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All Journal Jurnal Ekonomi : Journal of Economic Kinerja Jurnal Manajemen & Supervisi Pendidikan JURNAL MANAJEMEN MOTIVASI Jurnal Pengabdian Masyarakat AbdiMas Aptisi Transactions on Technopreneurship (ATT) JMB : Jurnal Manajemen dan Bisnis Jurnal Ilmiah Manajemen Kesatuan Jurnal Abdimas Prakasa Dakara AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Innovative: Journal Of Social Science Research TOFEDU: The Future of Education Journal Al-Zayn: Jurnal Ilmu Sosial & Hukum Jurnal Manajemen Bisnis Digital Terkini Jurnal Cendekia Ilmiah
Lukman Cahyadi
Universitas Esa Unggul Jakarta
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences Other

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Mengukur Kinerja Karyawan Melalui Lingkungan Kerja dan Kepemimpinan Transformasional dengan Kepuasan Kerja sebagai Variabel Mediasi Daudi, Mochammad Henry; Cahyadi, Lukman
Innovative: Journal Of Social Science Research Vol. 4 No. 4 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i4.13592

Abstract

Kinerja karyawan memegang peranan yang begitu penting bagi perusahaan, dikarenakan bisa berdampak signifikan pada keberhasilan perusahaan secara keseluruhan. Tujuan dari penelitian ini untuk mengukur kinerja karyawan pada perusahaan IT development melalui aspek lingkungan kerja, kepemimpinan transformasional, dan kepuasan kerja. Penelitian ini adalah penelitian berbasis kuantitatif yang menerapkan metode pengambilan simple random sampling dengan menggunakan kuesioner Google Form sebagai sarana untuk mengumpulkan respons dari 154 partisipan. Selanjutnya, data dari partisipan yang sudah terkumpul dianalisis dengan metode Structural Equation Model. Temuan dari penelitian ini mengindikasikan kinerja karyawan dapat ditingkatkan melalui pengaruh positif signifikan dari lingkungan kerja. Selain itu, variabel kepemimpinan transformasional tidak memiliki pengaruh kepada kinerja karyawan. Selanjutnya, lingkungan kerja mempunyai pengaruh yang  positif dan signifikan kepada tingkat kepuasan kerja. Demikian pula, kepemimpinan transformasional juga mempunyai pengaruh yang positif signifikan kepada variabel kepuasan kerja. Kemudian, kepuasan kerja tidak memiliki pengaruh terhadap kinerja karyawan. Dalam konteks mediasi, ternyata kepuasan kerja tidak terbukti menjadi mediasi dalam hubungannya dengan lingkungan kerja dan kinerja karyawan, serta kepemimpinan transformasional dan kinerja karyawan.
Pengaruh Kualitas Produk dan Layanan Televisi Berbayar terhadap Perilaku Pelanggan Dimediasi Kepuasan Pelanggan Kirana, Indira Putri; Cahyadi, Lukman
Innovative: Journal Of Social Science Research Vol. 4 No. 4 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i4.13785

Abstract

Seiring dengan perkembangan teknologi yang semakin modern, maka persaingan dalam industri penyiaran juga semakin tinggi. Oleh karena itu, sangat penting bagi perusahaan TV berbayar memberikan kualitas produk dan layanan yang tinggi agar dapat bertahan dan memenangkan persaingan pasar. Strategi yang dapat dilakukan ialah menciptakan kepuasan pelanggan terhadap produk dan layanan yang diberikan. Penelitian ini bertujuan untuk menganalisis pengaruh kualitas produk dan layanan terhadap perilaku pelanggan yang dimediasi variabel kepuasan pelanggan TV berbayar (studi pada TV berbayar di DKI Jakarta). Penelitian ini merupakan penelitian kuantitatif dengan menggunakan teknik pengumpulan data non-probability sampling dengan menyebarkan kuesioner yang menggunakan skala likert diperoleh 140 responden yang dianalisis menggunakan metode SEM (Structural Equation Model). Hasil penelitian ini menunjukkan bahwa kualitas produk dan layanan memiliki pengaruh signifikan terhadap kepuasan pelanggan TV berbayar, kemudian kualitas produk dan layanan TV berbayar berpengaruh terhadap perilaku pelanggan yang dimediasi kepuasan pelanggan.
Measuring the Role of Social Media and E-word of Mouth on Purchase Intention of Secondate Make-up Products Sudirgo, Graciela; Cahyadi, Lukman
KINERJA Vol. 28 No. 1 (2024): KINERJA
Publisher : Faculty of Business and Economics Universitas Atma Jaya Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24002/kinerja.v28i1.8338

Abstract

Purchase intention is important to pay attention to because it relates to consumer interest in trying, buying, and owning products such as beauty products. Furthermore, it can be seen from the consumer's behavior of parasocial interaction, social value, and personal value towards the influencer, which will affect their interest in buying the product. This research takes the object of research as an owner as well as an influencer for beauty products Secondate. The research design uses a deductive approach with a quantitative research model to determine the impact of influencers on the quality of parasocial interaction, social values, personal values, and e-wom on purchase intention. The sample of this study were secondary make-up users with a total of 169 respondents. Data analysis used the Structural Equation Model (SEM) method. The results of the study show that parasocial interaction affects social value. Parasocial interaction increases positive perceptions of personal value, and social value can increase consumer purchase intention, but personal value cannot attract consumer purchase intention. Parasocial interaction does not affect consumer purchase intention, so e-wom does not moderate the effect of parasocial interaction on consumer purchase intention. The results of this study concluded that social media can be a means to affect the interest in buying a product. With the respondent's research on social value and personal value, it can be said that it affects a person's buying interest in a product. Social value and personal value can help us to sort out which products we need and which are suitable for us.
Pengaruh Workload Dan Mental Health Terhadap Turnover Intention Karyawan Generasi Z Perusahaan Telekomunikasi Di Kota Jakarta Feby Utami Ningrum; Lukman Cahyadi
Al-Zayn: Jurnal Ilmu Sosial, Hukum & Politik Vol 3 No 6 (2025): 2025
Publisher : Yayasan pendidikan dzurriyatul Quran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61104/alz.v3i6.2881

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh workload dan mental health terhadap turnover intention pada karyawan generasi Z di PT. Rizki Prima Sakti. Pendekatan kuantitatif deduktif digunakan dengan metode survei kuesioner yang disebarkan secara online, dengan total sampel sebanyak 115 responden. Data dianalisis menggunakan PLS-SEM, untuk mengevaluasi hubungan antar variabel serta mengukur efek langsung dan tidak langsung. Hasil penelitian menunjukkan bahwa workload memiliki pengaruh positif terhadap mental health dan turnover intention. Beban kerja yang tinggi, meskipun menantang, dapat berdampak positif pada kesehatan mental jika dikelola dengan baik, namun juga meningkatkan keinginan untuk berpindah kerja. Mental health ditemukan memiliki pengaruh negatif terhadap turnover intention, di mana karyawan dengan kesehatan mental yang baik cenderung lebih puas dengan pekerjaannya dan memiliki keinginan yang lebih rendah untuk keluar. Penelitian ini merekomendasikan perusahaan untuk menerapkan manajemen beban kerja yang lebih efektif dan program kesehatan mental yang komprehensif guna mengurangi turnover intention. Saran untuk penelitian selanjutnya adalah menggunakan alat analisis yang berbeda seperti SEM Amos atau Lisrel, serta memperluas jumlah responden untuk mendapatkan hasil yang lebih generalisasi.
Pengaruh E-Wom, Social Media Interactivity, dan Brand trust, Terhadap Customer satisfaction serta Repurchase intention Produk Skincare Lokal Octavia, Audia; Cahyadi, Lukman
J-CEKI : Jurnal Cendekia Ilmiah Vol. 5 No. 2: Februari 2026
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jceki.v5i2.13701

Abstract

Kesadaran masyarakat Indonesia terhadap perawatan kulit meningkat seiring perkembangan teknologi, mendorong pertumbuhan merek skincare lokal seperti Emina. Merek-merek ini mampu bersaing melalui inovasi, layanan berkualitas, dan pemasaran digital. Penelitian ini bertujuan menganalisis pengaruh Electronic Word of Mouth, Social Media Interactivity, dan Brand Trust terhadap Customer Satisfaction, serta dampaknya terhadap Repurchase Intention pada konsumen skincare lokal di Jakarta. Pendekatan kuantitatif digunakan dengan penyebaran kuesioner online kepada 115 responden wanita yang merupakan pengguna skincare emina. Teknik sampling yang digunakan adalah purposive sampling. Data dianalisis menggunakan SEM-PLS dengan uji validitas dan reliabilitas. Hasil menunjukkan mayoritas responden adalah mahasiswa usia 17–22 tahun yang rutin menggunakan skincare, mencerminkan dominasi Gen Z dalam pasar ini. Temuan membuktikan bahwa Electronic Word of Mouth, Social Media Interactivity, dan Brand Trust berpengaruh positif terhadap Customer Satisfaction, yang selanjutnya memengaruhi Repurchase Intention. Penelitian ini memberikan kontribusi bagi strategi pemasaran digital brand lokal. Namun, keterbatasan wilayah dan usia responden menjadi hambatan generalisasi. Penelitian selanjutnya disarankan memperluas cakupan demografis dan mempertimbangkan variabel lain seperti harga, pengalaman merek, dan kenyamanan digital untuk hasil yang lebih komprehensif.
The Influence of Transformational Leadership, Incentives, and Rewards on Job Satisfaction and Employee Performance in the Pharmaceutical Industry Setiawan, Hengky; Cahyadi, Lukman; Nurhasanah , Nina; Saulina, Arop Ria
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8689

Abstract

This study examines the influence of transformational leadership, incentives, and rewards on job satisfaction and employee performance in the pharmaceutical industry. It aims to analyze both direct and mediating effects of job satisfaction. Using a quantitative approach, data were collected from 122 employees through questionnaires and analyzed using SEM-PLS. The results indicate that incentives, rewards, and transformational leadership do not directly affect employee performance but significantly influence job satisfaction, which in turn positively affects performance. Job satisfaction fully mediates the relationship between incentives, rewards, and employee performance. The findings highlight the strategic importance of enhancing job satisfaction to improve organizational performance. Keywords: Transformational Leadership; Incentives; Rewards; Job Satisfaction; Employee Performance; Pharmaceutical Industry; SEM-PLS; Mediation Effect
The Effect of Service Quality and Price on Customer Loyalty Through Customer Satisfaction as a Mediating Variable in Logistics Service Companies Jerry Party Yuaningsih; Lukman Cahyadi
The Future of Education Journal Vol 5 No 2 (2026)
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah Yayasan Pendidikan Tumpuan Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61445/tofedu.v5i2.1738

Abstract

Customer loyalty is crucial for companies operating in the logistics service industry. Service quality and pricing, as independent variables, along with customer satisfaction as a mediating variable, are important factors to consider in gaining loyal customers in the fast-paced era of globalization. This study aims to measure the influence of service quality and price on customer loyalty through customer satisfaction as a mediating variable at the logistics service company Lion Parcel. The research design employed a purposive sampling method involving 126 respondents who had previously used Lion Parcel logistics services. Data were analyzed using the Structural Equation Model (SEM) with SmartPLS 4.0. The findings indicate that service quality and price have a positive effect on customer satisfaction and customer loyalty. However, customer satisfaction does not have a significant effect on customer loyalty, nor does it mediate the relationship between service quality and price on customer loyalty.
Enhancing Lecturer Performance Through Readiness to Change: The Influence of Transformational Leadership and Organizational Culture Nurjannah; Rojuaniah; Abdul Haeba Ramli; Lia Amalia; Lukman Cahyadi
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 3 (2026): JIMKES Edisi Mei 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i3.3870

Abstract

This study examines how transformational leadership and organizational culture play a role in shaping the readiness of Generation X lecturers at private universities to face change, as well as its impact on lecturer performance. This study was conducted using a quantitative approach through the distribution of questionnaires to 175 lecturers in Jakarta and analyzed using the SEM-PLS method. This study aims to answer how these two independent variables influence readiness to change and lecturer performance, both directly and indirectly. The results show that organizational culture and transformational leadership have a positive influence on readiness to change, while readiness to change acts as a significant mediator in the relationship between these variables and lecturer performance. However, the direct influence of transformational leadership on lecturer performance is not significant. This article discusses the importance of readiness to change as a psychological variable that bridges the dynamics of leadership and organizational culture with performance outcomes. These findings contribute conceptually to change management studies and provide practical implications for higher education institutions in enhancing lecturer readiness and performance in the face of organizational dynamics.
Determinants of Corporate Value in Several Industrial Sectors in Indonesia Rilla Gantino; Agung Mulyo Widodo; Endang Ruswanti; Lukman Cahyadi; Desy Prastyani
Aptisi Transactions On Technopreneurship (ATT) Vol 8 No 3 (2026): November
Publisher : Pandawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/att.v8i3.698

Abstract

The value of companies engaged in various fields is influenced by many factors, therefore this study aims to determine the influence of profitability, activities, solvency, liquidity, company size, business strategy and intellectual capital on the value of companies listed in the Non Consumer Cyclical, Consumer Cyclical, Property & Real Estate, Transportation & Logistics sectors and the Healthcare sector listed on the IDX for the 2017-2022 period. This research is an explanatory research with a quantitative approach. Sample selection using purposive sampling The results of this study are that profitability has a significant positive effect on the Non Consumer Cyclical and Consumer Cyclical sectors, but in the Transportation & Logistics sector it has a negative effect while in the other 2 sectors it has a negative effect on the other 2 sectors. Activity had a negative effect on the Consumer Cyclical and Property & Real Estate sectors, while other sectors had a negative impact. Solvency has a significant positive effect only on the Non Consumer Cyclical and Consumer Cyclical sectors, but in the Transportation & Logistics sector the effect is not significant, while in the Property and Real Estate and Healthcare sectors it has a negative effect. The value of the company is not affected by Liquidity in all industrial sectors. The company's growth had a positive and significant effect on the Property & Logistics sector and the Transportation & Logistics sector, but in the Non-Consumer Cyclical sector it had a negative effect and on the other 2 sectors it had a insignificant effect. Business strategy has a negative effect on the Non Consumer Cyclical and Healthcare sectors, while the other 3 sectors have a negative effect. Furthermore, intellectual capital has a significant positive effect only on the Non-Consumer Cyclical sector and the Transportation & Logistics Sector and has a significant positive effect on the other 3 sectors.
Pengaruh Social Media Marketing Activities, dan Brand Equity, terhadap Purchase Intention melalui Brand Trust Produk Hijab Muslimah Diana Tri Oktafiani; Lukman Cahyadi
AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Vol. 6 No. 3 (2026): AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmeb.v6i3.2392

Abstract

Developments in Muslim women’s fashion and social media are driving changes in consumer behavior, particularly in the selection of hijab products. Digital marketing strategies play a crucial role in shaping consumers’ perceptions, trust, and purchase intentions toward local Muslim women’s fashion brands. This study aims to examine the influence of social media marketing activities and brand equity on purchase intention, with brand trust as a mediating variable, among consumers of Lozy Hijab’s Muslim women’s hijab products. This study employs a quantitative approach using the Partial Least Squares-Structural Equation Modeling (PLS-SEM) method. Data were analyzed from 140 respondents who are consumers of Lozy Hijab. The results indicate that Social Media Marketing Activities have a positive and significant effect on Brand Trust. This suggests that marketing activities conducted via social media can help increase Brand Trust in the brand. Brand Equity was also found to have a positive and significant effect on Brand Trust. Furthermore, Social Media Marketing Activities and Brand Equity have a positive and significant effect on Purchase Intention. Brand Trust also has a positive and significant effect on Purchase Intention. Brand Trust also has a positive and significant effect on Purchase Intention. In addition to its direct effect, Brand Trust has been shown to mediate the effects of Social Media Marketing Activities and Brand Equity on Purchase Intention. Therefore, Lozy Hijab needs to maintain its Social Media Marketing Activities, strengthen its Brand Equity, and uphold Brand Trust in order to drive an increase in Purchase Intention.
Co-Authors Abdul Haeba Ramli Amalia, Lia Ari Anggarani Winadi Prasetyoning Tyas Arya Daffa Wibisono Aryanti, Dessy Daudi, Mochammad Henry Desy Prastyani Diana Tri Oktafiani Endang Ruswanti Ernawati, Ernawati Erwan Baharudin Feby Utami Ningrum Henry Arianto Heriyanti Jerry Party Yuaningsih Kirana, Indira Putri N Nurjannah, N Nurjannah Nadhila, Dini Nurhasanah , Nina Nurhayani Octavia, Audia Poppy Gus Silviana Raka, Resha Resnandi Rina Anindita Rojuaniah Rojuaniah Safiani A. Faaroek Saulina, Arop Ria Setiawan, Hengky Setiyati, Ritta Sudirgo, Graciela Syahzuni, Barlia Annis Utami, Vince Lorenza Vita Intan Safitri Widodo, Agung Mulyo Yanuar Ramadhan