Garuda - Garba Rujukan Digital

PENGARUH KEPERCAYAAN DAN KEMUDAHAN PENGGUNAAN TERHADAP LOYALITAS PENGGUNA DANA DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI: STUDI PADA MAHASISWA DI KOTA PALANGKA RAYA Astrid, Astrid; Kristinae, Vivy; Mahrita, Ani; Syamsudin, Achmad
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol. 4 No. 12 (2025)
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v4i12.3692

DANA is one of the most popular e-wallet in Indonesia, with over 190 million users. This study aims to examine the influence of trust and perceived ease of use on user loyalty, with customer satisfaction serving as a mediating variable. The research employed a quantitative survey design with a total of 100 respondents, and data were analyzed using PLS-SEM through SmartPLS 4.0. The findings reveal that trust has a positive and significant effect on user loyalty toward the DANA application, whereas perceived ease of use shows a positive but insignificant effect on user loyalty. Nonetheless, both trust and perceived ease of use exert a positive influence on customer satisfaction, which in turn mediates and strengthens their relationship with user loyalty. These results highlight that trust and customer satisfaction are essential determinants in fostering long-term loyalty among DANA application users.

PENDAMPINGAN USAHA KERAJINAN ROTAN DAYAK DI KOTA PALANGKA RAYA Retawati, Anike; Syamsudin, Achmad
BESIRU : Jurnal Pengabdian Masyarakat Vol. 2 No. 12 (2025): BESIRU : Jurnal Pengabdian Masyarakat, Desember 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/besiru.v2i12.2027

This community service aims to assist Dayak rattan craft business actors in Palangka Raya City in improving product quality, business management, and marketing strategies. The main problems faced by partners include the limitations of design innovation, weak financial records, and low utilization of digital marketing. The method used is a descriptive qualitative approach through observation, interviews, training, and direct mentoring. Activities are carried out through the stages of socialization, product and management training, production assistance, marketing, and monitoring and evaluation. The results of the activity show that there is an improvement in product quality, business actors' understanding of simple financial records, and an increase in marketing reach through social media. This activity proves that continuous assistance is able to increase the competitiveness of the Dayak rattan craft business as a regional superior product.

Description Of Factors In The Utilization Of Mental Health Services at Sambang Lihum Mental Health Hospital In South Kalimantan Naediwati, Ema Dessy; Syamsudin, Achmad
Jurnal Keperawatan Universitas Jambi Vol 10 No 1 (2025): Jurnal Keperawatan Universitas Jambi
Publisher : Program Studi Keperawatan Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jkuj.v10i1.49938

Mental disorders are increasing worldwide. Most cases of mental disorders go untreated. Several studies have shown that there are factors associated with the utilization of mental health services. The most important factors are stigma, feelings, lack of knowledge, available mental health services, personal beliefs, and social support. Sambang Lihum Mental Health Hospital is a very potential research site to obtain research results that represent mental health services in the province of South Kalimantan. The purpose of this study was to identify a description of factors in the utilization of mental health services at Sambang Lihum Mental Health Hospital. This study was a quantitative descriptive study with 111 respondents selected using a purposive sampling technique conducted in the psychiatry and drug polyclinic of Sambang Lihum Mental Health Hospital. Data were analyzed using univariate analysis. The results of this study indicate that the most important factors in utilizing mental health services are stigma, feelings, lack of knowledge, available mental health services, personal beliefs, and social support. Most respondents sought treatment at mental health services within a duration of 3 months to 1 year after the first symptoms of mental disorders appeared. Mental health service providers are expected to be able to educate about mental disorders and treatment so that they can increase patient and family awareness to utilize mental health services.

Description Of Factors In The Utilization Of Mental Health Services at Sambang Lihum Mental Health Hospital In South Kalimantan Naediwati, Ema Dessy; Syamsudin, Achmad
Jurnal Keperawatan Universitas Jambi Vol 10 No 1 (2025): Jurnal Keperawatan Universitas Jambi
Publisher : Program Studi Keperawatan Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jkuj.v10i1.49938

Mental disorders are increasing worldwide. Most cases of mental disorders go untreated. Several studies have shown that there are factors associated with the utilization of mental health services. The most important factors are stigma, feelings, lack of knowledge, available mental health services, personal beliefs, and social support. Sambang Lihum Mental Health Hospital is a very potential research site to obtain research results that represent mental health services in the province of South Kalimantan. The purpose of this study was to identify a description of factors in the utilization of mental health services at Sambang Lihum Mental Health Hospital. This study was a quantitative descriptive study with 111 respondents selected using a purposive sampling technique conducted in the psychiatry and drug polyclinic of Sambang Lihum Mental Health Hospital. Data were analyzed using univariate analysis. The results of this study indicate that the most important factors in utilizing mental health services are stigma, feelings, lack of knowledge, available mental health services, personal beliefs, and social support. Most respondents sought treatment at mental health services within a duration of 3 months to 1 year after the first symptoms of mental disorders appeared. Mental health service providers are expected to be able to educate about mental disorders and treatment so that they can increase patient and family awareness to utilize mental health services.

The Strategic Role Of The Head Of The National Road Implementation Agency (BPJN) Palangkaraya In Managing The Risk Of Infrastructure Project Delays Aziz Ahmad Faris, Abdul; Syamsudin, Achmad; Borneo Poetra, Gema; Giovanni, Jonathan
International Journal of Science and Environment (IJSE) Vol. 5 No. 4 (2025): November 2025
Publisher : CV. Inara in Colaboration with www.stie-sampit.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijse.v5i4.260

Infrastructure development is one of the Indonesian government’s top priorities to support economic growth and promote equitable development across regions. However, project delays remain a significant challenge that hinders the effectiveness of national strategic programs. This study aims to analyze the strategic role of the Head of the National Road Implementation Agency (BPJN) Palangkaraya in managing the risk of delays in infrastructure projects, particularly national road projects in Central Kalimantan. The research employs a qualitative approach with a case study design, involving in-depth interviews with the Head of BPJN and several project implementation officials as key informants. Data were analyzed using thematic analysis to identify patterns of strategic decision-making in responding to project uncertainties. The results reveal that decision-making processes are carried out through a combination of rational and intuitive approaches, taking into account technical aspects, fiscal policies, and external factors such as weather conditions and material distribution. The Head of BPJN acts as an adaptive decision-maker who balances national interests with field realities. This study underscores the importance of risk-based strategic leadership in improving the performance of public infrastructure projects.

ANALISIS PENGENDALIAN PERSEDIAAN BAHAN BAKU GUNA MENINGKATKAN EFESIENSI PADA A2 COLLECTION PABRIK PENGRAJIN TAS KULIT DAN ROTAN PALANGKA RAYA Rahma, Dewi; Syamsudin, Achmad; Giovanni, Jonathan; Karuehni, Ina
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol 9, No 1 (2026): February 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i1.5940

Abstract: A2 Collection is a home-based industry engaged in the production of bags made from woven rattan combined with leather or synthetic materials in Palangka Raya City. In its operational activities, the company still encounters challenges in controlling rattan raw material inventory due to an inefficient ordering system, which leads to excess inventory and increased storage costs. This study aims to determine the optimal order quantity of rattan raw materials, identify the appropriate reorder point, and calculate the total inventory costs incurred by the company. The Economic Order Quantity (EOQ) method is employed in this research, including the analysis of optimal order quantity, safety stock, reorder point, and total inventory costs. The results indicate that the optimal order quantity of rattan raw materials is 1,363 sheets with an ordering frequency of five times per year. Reordering is carried out when inventory reaches 21 sheets with a safety stock of 4 sheets, while the total inventory cost amounts to Rp1,363,249 per year. The findings demonstrate that the implementation of the EOQ method effectively reduces inventory costs and improves the efficiency of raw material inventory management at A2 Collection. Keyword: Inventory, Raw Materials, Economic Order Quantity (EOQ). Abstrak: A2 Collection merupakan usaha industri rumahan yang memproduksi tas berbahan anyaman rotan yang dikombinasikan dengan kulit maupun material sintetis di Kota Palangka Raya. Dalam pelaksanaan operasionalnya, usaha ini masih mengalami kendala dalam pengendalian persediaan bahan baku rotan karena sistem pemesanan yang belum efektif. Kondisi tersebut menyebabkan terjadinya kelebihan persediaan yang berdampak pada meningkatnya biaya penyimpanan. Penelitian ini bertujuan untuk menentukan jumlah pemesanan bahan baku rotan yang paling efisien, menetapkan waktu pemesanan kembali, serta menghitung total biaya persediaan yang harus dikeluarkan perusahaan. Metode Economic Order Quantity (EOQ) digunakan sebagai pendekatan analisis, yang mencakup perhitungan jumlah pemesanan optimal, persediaan pengaman (safety stock), titik pemesanan kembali (reorder point), dan total biaya persediaan. Hasil penelitian menunjukkan bahwa jumlah pemesanan bahan baku rotan yang paling optimal adalah 1.363 lembar dengan frekuensi pemesanan sebanyak lima kali dalam satu tahun. Pemesanan kembali dilakukan ketika persediaan mencapai 21 lembar dengan safety stock sebesar 4 lembar, sementara total biaya persediaan tercatat sebesar Rp1.363.249 per tahun. Temuan ini membuktikan bahwa penerapan metode EOQ mampu meningkatkan efisiensi pengelolaan persediaan serta menurunkan biaya yang dikeluarkan oleh A2 Collection. Kata kunci: Persediaan, Bahan Baku, Economic Order Quantity (EOQ).

PELATIHAN DAN SOSIALISASI BISNIS DIGITAL UNTUK MEMPERLUAS PASAR PADA PELAKU USAHA BATIK PALANGKA RAYA Retawati, Anike; Syamsudin, Achmad
BESIRU : Jurnal Pengabdian Masyarakat Vol. 3 No. 4 (2026): BESIRU : Jurnal Pengabdian Masyarakat, April 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/besiru.v3i4.2522

This community service activity aims to improve the understanding and skills of Palangka Raya Batik business actors in utilizing digital business as a strategy to expand the market. Batik business actors have an important role in maintaining local cultural identity while encouraging the growth of the region's creative economy. However, there are still various obstacles faced, such as limited understanding of digital marketing, the use of marketplaces, the creation of promotional content, business social media management, recording digital transactions, and online brand building strategies. The activity method uses a qualitative descriptive approach through observation, interviews, socialization, training, discussions, digital media use practices, and activity evaluation. Participants in the activity are Batik Palangka Raya business actors who have the potential to develop the market through digital platforms. The results of the activity show that training and socialization of digital business are able to increase participants' knowledge about the importance of digital branding, marketing through social media, marketplace utilization, digital payment use, and online consumer service strategies. This activity is expected to be able to encourage batik business actors to be more adaptive to the development of digital technology, expand market reach, and increase the competitiveness of local batik products in Palangka Raya.

Analisis Pemanfaatan Teknologi Point of Sales (POS) dan Big Data dalam Optimalisasi Persediaan Produk Di Ritel Modern (Studi Kasus: BorMart) Sipayung, Elchi Tri Muliani; Syamsudin, Achmad; Poetra, Gema Borneo; Giovanni, Jonathan
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 5 No. 4: Mei 2026
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v5i4.15975

Penelitian ini bertujuan untuk menganalisis penggunaan teknologi Point of Sales (POS) dan Big Data dalam mengoptimalkan persediaan produk di ritel modern BorMart di Kota Palangka Raya. BorMart menghadapi tantangan untuk menjaga keseimbangan antara risiko kekurangan pasokan dan kelebihan stok di tengah dinamika pasar yang cepat berubah. Studi ini menggunakan metode kualitatif dengan desain studi kasus. Data dikumpulkan melalui wawancara mendalam dengan kepala toko, staf Gudang, dan kasir, serta melalui observasi partisipatif dan studi dokumentasi. Hasil penelitian menunjukkan bahwa sistem POS digunakan secara real-time untuk pencatatan transaksi dan pemantauan persediaan. Big Data digunakan secara terpusat oleh kantor pusat untuk menentukan tanggal pengiriman dan tren iklan, sedangkan cabang bertindak sebagai pengguna hasil analisis. Untuk kategori produk yang bergerak cepat, optimalisasi persediaan telah tercapai, tetapi masih ada hambatan dalam bentuk ketidaksesuaian antara data sistem dan persediaan fisik, serta akses terbatas ke analisis data di tingkat cabang.

Investasi Bijak: Bagaimana Pengetahuan Keuangan dan Literasi Keuangan Mempengaruhi Keputusan Investasi Guru Di Kota Palangka Raya Dengan Minat Investasi Sebagai Mediasi Nurwati, Solikah; Mahrita, Ani; Nahan, Noorjaya; Syamsudin, Achmad; Peridawaty, Peridawaty
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 12 No. 3 (2026): Juni 2026
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v12i3.6278

The development of financial technology and increasing public access to investment instruments, encourage the participation of various professional groups to invest in the capital market. Teachers who are classified as employees and professionals have a lower level of financial literacy compared to other professions, so the population of this study is active ASN status teachers at SMAN Palangka Raya City = 538 people, with a random sample obtained 100 teachers. Analysis with Smart PLS version 4.0. Using four latent variables; two endogenous variables (investment knowledge and financial literacy); one moderating variable (investment interest) and one exogenous variable (investment decision). The four variables were analyzed for their direct and indirect influence between endogenous, moderating, and exogenous variables. The output results of R²: 1) investment interest = 0.182 (weak), 2). Investment decision = 0.218 (weak) and the results of the study show: (1) investment interest is influenced by investment knowledge variables and financial literacy with a positive relationship; 2) financial literacy is able to influence teacher investment decisions with a unidirectional relationship, but investment knowledge and investment interest cannot influence investment decisions; 3) investment interest is not able to act as a link between investment knowledge and financial literacy towards investment decisions of SMAN teachers in Palangka Raya City in the capital market.

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