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Journal : Jurnal Teknik Informatika (JUTIF)

WEB-BASED BEAUTY SALON ORDERING INFORMATION SYSTEM AT DREAM SKIN AESTHETIC Halilatul Muallafa; Yunita, Irma; Fatah, Zaehol
Jurnal Teknik Informatika (Jutif) Vol. 5 No. 4 (2024): JUTIF Volume 5, Number 4, August 2024 - SENIKO
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2024.5.4.2180

Abstract

Dream Skin Aesthetic is a business that operates in the field of beauty services, especially facial treatments such as laser, basic facial, facial detox, spot peeling, acne peeling, etc. These service activities are carried out offline, which often causes long queues and inconvenience for customers such as services and maintenance services in general. In offline services, a weakness has been found which has been a problem for the owner all this time, namely the customer queques piling up when they want to carry out maintenance because they wait too long because these customers come directly to the place and don’t do it. Order in advance via telephone or WhatsApp. To overcome this problem, an online ordering and service management system was developed using the waterfall software development method. This system is designed to make it easier for users to access information, place orders and transact online. Apart from that, this system also helps the Dream Skin Aesthetic salon in managing customer data and order data more effectively and efficiently. This research resulted in a good system, as evidenced by reduced queues, increased customer satisfaction based on surveys, and increased salon operational efficiency as seen from more organized management data.
INFORMATION SYSTEM DESIGN USING CUTOMER RELATIONSHIP MANAGEMENT (CRM) METHOD AT PAGLAK PETUNG CAFE AND ART IN BANYUWANGI DISTRICT Nur Indahsari, Luluk; Yunita, Irma; Fatah, Zaehol
Jurnal Teknik Informatika (Jutif) Vol. 5 No. 4 (2024): JUTIF Volume 5, Number 4, August 2024 - SENIKO
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2024.5.4.2263

Abstract

The development of information and communication technology (ICT) has transformed the business world. The success of a cafe is now measured not only by its profits but also by its ability to build long-term customer relationships. Customer Relationship Management (CRM) is a strategy for building and maintaining good relationships with customers. Paglak Petung Cafe and Art in Banyuwangi faces customer management challenges as the number of customers increases. This research aims to design and build a CRM-based information system for the cafe to enhance the efficiency of managing customer data, orders, and promotions. The findings show that the developed system can improve the customer experience and provide a competitive advantage for the cafe. The system also facilitates management in making more accurate data-driven decisions
Co-Authors ., Arwani A'yun, Qurrotul ABDUS SAMAD Abrori, Syariful Adi Susanto Adiba, Naila Afandi, Muhammad Dzikry Afifah, Fatma Nur Ahmad Afandi Ahmad Homaidi Aini, Imroatin Arifatul Aizah, Nur Akhlis Munazilin, Akhlis Al Qayyis, Zainul Arifin Alwi Alfiansyah, Noer Dian Alwi, As'ad Anam, Baitul Anisa, Halifatus Ardiansyah, Lukman Hakim Arsyad, M. Qoyis Auza’I Atika, Komang Nitari Atreji, Reza Aziz, Hamdan Fauzi Nur Badriyah, Siti Sarifatul Badrus Sholeh Baijuri, Achmad Billah, Moch. Hegal Muktasim Candra, Ongky Ali Damayanti, Alfina Damayanti Diandhita, Safna Dofiyanto Dwi Norrepa Efendi, Ahmad Fadil Dwi Fahimurridho, Ahmad Faidah, Mutmainnah Ilmiatul Febrian, Fikri Fernando, Ahmad Wahyu Firdaus, Alvina Jelita Firmandala, Legi Octa Sofyan Ghani, Farhan Ahnaf Hakim, Syafiq Ilham Hakimah, Milla Halilatul Muallafa Hamdani Hamdani Hamdani, A. Haq, Muhammad Nabil Dhiya’ul Hasan Basri Holidiyah, Na'imatul Homaida, Nur Ida Ayu Putu Sri Widnyani Ikman, Ahmad Maulana Ikormi, Kamilul irma yunita Ismael, Kharisma Ayu Jundanuddin, Muhammad Karimah, Ummul khasanah, wardhatun Khoirunisak, Dewi Kintari, Putri Lazim, Farihin Lidimilah, Lukman Lidimilah, Lukman Fakih Lutfi, Zainul Lutfiana, Nurisma Maghfiro, Maidatul Mahdi, Aminullah Moh. Mahtum, Rohiqim Majid, Muhammad Sabilillah Marwan Marwan Maulana, Moh. Iqbal Muasaroh, Yurida Islahatul Muhammad, Aqil Furqoni Mulianingsih, Suci Muqtadir, Faidhul Nafi'ah, Lailin Naqibuzzahidin, Naqibuzzahidin Nazila, Jamilatun Nur Indahsari, Luluk Nurdiana, Alfi Nurhasanah, Yeni Nuril Maghfiratus Sholeha, Siti Prasetyo, Jarot Dwi Qori'ah, Arafah Amaliyah Qori'ah, Arifah Amaliyah Rahmawati, Nurul Qolbi Rofiq, Ahmad Tahqiq Safitri, Lulu Saleh, Taufik Samsul Arifin Santoso, Firman Saputra, Zuhrian Nur Sari, Iin Puspita Savira, Anggita Yusiana Shidqin, Lalu Habil Mudkhola Shihab, As’ad Alwi Sinta, Sinta Masruroh Siti Khoiriyah Sobri, Miftahus Syakirin, Muhammad Irham Taufik Hidayat Tholibah, Wafrotut Uswatul Muftakiyah Vadilah, Nur Jihan Wilda, Sufil Zubairi, Ach. Zulkarnain, Bagus Maulana