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All Journal Jurnal Keteknikan Pertanian Jurnal technoscientia JURNAL PASTI (PENELITIAN DAN APLIKASI SISTEM DAN TEKNIK INDUSTRI) Jurnal IPTEK JURNAL REKAYASA SISTEM INDUSTRI Jurnal Teknik Pertanian Lampung (Journal of Agricultural Engineering) ABDIMAS SILIWANGI JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) Abdimasku : Jurnal Pengabdian Masyarakat JURMATIS : Jurnal Manajemen Teknologi dan Teknik Industri JURNAL TEKNOLOGI TECHNOSCIENTIA Jurnal Optimasi Teknik Industri (JOTI) KREATIF: Jurnal Pengabdian Masyarakat Nusantara Applied Research in Science and Technology Jurnal Manajemen dan Teknologi Rekayasa SAINTI: Majalah Ilmiah Teknologi Industri RANGKIANG: Jurnal Pengabdian Pada Masyarakat
Tri Novita Sari, Tri Novita
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Socialization of Independent Waste and Household Waste Management for PKK Women in Tanjung Barat Subdistrict Anita Nurfida; Nur Arifiya; Tri Novita Sari
RANGKIANG: Jurnal Pengabdian Pada Masyarakat Vol 6, No 1 (2024)
Publisher : Universitas PGRI Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22202/rangkiang.2024.v6i1.8160

Abstract

The waste problem in the city of Jakarta is a national issue that should not be taken lightly. This is because Jakarta is one of the largest cities in Indonesia, so it is a benchmark and is looked up to by all countries in the world. The volume of waste in Jakarta which continues to increase every year is a chore not only for the government but also for the people who contribute to producing it. If this rubbish is left unattended, it will cause environmental problems such as flooding, environmental pollution and even health problems. Organic waste occupies the largest percentage of waste contributors in Jakarta, namely in 2020 - 2021 the volume of organic waste reached 54% of the total existing waste, while in 2022 it will reach 50% of the total existing waste. Apart from organic waste, there are other types of waste such as inorganic waste and B3 waste. So far, residents of RT 11/RW 02 Tanjung Barat Subdistrict, Jagakarsa District still have minimal knowledge about rubbish and waste generated from household activities and still lack concern for protecting the environment. The aim of this service is to provide material to increase the knowledge of PKK RT11/RW 02 women in Tanjung Barat sub-district about various types of waste and household waste produced and how to manage it independently in the household. From the results of this community service activity, it can be concluded that the socialization about waste and waste management is very beneficial for the women of PKK RT11/RW 02, Tanjung Barat sub-district because it can be a solution in reducing the existing problem of waste and household waste so that the environment is clean and beautiful.
ANALISIS KUALITAS LAYANAN LIVIN’ BY MANDIRI MENGGUNAKAN ELETRONIC SERVICE QUALITY DAN KANO (Studi Kasus : PT Bank Mandiri (Persero) Tbk, KCP Pekanbaru Panam) Tri Novita Sari; Nofan Hadi Ahmad; Asri Amalia Muti
JURNAL TEKNOLOGI TECHNOSCIENTIA Technoscientia Vol 16 No 2 Maret 2024
Publisher : Lembaga Penelitian & Pengabdian Kepada Masyarakat (LPPM), Universitas AKPRIND Indonesia Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34151/technoscientia.v16i2.4621

Abstract

The increasingly rapid competition for digital services in industry 4.0 is no exception in the banking world, encouraging every bank to continue to innovate in its digital services. PT Bank Mandiri as one of the largest banks in Indonesia strives to continue to innovate in its digital services, one of which is Livin' by Mandiri which is useful for making transactions easier for customers anytime and anywhere. However, there are still customer complaints regarding the use of Livin' by Mandiri, including customers at PT Bank Mandiri KCP Pekanbaru Panam demanding quality improvements. Quality analysis of Livin' by Mandiri services using Electronic Service Quality (E-ServQual) and Kano is expected to help in improving the quality of digital services owned by Bank Mandiri. A total of 75 customers as respondents with 28 attributes/questions related to the Livin' by Mandiri, the concluded are "The login feature application with user ID and password before being used by customers for all transactions" is the main service that must be maintained, while the "Cardless Cash Withdrawal Feature Application" is a service that must be prioritized for repairs first.
PENENTUAN WAKTU STANDAR PADA JASA LAUNDRY DRY AND CLEANING DI PT XYZ Sari, Tri Novita; Arifiya, Nur; Nurfida, Anita; Hermawan, Reza
JURNAL REKAYASA SISTEM INDUSTRI Vol 9 No 1 (2023): November 2023
Publisher : Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/jrsi.v9i1.8148

Abstract

Technological advances make it easier for every human being to carry out daily activities, one example of which is washing. PT XYZ is a company engaged in dry and cleaning laundry services which offers washing and ironing services for hotels. Punctuality of service is one of the keys to success at PT XYZ. The variation in the number of orders means that PT XYZ must set a standard time or standard time, so that timely service can be maintained. Measuring working time is an estimate of the time that will be used in a job. Work measurements are carried out directly using the stopwatch time study method to obtain standard time. Based on research, it was found that the standard time for the washing process until the distribution of laundry results to each hotel was 29 hours 17 seconds
ANALISIS KUALITAS LAYANAN LIVIN’ BY MANDIRI MENGGUNAKAN ELETRONIC SERVICE QUALITY DAN KANO (Studi Kasus : PT Bank Mandiri (Persero) Tbk, KCP Pekanbaru Panam) Sari, Tri Novita; Ahmad, Nofan Hadi; Muti, Asri Amalia
JURNAL TEKNOLOGI TECHNOSCIENTIA Technoscientia Vol 16 No 2 Maret 2024
Publisher : Lembaga Penelitian & Pengabdian Kepada Masyarakat (LPPM), Universitas AKPRIND Indonesia Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34151/technoscientia.v16i2.4621

Abstract

The increasingly rapid competition for digital services in industry 4.0 is no exception in the banking world, encouraging every bank to continue to innovate in its digital services. PT Bank Mandiri as one of the largest banks in Indonesia strives to continue to innovate in its digital services, one of which is Livin' by Mandiri which is useful for making transactions easier for customers anytime and anywhere. However, there are still customer complaints regarding the use of Livin' by Mandiri, including customers at PT Bank Mandiri KCP Pekanbaru Panam demanding quality improvements. Quality analysis of Livin' by Mandiri services using Electronic Service Quality (E-ServQual) and Kano is expected to help in improving the quality of digital services owned by Bank Mandiri. A total of 75 customers as respondents with 28 attributes/questions related to the Livin' by Mandiri, the concluded are "The login feature application with user ID and password before being used by customers for all transactions" is the main service that must be maintained, while the "Cardless Cash Withdrawal Feature Application" is a service that must be prioritized for repairs first.
Evaluasi Tingkat Kepuasan Pengguna Mikrotrans 110A Rute Rusun Marunda-Pulo Gebang Menggunakan Metode Service Quality (SERVQUAL) dan Important Performance Analysis (IPA) Oktaviani, Anggi; Cornellia, Riri; Sari, Tri Novita
Jurnal Optimasi Teknik Industri (JOTI) Vol 6, No 2 (2024)
Publisher : Teknik Industri Universitas Indraprasta PGRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30998/joti.v6i2.21988

Abstract

Setiap konsumen pastinya ingin memperoleh kualitas pelayanan yang paripurna dari suatu produk jasa, tak terkecuali para pengguna mikrotrans 110A rute Rusun Marunda-Pulo Gebang. Pelayanan yang optimal menjadi harapan mereka, namun ketidaksesuaian harapan dan kenyataan menjadikan adanya ketidakpuasan pengguna. Perlu dilakukan evaluasi tingkat kepuasan pengguna mikrotrans 110A dengan menggunakan metode Servqual serta prioritas perbaikannya dengan menggunakan metode IPA. Pengambilan data dilakukan dengan penyebaran acak kuesioner kepada 100 pengguna mikrotrans 110A, dimana kuesioner terdiri dari kuesioner harapan dan kuesioner kenyataan yang masing masing terdiri dari 22 pertanyaan atau atribut. Keseluruhan atribut meliputi 5 dimensi yaitu bukti fisik, keandalan, daya tanggap, jaminan dan perhatian. Berdasarkan metode Servqual urutan layanan mikrotrans 110A dari memuaskan sampai paling tidak memuaskan adalah daya tanggap (0.08), jaminan (-0.15), keandalan (-0.20), perhatian (-0.65) dan bukti fisik (-0.71). Sedangkan berdasarkan metode IPA yang termasuk atribut prioritas utama perbaikan layanan mikrotrans 110A adalah kebersihan mikrotrans (bukti fisik), penampilan pengendara yang rapi (bukti fisik), info mengenai operasi mikrotrans yang mudah diakses (perhatian), jadwal mikrotrans cocok dengan aktivitas (perhatian) serta kemudahan penumpang menyampaikan kritik (perhatian).
Time and Workload Analysis to Determine Total Labor in the Arabica Coffee Harvesting Process Fil'aini, Raizummi; Juanto, Benedictus; Attamimi, Tahani Farhat; Valentino, Fandy; Telaumbanua, Mareli; Sari, Tri Novita; Mufidah, Zunanik
Applied Research in Science and Technology Vol. 4 No. 1 (2024): Applied Research in Science and Technology
Publisher : Research and Social Study Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33292/areste.v4i1.50

Abstract

Farmers verify ripe coffee cherries, pick them individually, and place them in the harvest basket in the coffee harvesting process. This task typically takes 7-8 hours. During harvesting, farmers experience a physical workload that impacts their work capacity. This research aims to measure the qualitative and quantitative workload levels of the coffee harvesting process, determine the working time based on the farmers' Human Output Capacity, and calculate the total number of daily workers needed to achieve daily coffee production targets. The determination of the number of daily workers is based on the work capacity of the farmers. Farmers were categorized into two age groups: productive age (30-40 years) and non-productive age (50-60 years). Data observed included heart rate during harvest, heart rate calibration data, subjects' body characteristics, and coffee productivity. The results showed that the heaviest workload, related to verifying ripe cherries, fell into the medium category, with an energy consumption level of 3,370 Kcal per minute. The optimal working time for the coffee harvesting process is 6 hours for workers of productive age and 4 hours for workers of non-productive age. To meet production targets, 9 workers of productive age and 10 workers of non-productive age are required.
Sosialisasi Prinsip 5S di Dapur UMKM Katering Depok Masri Pradipto; Sari, Tri Novita; Sri Hartini; Fatoni Fatoni; Mohammad Riski Borman
KREATIF: Jurnal Pengabdian Masyarakat Nusantara Vol. 4 No. 2 (2024): Juni : Jurnal Pengabdian Masyarakat Nusantara
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/kreatif.v4i2.3112

Abstract

Depok Catering UMKM is one of the UMKMs in Depok, West Java which operates in the field of providing food for homes, schools, offices or other agencies. Depok Catering MSMEs often experience problems in the form of delivering food orders to customers within the given deadline. This is because the condition of the kitchen is untidy, disorganized and workers have low awareness of paying attention to aspects of neatness and order. Workers need more time to look for the cooking utensils they need, cooking utensils that are not cleaned immediately and are left dirty anywhere, or cooking utensils that are placed haphazardly and not in their storage place. This problem causes waste. To overcome one of the wastes, you can use the 5S method. This outreach activity aims to provide understanding and views about the importance of implementing 5S and its positive impact on catering businesses. The questionnaire was given to determine understanding of the 5S Principles. As many as 20% of participants had never heard or knew about the 5S Principles. Socialization activities make workers know, understand and apply the 5S Principles.
Analisis Perancangan Tata Letak Fasilitas Berdasarkan Minimum Jarak Perpindahan Material di UMKM Tahu Ciracas Sari, Tri Novita; Ahmad, Nofan Hadi; Muti, Asri Amalia; Fil'aini, Raizummi
Jurnal PASTI (Penelitian dan Aplikasi Sistem dan Teknik Industri) Vol 18, No 3 (2024): Jurnal PASTI
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/pasti.2024.v18i3.008

Abstract

Perancangan tata letak fasilitas merupakan salah satu faktor penting yang mempengaruhi kinerja dan kelangsungan proses produksi. Perancangan ini meliputi pengaturan mesin dan/atau pengaturan departemen/stasiun kerja dalam sebuah perusahaan. Perancangan yang baik dapat mengoptimalkan produktivitas serta meningkatkan kualitas produksi. Hal tersebut dapat dilihat salah satunya dari jarak minimum perpindahan material antar departemen. Jarak perpindahan material dapat ditentukan dengan metode konvensional, algoritma konstruksi, algoritma perbaikan dan algoritma hybrid. Metode konvensional meliputi metode SLP, metode konstruksi meliputi metode ALDEP dan metode algoritma hybrid meliputi metode BLOCPLAN. Belum adanya perancangan tata letak yang optimum di UMKM Tahu Ciracas, menyebabkan penumpukan, penghambatan proses produksi dan biaya material handling yang mahal, sehingga sebanyak sepuluh departemen akan dibuat perancangan tata letaknya. Pada tata letak awal memiliki total jarak perpindahan material antar departemen sebesar 242,6 m/hari setelah dilakukan penelitian diperoleh jarak perpindahan material yang baru dengan metode SLP sebesar 122.6 m/hari, metode ALDEP sebesar 150.4 m/hari dan metode BLOCPLAN sebesar105 m/hari. Metode BLOCPLAN dapat menghemat jarak perpindahan sebesar 57% sehingga menghemat biaya material handling
Analisis Pemilihan Supplier dengan Metode AHP dan Model QCDFR di PT. Novalindo Sukses Mandiri Oktavian, Aditya; Pradipto, Masri; Borman, Mohammad Riski; Hartini, Sri; Sari, Tri Novita; Farhana, Adinda; Rosalina, Uki Aulia
JURMATIS (Jurnal Manajemen Teknologi dan Teknik Industri) Vol. 7 No. 1 (2025): January
Publisher : Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30737/jurmatis.v7i1.6474

Abstract

The selection of raw material suppliers affects production efficiency. PT. Novalindo only considers price, neglecting quality, delivery, flexibility, and responsiveness. This study uses AHP based on QCDFR for a systematic solution. The study begins with assessing stainless steel and iron plate suppliers based on QCDFR criteria, followed by the application of AHP to determine the best supplier, calculate criterion weights, and perform consistency testing. The study shows that PT. Yunsung is the best supplier for both iron and stainless steel plates with a weight of 0.504. PT. Bansoek and CV. Mulya rank second and third with weights of 0.290 and 0.170, respectively. PT. Yunsung excels in the quality, cost, and flexibility criteria, while CV. Mulya excels in delivery, and PT. Bansoek excels in responsiveness. The consistency of criterion weightings for both types of plates shows acceptable consistency values of 0.015 and 0.013. This study provides a systematic, data-driven solution for selecting the best supplier for manufacturing companies in the iron and stainless steel plate sector, offering a strategy for evaluating and selecting suppliers across multiple dimensions, including quality, cost, delivery, flexibility, and responsiveness. The study has been able to improve operational efficiency and reduce the risk of supply chain disruptions.
SIX SIGMA DALAM PENGENDALIAN KUALITAS PRODUK KERIPIK PISANG DI PASURUAN Muti, Asri Amalia; Ahmad, Nofan Hadi; Sari, Tri Novita
JURNAL ILMIAH TEKNOLOGI INDSUTRI (SAINTI) Vol 20, No 1 (2023): VOL 20 NO 1 JUNI 2023
Publisher : Politeknik ATI Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52759/sainti.v20i1.204

Abstract

Small companies that do not pay attention to product quality will experience marketing problems such as decreased product sales. Therefore, quality control is required for each product. Banana chips, for example, are considered very difficult to manufacture and often experience product defects. The cause of product failure is a weakness of a business today. The cause of this failure is unknown until now. Banana stick production based on data from August to September 2020 shows the number of defective products is approximately 28,875 kg of the total production, which is 323 kg. Therefore this research is intended to determine the factors that affect production defects in banana sticks. While the benefit of this research is to be able to control the factors that affect defects in banana sticks and can later increase profits and work productivity. The Six Sigma method is one of the tools commonly used in product quality control, where the concept of this method is to set quality standards of up to 3.4 rejects per million possibilities. Based on the results of banana chip defect data, it was found that the type of defect was sluggish with a percentage of 61% and the type of defect was burnt with a percentage of 39%. Factors that affect the two defects include human factors, materials, machines. The suggestion from this research is that of the three most influencing factors are humans, materials and machines. Companies need to plan improvements in stages so that in the future these products can achieve lean production.
Co-Authors Amilah, Susie Amilah, Susie Anita Nurfida Asri Amalia Muti Asri Amalia Muti Asri Amalia Muti Attamimi, Tahani Farhat Borman, Mohammad Riski Dwi Cahyani Faizzah, Mustika Ratnawati Farhana, Adinda Fatoni fatoni Fatoni Fatoni Fil'aini, Raizummi Hermawan, Reza Juanto, Benedictus M. Faiz Syuaib Mareli Telaumbanua Masri Pradipto Masri Pradipto Mohammad Riski Borman Mohammad Riski Borman Mufidah, Zunanik Muti, Asri Amalia Nofan Hadi Ahmad Nugrahaning Sani Dewi Nur Arifiya Nurfida, Anita Oktavian, Aditya Oktaviani, Anggi Purba, Ari Pranata Primisa Putri Putri, Putri Raizummi Fil’aini Riri Cornellia Rosalina, Uki Aulia Sri Hartini Sri Hartini Sri Hartini Sri Hartini Sri Nuryati Valentino, Fandy