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IMPLEMENTATION OF THE FAMILY PLANNING VILLAGE (KB) PROGRAM IN CONTROLLING THE BIRTH RATE IN LIPUKASI VILLAGE, TANETE RILAU DISTRICT, BARRU REGENCY Karyawati, Seni; Guntur, Muhammad; Yamin, Muh Nur; Johansyah, Oky Nur Pratiwi
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73861

Abstract

This research aims to determine the implementation of the Family Planning Village (KB) Program in Controlling the Birth Rate in Lipukasi Village, Tanete Rilau District, Barru Regency. This type of research is qualitative with data collection techniques carried out by means of observation, interviews, and documentation. The data analysis technique used consisted of data reduction, data presentation and drawing conclusions. The research results show that the Family Planning Program is quite effective in controlling the birth rate in Lipukasi Village. This can be seen from the results of interviews which show that the implementation of government programs has been going quite well. As well as PUS' understanding and knowledge of the family planning program also showed good results. And seen from the policy implementation indicators, namely: Interests influenced by the policy, Type of benefits generated, Degree of change desired, Location of decision making, program implementers, Resources deployed, Power, interests and strategies of the actors involved, Characteristics of institutions and authorities, Compliance and responsiveness. However, there are still several obstacles faced in implementing the Family Planning Program, namely that there are still people who do not understand or do not participate in the Family Planning Program for various reasons.
FULFILLMENT OF THE STANDARD COMPONENTS OF HAJJ AND UMRAH SERVICES AT THE OFFICE OF THE MINISTRY OF RELIGION OF JENEPONTO REGENCY Fajar, Muh Taufik; Nur, Andi Cudai; Yamin, Muh Nur
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73850

Abstract

This study aims to determine the Quality of Hajj and Umrah Services at the Office of the Ministry of Religion of Jeneponto Regency. This research includes descriptive qualitative research with data collection techniques through observation, interviews, and documentation. Data analysis techniques consist of data reduction, data presentation, and conclusion drawn. The results of the study show that the quality of the Fulfillment of the Hajj and Umrah Service Standard Components at the Office of the Ministry of Religion of Jeneponto Regency has not met the quality of service standards in the dimension of service quality stated by parasuraman et al. in Tjiptono (2000; 70) namely: 1) Direct Evidence, 2) Reliability, 3) Responsiveness, 4) Assurance, and 5) Emphaty. Of these five dimensions, they have not been able to provide quality services to the community. There are still several things that are the dimensions of Direct Evidence and Responsiveness. Further improvements are still needed which are important for the office of the Ministry of Religion of Jeneponto Regency to optimize Hajj and Umrah services and realize quality services
PUBLIC SERVICE AND COMMUNITY SATISFACTION AT THE COUNTY JAIL OF THE COUNTY JAIL Asmiranda, Asmiranda; Sulmiah, Sulmiah; Yamin, Muh Nur
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73869

Abstract

This study aims to determine the quality of service and community satisfaction as well as the relationship between service quality and community satisfaction at the Sabutung Health Center, Pangkep Regency. This study uses study tools from Zeithaml, namely regarding physical appearance (tangibles), reliability (realibilitty), responsiveness (responsiveness), assurance (assurance), care (empathy). While community satisfaction uses tools from the study of Fandy Tjiptono and Chandra stating that patient satisfaction can be seen from feelings of pleasure or disappointment with the services provided by service providers that refer to service quality. This study uses a quantitative approach with a type of correlational research research which is research to determine and find out whether there is a relationship between variables. Sample withdrawal using simple random sampling technique. Data collection is done by field observation techniques, distributing questionnaires, interviews and documentation. The data analysis technique used is descriptive statistical analysis, simple correlation to explain the relationship between two variables The results of the research show that the quality of service at the Sabutung Community Health Center, Pangkep Regency is included in the adequate category. Meanwhile, community satisfaction at the Sabutung Community Health Center, Pangkep Regency is also in the sufficient category. And based on the research results, it was concluded that service quality and community satisfaction at the Sabutung Community Health Center, Pangkep Regency had a significant, strong and positive relationship with a percentage of 67,7%.
Implementation of the Independent Learning Independent Campus Program Policy (Case Study: Faculty of Social Sciences and Law, Makassar State University) Alfarizy, Salman; Yamin, Muh Nur; S, Muh. Rizal
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.70799

Abstract

This study aims to find out how the implementation and determinant factors in the Independent Learning-Free Campus Program Policy (Case Study of the Faculty of Social Sciences and Law, State University of Makassar). This research uses a qualitative approach with descriptive methods. Data collection was carried out by field observations, interviews, documentation and literature study. Data analysis techniques use data collection, data condensation, data presentation and data verification or conclusions.The results of this study indicate that the Implementation of the Independent Campus Learning Program (Case Study: Faculty of Social Sciences and Law, Makassar State University) based on the indicators put forward by Van Meter and Van Horn (Tahir, 2014: 71-72) has not been fully met including, namely : Policy Standards and Targets, Resources, Interorganizational Communication and Activity Strengthening, Characteristics of Implementing Agencies, Economic Environment. Social and Politics, and the Attitude of the Executors.
GREBEK STUNTING PROGRAM IN ACCELERATE STUNTING DECREASE IN BULUKUMBA DISTRICT Fadilahaya, Andi Aqila; Sakawati, Herlina; Yamin, Muh Nur; Sulmiah, Sulmiah
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.72056

Abstract

Stunting is a failure during the growth period of children which is one of the government's concerns. This study aims to determine the implementation of the Grebek Stunting Program in Accelerating Stunting Reduction and the Role of Stakeholders in Bulukumba Regency, in this study using study aids from David C Korten, namely Program Suitability with Utilizers, Suitability of Implementing Organizations with Utilizers, and Suitability between Beneficiary Groups and Implementing Organizations. This type of research is qualitative research with data collection techniques, namely observation, interviews, and documentation. The data obtained from the results of the study were processed using the interactive model data analysis technique of Miles, Huberman and Saldana (2014). Variables in interactive model data analysis techniques include: Data Collection, Data Condensation, Display Data, Conclusion. The results of the study show that the implementation of the Grebek Stunting Program and the Role of Stakeholders in Bulukumba Regency are in the category of good when viewed from several indicators, namely: Program Suitability with Utilizers, Suitability of Implementing Organizations with Utilizers, and Suitability between Beneficiary Groups and Implementing Organizations. The Bulukumba Regency Government has succeeded in reducing the stunting rate even though there are still cases due to limited knowledge, food quality and community nutrition and budget limitations in providing comprehensive interventions
PRESERVATION OF LOCAL LEADERSHIP VALUES OF THE AMMATOA INDIGENOUS PEOPLE, KAJANG DISTRICT, BULUKUMBA REGENCY Sari, Nirmala; Guntur, Muhamamd; Yamin, Muh Nur; Fitri, Anisa
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73862

Abstract

This study aims to describe traditional leadership values in the Kajang customary community in Bulukumba. The research method used is descriptive qualitative and data collection techniques, in the form of: observation, interviews, and literature study. The research result showed that there are six traditional leadership values in Kajang custom community, such as: honesty, firmness, unity, simplicity, patience and care for the natural environment. The honesty value is the primary value that must be practiced in everyday life, likes honest to Turiek Akrana, honest to human beings, and honest to ourself. The firmness value must be owned by leader to do justice to many people. The unity value must be upheld as a sense of solidarity and life hormony ini society. The simplicity value must be realized in daily life according to the guidance of pasang. The patience value must be practiced, primarily to Ammatoa, to accept the fate from Turiek Akrakna. The care for natural environment value is a realization act in preserving the natural environment according to the guidance of pasang.
The Relationship Between Workload and Employee Stress Levels at PT. Aria Consultant Services in The City of Makassar” Safhira Muchtar, Annisa; Yamin, Muh Nur; Seppa, Yusi Irensi
Jurnal Administrasi Bisnis Vol 4, No 3 (2025) September
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jab.v4i3.76171

Abstract

The purpose of this study is to ascertain the workload, work stress level, and correlation between workload and work stress levels at PT. Aria Consulting Services in Makassar City. This study employs a quantitative methodology, utilizing observational data gathering approaches. surveys and records. Validity testing, reliability tests, normalcy tests, descriptive analysis, and correlation analysis are examples of data analysis procedures. The study's findings demonstrate that each variable's indications indicate that the workload level is in the extremely high range. The degree of stress at work is really high. The SPSS correlation indicates a significant association between the two variables. Thus, it can be said that there is a stronger correlation between PT. Aria Consulting employees' stress levels and their workload.   
EVALUATION OF ONLINE SINGLE SUBMISSION SERVICES OF THE INVESTMENT OFFICE AND ONE-STOP INTEGRATED SERVICES IN BANTAENG REGENCY Sulfira, Sulfira; Yamin, Muh Nur; Sakawati, Herlina
Jurnal Aktor Vol 5, No 1 (2025): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v5i1.78058

Abstract

This research aims to determine the evaluation of the Online Single Submission Service for the Investment Service and One Stop Integrated Services in Bantaeng Regency, using a qualitative approach and producing descriptive data. Data collection uses observation, interview and documentation techniques. The results of the research show that the Evaluation of the Online Single Submission Service for the Investment Service and One Stop Integrated Services in Bantaeng Regency has gone well. This shows that the Investment Service's Online Single Submission Service and One Stop Integrated Services in Bantaeng Regency provides many benefits. Adequate facilities and infrastructure make the Online Single Submission Service process easier for the Investment Service and One Stop Integrated Services in Bantaeng Regency. All people living in Bantaeng Regency can apply for a permit without any fees. Officers implementing the Online Single Submission Service show a good attitude in serving applicants. The existence of this Online Single Submission Service is very useful for the welfare of society
HEALTH SERVICES AND COMMUNITY SATISFACTION OF THE MARUSU HEALTH CENTER, MAROS REGENCY Putri Z, Bintang Maharani; Yamin, Muh Nur; Sakawati, Herlina
Jurnal Aktor Vol 5, No 1 (2025): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v5i1.78059

Abstract

This study aims to determine the effect of health service quality on community satisfaction at the marusu community health center, maros regency. The research method used is the quantitative survey method (survey research). The research sample was 368 people using incidental sampling technique (accidenta; sampling). Techniques using data using questionnaires and documentation. The data analysis to explain the effect between variables descriptively. The results showed that the level of public satisfaction was in the very good category of Technical Competence, Access to Services, Effectiveness, Human Relations, Efficiency, Continuity of Service, Security and Comfort. Community satisfaction is in the very satisfied category with indicators namely Service Procedures, Completion Time, Service Costs, Service Products, Facilities and Infrastructure, and Officer Competence. Based on data analysis, it shows that the quality of health services has a significant influence on community satisfaction at the Marusu community health center, Maros regency with a percentage level of influence 55,1%. This shows the importance of service quality so that service delivery can provide results in accordance with what the community expects
PEOPLE'S ONLINE ASPIRATION AND COMPLAINT SERVICE (LAPOR) AT THE MAKASSAR CITY COMMUNICATION AND INFORMATION OFFICE Febrilia, Rafifah; Yamin, Muh Nur; Sakawati, Herlina; Purna, Zarni Adia
Jurnal Aktor Vol 5, No 1 (2025): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v5i1.78070

Abstract

This research aims to determine the implementation of the People's Online Aspiration and Complaints Service (LAPOR) in the Makassar City Communication and Informatics Service andtheinhibitingfactorsinimplementingthePeople'sOnlineAspirationandComplaintsService (LAPOR) in the Makassar City Communication and Informatics Service. This research uses a qualitative approach with descriptive methods. Data collection was carried out by observation, interviews and documentation. Data analysis techniques use data condensation, data presentation and drawing conclusions/verification. The results of this research indicate that the implementation of the People's Online Aspiration and Complaints Service (LAPOR) in the Makassar City Communication and Information Service has not been implemented well. This refers to 5 indicators of complaint management where the only indicators that are good are Justice with the impartial actions of theLAPORmanagementadmininhandlingcomplaintswhiletheindicatorsthatarenotgoodin implementing this LAPOR system are Commitment to resolving complaints and direct socialization of the LAPOR system, Clarity in direct delivery of information about complaint procedures, ease of application of the LAPOR system and quick response in terms of the time period for resolving complaints in accordance with the SOP. The inhibiting factors in implementing the LAPOR system are the lack of human resource competency for each OPD, the absenceofasupervisoryteamthatcontrolsthefollow-uptohandlingcomplaintsinthefield,the lack of people who know about the existence of the LAPOR system, technical obstacles to the LAPOR application such as complicated complaint procedures and applications that are sometimes slow or unresponsiveness and lack of authority from DISKOMINFO Makassar City to intervene in complaints at the OPD