 (2026): JITK Issue February 2026
Publisher : LPPM Nusa Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33480/jitk.v11i3.7441

Abstract

The modernization of information technology has generated a large volume of data known as Big Data, which plays an essential role in supporting data-driven decision-making. With regard to Smart City development, Big Data contributes to enhancing the effective, efficient, and environmentally friendly public services. However, the utilization of Big Data in Indonesia still faces several challenges, including insufficient supporting infrastructure, limited technical expertise, and issues related to data security and privacy. This study aims to analyze the role of Big Data in Smart City development, identify the most frequently used technologies, and examine the challenges in implementing Big Data within Smart City initiatives. This study adopts the Systematic Literature Review (SLR) approach, following a structured study selection process, 40 articles were initially retrieved and evaluated, with 25 studies ultimately satisfying the methodological criteria for inclusion in the final synthesis. The results of the analysis indicate that Cloud Computing, Big Data,  Artificial Intelligence (AI) and Internet of Things (IoT) are the most dominant technological components in Smart City implementation. Furthermore, the study emphasizes that the success of Smart City initiatives is contingent not merely upon technological progress but also on human resource readiness, data quality, and information protection. This research contributes to providing a strategic foundation for policy development and implementation planning of Smart Cities in Indonesia, particularly in strengthening data governance and national digital capacity building to support sustainable urban innovation.
The Cyber Threat Landscape in Indonesia: Attacks and Security System Analysis Sama, Hendi; Stefanie; Prasetyo, Stefanus Eko
SMATIKA JURNAL : STIKI Informatika Jurnal Vol 16 No 01 (2026): SMATIKA Jurnal : STIKI Informatika Jurnal
Publisher : LPPM Universitas Bhinneka Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32664/smatika.v16i01.2200

Abstract

Cybersecurity in learning systems has become increasingly important as educational institutions rely more heavily on digital platforms such as learning management systems, online assessments, and cloud-based academic services. This rapid digital transformation exposes learning environments to sophisticated cyber threats that may disrupt academic activities and compromise sensitive information. However, many institutions still lack a clear understanding of how users perceive cyber risks and how these perceptions influence the effectiveness of cybersecurity systems. Currently, there is a significant research gap regarding empirical evidence that links user behavioral psychology with technical security outcomes in the Indonesian educational context. This study aims to empirically analyze the relationship between cyber awareness, perceived impact of cyber attacks, and perceived effectiveness of cybersecurity systems in digital learning environments. A quantitative research approach was applied using data collected from 402 respondents. The data were analyzed through descriptive statistics, correlation analysis, regression analysis, and group comparison tests to examine variable relationships and demographic differences. The findings indicate that cyber awareness significantly and positively predicts perceived system effectiveness (β = 0.501, p < 0.001), demonstrating that higher awareness levels enhance overall cybersecurity performance. Conversely, the perceived impact of cyber attacks does not show a significant effect on system effectiveness, suggesting that awareness is more influential than threat perception alone. Additional results reveal gender-based differences in cyber incident experiences, while awareness levels remain similar. The practical implications emphasize the importance of cybersecurity awareness programs, digital safety education, and proactive defense strategies to strengthen protection in learning systems and improve institutional cybersecurity readiness.
EVALUASI DAN PENINGKATAN PENANGANAN INSIDEN IT MENGGUNAKAN ITIL V3 DI PERUSAHAAN SOFTWARE HOUSE STUDI KASUS: PT. TAKTIKAL PINTAR KINETIKA Zulkarnain, Z; Dienro, Foli; Sama, Hendi
IJIS - Indonesian Journal On Information System Vol 11, No 1 (2026): APRIL
Publisher : POLITEKNIK SAINS DAN TEKNOLOGI WIRATAMA MALUKU UTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36549/ijis.v11i1.442

Abstract

Penelitian ini dilakukan di PT. Taktikal Pintar Kinetika untuk memperbaiki proses pelaporan dan penanganan insiden Teknologi Informasi (TI) yang sebelumnya dilakukan melalui email. Sistem lama dinilai lambat, tidak terstruktur, dan sulit dipantau. Sebagai solusi, penelitian ini menerapkan kerangka kerja ITIL V3 dengan membangun sistem pelaporan baru berbasis WhatsApp dan Google Sheet. Tujuannya adalah mempercepat respon, memperbaiki dokumentasi, serta meningkatkan kepatuhan terhadap Service Level Agreement (SLA). Penelitian ini menggunakan metode applied research dengan pendekatan kuantitatif, di mana data dikumpulkan selama periode September–Oktober 2025. Hasil penelitian menunjukkan adanya peningkatan signifikan terhadap kinerja layanan TI. Waktu respon insiden berkurang dari rata-rata 1–2 jam menjadi 1–2 menit, dan tingkat kepatuhan terhadap SLA mencapai 92,7%. Dokumentasi insiden kini tercatat lebih rapi, mudah dipantau, serta memudahkan evaluasi dan analisis kinerja tim IT. Secara keseluruhan, penerapan sistem berbasis WhatsApp dan Google Sheet dengan panduan ITIL V3 terbukti menjadi solusi sederhana namun efektif untuk meningkatkan efisiensi, transparansi, dan kualitas layanan TI di perusahaan.Kata Kunci: ITIL V3, Manajemen Insiden, SLA, WhatsApp, Google Sheet
HOW IMPORTANT MARKET AND TECHNOLOGICAL ALIGNMENT IN DEVELOPING PROACTIVE DECISION-MAKING AND DESIGN FLEXIBILITIES: A SYSTEMATIC LITERATURE REVIEW Sama, Hendi; Gabriella, Jessica; Siahaan, Mangapul
IJIS - Indonesian Journal On Information System Vol 11, No 1 (2026): APRIL
Publisher : POLITEKNIK SAINS DAN TEKNOLOGI WIRATAMA MALUKU UTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36549/ijis.v11i1.436

Abstract

This systematic literature review examines how aligning market demands with technology fosters proactive decision-making. Synthesizing recent academic literature, it confirms that AI-driven analytics are crucial for shifting organizations to a proactive strategic posture, enhancing agility and forecasting. However, this transformation is hindered by significant challenges, including dependency on data quality, integration complexity, financial barriers, and ethical issues like algorithmic bias. Successful adoption requires robust risk management and the strategic integration of human oversight—encompassing critical evaluation and ethical judgment—into the data-driven process. This research provides a framework for balancing technological adoption with human-centric governance to help organizations remain competitive in the digital age. Keywords: Market and Technology Alignment, Proactive Decision-Making, Design Flexibility.
Co-Authors ., Henly Aboagye, Osei Enoch Adi Agus Yanto Andik Yulianto Christian, Yefta Claudia Erica, Cindy Deli Dienro, Foli Djayadhinata, Djayadhinata Eryc, Eryc Firmansyah, Muhamad Dody Gabriella, Jessica Gautama Wijaya Gumolung, Randy Hendi Che Hilton, Chelsea Jerry Khomali, Carlos Justin Liang, Suwarno Lius, Kevin Muhamad Dody Firmansyah Mungkap Mangapul Siahaan Nasution, Dimas Firmansyah Permata, Dwi Ninda Prasetyo, Stefanus Eko Putra, Edi Yulianto Putra, Edy Yulianto Ricky Fernando Sabariman Sabariman Sabariman Sabariman Salsabila, Nanda Selina Stefanie Syaeful Anas Aklani, Syaeful Syahputra, Bayu Ting, Vincent Vannesse Titoni, Erica Tjahyadi, Surya Tony Jack Tan Ding Tony Wibowo, Tony tukino, tukino Ulfa, Tasya Selvia Vanessa, Nancy Vendryan WAN, Jed Wan Z Zulkarnain, Z Zhang, Wesley Zulkarnain Zulkarnain Zulkarnain