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All Journal KLIK (Kumpulan jurnaL Ilmu Komputer) (e-Journal) InfoTekJar : Jurnal Nasional Informatika dan Teknologi Jaringan ILKOM Jurnal Ilmiah Computer Based Information System Journal Jurdimas (Jurnal Pengabdian Kepada Masyarakat) Royal JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) JURNAL TIKAR JUSTIN (Jurnal Sistem dan Teknologi Informasi) Jurnal Puan Indonesia Jurnal Sistim Informasi dan Teknologi Jurnal Desain dan Analisis Teknologi The Indonesian Journal of Computer Science Computer & Science Industrial Engineering Journal Prosiding Seminar Nasional Ilmu Sosial dan Teknologi (SNISTEK)
Arnomo, Sasa Ani
Universitas Putera Batam
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

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Clustering the potential bandwidth upgrade of FTTH broadband subscribers Sasa Ani Arnomo; Yulia Yulia
ILKOM Jurnal Ilmiah Vol 13, No 1 (2021)
Publisher : Teknik Informatika Fakultas Ilmu Komputer Univeristas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/ilkom.v13i1.805.51-57

Abstract

A company needs to consider determining the customers’ potential before deciding to upgrade their bandwidth. It is important because, previously, determination was conducted randomly. Therefore, potential determination is necessary by grouping customers who have similar characteristics based on their data and attributes. This study employs data mining techniques using clustering method with K-means algorithm on broadband users’ group of 263 FTTH. The determination was determined based on end centroid point in the grouping. The results were divided into 5 clusters consisting of 34 highly potential users (12.92%), 29 potential users (11.02%), 56 fairly potential users (21.3%), 54 less potential users (20.53%), and the remaining 90 not potential users (34.22%). The comparison of the validity of the Davies-Bouldin Index for the 5 (five) clusters is 0.538 for K-Means and 0.819 for K-Medois. This indicates that K-Means results better score. This method is useful for efficient bandwidth sharing.
ANALISIS SISTEM INFORMASI ASTRA BERBASIS WEB TERHADAP KEPUASAN PELANGGAN sasa ani arnomo
Computer Based Information System Journal Vol. 1 No. 2 (2013): CBIS Journal
Publisher : Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1224.399 KB)

Abstract

Website as electronic information media may present a variety of information quickly, effectively and efficiently. Optimal utilization of information technology is one of the key components in providing customer satisfaction. From these statements it is doing research analysis astra web-based information systems to customer satisfaction with dseskriptif quantitative research methods. Astra web-based information systems as variables x (independent) and customer satisfaction as the y variable (dependent). And produce research that the quality of web-based information system astra views of Usability, Graphic Design, Contents, Compatibility, Loading Time, accessibility, Interactivity is quite good and beneficial to the customer. In terms of customer satisfaction, the customer satisfied with the quality of the product / service, price, service quality, and ease to get astra product. While the trial found that the effect of quality web-based information systems astra affects customer satisfaction.
Pengaruh Pelatihan Teknologi Informasi Dan Implementasi E-Government Terhadap Produktifitas Kerja Pegawai Di Badan Pengusahaan Batam sasa ani arnomo
Computer Based Information System Journal Vol. 2 No. 1 (2014): CBIS Journal
Publisher : Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (997.278 KB)

Abstract

In a change from developing countries to developed countries requires a great effort by the government. With that goal the government to make changes in the system of government that is implementing the E -Government. Accelerate the process of procedures, transparency of information and ease of access to information as the purpose of this implementation. E-government is in need of some new information technologies as a support system. With the use of new information technology then there are some government employees who are less mastered for operationalizing. So the government provided training for these problems. Place the training of government officials called the IT Center. With the background of the research carried out to determine how the effect of E-Government and IT Center to Work Employee Productivity Results. E-Government measurement variables are informativeness, Information Format, Easy of Use, Timeliness, measurement Reliability. Variabel IT Center ( IT Training Center ) is Intsruktur, modules, training results. While the measurement variables for employee productivity is Job Performance, Initiative, Cooperation, Responsibility, Honesty.
Dampak Teknologi Smartphone Dalam Pemenfaatan Service Bank sasa ani arnomo
Computer Based Information System Journal Vol. 2 No. 2 (2014): CBIS Journal
Publisher : Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1081.298 KB)

Abstract

Development of smartphones in Indonesia change the order of the marketing strategy in which the public interest is increasing to transact online without having to transact face to face (face to face). Changes towards online transactions also affect transactions in the banking industry. Service bank was developed to meet customer satisfaction include SMS banking and internet banking. With the existence of such services is expected to facilitate the effective and efficient transaction. Sophistication smartphone influential enough to service bank through the application of gadgets or ease of access intenet. From the description of this study is to see how the impact of the use of smartphone technology service bank. The method used is quantitative method by using statistical techniques. Primary data were collected through questionnaires to 158 respondents using incidental sampling technique wherein the determination technique based on chance. The description of the use of smartphones, SMS banking and interest in the use of e-banking presented through quantitative descriptive analysis. The results of quantitative descriptive analysis shows that the use of smartphones has been optimized, sms banking has been going well and the use of e-banking interests perceived high. The results of the analysis revealed that the development of smartphones have a positive impact on the utilization of bank service excellent views of internet banking or SMS banking.
ANALISIS KUALITAS PENERIMAAN SINYAL USB WIFI EKSTERNAL BERDASARKAN KETINGGIAN DAN JARAK AKSES POINT sasa ani arnomo
Computer Based Information System Journal Vol. 3 No. 1 (2015): CBIS Journal
Publisher : Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (571.346 KB)

Abstract

Wi-Fi is a technology that is growing at the moment, because of the advantages and ease of supporting mobility for work, communication and many other things. To connect to the wireless network, then any device no longer need an additional device to help connect to the network. The device is a wireless adapter. Computers and laptops today the average is equipped with a wireless adapter. Adapter in receiving the signal, there are several levels of strength, the strength of the signal depends on the distance to the signal point of the hotspot or access point. External adapters also can amplify the signal reception of a hotspot. In this study, the research methods were performed using descriptive methods. The data collection technique used observation techniques. By using a data collection was obtained from the assessment of external adapters signal strength, signal strength values ​​detected by the respective software at the same distance, which is 10 yards, scored farther weakened by an external adapter to receive the same hotspot signal.
Persepsi Kegunaan Aplikasi Smartphone Whatsapp Instant Messaging Pada Kalangan Pelajar sasa ani arnomo
Computer Based Information System Journal Vol. 3 No. 2 (2015): CBIS Journal
Publisher : Universitas Putera Batam

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Abstract

Smartphone applications has been growing rapidly with proven many applications that can be downloaded for free on the internet. One smartphone apps harnessed and used as this research is Whatsapp instant messaging. The application is a chat application that is popular amongst smartphone users. Whatsapp instant messaging applications facilitate communication between users free of charge for use of internet data connection to send messages, pictures, video, and voice communications. The object of the research is the students, where they use the application to obtain information and exchange of information among fellow students like the subject matter, schoolwork, extracurricular activities or activities. The purpose of the research conducted to determine how perceptions of the usefulness of whatsapp instant messaging applications on the students.
PENGARUH TEKNOLOGI INFORMASI DAN KEMAMPUAN KERJA PEGAWAI TERHADAP KUALITAS PELAYANAN MASYARAKAT PADA DINAS KELAUTAN, PERIKANAN, PERTANIAN DAN KEHUTANAN (DKP2K) KOTA BATAM: Program Studi Sistem Informasi, Universitas Putera Batam, Kepulauan Riau. sasa ani arnomo
Computer Based Information System Journal Vol. 1 No. 1 (2013): CBIS Journal
Publisher : Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (482.142 KB)

Abstract

This research discusses about the influence of Information Technology and Civil Servant Work Capability to Quality of Public Services in the Department of Marine, Fisheries, Agriculture and Forestry (DMFAF) Batam City. This study aims to know whether there is and at what impact that Information Technology and Civil Servant Work Capability to Quality of Public Services in the Department of Marine, Fisheries, Agriculture and Forestry (DMFAF) Batam City. The method used in this study is the observation, questionnaires, interviews and a literature review with using data sourced from primary data and secondary data, analysis techniques used in other research is descriptive statistics which includes descriptive data, frequency, histograms and regression analysis, including multiple regression analysis, determination, F test and t test. Based on the results of F test, obtained F calculated is greater than the F table, which means the Information Technology and Civil Servant Work Capability jointly affect the Quality of Public Services, while the t test results, obtained t count bigger than t table on the means of Information Technology partial effect on Quality of society, but t count is less than t table obtained in the Civil Servant Work Capability means that the partial effect of Quality of Public Services.
MENGUKUR KETEPATAN KUALITAS INFORMASI SISTEM TRACER DAN TRACKING JASA KURIR sasa ani arnomo
Computer Based Information System Journal Vol. 6 No. 1 (2018): CBIS Journal
Publisher : Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (255.789 KB) | DOI: 10.33884/cbis.v6i1.641

Abstract

With the development of e-commerce, the sale and purchase transaction more and more. The scope of e-commerce is very wide because internet access is spread all over the region. The development of e-commerce users is affecting business in the delivery of goods. To know the goods have been processed for delivery or not the courier service delivery of goods provide trace and tracking system. In this study will examine how the accuracy of the quality of information on trace systems and tracking as a service system that provides convenience to users and customers in knowing where the goods we send or receive. The research variables as the direction of measurement are Interest (importance), Clarity (clarity), Relevance (relevance), usefulness (usefulness). Research method by means of descriptive research that is method used to analyze data by way of describing or describing data that have been collected. The samples taken are batam city people who have or are using the system trace and tracking courier services. The purpose of research to know how the quality of information displayed so as to provide information assessment for the community.
PENILAIAN TINGKAT SERVICE TOKO ONLINE DAN ANALISIS PERBANDINGAN PERCEIVED PERFORMANCE sasa ani arnomo
Computer Based Information System Journal Vol. 6 No. 2 (2018): CBIS Journal
Publisher : Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (204.986 KB) | DOI: 10.33884/cbis.v6i2.710

Abstract

The sale and purchase transaction process are carried out through the internet using internet media using both smartphones and computers. The development of the internet has undergone a product sale and purchase transaction process. Various buying and buying transactions can only be done face-to-face, now it can be done through the internet called online stores. To support the freedom of online stores, a website or smartphone application is an important component that presents information in the form of text, images, sounds and others that are presented to find information in tracing and exploring information virtually on certain media. Many online sales websites will be seen from different levels of service. Therefore, the purpose of this analysis is to assess the performance of online store websites. The research method used in this study is a quantitative descriptive research method with comparative analysis techniques. The results obtained from the level of online store service levels show that the percentage of satisfaction is 64.09% and an increase in performance perceptions occur because each online store has different features and different times.
Penerapan Algoritma C4.5 Untuk Prediksi Kualitas Pelayanan Terhadap Kepuasan Konsumen (Studi Kasus: Hinet Batam) Sherly Maisa Putri; Sasa Ani Arnomo
Journal of Information System Research (JOSH) Vol 1 No 2 (2020): Januari 2020
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (434.036 KB)

Abstract

Quality of service is the goal of the company in providing satisfaction to consumers both service and non-service companies. One of the internet access service provider companies that is committed to improving service quality to customer satisfaction is Hinet Batam. This study aims to analyze the quality of service to Hinet Batam consumer satisfaction using the C4.5 algorithm. Valuation variables include empathy, responsiveness, reliability with satisfied and dissatisfied decisions. The results of processing the Data Mining method using the C4.5 algorithm were able to classify the level of customer satisfaction with service quality. With a satisfied predictive precision value of 61.7% and an unsatisfied predictive precision value of 38.3%. The results of this study can be used as a reference to improve service quality and to maintain customer loyalty in using internet service data package products and increase sales.
Co-Authors Amrizal Amrizal Andriani Pratiwi Arif Rahman Hakim Armilia, Puti Selvi David Caslan Nababan Deddy Deddy Dwi Ely Kurniawan Fajrin , Alfannisa Annurrullah Fifi Fifi Fifi, Fifi Frangky Silitonga Gaguk Rudianto Harman, Rika Hendra Hendra Heri Nuryanto, Heri Inzagia Pratama, Irnaldika Jabnabillah, Faradiba Jazuli Jazuli Johan, Faul Jumadril, Jumadril juppren, juppren Karnadi, Very Khisal Khisal Kremer, Hendri Laurence Marpaung, Chindy Marina Clara Mhd Adi Setiawan Aritonang Mhd. Johan Michael Ariestian Michael Nasib Jalverin Sinaga Momon Muzakkar Muhammat Rasid Ridho napitupulu, maida Nofriani Fajrah, Nofriani Nopriadi Nopriadi Novri Adhiatma, Novri Octavia, Ecca Yolanda Pradana, Ronaldo Baja Prasetya, Lorensius Bima Ade Rendy Rendy Ridho, Muhammat Rasid Sadikin , Siti Fairuz Nur Saputra, Vijay Andika Sherly Maisa Putri Sihombing, Rikardo Siti Halijah suwoto, Donna Olivia Syahril Effendi Tuhumena, Melva marsyah adella tukino, tukino Tukino, Tukino Ukas Ukas Vina Fariska wazir, indra Winda Evyanto Yanti, Chagu Hospita Yanti, Srimau Yuli Siyamto, Yuli yulia Yulia Yulia Yulia Yulia Yulia Yulia Yulia Zakrimal Zakrimal Zia Hisni Mubarak