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THE ETHICAL LANDSCAPE OF GUIDANCE AND COUNSELING SERVICES: PHILOSOPHICAL FOUNDATIONS, IMPLEMENTATION, AND CHALLENGES IN THE DIGITAL ERA Irawan, Tb. Moh. Irma Ari; Solehuddin, M; Suryahadikusumah, Ahmad Rofi; Asiedu, Alice
Counsenesia Indonesian Journal Of Guidance and Counseling Vol 6 No 2 (2025): COUNSENESIA 2025
Publisher : Program Studi Bimbingan dan Konseling Universitas Tunas Pembangunan Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36728/cijgc.v6i2.5999

Abstract

Ethical codes form the foundation of counseling professionalism, protecting clients and maintaining professional integrity. The digital era presents complex ethical challenges regarding data confidentiality, counsellors’ digital competence, and professional boundaries in virtual spaces. This study comprehensively explores the philosophical foundations, structure, implementation, and challenges of ethical codes for guidance and counseling in national and international contexts, identifying regulatory gaps in the digital era. This research employed a narrative literature review approach examining publications from 2015-2025 sourced from Scopus, Google Scholar, ERIC, PubMed, PsycINFO, and national journal portals. Analysis was conducted through thematic content analysis, encompassing systematic information extraction, thematic categorization, comparative analysis of Indonesian and international ethical codes, narrative synthesis, and critical interpretation of theoretical and practical implications. Results of this research indicate that ethical codes are rooted in philosophical foundations (ontology, epistemology, axiology) with universal principles: autonomy, beneficence, non-maleficence, justice, fidelity, and veracity. International comparison reveals ACA and ASCA (US) emphasize client protection and digital technology; BACP (UK) focuses on values-based practice; PACFA and ACA Australia prioritize cultural diversity; while ABKIN Indonesia emphasizes socio-cultural norms and national educational goals. Digital era challenges include digital data confidentiality, counsellors’ digital competence gaps, professional boundaries on social media, digital informed consent, and cross-border counseling. International associations have updated their ethical codes to include specific digital counseling regulations, yet Indonesia lacks comprehensive chapters on cyber counseling. Indonesian ethical codes, ABKIN, need to revise its ethical codes by adding chapters on cyber counseling, strengthening enforcement mechanisms, and integrating digital ethics into counselor education curricula.
Technology Framework in Guidance And Counseling Services Fahriza, Irfan; Supriatna, Mamat; Suryahadikusumah, Ahmad Rofi; Rayaginansih, Syari Fitrah; Nadhirah, Nadia Aulia; Nadya, Aisha
Indonesian Journal of Educational Counseling Vol 7 No 1 (2023)
Publisher : Universitas Mathla'ul Anwar Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30653/001.202371.247

Abstract

Much research has been done on guidance and counseling technology but only focuses on proving the effectiveness of technology applications in counseling. Unfortunately, research has yet to be found focusing on the proper framework for utilizing technology in guidance and counseling. This paper aims to formulate a framework for using technology in counseling services. A systematic literature review analyzes and combines information from various sources to obtain a comprehensive concept. Reference search results from 2011-2022 using published or perish (PoP) identified 69 references that met the literature criteria. The results of the study show that the use of technology in counseling must be oriented towards improving service quality by paying attention to the aspects: 1) Cultural and communication processes that will occur through technological devices, 2) Provisions and procedures for using technology-based services are to be agreed upon, 3) Readiness of technical knowledge from counselors as a service manager, 4) User experience in the technology application used.