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Journal : (JUMPER)

Employee Empowerment, Job Crafting, and Work Performance: Study on Modern Management Practices in Service Berlian, Sucma; Hartono, Sri; Yusuf, Ramdan; Putra, Dios Nugraha
Journal Management & Economics Review (JUMPER) Vol. 3 No. 6 (2025): December
Publisher : Malaqbi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jumper.v3i6.826

Abstract

This study investigates the influence of employee empowerment and job crafting on work performance within service industries adopting modern management practices. Using a quantitative research design and survey data from 350 service employees, the study examines the direct effects of empowerment and job crafting on performance, as well as the mediating role of job crafting in the empowerment–performance relationship. The results show that employee empowerment significantly enhances work performance and strongly predicts job crafting behaviors. Job crafting also demonstrates a substantial positive effect on performance, highlighting its strategic importance as a proactive work behavior that enables employees to adapt their roles to organizational demands. Mediation analysis confirms that job crafting partially mediates the relationship between empowerment and performance, indicating that empowered employees are more likely to redesign their work in ways that enhance effectiveness. These findings contribute to the integration of empowerment theory and job crafting frameworks, offering theoretical insights and practical implications for improving employee adaptability, motivation, and productivity in service organizations. The study emphasizes the need for empowerment-oriented leadership and organizational support for proactive job redesign practices to foster a resilient and high-performing workforce.
The Influence of Transformational Leadership, Employee Engagement, and Organizational Culture on Innovation Performance Lambe, Kristian Hoegh Pride; Hakim, Latifa Dinar Rahmani; Yusuf, Ramdan; Susilowati, Eko Meiningsih
Journal Management & Economics Review (JUMPER) Vol. 3 No. 7 (2026): January
Publisher : Malaqbi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jumper.v3i7.860

Abstract

Innovation performance has become a critical determinant of organizational competitiveness in increasingly dynamic and uncertain environments. This study investigates the influence of transformational leadership, employee engagement, and organizational culture on innovation performance, with particular emphasis on the mediating role of employee engagement and the moderating role of organizational culture. Using a quantitative, explanatory research design, data were collected through a structured questionnaire from 268 full-time employees across medium and large organizations in innovation-driven sectors. Partial Least Squares Structural Equation Modeling (PLS-SEM) was employed to test the proposed hypotheses. The results indicate that transformational leadership has a significant positive effect on both employee engagement and innovation performance. Employee engagement is also found to positively influence innovation performance and partially mediates the relationship between transformational leadership and innovation performance. Additionally, organizational culture significantly moderates the relationships between transformational leadership and innovation performance, as well as between employee engagement and innovation performance, such that these relationships are stronger in innovation-supportive cultures. The findings highlight the importance of aligning leadership practices, employee engagement initiatives, and organizational culture to achieve sustainable innovation outcomes. This study contributes to the leadership and innovation literature by offering an integrated empirical framework and provides practical implications for organizations seeking to enhance innovation performance through human and cultural factors.