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All Journal Information System Diploma Program - Informatics Management JAKSTIK Journal Jurnal Ilmiah KOMPUTASI Knowledge Engineering and Data Science Petir ComTech: Computer, Mathematics and Engineering Applications IJIES (International Journal of Innovation in Enterprise System) Jurnal Teknologi Dan Sistem Informasi Bisnis Journal of Applied Engineering and Technological Science (JAETS) JATI (Jurnal Mahasiswa Teknik Informatika) Jurnal Ilmu Teknik dan Komputer EKOMABIS: Jurnal Ekonomi Manajemen Bisnis Jurnal Ilmu Komputer dan Informatika Journal of Social Research Jurnal Computer and Technology Prosiding SeNTIK STI&K Folia Medica Indonesiana
Ire Puspa Wardhani
STMIK Jakarta STI&K
Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Medicine & Pharmacology Neuroscience Social Sciences

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Journal : Journal of Social Research

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Analysis of Human-Computer Interaction Satisfaction on The Employee Information System at The Department of Education, Bogor Regency (Sakedik) Using The Eucs Method Hadiutama, Aryo Putra; Astary, Mahda Yulia; Wardhani, Ire Puspa
Journal of Social Research Vol. 4 No. 7 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i7.2609

Abstract

The rapid advancement of information technology has encouraged government institutions to adopt electronic-based systems to enhance public service delivery. The Department of Education of Bogor Regency has developed the Personnel Information System (SAKEDIK) to streamline personnel data management. This study aims to evaluate user satisfaction with the SAKEDIK system using the End User Computing Satisfaction (EUCS) method, which assesses five dimensions: content, accuracy, format, ease of use, and timeliness. Data were gathered through questionnaires distributed to 97 respondents and analyzed using the Customer Satisfaction Index (CSI). The results show that overall user satisfaction falls within the "moderately satisfied" category. The information quality dimension received a "very satisfied" rating, while the system quality dimension was rated as "satisfied." These findings suggest that while the SAKEDIK system performs well in terms of content and accuracy, there is room for improvement in other areas, particularly in system usability and timeliness. This study provides insights that can guide future enhancements of the SAKEDIK system to improve user satisfaction and contribute to better public service management.
Co-Authors Abdul Hakim Aditya Pranata Admira, Tubagus M. Adrie Agung Slamet Riyad Agung Slamet Riyadi Agung Slamet Riyadi Ahmad Bahrudin Akhriza, Tubagus M. Akhwan Khairul Alam Alby Maulana Sidik Aldi Marwoto Aldy Wirawan Ali Hasan, Zulfikar Andi Herawati Andi Maulana Ibrohim Andi Perdana Anggar Prasetyo Anggar Prasetyo Annisa Indrayanti Annisa Mutia Putri Annissa Mutia Putri Aqwam Rosadi Kardian Arif Mughni Arif, Dody Armanda, Tubagus Arief Astary, Mahda Yulia Basri, Lody Saladin Bolivia Dwi Agustiani Cherry Mariz Wibowo Cherry Mariz Wibowo Damayanti, Arika Dapit Dapit Defrizal Defrizal Defrizal Defrizal Devi Devi Devita Rizky Nur Septiani Devita Rizky Nur Septiani Dewi Nur Cahyani Diah Fitaloka Dila Andriyani Dwi Cahyono, Yohanes Dyta Nigtyas Dyta Nigtyas Ega Rudy Graha Ega Rudy Graha Eko Tri Asmoro Elang M Sony Ariestono Fencing Prasetyo Ferri Yusra Ferri Yusra Fipit Aprilyanthi Firhan Okvalino Firhan Okvalino Fitriyanto Rizky Anjasmoro H. Soetirto Sadikin, Drs., MA. H. Soetirto Sadikin, Drs., MA. Hadiutama, Aryo Putra Handayani, Sri Setya hendajani, fivtatianti HENRI SAPUTRA Herlina Herlina Herman Herman Idham Adriansyah Indah Permatasari Cahyaningtyas Indrayanti, Annisa Irfan Irfan Caniago Juwita Juwita Kardian, Aqwam Rosadi Karno, Adhitio Satyo Bayangkari Kellek Kurniawan Kenya Puspita Lindri Lussiana Lussiana Lussiana Lussiana Lussiana, ETP Maria Sri Wulandari Maria Ulfah Mia Ratwita Andarsini Miftachul Fuad MM SKom Fivtatianti Hendajani Mohamad Afhdal Jauhari Mohamad Chotibul Umam Mohamad Chotibul Umam Mohamad Saefudin Mohammad Afdhal Jauhari Muhammad Badruzaman Muhammad Ihsan Muhammad Riefdan Muhammad Riefdan Muhlisa, Nurul Munich Heindari Ekasari Munich Heindari Ekasari Nenny Anggraini Noor Cholis Nur Ali Akbar Nurkholifah Nurkholifah Nurritu Praworo Pramaishella, Deva Putri Prihandoko . Pujiono Pujiono Purwo Hadi Santoso Rere, L.M Rasdi Rijayanih Rijayanih Risandi Aldino Rita Riyanti Pipit Riyadi, Agung Slamet Rojoko Rojoko Roviqoh, Vella Sabrina, Wafa Salim, Sofyan Nur Sarifuddin Madenda Shandy Juniantoro Siti Wirdayatih Soegijanto Soegijanto Sunny Arief Sudiro Supeni Siskawati Supeni Siskawati Suryanta, Asep Susi Widayati Tondi Febriyana Wahyu Hidayat Widi Hastomo Wisnu Sutrisno Wiwiek Pujiningsih Wulan Kurniawati Yayat Sujatna, Yayat Yetti Hernaningsih Yokiansyah Sasbriantoyo Yudi Irawan Chandra Yuningsih, Nia Yusuf Yusuf