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All Journal PALITA: Journal of Social - Religion Research Jurnal Manajemen Pendidikan Kelola: Journal of Islamic Education Management Pena Justisia: Media Komunikasi dan Kajian Hukum Jurnal PORKES International Journal of Asian Education Indo-MathEdu Intellectuals Journal Jurnal Konsepsi Al-Bahjah Journal of Islamic Education Management Jurnal Tarreang: Tren Pengabdian Masyarakat Agrokompleks Educational Journal of Learning Technology Jurnal Pendidikan Refleksi
Taqwa, Taqwa
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Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Journal : Pena Justisia: Media Komunikasi dan Kajian Hukum

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Indonesian Ombudsman: Strengthening Role in Improving the Quality of Public Services Taqwa, Taqwa; Rifai, Amzulian; Nashriana, Nashriana; RS, Iza Rumesten
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 22 No. 001 (2023): Pena Justisia (Special Issue)
Publisher : Faculty of Law, Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31941/pj.v22i3.3605

Abstract

When residents have issues with a government agency, they may resort to the impartial Ombudsman. This research looks at how the Indonesian Ombudsman has affected service quality there. This research aims to clarify the need for an Ombudsman in the fight against bad administration and to propose reforms to the legislation that would give them more authority. This research blends a normative judicial approach with a descriptive analytic technique. This research shows that the Indonesian Ombudsman has the potential to become a powerful advocate for improving the quality of government services and protecting people' rights against infringement by the state. The Ombudsman in Indonesia can do a better job of sustaining good governance and guaranteeing justice in the provision of public services if given the sufficient resources and support from the government and society, as well as the required legal framework.
Co-Authors Adila, Fakie Ahmad Syarief Iskandar, Ahmad Syarief Alauddin Alauddin, Alauddin Amzulian Rifai Azhari, Ayu Baderiah Baderiah Baderiah Baderiah, Baderiah Erbayanti, Erbayanti Hinnas, Einil Iza Rumesten RS Kornelius, Kornelius Muhammad Guntur, Muhammad Muhammad Irfan Hasanuddin, Muhammad Irfan Muhammad Ismail Musdalifa Musdalifa Nashriana, Nashriana Nasir, Septian Nurawalia, Gina Nurjaya, Erni Parlim, Indra Prayoga Rahma, Nur Rahmadhani, Ervi Ramadhani, Nirja Ramadi Ramadi, Ramadi Reski, Mutia Rosita Rosita Salmilah Salmilah, Salmilah Santi, Baiq Sari, Resky Syarif, Aswar Syarihadi, Syarihadi Tahrim, Tasdim Thaha, Hisban