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All Journal Journal of Health Promotion and Behavior PREPOTIF : Jurnal Kesehatan Masyarakat Jurnal Untuk Masyarakat Sehat (JUKMAS) Abdimas Galuh : Jurnal Pengabdian Kepada Masyarakat Timorese Journal of Public Health Lontar : Journal of Community Health Media Kesehatan Masyarakat Jurnal Pangan, Gizi dan Kesehatan Jurnal Kesehatan Tambusai Jurnal Ilmiah Kesehatan Masyarakat Manajemen Pelayanan Kesehatan Kelimutu Nursing Journal
Sinaga, Masrida
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Agriculture, Biological Sciences & Forestry Dentistry Economics, Econometrics & Finance Health Professions Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary

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Journal : Jurnal Ilmiah Kesehatan Masyarakat

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Gambaran Tingkat Kepuasan Poli Umum terhadap Pelayanan Laboratorium Puskesmas Naibonat Tahun 2024 Meliana Gonsalves; Sirait, Rina Waty; Sinaga, Masrida
SEHATMAS: Jurnal Ilmiah Kesehatan Masyarakat Vol. 3 No. 3 (2024): Juli 2024
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/sehatmas.v3i3.3784

Abstract

One indicator of quality at a community health center is patient satisfaction. The level of patient satisfaction with community health center services can also be seen in the laboratory service unit. The most widely used service quality measures are five dimensions of quality, namely tangibles, reliability, alertness, assurance and attention. The aim of this research is to determine the level of satisfaction of general poly patients with laboratory services at the Naibonat Community Health Center by assessing five dimensions of quality using the Importance Performance Analysis (IPA) satisfaction level analysis technique. This type of research is quantitative research with a descriptive survey research design. The population is all general poly patients who have had an examination at the Naibonat Health Center laboratory. The sample size using the Lemeshow formula was 92 respondents with a sampling technique using the accidental sampling method. The results of the satisfaction assessment for each quality dimension are based on the level of conformity, namely tangible 93.82% (very satisfied), reliability 93.02% (very satisfied), responsiveness 95.44% (very satisfied), assurance 94.61% (very satisfied) and empathy 95.69% (very satisfied). Based on the Cartesian Importance Performance Analysis (IPA) diagram, community health centers are expected to maintain the dimensions of tangible quality, alertness and attention and improve quality on several attributes in the quality dimensions of reliability and quality assurance dimensions.
Peran Kader Posyandu dalam Menurunkan Stunting di Desa Taebesa Kecamatan Amanuban Tengah Kabupaten TTS Sophia Delaya Ku; Sirait, Rina Waty; Sinaga, Masrida; Fransiskus G. Mado
SEHATMAS: Jurnal Ilmiah Kesehatan Masyarakat Vol. 4 No. 1 (2025): Januari 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/sehatmas.v4i1.4468

Abstract

Cadres are the main drivers in activities at the posyandu because the existence of child nutrition problems in an area is influenced by the role of posyandu cadres. This study uses a descriptive qualitative method. The informants of this study were 12 people with purposive sampling techniques. Data collection techniques through in-depth interviews and document studies. Data analysis uses the stages of data reduction, data presentation, and conclusion drawn. The results of the study show that the role of posyandu cadres in Taebesa Village at the first table in the registration stage has been done well. However, at the second table in the anthropometric measurement stage, it is not optimal because the availability of facilities and infrastructure is insufficient. At the third table, namely filling in the KMS, the role of cadres has not been carried out optimally because only a few cadres can use the table correctly. The fourth table, namely the counseling stage, has also not been carried out optimally. The cadres did not conduct counseling to mothers of toddlers. The fifth table, namely health services, is dedicated to health workers. The cadres are tasked with helping existing services. Overall, the role of posyandu cadres in Taebesa Village is still not optimal. There is a need to improve the ability of cadres in filling KMS and implementing counseling. The availability of facilities and infrastructure must also be improved to support the performance of posyandu cadres.
Co-Authors Amelya Betsalonia Sir Amtiran, Ruben Jermizon Bennu, Muhammad H. Djami, Ari Yantievada Ratu Dodo, Dominirsep Ovidius Doke, Soni Fransiskus G. Mado G. Mado, Fransiskus Kenjam, Yoseph Kido, Juwike D. Kondi, Ceria Yulinar Dorkas Koy, Triyanto Yohanis Lake, Maria Vianney Lassa, Febi Leo, Chintya Leba Littik, Serlie K Mado, Frans G. Marthen Robinson Pellokila Meliana Gonsalves Mesah, Indri Melanie Molan, Veronika Nogo More, Yohana F Ndoen, Enjelita Mariance Ndoen, Honey Ivone Ola, Desry Pandie, David. BW Radja, Angeline Miha Radja, Depsiana Keke Regaletha, Tadeus A. L. Riwu, Rut Riwu, Rut Rosina Serlie K.A. Littik Sirait, Rina Waty Sophia Delaya Ku Sukhesy, Katharina Rayi Syamruth, Yendris K. Takaeb, Afrona E.L Tas'au, Andreas Haki Thomas, Abrian Tokan, Rany Umbu Sasa, Endang Wijaya, R. Pasifikus Christa