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Journal : Bhinneka Multidisiplin Journal

PENGARUH MOTIVASI KERJA TERHADAP KINERJA KARYAWAN MELALUI KEPUASAN KERJA SEBGAI VARIABEL INTERVENING PADA AYAM GEPREK SA’I DI KOTA PASURUAN Sri Septiani, Herdiah Eka; Fibriyani, Vita; Wahyuni, Hari
Bhinneka Multidisiplin Journal Vol. 1 No. 6 (2024): Bhinneka Multidisiplin Journal
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/bmj.v1i6.40

Abstract

One of the popular fast food trends is "ayam geprek." One restaurant serving ayam geprek, Ayam Geprek Sa’i in Pasuruan City, has four branches located in various areas of Pasuruan. This study aims to analyse the impact of work motivation on employee performance through job satisfaction as an intervening variable in Pasuruan City. The population used consists of employees of Ayam Geprek Sa’i in Pasuruan City. Employing a saturated sample, the study reached 60 respondents. The data analysis technique used is SEM-PLS. The results show that work motivation significantly affects employee performance at Ayam Geprek Sa’i in Pasuruan, with path coefficients scoring -0.864, a t-statistic score of 5.598, and a significance level of 0.000. Work motivation significantly impacts job satisfaction, with path coefficients scoring 0.966, a t-statistic score of 111.396, and a significance level of 0.000. Job satisfaction significantly affects employee performance, with path coefficients scoring 1.759, a t-statistic score of 12.644, and a significance level of 0.000. This indicates that work motivation and job satisfaction positively impact the improvement of employee performance.
HUBUNGAN KUALITAS PELAYANAN DAN PENINGKATAN KETERAMPILAN SOSIAL WARGA BINAAN DI UPT REHABILITASI SOSIAL BINA KARYA DESA WARUNGDOWO KECAMATAN POHJENTREK KOTA PASURUAN Permana, Aditya Eka; Erwantiningsih, Eni; Wahyuni, Hari
Bhinneka Multidisiplin Journal Vol. 2 No. 5 (2025): Bhinneka Multidisiplin Journal
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/bmj.v2i5.74

Abstract

Social rehabilitation is a systematic effort to restore and develop the abilities of individuals experiencing social dysfunction, including in terms of social skills, so they can reintegrate effectively into society. This study aims to determine the relationship between service quality and the improvement of social skills of inmates at the Bina Karya Social Rehabilitation Unit (UPT), Warungdowo Village, Pohjentrek District, Pasuruan City. Service quality is measured through five indicators: reliability, responsiveness, assurance, empathy, and physical evidence. Meanwhile, inmates' social skills are measured based on indicators: assertive communication, conflict resolution, empathy, and adaptive behavior in groups. The research method used is quantitative with a descriptive correlational approach. The sampling technique used purposive sampling with a total of 46 inmates as respondents. Determining the sample through special considerations, namely: Recommendations from the UPT, Health Workers, and Criteria Based on Independence in Activities. The results of the study showed a correlation coefficient (R) of 0.633 with a significance level of 0.000 (<0.05), indicating a strong and significant positive relationship between service quality and inmates' social skills. Therefore, the higher the quality of service provided, the higher the inmates' social skills.