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All Journal Jurnal Ilmiah Ekonomi Islam Dedikasi: Jurnal Pengabdian kepada Masyarakat Journal of Islamic Philanthropy and Disaster ASERSI : Jurnal Akuntansi Terapan dan Bisnis JPMA Jurnal Ilmiah Ekonomi dan Manajemen NGARSA: Journal of Dedication Based on Local Wisdom MERDEKA: Jurnal Ilmiah Multidisiplin Complex : Jurnal Multidisiplin Ilmu Nasional Branding: Jurnal Manajemen & Bisnis Psychospiritual: Journal of Trends in Islamic Psychological Research Jurnal Riset Multidisiplin Edukasi Menulis: Jurnal Penelitian Nusantara Al-Hikmah: Jurnal Ilmu Dakwah dan Pengembangan Masyarakat LAN TABUR: JURNAL EKONOMI SYARIAH Journal of Research Analysis and Management Reviews
Aprilya Fitriani
Universitas Islam Negeri Kiai Haji Achmad Siddiq Jember
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Analisis Konflik Kerja akibat Miskomunikasi Antarpegawai dan Dampaknya terhadap Stres Kerja di PT. Graha Laksana Utama dwizidane dardiri; Moh Hisbul Rafli; Jefri Efendi; Aprilya Fitriani
JURNAL ILMIAH EKONOMI DAN MANAJEMEN Vol. 4 No. 6 (2026): JUNI
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jiem.v4i6.10807

Abstract

Abstrak. Melalui efektivitas Manajemen Sumber Daya Manusia, stabilitas operasional lembaga dapat dijaga dengan baik. Di dalam ruang lingkup kerja yang dinamis pada PT. Graha Laksana Utama, penelitian ini bertujuan untuk mengevaluasi dinamika konflik horizontal akibat miskomunikasi interpersonal antarpegawai bagian keuangan tingkat bawah dan dampaknya terhadap munculnya stres kerja. Pendekatan kualitatif dengan jenis penelitian deskriptif dipilih secara sistematis sebagai metode kajian. Melalui teknik wawancara mendalam, observasi partisipatif, serta dokumentasi pada unit kasir dan administrasi perbankan selama bulan Mei 2026, proses pengumpulan data berhasil dilaksanakan. Berdasarkan temuan di lapangan, hubungan vertikal antara pihak pimpinan dan jajaran bawahan terbukti berjalan sangat harmonis tanpa adanya benturan struktural. Kendati demikian, perpaduan antara konflik proses dan hubungan terjadi secara horizontal antara pegawai baru dengan rekan kerja senior akibat buruknya penyampaian informasi pada masa awal adaptasi kerja. Didorong oleh tingginya tuntutan akurasi data finansial, kesalahpahaman interpersonal ini bertindak sebagai stimulus utama yang memicu respons stres kerja psikologis berupa kecemasan ringan dan penurunan konsentrasi. Guna memitigasi tekanan tersebut, kombinasi strategi kolaborasi dan akomodasi melalui keterbukaan komunikasi interpersonal yang sehat berhasil diterapkan oleh para pegawai. Implikasi terapan dari penelitian ini menunjukkan bahwa perbaikan desain komunikasi operasional serta pembuatan pedoman kerja yang jelas mampu mereduksi stres kerja secara signifikan sekaligus mempertahankan akurasi keuangan perusahaan.
Analisis Manajemen Kinerja Tim Produksi pada Salah Satu PT Manufaktur di Banten Vini Qonita; Rahmah Wati; Aprilya Fitriani
JURNAL ILMIAH EKONOMI DAN MANAJEMEN Vol. 4 No. 6 (2026): JUNI
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jiem.v4i6.10822

Abstract

Abstract. This study aims to analyze the implementation of performance management and production team management in a manufacturing company located in Banten, Indonesia. The focus of the research includes examining the processes of performance planning, implementation, and evaluation, as well as identifying the supporting and inhibiting factors and the efforts undertaken to improve production team performance. This study employs a qualitative approach using a descriptive method. Data were collected through semi-structured interviews conducted directly with the Production Planning and Inventory Control (PPIC) Manager, who served as the primary informant, as well as through relevant company documentation. Data analysis was carried out using the Miles and Huberman model, which consists of data reduction, data display, and conclusion drawing. The findings indicate that the company has implemented a structured performance management system by utilizing Key Performance Indicators (KPIs), a rating system, 360-degree feedback, and self-assessment as performance evaluation instruments. Factors that may hinder performance include inventory inaccuracies, delays in interdepartmental information exchange, human errors, and logistical constraints. Meanwhile, supporting factors in the implementation of performance management include clearly defined work targets, well-documented Standard Operating Procedures (SOPs), and the consistent application of reward and punishment systems. To improve performance, the company has undertaken several initiatives, including the digitalization of information systems, employee competency development through training programs, and the strengthening of coordination among departments. The study concludes that a systematic performance management implementation can enhance the effectiveness of production teams and support the achievement of organizational goals.
Co-Authors Adhitiya Noer Rizal Berliandy Akbarus Shiddiq Hibatullah Alfath Natha Dama Ramadhan Amartyana Adiningsih Amelia Savira Ayu Sifriatul imania Diana Sulianti K Tobing Diana Sulianti K. Tobing Dina Dania dwizidane dardiri Dzulkarnain, Fikri Fahira Zaskiyatuz Zahro Farhan Nabil Ahmad Farida, Siti Saudatul Fatkhul hidayah Gymnastiar, Iman Ahmad Haniyatus Sofiah Anggraini Iman Ahmad Gymnastiar Imelda Elok Faiqoh Jefri Efendi Khairunnisa , Jelita Kisma Kamila Lina Oktafiana M.F. Hidayatullah Mashudi Mashudi Mashudi Mashudi Maulana , Fajar Moh Hisbul Rafli Nabila Ayu Fatma Naila Fauzia Taufiq Nimas Malika Iliyin Nuraini Nurhamzah Nurhamzah Nurhamzah, Nurhamzah Nurhidayat Nurhidayat NurKholis Romadhoni Nurmaidah, Siti Qonita, Vini Radi Radi Radi Radi Rahmah Wati Saragih, Malvin Siti Khotimah Siti Muawanah Siti Washifa Jannati Sittina Zahro Vini Qonita Wati, Rahmah