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DETERMINANT OF GOVERNMENT BANK PERFORMANCE THROUGH NIM AS INTERVENING Sari, Laynita; Nandan Limakrisna; Renil Septiano
Dinasti International Journal of Economics, Finance & Accounting Vol. 1 No. 4 (2020): Dinasti International Journal of Economics, Finance & Accounting (September - O
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v1i4.534

Abstract

A government bank is a bank in which most of its shares are owned by the government. The government bank comprises four banks namely Bank Rakyat Indonesia, Bank Negara Indonesia, Bank Mandiri, and Bank Tabungan Negara. One ratio used to assess a bank’s performance is the Return on Asset ratio. Each bank will try to keep its Return on Asset ratio consistently rising. But the phenomenon is that the Government Bank’s Return on Asset ratio fluctuated from 2014 to 2019. I will therefore examine the factors that affect the ratio of Return on Assets to government banks. In this study, the ratio used was Non Performing Loan as independent variable, Net Interest Margin as intervening variable and Return on Asset on dependent variable. The result that the Net Interest Margin variable does not mediate the relationship between Non Performing Loan and Return on Asset
DETERMINATION OF CONSUMER LOYALTY THROUGH CUSTOMER SATISFACTION Septiano, Renil; Sari, Laynita
Dinasti International Journal of Economics, Finance & Accounting Vol. 1 No. 5 (2020): Dinasti International Journal of Economics, Finance & Accounting (November - De
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v1i5.622

Abstract

Customer satisfaction causes customers to be loyal so that the company can maintain a sustainable competitive advantage. This study aims to determine the impact of brand image, price perception, perceived value on consumer loyalty through customer satisfaction at Rayhan Toko Muslim in the city of Padang. The research method used is associative, with descriptive and verification data disclosure. The population is the consumer of Rayhan Toko Muslim in the city of Padang. Data collection through a survey of 203 respondents. The analysis technique used is path analysis. The results showed that: brand image, perceived price, perceived value, and customer satisfaction had a significant effect on consumer loyalty. All of them have an influence in a positive direction, except for the price perception variable. The management of Rayhan Toko Muslim, pay attention to things that can increase customer loyalty, so that business continuity can be maintained.
ANALISIS PENGARUH RASIO LIKUIDITAS DAN RASIO PROFITABILITAS TERHADAP RETURN SAHAM PADA PERUSAHAAN SUB SEKTOR FARMASI DI BURSA EFEK TAHUN 2018-2022 Regi Syurya Putra, Renil Septiano
Integrative Perspectives of Social and Science Journal Vol. 2 No. 04 September (2025): Integrative Perspectives of Social and Science Journal
Publisher : PT Wahana Global Education

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Abstract

Return saham merupakan hasil dari perolehan investasi, sedangkan saham merupakan tanda bukti kepemilikan dalam suatu perusahaan. Tujuan dari penelitian ini adalah untuk mengetahui pengaruh Rasio Likuiditas dan Rasio Profitabilitas Terhadap Return saham Pada Perusahaan Seub Sektor Farmasi Di Bursa Efek. Sampel dalam penelitian ini adalah 45 laporan keuangan yang diperoleh dari web IDX untuk perusahaan sub sektor farmasi dengan menggunakan teknik pengambilan sampel yaitu purposive sampling. Metode analisis yang digunakan adalah uji non parametrik dengan menggunakan uji fredman dan kedall’w. Berdasarkan hipotesis, hasil penelitian menunjukkan uji fredman menunjukkan bahwa rasio likuiditas dan rasio profitabilitas yang digunakan berpengaruh terhadap return saham. Menurut uji kedall , rasio likuiditas dan rasio profitabilitas berpengaruh langsung terhadap return saham.
Efektivitas Manajemen Pengalaman Pelanggan (CEM) dalam Meningkatkan Loyalitas Pelanggan di Era Digital Renil Septiano; Romualdus Antonius Geli Koten; Mu'ah; Febzi Fiona; Helmita
Jurnal Manajemen Pendidikan dan Ilmu Sosial Vol. 6 No. 6 (2025): Jurnal Manajemen Pendidikan dan Ilmu Sosial (Oktober-November 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jmpis.v6i6.6587

Abstract

Penelitian ini menganalisis efektivitas Customer Experience Management (CEM) dalam meningkatkan loyalitas pelanggan di era digital, di mana perubahan perilaku konsumen yang cepat menuntut pengelolaan pengalaman yang lebih strategis dan personal. CEM diposisikan bukan hanya sebagai upaya mencapai kepuasan, melainkan strategi jangka panjang untuk membangun kepercayaan, memperkuat loyalitas merek, dan menciptakan keunggulan kompetitif yang berkelanjutan di pasar yang dinamis. Pendekatan kuantitatif digunakan dengan metode survei yang melibatkan 100 responden pengguna aktif layanan digital, khususnya pada sektor e-commerce dan layanan on-demand. Data dianalisis menggunakan regresi linear sederhana, dan hasil penelitian menunjukkan bahwa CEM berpengaruh positif dan signifikan terhadap loyalitas pelanggan. Dimensi CEM seperti personalisasi, kecepatan layanan, dan kemudahan akses ditemukan sebagai faktor dominan dalam membentuk loyalitas, sejalan dengan teori pengalaman dan loyalitas pelanggan serta memperkuat hasil studi sebelumnya dalam konteks digital. Penelitian ini memberikan kontribusi teoritis melalui penyempurnaan model loyalitas digital serta implikasi praktis berupa rekomendasi bagi pelaku bisnis untuk secara konsisten meningkatkan kualitas interaksi dengan pelanggan secara relevan dan berkesinambungan. Keaslian penelitian ini terletak pada penerapan CEM di layanan digital dengan penekanan pada personalisasi, kecepatan, dan kemudahan akses sebagai faktor utama pembentuk loyalitas.
ANALISIS FAKTOR YANG MEMPENGARUHI STRUKTUR MODAL PADA PERUSAHAANPROPERTY DAN REAL ESTATEYANG TERDAFTAR DI BURSA EFEK INDONESIA Ayu Suriayu; Renil Septiano
JEBIMAN : Jurnal Ekonomi, Bisnis, Managemen dan Akuntansi Vol. 1 No. 1 (2023): JEBIMAN: Jurnal Ekonomi, Bisnis, Manajemen dan Akuntansi
Publisher : CV. ADIBA AISHA AMIRA

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Abstract

Capital is a very important factor for a company to fund its business activities and maintain the sustainability of the company's development. Capital structure is a company that is expressed in the form of an obligation to make the right decisions and use the best way to achieve company goals. This study aims to analyze the Effect of Sales Stability and Asset Structure on Capital Structure in property and real estate companies listed on the Indonesia Stock Exchange in 2016-2021. The population used in this study are property and real estate companies listed on the Indonesia Stock Exchange, totaling 45 companies. In this study the technique used to determine the sample is purposive sampling technique. The samples used in this study were 9 companies
ANALISIS PENGARUH LABA BERSIH DAN PERUBAHAN PIUTANG TERHADAP ARUS KAS MASA DEPAN PADA PERUSAHAAN MANUFAKTUR SUBSEKTOR MAKANAN DAN MINUMAN Adam Eprianto; Renil Septiano
JEBIMAN : Jurnal Ekonomi, Bisnis, Managemen dan Akuntansi Vol. 1 No. 1 (2023): JEBIMAN: Jurnal Ekonomi, Bisnis, Manajemen dan Akuntansi
Publisher : CV. ADIBA AISHA AMIRA

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Abstract

Cash flow statement is a basic financial report that reports cash received, cash paid, and changes therein. Cash flow statements report cash flows in and cash outflows of the company during the period. Cash flow statements are used by management to evaluate ongoing operational activities and plan investment and financing activities in the future. Cash flow reports are also used by creditors and investors in assessing the level of liquidity and the company's potential to generate profits. This study aims to find out and analyze how big the effect of net profit (X1) changes in receivables (X2) on future cash flows (Y) in food and beverage manufacturing companies on the Indonesia Stock Exchange in 2017-2020. The population used in this study were food and beverage sub-sector manufacturing companies listed on the Indonesia Stock Exchange, totaling 32 companies. The analysis technique used was panel data regression. Based on the results of the study (X1) net income has a negative effect on Future cash flows in food and beverage sub-sector manufacturing companies on the Stock Exchange Indonesia, and (X2) changes in receivables have a positive effect on future cash flows in food and beverage sub-sector manufacturing companies on the Indonesian Stock Exchange
Pengaruh Kualitas Layanan, Konflik Peran, dan Motivasi terhadap Kepuasan Masyarakat Renil Septiano; Verafirma Verafirma; Lusiana Lusiana; Marwan Marwan; Indra Firmansyah
Studi Ilmu Manajemen dan Organisasi Vol 6 No 3 (2025): Oktober
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v6i3.4314

Abstract

Purpose: This study delves into the impact of public service excellence, the challenges of conflicting roles, and the drive for public service on community contentment in Pondok Tinggi, Sungai Penuh, highlighting both the direct and intermediary influences of these elements. Methodology: Employing a quantitative research methodology, this study gathered data from 144 respondents through surveys conducted between August and September 2024. The survey included various constructs related to public service, role conflict, and motivation, which were analyzed using statistical techniques provided by IBM SPSS software. Results: The findings revealed that the quality of public service significantly enhances community satisfaction, whereas role conflict negatively affects it. Moreover, public service motivation plays a crucial role in improving community satisfaction, suggesting a complex interplay between these variables. Conclusions: This study conclusively demonstrates that the quality of public service significantly enhances community satisfaction, whereas role conflict detracts from it. Furthermore, public service motivation significantly boosts this satisfaction, underscoring the critical interplay between these factors. By holistically examining these dynamics, this study provides valuable insights for local government policies aimed at improving public service delivery and community well-being in Pondok Tinggi, Sungai Penuh. Limitations: The main limitation of this study is its focus on a single locality, which may not fully represent other regions with different administrative dynamics. Contribution: This study enriches the body of knowledge surrounding public administration by illuminating the essential elements that influence community satisfaction and presenting tangible evidence derived from a local governmental setting in Indonesia.
Determinants of Operational Performance among Brimob Personnel: The Roles of Tactical Training, Work Motivation, and Competence Renil Septiano; Angga Putra
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 5 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (Mei - Juni 2026)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i5.8232

Abstract

This study examines the effects of tactical training, work motivation, and competence on the operational performance of Brimob Company 3 members in Sungai Penuh City. The study was designed as causal quantitative research. The population consisted of all 60 personnel in the unit, and because the population was fully accessible, the study used saturated sampling. Data were collected through a Likert scale questionnaire and analyzed with Partial Least Squares Structural Equation Modeling using SmartPLS. The measurement model met the required validity and reliability criteria after several indicators with inadequate loadings were removed. The structural model showed that tactical training had a positive and significant effect on operational performance with a path coefficient of 0.398 and a probability value of 0.000. Work motivation also had a positive and significant effect with a coefficient of 0.277 and a probability value of 0.017. Competence had the strongest positive and significant effect with a coefficient of 0.429 and a probability value of 0.000. The model explained 47.6 percent of the variance in operational performance, indicating moderate explanatory power. These findings confirm that performance improvement in tactical police units requires stronger training quality, sustained work motivation, and systematic competence development.
Reducing Burnout among Police Personnel through Digital Competence, Stress Management, and Work Engagement Renil Septiano; Asphari Wahyu Siregar
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 5 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (Mei - Juni 2026)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i5.8239

Abstract

This study examines the effects of digital competence, stress management, and police officer engagement on burnout among personnel at the Pesisir Selatan Police Resort. The study used a quantitative explanatory design with a survey approach. Data were collected from 138 personnel selected from 211 active members and analyzed using multiple linear regression with IBM SPSS 26. The results show that digital competence has a negative and significant effect on burnout. Stress management also has a negative and significant effect on burnout. Police officer engagement similarly has a negative and significant effect on burnout. Simultaneously, the three variables significantly affect burnout, with an R Square value of 0.745. These findings indicate that stronger digital capability, better stress management, and healthier engagement contribute to lower burnout among police personnel. The study confirms that personal resources play an important role in helping police officers cope with demanding work conditions. The findings imply that police organizations need to strengthen digital skills, provide stress management support, and maintain healthy engagement to reduce burnout and sustain organizational effectiveness.
Well-Being, Psychological Capital, and Job Crafting as Determinants of Organizational Commitment among Narcotics Investigation Police Personnel Rusmardi Rusmardi; Renil Septiano
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 5 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (Mei - Juni 2026)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i5.8276

Abstract

This study examines the effects of well-being, psychological capital, and job crafting on organizational commitment among personnel of the Directorate of Narcotics Investigation of the West Sumatra Regional Police. The study employed a quantitative explanatory design using a survey method. The population consisted of all 49 personnel, and the study applied saturated sampling so that the entire population was included as respondents. Data were collected through questionnaires and analyzed using multiple linear regression with IBM SPSS 26. The results show that well-being has a positive and significant effect on organizational commitment, psychological capital also has a positive and significant effect and emerges as the strongest predictor, and job crafting has a positive and significant effect on organizational commitment. Simultaneously, the three variables significantly affect organizational commitment, with an Adjusted R Square value of 0.912. These findings indicate that organizational commitment in a high-pressure police unit is strengthened when employee well-being, psychological capital, and proactive work behavior are managed in an integrated manner.
Co-Authors Adam Eprianto Adam Eprianto Adam Eprianto Afdhal Chatra Afriyeni, Afriyeni Ananda, Febryandhie Angga Putra Aryadi, Didi Asphari Wahyu Siregar Ayu Suriayu Budi Pramadian Cut Dwi Gita Subakti Deni Erianto Desfita Anggriana Desi Oktarina Dewi, Mike Kusuma Edhie Budi Setiawan, Edhie Budi Elva Dona Elvi Susanti Fakhrurrozi Tamala Putra Noerman Febzi Fiona Firmansyah, Indra Fitria Susanto Hasto Joko Nur Utomo Helmi Prilla Aldino Helmita Herlina, Zelvi Fitria Heryanto Heryanto Hidayat, Teguh Indah Rusita Indra Firmansyah Ismawati Ismawati Julianti, Rina khusnul khotimah Koten, Romualdus Antonius Geli Liwaul Liwaul Lusiana Lusiana Lusiana M, Marwan Marbun, Innocencia Marisca, Prita Martha, Lidya Marwan Marwan Marwan Marwan Maulidza Nur Fauzi Maulina, Evaf Meirina, Elsa Midania, Zakia Mu'ah Nandan Limakrisna Nila Sari Nila Sari Nugraha Arifin, Febri Nurfazira, Nurfazira Oga Gandradika Oktavora Oktarina, Desi Pramadian, Budi Rahmadani, Aprila Rahmat Syahrul Rahwayu, Dola Ratna Widayati Rita Prianti Rivandi, Muhammad Rospita Saurei Rusmardi Rusmardi Rysha Mulyadi Sari, Laynita Sarjon Defit Shadam, Fadel Vageno Sikocil, Algina Feriza Simanungkalit, Syahriati Siti Aminah Sri Madona Saleh Sucihati, Roos Nana Suratman Suratman suryawan, ryan firdiansyah Sutiyana Fachruddin Syahdeni Pratama Tri Susilowati Trismiyanti, Dessy Umar, Detani Verafirma Verafirma Verafirma, Verafirma Willy Oscar Maheltra Wini Esparesya WP, Dwi Atmodjo Yulasmi Yuliana Yuliana Zakia Midania Zakia Midania Zulvia, Dewi