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Journal : Managere: Indonesian Journal of Educational Management

Behind Quality Learning: The Strategic Role of Educator–Staff Synergy Erni Suherni; Wahab
Managere: Indonesian Journal of Educational Management Vol. 7 No. 3 (2025)
Publisher : Universitas Nurul Jadid

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52627/managere.v7i3.1021

Abstract

This study aims to analyze the quality of work interaction between educators and education staff and their contribution to improving the quality of learning at SD Negeri 10 Delta Pawan Ketapang. With a qualitative approach to field studies, data is collected through in-depth interviews, non-participatory observations, and documentation studies, then analyzed using thematic techniques. The results of the study show that open communication, participatory leadership of school principals, and a good understanding of each other's roles are the main factors in creating positive synergy. Education personnel not only carry out administrative functions, but also contribute directly to supporting the learning process technically and logistically. This synergy can be seen in various forms of work interaction, ranging from managing academic administration, scheduling lessons, to extracurricular activities, and handling emergencies. However, challenges such as miscommunication between units and differences in role perceptions are still obstacles that need to be managed systematically. This research suggests the need for regular cross-functional communication forums and collaborative training to strengthen synergistic roles in school governance. The practical and theoretical implications of this study confirm the importance of building mutually respectful and clarity-based working relationships to create a conducive school climate and sustainably improve the quality of learning.
The Implementation of Total Quality Management (TQM) to Improve Learning Quality in Schools Faza Andary; Wahab; Prabowo, Sugeng Listyo
Managere: Indonesian Journal of Educational Management Vol. 7 No. 4 (2025)
Publisher : Universitas Nurul Jadid

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52627/managere.v7i4.1136

Abstract

This study aims to describe and analyse the implementation of Total Quality Management (TQM) in improving learning quality. Using a qualitative, descriptive case study design, the research explored how TQM principles were integrated into school management and instructional practices. Data were collected through interviews, observations, and documentation involving the principal, six teachers, one administrative staff member, and two parents. The findings reveal that TQM is implemented through participatory Leadership, teacher empowerment, effective management of learning facilities, and continuous evaluation based on the Plan–Do–Check–Act (PDCA) cycle. Leadership plays a crucial role in coordinating teacher collaboration and sustaining school improvement. Teacher empowerment is fostered through training, mentoring, and reflective discussions. The management of learning facilities and infrastructure demonstrates adaptive use of limited resources supported by community involvement. Evaluation is conducted systematically to ensure continuous feedback and improvement. The study concludes that implementing TQM has created a culture of collaboration, accountability, and innovation. The research implies that TQM principles can be effectively adapted in resource-limited schools through participatory management, reflective evaluation, and community partnerships to strengthen sustainable quality assurance in education.