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EVALUATION OF COASTAL COMMUNITY EMPOWERMENT POLICIES IN SELAYAR ISLANDS REGENCY Azizah, Andi Azka; Yamin, Muh Nur; Akib, Haedar
Jurnal Aktor Vol 5, No 1 (2025): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v5i1.78060

Abstract

ThisresearchaimstodeterminetheevaluationofcoastalcommunityempowermentpoliciesinSelayarIslands Regency, specifically in Parak Village, Bontomanai District. This research uses qualitative methods and produces descriptive data. Data collection uses interview, documentation and observation techniques. The results of the research show that in the evaluation of coastal community empowerment policies in Parak Village, Bontomanai District, Selayar Islands Regency through the distribution of converter machine assistance, as seen from the six (6) indicators, there are three (3) indicators that have been running well, namelyefficiency,adequacyandlevelingofmatters.Thiscanbeseenfromtheoverallaiddistributionprocess which is considered successful because it runs smoothly and is in accordance with the program objectives, namely saving operational costs for fishermen and the process of nominating potential aid recipients is in accordance with program requirements, and there are three (3) indicators that are not yet running. well, namelyeffectiveness,responsivenessandaccuracy.Thiscanbeseenfromthenumberoffishermenwhodo not use the assistance as they should, only 19 people (27.53%) ofthe totalinformants numbering 69 people who until now are still using the assistance provided by the government according to with the aim of the empowerment program
Servicescape and Customer Satisfaction at The Bulog Makassar Branch Office Inka, Inka; S, Muh Rizal; Yamin, Muh Nur
Jurnal Administrasi Bisnis VOL 5, NO 1 (2026) January
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jab.v5i1.81260

Abstract

Servicescape and Customer Satisfaction at Perum Bulog Makassar Branch Office. Thesis. Business Administration Study Program. Faculty of Social Sciences and Law. Makassar public university. Supervised by Nur Yamin and Maya Kasmita.This study aims to determine how the influence of Servicescape and Customer Satisfaction at Perum Bulog Makassar Branch Office. To achieve this goal, researchers use indicators to measure these variables. In the Servicescape variable, the indicators used are environmental cleanliness, facility temperature, proper lighting, attractive architecture, interior, physical facilities, a good place to rest, work together, and be friendly. As for the Customer Satisfaction variable, the indicators used are suitability of expectations, interest in revisiting, Willingness to recommend. In this study the research methods used were observation, questionnaires, and documentation. The sample used in this study was 80 respondents. The data were obtained from the results of the research which were processed using data analysis and using the help of the SPSS version 25 software program which consisted of validity tests, reliability tests, normality tests, simple linear regression analysis, and the coefficient of determination.The results of the study show that the indicators used for each of these variables indicate that the Servicescape variable has a significant influence on customer satisfaction at the Perum Bulog Makassar Branch Office. This is evidenced by the test of the coefficient of determination using the data that has been obtained.