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Journal : JURNAL ILMIAH GLOBAL EDUCATION

PENGARUH PELAYANAN ADMINISTRASI, FASILITAS PENDIDIKAN DAN KOMPETENSI DOSEN TERHADAP KEPUASAN TARUNA POLITEKNIK TRANSPORTASI DARAT BALI (POLTRADA BALI) Fajarwati, Fitria; Widanti, Ni Putu Tirka; Rahayu, Luh Riniti
Jurnal Ilmiah Global Education Vol. 4 No. 4 (2023): JURNAL ILMIAH GLOBAL EDUCATION, Volume 4 Nomor 4, Desember 2023
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v4i4.1377

Abstract

Changes in people's mindsets about the importance of education have an impact on the increasing public interest in higher education. Higher education is considered to be a place that produces quality human resources. Increasingly fierce competition and the demands of society's needs for quality oriented toward the value of service users ultimately pressure organizations to be able to respond quickly. Facing this condition, the main thing that must be prioritized by universities is student satisfaction. This study aims to analyze the effect of administrative services, educational facilities, and lecturer competence on the satisfaction of Bali Land Transportation Polytechnic cadets. The number of samples used was 69 with the proportional sampling method. Data collection using a questionnaire The data analysis technique uses multiple linear regression analysis with the SmartPLS application. The results showed that administrative services, educational facilities, and lecturer competence had a positive and significant effect on the satisfaction of Bali Land Transportation Polytechnic cadets. Among the three influential independent variables, lecturer competence is the one that has the most influence on cadet satisfaction. The magnitude of the influence of independent variables on cadet satisfaction is 92.9%.
Co-Authors Anak Agung Gde Raka Anak Agung Gde Raka Anak Agung Gede Raka Aryani, Enik Ayu Putu Utari Parthami Lestari, Ayu Putu Utari Parthami Bambang Kusbandrijo Bidul, Sayang Cahyani, Kadek Agustina Charles Fernandes Dewa Ayu Agung Intan Pinatih Dewi, Nyoman Diah Utari Dian Laksmi Dewi, Cokorde Istri Donny Jhoniarta, Pande Putu Dwi Putra, I Made Joni Edi, I Made Dwi Purnama Eko Prasetyo Ernawati, A A Istri Mas Deny Faizal Madya Fajar, Ni Made Anggia Paramesthi Fajarwati, Fitria Fitria Fajarwati Gede Semarajana Gusti Agung Ayu Komang Sriyanti Halim, Deddy Kurniawan Herlambang, Putu Gede I Gede Mahatma Yogiswara Winatha I Gusti Nyoman Agung I Made Kartika I Made Kartika I Made Sudarma I Made Surya Atmadja I Nyoman Hadi Suharyana I Nyoman Kariawan I Nyoman Mahardhika Ida Ayu Putu Sri Widnyani Ida Ayu Sayang Bidul Jamal, Iskar Jehanara Jehanara Jon Mason Kurniawan, I Gusti Ngurah Luh Nila Winarni Luh Riniti Rahayu Luh Riniti Rahayu Made Prastika Pramesti Manusuari, Ni Luh Putu Dyah Margayawati, Ni Luh Putu Muter, Ida Ayu Made Ngakan Made Agus Widiartha Ni Made Ayu Indah Saraswati Ni Made, Irna Lestari Ni Nyoman Diah Utari Dewi Novitasari, Ida Ayu Dessyana Padmayoni, Krisnanda Sukma Panditha, Made Gede Wahyu Parikesit, I Ketut Pinatih, Dewa Ayu Agung Intan Pustiarini, Ni Putu Putra, A A Gede Willy Kencana Putra, I Wayan Sujana Putu Gede Denny Herlambang Putu Indri Marhaeni Dewi Rai, Anak Agung Gede Raka, Anak Agung Gde Riadi, Kadek Argian Dwi Ristya Widi Endah Yani Saputra, Putu Sandi Sayang Bidul Sri Sulandri Sri Widnyani, Ida Ayu Putu Sudarmawan, I Ketut Agus Sudiyani, Nyoman Sumada, I Made Sundarianti, Ni Nyoman Susanti Susanti Trisna Juliantari Dewi, Desak Made Tunjung Sari, Ni Luh Made Cencen UDAYANI, NI PUTU DIAN PRATIWI UNILAWATI, PUTU Utama, I Gede Yoga Wiadyani, Ida Ayu Putu Sri Widia Sari Wiyono, Budi