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THE RELATIONSHIP BETWEEN RESPONSE TIME AND OUTPATIENT SATISFACTION AT SAMBAU HEALTH CENTER Sri Muharni; Utari Christya Wardhani; Ranita Elsa
Cendekia Medika: Jurnal Stikes Al-Ma`arif Baturaja Vol. 11 No. 1 (2026): January - March
Publisher : LPPM STIKES Al-Ma'arif Baturaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52235/cendekiamedika.v11i1.650

Abstract

Patient satisfaction is an essential indicator for assessing healthcare service quality, particularly in primary healthcare facilities such as Community Health Centers (Puskesmas). Waiting time or service response time is considered a critical factor influencing patients’ perceptions of service quality. This study aimed to examine the relationship between response time and patient satisfaction. A quantitative correlational study with a cross-sectional design was conducted. A total of 216 respondents were selected using purposive sampling. Response time was measured using a stopwatch, and patient satisfaction was assessed using a SERVQUAL-based questionnaire. Data were analyzed using the Chi-square test. The results indicated a statistically significant relationship between response time and patient satisfaction (p < 0.001). More than half of the respondents experienced response times exceeding the service standard (>60 minutes) (53.7%), while 46.3% received services within the standard time. Regarding satisfaction levels, 53.2% of respondents reported dissatisfaction, whereas 46.8% were satisfied. The findings suggest that shorter response times are associated with higher patient satisfaction. Therefore, optimizing service workflows and improving waiting time efficiency are recommended to enhance service quality in primary healthcare settings. Future research should incorporate additional factors, including healthcare providers’ communication quality and patients’ expectations, to provide a more comprehensive analysis
Efektivitas Terapi Mindfulness Berbasis Aplikasi Breathe2Relax Terhadap Stres Mahasiswa Tingkat Akhir Mira Agusthia; Utari Christya Wardhani; Novita Rochmayanti; Triyana Harlia Putri
Malahayati Nursing Journal Vol 6, No 8 (2024): Volume 6 Nomor 8 (2024)
Publisher : Universitas Malahayati Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mnj.v6i8.12608

Abstract

ABSTRACT Academic stress is defined as a condition of individuals experiencing pressure from the perception and assessment of academic stressors, which are related to science and education in higher education. The prevalence of students in the world who experience stress is 38-71%. Meanwhile, the prevalence of students experiencing stress in Indonesia was 36.7-71.6%. Stress cannot be prevented but it can be managed. Non-pharmacological therapy for stress reduction is application-based mindfulness. The “Breathe2Relax” app is also a portable skill training tool for practicing diaphragmatic breathing. Mindfulness brings students to focus on realizing the conditions they are currently facing, accepting them with sincerity, without reacting and giving judgments. To determine the effectiveness of Mindfulness Therapy based on the Breathe2Relax Application on Final Year Student Stress. Quantitative research quasi-experimental one group pretest - posttest design without a control group and sampling using purposive sampling with a total sample of 34 students. The level of stress before being given mindfulness therapy was moderate stress as many as 32 people (94.1%) and severe stress as many as 2 people (5.9%). The stress level of students after being given mindfulness therapy was 29 people (85.3%) mild stress and 5 people (14.7%) moderate stress. The results of the analysis test showed that there was an effectiveness of mindfulness therapy based on the Breathe2Relax application on stress in final year students at Awal Bros University. p value=0.000 (p0.05). There is an effect of the effectiveness of mindfulness therapy based on the "Breathe2Relax" application on stress in final year students. It is hoped that the research place will conduct counseling guidance as a place of guidance for students so that it can reduce the level of stress that occurs in students. Keywords: Student, Stress, Mindfulness Therapy  ABSTRAK Stress akademik diartikan sebagai suatu keadaan individu yang mengalami tekanan hasil persepsi dan penilaian tentang stressor akademik, yang berhubungan dengan ilmu pengetahuan dan pendidikan di perguruan tinggi. Prevalensi mahasiswa di dunia yang mengalami stres didapatkan sebesar 38-71%. Sementara itu prevalensi mahasiswa yang mengalami stres di Indonesia sendiri didapatkan sebesar 36,7- 71,6%. Stres tidak dapat dicegah tetapi bisa dikelola. Terapi non farmakologi penurunan stres yaitu mindfulness berbasis aplikasi. Aplikasi “Breathe2Relax” juga merupakan alat latihan keterampilan portabel untuk melatih pernapasan diafgrama. Mindfulness membawa mahasiswa untuk fokus menyadari kondisi yang dihadapi saat ini, menerimanya dengan penuh keikhlasan, tanpa bereaksi dan memberikan penilaian. Tujuan untuk mengetahui Efektivitas Terapi Mindfulness berbasis Aplikasi Breathe2Relax terhadap Stres Mahasiswa Tingkat Akhir. Penelitian kuantitatif quasi experimental one grup pre test - post test design tanpa kelompok kontrol dan pengambilan sample menggunakan Purposive Sampling dengan jumlah sample sebanyak 34 mahasiswa. Tingkat stres sebelum diberikan terapi mindfulness stres sedang sebanyak 32 orang (94,1%) dan stres berat sebanyak 2 orang (5,9%). Tingkat stres mahasiswa setelah diberikan terapi mindfulness yaitu stres ringan sebanyak 29 orang (85,3%) dan stres sedang sebanyak 5 orang (14,7%). Hasil uji analisis didapatkan bahwa terdapat efektivitas terapi mindfulness berbasis aplikasi Breathe2Relax terhadap stres pada mahasiswa tingkat akhir Universitas Awal Bros. p value=0,000 (p0,05). Ada pengaruh efektivitas terapi mindfulness berbasis aplikasi “Breathe2Relax” terhadap stres pada mahasiswa tingkat akhir. Diharapkan  tempat penelitian melakukan bimbingan konseling sebagai tempat bimbingan bagi mahasiswa sehingga dapat mengurangi tingkat stres yang terjadi pada mahasiswa. Kata Kunci: Mahasiswa, Stres, Terapi Mindfulness
PANCING MANIA: Pantau Stunting Bersama Nelayan, Ibu dan Anak di Kecamatan Nongsa, Batam, Kepulauan Riau Utari Christya Wardhani; Sri Muharni; Falery Diani Putri
Jurnal Pengabdian Masyarakat Mandira Cendikia Vol. 5 No. 2 (2026)
Publisher : YAYASAN PENDIDIKAN MANDIRA CENDIKIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70570/jpkmmc.v5i2.2124

Abstract

Keluarga berperan penting mencegah stunting pada setiap fase kehidupan. Mulai dari janin dalam kandungan, bayi, balita, remaja, menikah, hamil, dan seterusnya. Hal ini mendukung upaya pemerintah dalam penanganan stunting di Indonesia. Percepatan penurunan stunting, menurut Peraturan Presiden Nomor 72 Tahun 2021 tentang Percepatan Penurunan Stunting, adalah setiap upaya yang mencakup intervensi spesifik dan intervensi sensitif yang dilaksanakan secara konvergen, holistik, integratif dan berkualitas melalui kerja sama multisektor di pusat, daerah dan desa. Adapun kelompok sasaran pada percepatan penurunan stunting antara lain remaja putri/ calon pengantin, ibu hamil, ibu menyusui, dan anak usia 0-59 bulan. Oleh karena itu, kondisi stunting yang terjadi di pesisir Kepulauan Riau, khususnya Batam menjadi perhatian khusus untuk ditangani. Wilayah yang dipenuhi dengan aneka ragam kekayaan laut selayaknya tidak mengalami stunting jika keluarga nelayan memahami tentang stunting dan gizi optimal serta cara pengolahan pangan berbahan kearifan lokal. Dalam rangka menekan angka stunting di Kota Batam khususnya Wilayah Kerja Puskesmas Sambau maka tim tertarik melakukan pengabdian Masyarakat yang bertajuk PANCING MANIA : Pantau Stunting Bersama Nelayan, Ibu dan Anak.
Hubungan Health Locus Of Control Dengan Kualitas Hidup Pada Pasien Penyakit Ginjal Kronis Yang Menjalani Hemodialisis Di RSUD Raja Ahmad Thabib Melania Eka Putri; Utari Christya Wardhani; Indah Purnama Sari
Journal Clinical Pharmacy and Pharmaceutical Science Vol. 4 No. 2 (2025): Oktober : Journal of Clinical Pharmacy and Pharmaceutical Science
Publisher : Prodi D3 Farmasi Politeknik Katolik Mangunwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61740/jcp2s.v2i2.43

Abstract

Kidney failure is a serious public health problem, the impact of an unhealthy lifestyle, and the costs of treatment and care are quite expensive. The lives of patients with chronic renal failure are regulated and adapted to the changes caused by the nature of the disease and the methods of its treatment. Hemodialysis carried out by patients can maintain survival and at the same time change the patient's lifestyle. To find out if someone controls compliance, you can use health locus of control. This study aims to determine the relationship between health locus of control and quality of life in chronic kidney disease patients undergoing hemodialysis at Raja Ahmad Thabib Regional Hospital. The design of this research is descriptive quantitative with a cross sectional approach. The results show that there is a relationship between health locus of control and quality of life in chronic kidney disease patients undergoing hemodialysis at Raja Ahmad Thabib Regional Hospital, with a p value of 0.006≤0.05. It is hoped that health workers will carry out treatment for chronic kidney failure patients by providing education, motivation and moral support to patients who are undergoing treatment and providing psychological counseling for patients who need it.
A COLLABORATION MODEL BETWEEN NURSING EDUCATION INSTITUTIONS AND CORECTIONAL INSTITUTIONS IN AN EFFORT TO MINIMIZE HEALTH PROBLEMS OF INMATES Wilma Wilma; Ayu Lestari; Imam Zainuri; Utari Christya Wardhani
INDONESIAN NURSING JOURNAL OF EDUCATION AND CLINIC (INJEC) Vol 11, No 1 (2026): INJEC
Publisher : Asosiasi Institusi Pendidikan Ners Indonesia (AIPNI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24990/injec.v11i1.1013

Abstract

Background: Correctional institutions represent a unique healthcare setting that remains underutilized as a learning platform in nursing education. Despite the obligation to uphold inmates’ health rights and meet healthcare service standards, the Indonesian correctional system continues to face significant challenges in addressing health problems among incarcerated populations. Strengthening collaboration between nursing educational institutions and correctional facilities may offer a strategic approach to improving healthcare access and outcomes in this high-risk and marginalized group.Objective: This study aimed to develop a collaboration model between nursing educational institutions and correctional institutions to minimize health problems among inmates while enhancing nursing education and student competencies.Methods: This study employed a mixed qualitative–quantitative design conducted in two stages. The first stage involved exploring best practices through in-depth interviews. The second stage focused on developing a collaboration model using the Delphi technique to achieve expert consensus. A total of 21 participants were recruited using purposive sampling, including prison healthcare coordinators, correctional nurses, nursing lecturers, and students involved in collaborative programs. Data from the qualitative phase were analyzed using thematic analysis, while the Delphi process was used to refine and validate the model, achieving a consensus level of greater than 70%.Results: The study resulted in a comprehensive collaboration model comprising three main domains. The personal system includes perception, commitment, and empathy; the interpersonal system includes communication, roles, and role modeling; and the social system includes policies, procedures, and security considerations. This model reflects a multidimensional framework for effective collaboration between educational and correctional institutions.Conclusions: The proposed collaboration model provides a structured approach to improving healthcare access and quality for inmates while simultaneously enhancing experiential learning opportunities for nursing students. Effective implementation of this model has the potential to strengthen health outcomes in correctional settings and contribute to the development of competent, socially responsive nursing professionals