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Analisis Komparatif UI/UX Aplikasi Pemesanan Transportasi Online Menggunakan System Usability Scale (SUS) dan Heuristik Evaluation Paisal; Dian Nugraha; Bakhtiar .K; Mariana Purba; Dwi Fitri Brianna; Lemi Iryani; Nia Umilizah; Aulia Aryani; Rizki Adi Saputra; Eldhiyano Pratama; Novita Nurjannah Putri
JSAI (Journal Scientific and Applied Informatics) Vol 9 No 1 (2026): Januari
Publisher : Fakultas Teknik Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jsai.v9i1.9597

Abstract

This study aims to analyze and compare the User Interface (UI) and User Experience (UX) of three online transportation applications in Palembang City, namely Gojek, Grab, and Maxim. The rapid growth of Indonesia’s online transportation industry, which reached 88.3 million users in 2024, highlights the importance of evaluating usability quality. Palembang has unique geographical characteristics, as the city is divided by the Musi River, creating specific challenges for app-based transportation services. The novelty of this study lies in the integration of the System Usability Scale (SUS) with Nielsen’s heuristic evaluation within an urban geographical context fragmented by natural barriers. A descriptive comparative approach was employed, involving 120 active users and three UI/UX expert evaluators. The results show that Gojek achieved the highest SUS score of 78.5 (Good), followed by Grab with 75.2 (Good) and Maxim with 68.7 (OK). One-Way ANOVA indicates significant differences among the applications (F = 12.847; p < 0.001). Theoretically, these findings demonstrate that an integrated usability evaluation approach provides a more comprehensive understanding of UI/UX quality in geographically specific contexts.
Penguatan Kapasitas SDM Perumda Air Minum Tirta Kampar dalam Transformasi Digital Samsurijal Hasan; Librina Tria Putri; Paisal; Nazmul Irfandi; Aris Suhud; Muhammad Dewo Ramadhan
BUDIMAS : JURNAL PENGABDIAN MASYARAKAT Vol. 8 No. 1 (2026): BUDIMAS : Jurnal Pengabdian Masyarakat
Publisher : LPPM ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/budimas.v8i1.18920

Abstract

Pelayanan publik di sektor air minum menghadapi tuntutan masyarakat yang semakin kritis, khususnya dari kelompok generasi milenial yang menginginkan layanan cepat, responsif, dan berbasis digital. Kondisi ini menuntut Perumda Air Minum Tirta Kampar untuk memperkuat kapasitas sumber daya manusia melalui peningkatan literasi digital, etika pelayanan, dan kemampuan komunikasi. Kegiatan pengabdian ini bertujuan untuk meningkatkan kompetensi pegawai dalam memahami konsep digital governance, kualitas pelayanan pelanggan, budaya organisasi modern, nilai spiritual kerja, kepemimpinan kolaboratif, dan etika profesi. Metode yang digunakan meliputi ceramah interaktif, diskusi kelompok, studi kasus, simulasi pelayanan pelanggan, serta refleksi dan evaluasi melalui pre-test dan post-test. Hasil kegiatan menunjukkan peningkatan signifikan dalam pemahaman peserta mengenai pentingnya pemanfaatan teknologi dalam tata kelola, kemampuan berkomunikasi secara empatik, serta kesadaran terhadap integritas dan profesionalisme kerja. Peserta juga menunjukkan sikap lebih terbuka terhadap inovasi digital dan kolaborasi lintas bagian. Kegiatan ini memberikan kontribusi nyata dalam memperkuat kesiapan SDM menghadapi tantangan digitalisasi, sekaligus menjadi dasar penting bagi Perumda Air Minum Tirta Kampar dalam mengembangkan tata kelola dan pelayanan publik yang lebih akuntabel, efisien, dan berorientasi pada kepuasan pelanggan.
Peran Infeksi Bakteri Patogen pada Jalur Inflamasi dalam Patogenesis Kolitis Ulseratif: Tinjauan Pustaka Lismayana Hansur; Paisal
MEDICINUS Vol. 39 No. 4 (2026): MEDICINUS
Publisher : PT Dexa Medica

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56951/8yr1a459

Abstract

Ulcerative colitis is a chronic inflammatory bowel disease characterized by mucosal inflammation of the colon. Recent evidence highlights the significant role of gut microbiota dysbiosis and pathogenic bacterial infections in the pathogenesisand progression of the disease. Methods: This study was a literature review conducted through a systematic literature search using PubMed, Scopus, and Google Scholar databases, covering publications from 2014 to 2024. The searchfocused on the involvement of pathogenic bacterial strains and immune-inflammatory mechanisms. Results: Several bacteria, including Bacteroides fragilis, pathogenic Escherichia coli, and Klebsiella species, are known to disrupt intestinal mucosal integrity and trigger inflammation through activation of inflammasome and the interleukin (IL)-17/IL-23 cytokine pathways. Dysbiosis also leads to decreased production of protective metabolites such as short-chain fatty acids (SCFAs).Conclusions: A comprehensive understanding of the interactions between pathogenic bacterial infections, gut microbiota dysbiosis, and host immune responses is crucial for the development of diagnostic and personalized therapeutic strategies in the management of ulcerative colitis.